Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 324 av totalt 412 anmeldelser." "
10 – Utmerket
324
Rangering på 8 − Bra. 54 av totalt 412 anmeldelser." "
8 – Bra
54
Rangering på 6 − Grei. 18 av totalt 412 anmeldelser." "
6 – Grei
18
Rangering på 4 − Dårlig. 11 av totalt 412 anmeldelser." "
4 – Dårlig
11
Rangering på 2 − Forferdelig. 5 av totalt 412 anmeldelser." "
2 – Forferdelig
5
9,8/10
Renhold
9,2/10
Personale og service
9,2/10
Fasiliteter
9,6/10
Overnattingsstedets bygg og tilstand
9,2/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Verifisert reisende
1. aug. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect stay, but expect your bill to double
Everthing was perfect except for the unreasonable high price level of food, drinks etc. 8 EUR for a small bottle of water and 22 EUR for a drink is unfair. Great that you can rent a boat for self driving at the hotel, swimming pool is perfect and the service level of the staff is great, but as expected in this price category.
Verifisert reisende
Bodde her 3 netter i juli 2019
10/10 – Utmerket
Verifisert reisende
15. okt. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Fantastisk opphold på et fantastisk hotel selv om det var noe dyre rom. Startet imidlertid veldig bra med fri oppgradering av rommet. Alt var egentlig veldig bra med unntak av ekstremt dyre restauranter på hotel anlegget. Rent og fint og veldig hyggelig personalet. Flott og romslig spa avdeling.
Verifisert reisende
Bodde her 3 netter i oktober 2018
Svar fra CastaDiva PR den 17. okt. 2018
Esteemed Guest,
Thanks so much for taking the time to write and share you kind feedback with us.
We hope to welcome you back on Lake Como.
Regards
CastaDiva Resort & Spa Team
10/10 – Utmerket
Verifisert reisende
30. apr. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommended
A truly magical place to visit and highly recommended. The only thing lacking to make it perfect would be the service. They seem to be trying to hard, with too many people involved to solve simple requests such as paying a bill (3 people) or getting a bag from the storage (4 people) This is also true for the breakfast were there was a lack of leadership and too many staff working on each table which lead to things being forgotten. I believe when the staff will be allowed to stress down and focus on the guest and not their spesialist task, the experience would be world class. Its a resort, the guests are not in a rush. Good luck and I look forward to visiting soon again.
Verifisert reisende
8/10 – Bra
Verifisert reisende
15. apr. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
10/10 – Utmerket
Verifisert reisende
25. okt. 2016
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
10/10 – Utmerket
Verifisert reisende
3. mai 2016
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Må oppleves
Fantastisk fra ankomst til avreise
Verifisert reisende
4/10 – Dårlig
Hege
10. okt. 2012
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Vi hadde noen rolige dager på Casta Diva i oktober 12. Stedet bar preg av at det var utenom sesong. Nesten ingen gjester. Veldig skuffet over maten. På et hotel med vakker beliggenhet og rom for rekreasjon bør måltidene være noe man gleder seg til. Buffet med tørt brød og kjedelig pålegg uten egg eller annet varmt som man forventer av et 5 stjerners hotell. Vi ble anbefalt å ikke bestille forkost på rommet fordi den kunne være kald når den kom frem!! 5 stjerners hotell?? Det ble spilt klassisk musikk i alle rom, og denne var til tider veldig forstyrrende. Hyggelig med musikk, men det skulle vært roligere og lavere. For å komme til andre restauranter må man bruke taxi eller shuttelbuss. Eneste er at siste bussen inn til Como går kl. 17 og det er litt tidlig for middag. SPA avdelingen var fantastisk, og personalet generelt var veldig hyggelige. Huset er vakkert og resepsjonen i vakre farger og en sjarmerende bar. De andre stuene mangler intimitet og koselig atmosfære. Dette skal være en spa resort og man forventer at man knapt har lyst forlate stedet når man er der, men slik er det dessverre ikke. Men tanke på at vi hadde tidligere kvelder og skulle slappe av skulle vi ønske vi kunnen leie en film på TV på kvelden, men de hadde ikke noe slikt. Kun dubbede kanaler. Como sjøen er fantastisk og beliggenheten nydelig, men tviler på at vi kommer tilbake til dette hotellet.
Hege
10/10 – Utmerket
Ståle og Norway
10. apr. 2012
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Strålende fornøyd!
Meget vakker beliggenhet, elskverdig og serviceinnstilt betjening.
Ståle
8/10 – Bra
Verifisert reisende
10. apr. 2012
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert sted, men kjedelig restaurant
Supert sted å bo, men kjedelig restaurant.
Verifisert reisende
10/10 – Utmerket
DANIEL
8. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
DANIEL
Bodde her 4 netter i mai 2024
Svar fra Mandarin Oriental, Lago di Como den 10. mai 2024
Dear Guest, Thank you for rating our hotel! We are glad that you had a great experience with us and hope to see you again very soon.
10/10 – Utmerket
Oleg
7. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I fell in love with this place. Early in the morning you open your eyes and find yourself in a fabulous place. All your dreams are starting to come true. Time stops and you are immersed in a parallel world. This is one of the best places on our earth. This hotel makes the impossible possible.
Oleg
Bodde her 1 natt i april 2024
Svar fra Mandarin Oriental, Lago di Como den 10. mai 2024
Dear Guest, Thank you so much for your fantastic feedback! The words used in your message demonstrate all the pleasure you had while staying with us at Mandarin Oriental, Lago di Como.We are extremely happy we could provide so much pleasure in all aspects of your stay. To us, every moment count, every smile give a chance to connect at a personal level and every meal should be an enjoyable time.We will be delighted to welcome you back again to our "little paradise" for another memorable experience.
10/10 – Utmerket
ORLANDO
Reiste med partner, Reiste med familie
9. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es un hotel realmente increíble, con una vista al lago maravillosa y cada detalle del hotel está bien pensado
ORLANDO
Bodde her 1 natt i november 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
8/10 – Bra
Ma Daniela
3. nov. 2023
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ma Daniela
Bodde her 2 netter i oktober 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Utmerket
Catherine
Reiste med partner
22. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location. Extremely professional staff. Would have appreciate an earlier check in. We were assigned a room at 4 pm.
Catherine
Bodde her 2 netter i oktober 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Amir
17. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amir
Bodde her 1 natt i oktober 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Utmerket
helen
Reiste med familie
5. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel service and overall are as good as expected. we did have a good time during our stay.
helen
Bodde her 2 netter i september 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Utmerket
Jose
Reiste med partner, Reiste med en gruppe
3. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really happy with our stay at MO Como. Will definitely visit again soon.
Jose
Bodde her 3 netter i september 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Rocco
28. sep. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall, my family and I enjoyed our stay at Mandarin Oriental, Lago di Como. The property was without any question beautiful, inviting and welcoming.
I would like to highlight the professionalism of the staff, who were well-informed and made excellent recommendations.
Rocco
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Utmerket
Jen-Min
26. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jen-Min
Bodde her 1 natt i september 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Utmerket
Julie
17. sep. 2023
Julie
Bodde her 2 netter i september 2023
Svar fra Mandarin Oriental, Lago di Como den 20. nov. 2023
Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Utmerket
Jose Geraldo
10. sep. 2023
Jose Geraldo
Bodde her 4 netter i september 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
4/10 – Dårlig
Shohreh
Reiste med en gruppe
8. sep. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Beautiful but not worth the money you pay
Lovely hotel. However, our room was sooo small. They could have at least miunt the TV to the wall to open some space. They have a table to place things on but they should place a dresser. We had one very small closet. They gave us a room all the way on the top of hill and so if you wanted assistance with golf cart, you would feel obligated to tip so imagine doing it 5 or 6 times. You jist spend your day tipping all day. Expensive stay for not a very comfortable stay.
Shohreh
Bodde her 3 netter i september 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for your feedback and precious comments, that will be treasured. We regret learning that your experience did not live up to your expectations. We hope you could give us a chance to regain back your trust in a near future.
10/10 – Utmerket
John
23. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Birthday present
John
Bodde her 3 netter i august 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for staying with us for such a special celebration and for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
6/10 – Grei
Jay
Reiste med familie
18. aug. 2023
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Disappointing Stay.
2nd time at this property/resort since June 2021. Definitely not the caliber of the Mandarin Oriental Hotels like Bangkok, Barcelona or Miami. Work needed in terms of hospitality like staff re-training. Was better in 2021. Has definitely gone downhill since.
Jay
Bodde her 2 netter i august 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for taking the time to share your feedback. We regret learning that your experience with us did not live up to your expectations. We hope you could give us a chance to gain back your trust in a near future.
10/10 – Utmerket
olivier
Reiste med familie
18. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
olivier
Bodde her 3 netter i august 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Utmerket
Klaudia
3. aug. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Klaudia
Bodde her 3 netter i juli 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Utmerket
ANA
2. aug. 2023
ANA
Bodde her 3 netter i juli 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Utmerket
Greta
Reiste med familie
1. aug. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Greta
Bodde her 2 netter i juli 2023
Svar fra Mandarin Oriental, Lago di Como den 22. sep. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Utmerket
Alessandro og Rochester
Reiste med partner
10. juli 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best hotel in the world.
Alessandro
Bodde her 2 netter i juli 2023
Svar fra Mandarin Oriental, Lago di Como den 31. juli 2023
Dear Mr. Geminiani,Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Eugenio
5. juli 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Again, just perfection
This hotel is just perfection, the team is super welcoming, they make us feel at home. Tuki ( my dog) is always filled with surprises and details, as well as us. The food was amazing, Silvia, Meriana, and all the team was flawless. Also the dock guys where super kind and helpful with us and the boat.
Thanks again MO como, see you soon
Eugenio
Bodde her 3 netter i juni 2023
Svar fra Mandarin Oriental, Lago di Como den 31. juli 2023
Dear Mr. Villanueva,Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Luis og Tucson
Reiste med familie og små barn
17. juni 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best hotel I’ve stayed in so far, and the view of the lake from our suite was absolutely stunning!!
Luis
Bodde her 2 netter i juni 2023
Svar fra Mandarin Oriental, Lago di Como den 29. juni 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
2/10 – Forferdelig
Julian
Reiste med partner
15. juni 2023
Likte: Renhold
Likte ikke: Personale og service
Food was extremely disappointing.
The staff was terrible, unprofessional, and did not communicate with one another.
Mandarin is supposed to be a world class resort and service.
I wish I could dispute these charges but I don’t know how… it was horrendous.
Spending 3500-4000$ A NIGHT for terrible food and service is very sad.
I even went to the pool one day and they were full and I had to sit and wait for a chair 1 hour.
I am a big client of yours on Expedia but this was a terrible experience.
Julian
Bodde her 4 netter i juni 2023
Svar fra Mandarin Oriental, Lago di Como den 29. juni 2023
Thank you for taking the time to share your feedback, we always value our Guests’ comments, as a way to further improve our standards of service. We are sorry to know that your experience at Mandarin Oriental, Lago di Como, did not fully live up to your expectations. We strive every day to make our Guests’ stay a memorable one, and we regret that this time we did not succeed; please accept our apologies. We sincerely hope that you will give us the opportunity to welcome you back to Lake Como for another stay with us to be able to regain your trust.
10/10 – Utmerket
Delphine
Reiste med partner
15. juni 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A spectacular property and great experience that we enjoyed for our honeymoon. We enjoyed all of our meals, being by the beautiful pool, the spa and taking boat trips on the lake.
Delphine
Bodde her 3 netter i juni 2023
Svar fra Mandarin Oriental, Lago di Como den 29. juni 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Eugenio
6. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
PERFECTION!!!
This hotel is just perfection, the staff is excellent, all the details are flawless! I just want to congratulate everyone for this amazing experience, I’ve been going several times to the hotel and everything is super curated and makes you feel like luxury at its maximum. All the staff makes you and you family feel at home, kudos to Miriana and Silvia and all their restaurant staff, all of whom are very knowledgeable and friendly. Also if you gave a dog they make sure he feels super welcome.Will certainly come back!
Eugenio
Bodde her 3 netter i mai 2023
Svar fra Mandarin Oriental, Lago di Como den 29. juni 2023
Thank you for taking the time to share your beautiful and positive feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
6/10 – Grei
Felipe
26. mai 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property. Transportation with the concierge was very difficult. Dining options by the concierge outside the hotel were very mediocre (inside the hotel dining was nice).
Felipe
Bodde her 3 netter i mai 2023
Svar fra Mandarin Oriental, Lago di Como den 31. mai 2023
Dear Guest, Thank you for taking the time to share your feedback.We are delighted to read that you appreciated the Resort and its location; on the other hand, I regret learning about the inconveniences experienced while at the Mandarin Oriental, Lago di Como.We hope to be able to welcome you again soon for another stay with us.
2/10 – Forferdelig
Matthias
6. mai 2023
Matthias
Bodde her 1 natt i mai 2023
Svar fra Mandarin Oriental, Lago di Como den 12. mai 2023
Thank you for taking the time to share your feedback, we always value our Guests’ comments, as a way to further improve our standards of service. We are sorry to know that your experience at Mandarin Oriental, Lago di Como, was not up to your expectations. We strive every day to make our Guests’ stay a memorable one, and we regret that this time we did not succeed; please accept our apologies. We sincerely hope that you will give us the opportunity to welcome you back to Lake Como for another stay with us.
10/10 – Utmerket
Olga
30. apr. 2023
Olga
Bodde her 1 natt i april 2023
Svar fra Mandarin Oriental, Lago di Como den 31. mai 2023
Dear Guest, Thank you for rating our hotel! We are glad that you had a good experience with us and hope to see you again very soon.
10/10 – Utmerket
Olga
Reiste med partner
29. apr. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Most perfect hotel I have ever been to romantic beautifull the staff is the best the best food service everything perfect
Olga
Bodde her 1 natt i april 2023
Svar fra Mandarin Oriental, Lago di Como den 12. mai 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Ronald
Forretningsreisende, Reiste med en gruppe
21. apr. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Premium hotel services in Lago Como
This hotel is the epitome of elegance, good service, and hospitality amongst all the MO hotels we have stayed. As a fan of MO, the amenities received would pamper every sense. The breakfasts were exceptionally good and sumptuous. The bistrot food was good but portions were tiny. Overall, the hotel and grounds in front of the lake are enough to warrant a memorable stay.
Ronald
Bodde her 4 netter i april 2023
Svar fra Mandarin Oriental, Lago di Como den 26. apr. 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
jamie
Reiste med partner
16. apr. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
WOW! The staff and the resort amazing… we were treated like true royalty. Asked with hopes that we could get a room with a lake view and in turn got a suite with a lake view. This is hotel service at it’s finest. Mandarin is our new hotel brand of choice.
Mille Grazie
jamie
Bodde her 4 netter i april 2023
Svar fra Mandarin Oriental, Lago di Como den 26. apr. 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
maria
Reiste med familie
16. apr. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Is amazing!! the service TOP, the location incredible, people super nice and helpful always one step ahead
maria
Bodde her 2 netter i april 2023
Svar fra Mandarin Oriental, Lago di Como den 26. apr. 2023
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
4/10 – Dårlig
Margarita
Reiste med familie og små barn, Reiste med familie
22. okt. 2022
Likte ikke: Renhold og personale og service
unwelcoming stuff, not clean room, not working lamps, no salt in bathroom but there was bowl for it, no valet parking, need to go by yourself to dirty parking and all of that for 1900€ per night.
Margarita
Bodde her 3 netter i oktober 2022
10/10 – Utmerket
Alejandra
Reiste med partner
18. okt. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El mejor la atención la cómoda el lugar x mucho lo mejor de lo mejor.
Alejandra
Bodde her 2 netter i oktober 2022
10/10 – Utmerket
Wenbin og San Ramon
Reiste med familie
7. okt. 2022
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property and friendly staff
Wenbin
Bodde her 1 natt i oktober 2022
Svar fra Mandarin Oriental, Lago di Como den 13. okt. 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Iman
Reiste med partner
6. okt. 2022
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing short of amazing. The staff is extremely friendly, welcoming, and polite.
Iman
Bodde her 1 natt i oktober 2022
Svar fra Mandarin Oriental, Lago di Como den 13. okt. 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a good time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
8/10 – Bra
Thomas
4. okt. 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful Stay
Our experience overall was great. The service was excellent, something you should expect at a luxury hotel at this price point. We stayed (2) nights at the hotel and enjoyed celebrating our engagement here.
Spa:
We used the thermal room spa 2/2 days due to some cloudy weather. The spa staff greeted us and gave us rooms to change into while we waited for our room to be ready. The spa staff was friendly and very accommodating to make sure we had everything we needed. Thank you Spa staff!
Dining:
There are (2) main restaurants on site. We ate at both and thought the food was great, just a little on the pricy side in comparison to normal 'Italy' prices. The Japanese inspired food was good, but being from California it wasn't much different than what we see here. We had breakfast in the mornings which were also complimentary with our stay.
Transportation/Boat rentals
This is where I'd say the hotel lacked in service. The hotel itself has a shuttle that brings you into the town of Como each night for dinner. There was only (1) shuttle and 6-people per car. The first night they messed up on our reservation but the bar manager gave us a complimentary drink for waiting another 40-min.They have a tesla on site but charge for this? Odd.
Boat rentals were expensive at 600 EUR for 2-hours and not guaranteed the wooden boats. We rented a self-drive boat instead for 60 EUR an hour since they couldn't promise a wood boat.
Special thanks to Gabriele, Andrea and Mirana! Wonderful staff
Thomas
Bodde her 2 netter i september 2022
Svar fra Mandarin Oriental, Lago di Como den 13. okt. 2022
Thank you for taking the time to share your feedback and for your precious comments, please rest assure that we will treasure them. We hope you had a good time with us, and we all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
10/10 – Utmerket
Rolf
3. okt. 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rolf
Bodde her 2 netter i september 2022
Svar fra Mandarin Oriental, Lago di Como den 13. okt. 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a good time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!
4/10 – Dårlig
Svilar
Forretningsreisende
3. okt. 2022
Likte ikke: Personale og service
Svilar
Bodde her 2 netter i september 2022
Svar fra Mandarin Oriental, Lago di Como den 13. okt. 2022
Thank you for taking the time to share your feedback, we always value our Guests’ comments, as a way to further improve our standards of service. We are sorry to know that your experience at Mandarin Oriental, Lago di Como, was not up to your expectations. We strive every day to make our Guests’ stay a memorable one, and we regret that this time we did not succeed; please accept our apologies. We sincerely hope that you will give us the opportunity to welcome you back to Lake Como for another stay with us.
10/10 – Utmerket
Jorge og CDMX
30. sep. 2022
Jorge
Bodde her 2 netter i september 2022
10/10 – Utmerket
Verifisert reisende
6. sep. 2022
Likte: Renhold, personale og service og romkomfort
This is a must stay resort!
Wow! That is all we can say. The property is stunning and it is an amazing location right on the lake.
Staff was extremely courteous and helpful. They made it a point to know every guests name.
Verifisert reisende
Bodde her 1 natt i august 2022
Svar fra Mandarin Oriental, Lago di Como den 13. okt. 2022
Thank you for taking the time to share your feedback. We are glad to learn that you had a great time with us. We all look forward to welcoming you back soon to Mandarin Oriental, Lago di Como for another stay on the beautiful shores of Lake Como!