Dear Valued Guest! Thank you so much for letting us know how your stay was with us. Great News, we are currently in the process of renovating all rooms at this location and once complete, all rooms with be BRAND NEW and will include Microwaves and Refrigerators. We hope that we will visit us again and look forward to hearing your feedback on our new rooms. Thank you again for your review!

Dear Ashley,I appreciate you sharing your feedback following your stay at the RED ROOF INN BIRMINGHAM SOUTH. I was saddened to read your stay fell short of expectations due to the insects you reported, the dirty bedding and the smoke smell you encountered. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Sara,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Birmingham South. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with soaked mattress, lack of cleanliness and the other concerns you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Kenyatta,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Birmingham South. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great hotel. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for giving us a 5 out of 5 on your review, Bryan. We appreciate you taking the time to do survey of your stay at our RED ROOF INN BIRMINGHAM SOUTH. It’s encouraging to know that we are doing a great job for our guest with the convenience of our hotel. We hope you choose to stay with us again.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Donald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BIRMINGHAM SOUTH. We sincerely appreciate your comments and are happy to hear that your experience with us was positively impacted by the pricing of our hotel.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Roderick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BIRMINGHAM SOUTH and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Hi Alexito,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Birmingham South. Red Rood aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, resulting in a 5/5 score.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Caroline,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Serinity, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BIRMINGHAM SOUTH and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Robert,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. I'm so glad you were satisfied with the freshly renovated room and our great staff, prompting your 4/5 score. I was also happy you still had a good stay, though you encountered issues with parking and the exterior still being a work in progress. At Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Jordan,Thank you for telling us about your recent visit at RED ROOF INN BIRMINGHAM SOUTH. I was saddened to read that the noise disturbance, the smoke odor and the other issues were downsides of your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Rick,We are sorry to hear your recent experience at the RED ROOF INN BIRMINGHAM SOUTH did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. Nevertheless, I was thrilled to see you were pleased with the cleanliness of the room and our great staff. We at Red Roof appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hi Steven,Thank you for telling us about your recent visit at RED ROOF INN BIRMINGHAM SOUTH. I was happy to read that our clean hotel and nice staff met your needs. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Edmund,Thank you for taking the time to tell us about your stay at the RED ROOF INN BIRMINGHAM SOUTH. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the issue you had with long term residence and the disturbance you encountered is truly regrettable. We are very sorry for your experience. Your feedback is important to Red Roof and we’ll take your comments about the security and renovations into consideration to make changes to improve our customer experience.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Samuel,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Shun,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN BIRMINGHAM SOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Duan,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Warren,Thank you for telling us about your recent visit at RED ROOF INN BIRMINGHAM SOUTH. I was happy to read that our cleanliness and comfortable beds were some of the highlights of your visit. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Tamara,Thank you for choosing to stay at our RED ROOF INN BIRMINGHAM SOUTH. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Estimado Luis,Gracias por contarnos sobre su reciente visita a RED ROOF INN BIRMINGHAM SOUTH. Me alegró saber que tuviste una experiencia perfecta. Tenga en cuenta que los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias nuevamente por compartir su experiencia y esperamos verlo en sus futuros viajes.Atentamente,LintonRed Roof ManagementRediResponse Specialist

Dear Joshua,Thank you for taking the time to tell us about your stay at the RED ROOF INN BIRMINGHAM SOUTH. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. We do want to apologize for any inconvenience you encountered during your stay.Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Calvin,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Adeline,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Luis,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Noble,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BIRMINGHAM SOUTH and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Shasiyasi,Thank you for your review following your stay at Red Roof Inn Birmingham South. While I appreciated your 4/5 score, it was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the room was dark, the elevator was dirty and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Connie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, it's good to know that you were pleased with the convenience and the recent renovations. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear James,I appreciate you sharing your feedback following your stay at the RED ROOF INN BIRMINGHAM SOUTH. I was saddened to read that your stay fell short of your expectations due to the insects and all the other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Nicola,Thank you for telling us about your recent visit at RED ROOF INN BIRMINGHAM SOUTH. I was happy to read your stay was very good. However, you mentioned that the AC unit was noisy. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Robert, Thank you for taking the time to tell us about your stay at the Red Roof Inn Birmingham South. I am disappointed that your experience did not meet your full expectations, prompting your 2/5 score. The situation you described regarding the odor you encountered along with the other concerns mentioned are truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Cydney,Thank you for taking the time to tell us about your stay at the RED ROOF INN BIRMINGHAM SOUTH. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the incorrect room number is truly regrettable. We are very sorry for your experience. Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. I can assure you that I have brought your feedback to management's attention in an effort to address your concerns and your refund request.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Christopher,Thank you for taking the time to tell us about your stay at the RED ROOF INN BIRMINGHAM SOUTH. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the stained sheets and the uncleanliness of the bathroom is truly regrettable. We are very sorry for your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BIRMINGHAM SOUTH and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Noble,Thank you for telling us about your recent visit at RED ROOF INN BIRMINGHAM SOUTH. I was happy to read that you had a nice stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Noble,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear William,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN BIRMINGHAM SOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the recent renovations. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for leaving your honest 2/5 rating, Nicki. We would like to express our sincerest apologies for the discomfort you encountered from the mattress and the disturbance from the rude people. This is truly regrettable. Nevertheless, I am happy you had a pleasant encounter with our staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Courtland,Thank you for telling us about your recent visit at RED ROOF INN BIRMINGHAM SOUTH. I was delighted to read that our friendly staff and quick check-in process met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Jean-martin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BIRMINGHAM SOUTH and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Noble, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Birmingham South. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Angela,Thank you for telling us about your experience with us at RED ROOF INN BIRMINGHAM SOUTH. I was delighted to read that our wonderful and helpful staff met your expectations. However, you indicated that the uncleanliness of the sheets and the other concerns were the hindrances of your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Jacarah,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN BIRMINGHAM SOUTH. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Give,Thank you for telling us about your recent visit at RED ROOF INN BIRMINGHAM SOUTH. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Ronald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Birmingham South and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Cathy,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Birmingham South. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Birmingham South. It's great to hear that you were pleased with the friendly service our staff extended, and the cleanliness of our rooms. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello James, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Birmingham South and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Alexus,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Birmingham South and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Paul, Thank you for taking the time to tell us about your experience at the RED ROOF INN BIRMINGHAM SOUTH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbances caused along with the other issues mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management