Good Morning Josh,Thanks so much for taking time to provide this feedback on your recent stay with us here in Salem. We are so excited hear you enjoyed our property and the team provided positive customer service. We hope to have the pleasure of welcoming you back again soon.Best,Derek Vance

Good Morning Lisa,Thank you for the time of providing this feedback. We are happy to hear you enjoyed your stay, and hope to welcome you back again the next time your travels bring you to the area.Kind Regards,Derek Vance

We here at Salem Waterfront Hotel, were happy to have you stay at our hotel and we are pleased that you had a great time. We look forward to having you in the near future.

Hello Caitlin,I am sorry to hear you had a negative experience with us. I would welcome further information on this, so my team and I can work to make improvements.Best,Derek Vance

Hello Victoria,Thank you for taking time to provide feedback on your recent stay with us here at the Salem Waterfront Hotel & Suites. We hope to have the pleasure of welcoming you back again in the future.Kind Regards,Derek Vance

Thank you for sharing your positive experience at our newly remodeled hotel. It's great to know that all the employees were friendly and that you enjoyed the food at the restaurant. Thank you for staying with us!

Thank you on behalf of Salem Waterfront Hotel and Suites? It was our pleasure having you here and we hope to see you again soon!

We appreciate your positive feedback, thank you for staying with us!

Thank you for sharing your experience. I'm glad to hear that the hotel staff provided excellent service during check-in. Your feedback is valuable, and I'm glad to hear that you would consider staying at the hotel again in the future.

It's wonderful to know that the hotel offers everything you need either within the premises or within walking distance. Thank you for sharing your positive experience, and I'm delighted to hear that it's one of the best hotels you've ever stayed at!

Thank you for the feedback, we are glad you enjoyed your stay. We look forward to seeing you again.

Thank you for your feedback this helps us better understand the needs of our guest.We look forward to seeing you again.

I'm glad to hear that your overall experience was enjoyable. It's great that Natasha at registration provided efficient and welcoming service! However, I'm sorry to hear about the issue with the drain in the bathroom. Thank you for sharing your feedback.

Thank you for sharing your positive experience at the hotel. It's wonderful to hear that you found the location convenient, with easy access to dining and shopping options in the heart of town. We're pleased that you encountered friendly staff and appreciated the cleanliness of the property. Your feedback is valuable in ensuring a pleasant stay for all guests. Thank you for your review.

Thank you for staying with us!

Thank you for sharing your experience at the hotel in Salem. It's great to hear that the central location allowed you to explore the area easily and that you found alternative dining options nearby despite the hotel restaurant being closed. Your understanding of the ongoing renovations and the minor inconveniences like spotty wifi and the lack of refrigerators in the rooms is appreciated. We're glad you enjoyed your stay overall and would consider staying there again in the future. Your recommendation is valued. If you have any further feedback or questions, feel free to share. Thank you.

I'm glad to hear that you had a positive experience at the hotel and found the staff to be accommodating. Your feedback is valuable in helping improve the overall guest experience. Thank you for sharing your positive experience.

I'm sorry to hear about your experience at the hotel. It seems like there was a miscommunication or oversight regarding the room service charge during the restaurant refurbishment. It would be advisable to reach out to the hotel management or customer service to address this issue and request a refund for the room service charge under the circumstances you described. Providing them with specific details of your stay and the charges incurred will help in resolving the matter efficiently. Thank you for sharing your feedback.

Thank you for staying with us!

Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay at our hotel. We take pride in providing a clean and welcoming environment for our guests, and our staff is dedicated to ensuring a pleasant experience for all. We are glad to hear that our convenient location near the beach and local amenities added to your overall satisfaction.We look forward to welcoming you back on your next trip to Salem. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Thank you for choosing to stay with us.

Thank you

Thank you for sharing your positive experience! We are glad to hear that you found our location convenient for exploring the historic sites and that you enjoyed a quiet and friendly atmosphere during your stay. Your feedback is greatly appreciated.

We apologize for any inconvenience caused by the temporary lack of a dine-in option at our hotel due to ongoing restaurant renovations. We understand the importance of providing dining facilities for our guests and are working diligently to restore this service as soon as possible.

We apologize for the inconvenience caused by the non-functional phone in your room. Thank you for bringing this to our attention.

We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. We understand your frustrations with the ongoing construction, limited amenities, and service quality that did not meet your expectations. Your feedback is invaluable to us, we addressed these issues with our team to ensure that we provide a more enjoyable and seamless experience for all our guests in the future.We regret any inconvenience caused by the TV services, vending machine issues, and lack of clear communication regarding room amenities. We will work to improve these areas to enhance the overall guest experience. We appreciate your recognition of Crystal's professionalism and helpfulness, and we will ensure that your positive feedback is shared with her.Please know that we take your comments seriously and will use them to make necessary improvements. We hope you will consider giving us another opportunity to exceed your expectations in the future. Thank you for sharing your concerns with us.

Thank you for sharing your positive feedback about our establishment. We are pleased to hear that you found our place to be nice, clean, and quiet. We appreciate your understanding regarding the restaurant being closed on Mondays and Tuesdays. We will take your feedback into consideration as we strive to provide a seamless experience for our guests. Thank you for choosing to stay with us.

Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our great location, spacious rooms, and friendly staff during your stay. Your kind words are truly appreciated, and we will make sure to pass on your compliments to our team. We strive to provide a comfortable and welcoming experience for all our guests, and we are thrilled to hear that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Good Afternoon Yin,The property is nearly complete with our top to bottom renovations to bring a whole new guest experience to travelers visiting the Salem area! I am sorry to hear this impacted your stay with us, and we hope to have the opportunity to welcome you back the next time you visit salem.Yours in Hospitality,Derek Vance

Thank you for sharing your positive experience with us! We are delighted to hear that our staff's friendliness and helpfulness contributed to a wonderful stay during your visit. Your feedback is greatly appreciated, and we will be sure to pass along your kind words to our team. We strive to provide exceptional service to all our guests, and we are thrilled to hear that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Thank you!

We appreciate your review!

Thank you!

Thank you for choosing to stay with us!

Thank you for your 5 star review!

Good Evening Culley,We are so happy to hear our fully renovated rooms had a positive impact on your stay with us! We look forward to welcoming you back again soon.Until next time,Derek and the Salem Waterfront Team

Thank you for your kind words! We are delighted to hear that you enjoyed your stay in one of our beautiful rooms and found the decor to be to your liking. We take pride in providing a clean and comfortable environment for our guests. It's wonderful to hear that our location was convenient for exploring Salem and that you plan to stay with us again in the future. We look forward to welcoming you back on your next visit. Thank you for choosing to stay with us!

Dear Martha,Thank You so much for taking time to provide this feedback. We are thrilled you enjoyed your stay with us here in Salem, and I will be sure to give a shoutout to our Housekeeping team for a job well done. Until next time,Derek Vance

Thank you for your positive feedback! We are glad to hear that you enjoyed your stay at our hotel. We take pride in our convenient location, helpful staff, newly renovated rooms, good breakfast, and easy parking. We appreciate your kind words and hope to welcome you back in the future.

Thank you for your feedback! We are pleased to hear that you enjoyed our great location and staff during your stay. Your satisfaction is important to us, and we look forward to welcoming you back in the future.

thank you!

Thank you!