Estimada Sra. Jakola.Muchas gracias por compartir su experiencia con la comunidad de Expedia.Su opinión es muy importante para nosotros, nos alegra saber que ha disfrutado de su estancia.Si hay algo que cree que podamos mejorar estaremos encantados de escuchar sus comentarios.Esperamos poder darle la bienvenida a Sercotel Coliseo en un futuro.Atentamente,María AstorquiJefa Recepción

Muchas gracias por compartir su experiencia con la comunidad de expediaNos hace muy felices saber que nuestra céntrica ubicación, así como la amabilidad del personal hayan sido positivas para usted.Respecto a nuestros desayunos, sentimos que la variedad de este no haya cumplido del todo con sus expectativas, aunque esperamos que ello no le haya impedido disfrutar de la frescura y el mimo con el que lo prepara nuestro personal.Esperamos poder darle la bienvenida a Sercotel Coliseo en un futuro.Atentamente,

Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

Thank you very much for placing your trust in Sercotel Arenal during your stay in Bilbao.It makes us very happy to see that our location, staff and varied breakfast buffet have made you to spend a pleasant stay between us.

Dear Guest First of all, thank you for the time you have taken to fill out our satisfaction questionnaire. The opinion of our guests is our best reference for improvement and that is why your puntuation is of great value to us. Even so, I see that the qualification is low, therefore, I remain at your disposal in case you would like to give me any specific details. Hoping that these inconveniences do not prevent future visits to our hotel, receive my warmest regards, Elena Olmo. General Manager

Dear Ms Jorum First of all, thank you for the time you have taken to fill out our satisfaction questionnaire. The opinion of our guests is our best reference for improvement and that is why your comment is of great value to us. Even so, I see that the qualification is low, therefore, I remain at your disposal in case you would like to give me any specific details. Hoping that these inconveniences do not prevent future visits to our hotel, receive my warmest regards, Elena Olmo. General Manager

Estimado Sr Vidar: No queríamos dejar pasar la oportunidad de poder agradecerle la puntuación otorgada y comentario tan positivo sobre nuestro establecimiento y servicio de nuestro personal. Ojala pueda repetir estancia con nosotros tan pronto le sea posible. Reciba un cordial saludo: Elena Olmo. Front Office Manager

Dear Karin: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Ms. Solli: Thank you for the that you awarded us and for your favorable comments. We look forward to seeing you again in the near future. Best regards:

Dear Idun: It has been a pleasure to have had you among our customers. We hope that you will visit us again soon in Bilbao, or in any of the other hotels in the chain Sercotel Yours sincerely:

Dear Ingvild: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Guest: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Thomas: Thank you for the that you awarded us and for your favorable comments. We look forward to seeing you again in the near future. Best regards:

Dear Guest: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Bjorn: First of all, we would like to thank you for taking the time to fill in our satisfaction survey We are glad to transmit your feedback to the rest of the staff, because for all of us, customer satisfaction is our main goal. We hope to see you soon again in our hotel. Warmest regards.

Dear Guest: It has been a pleasure to have had you among our customers. We hope that you will visit us again soon in Bilbao, or in any of the other hotels in the chain Sercotel Yours sincerely:

Dear Unni Grete: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Yours sincerely:

Dear Mr/Mrs Eirik: Thank you for the score awarded.Hopefully you can repeat your stay with us as soon as possible. Receive a cordial greeting:

Dear Sir/Ms First of all , we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. We follow up your observations to the relevant departments immediately. Hoping that these problems do not prevent future visits to our hotel, receive my best regards

Dear Mrs May Helen: Thank you very much for your time, which always helps us to improve. We continue to work to make you feel at home. We will check your reservation and do a complete bathroom check in case there is a problem. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Sincerely:

Dear Dag: Thank you very much for rating our establishment so positively. We hope to see you again among us or in any of the hotels of the Sercotel Hotels chain. Sincerely:

Estimado Huesped: Muchas gracias por puntuar tan positivamente nuestro establecimiento. Confiamos verle de nuevo entre nosotros o en cualquiera de los hoteles de la cadena Sercotel Hotels. Atentamente:

Dear Lucie,Thank you for scoring SERCOTEL COLISEO. Even so I see that the rating is low, so I remain at your disposal if you would like to give me a particular detail.Sincerely:

Dear Andrew,Thank you for the score awarded and so positive comment.Our customers are our best reference for improvement and that is why your comments are very important to us.We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal.I look forward to seeing you in our hotel again soon.Best regards.María Astorqui. Front Office Manager

Dear Paola,Thank you for the score awarded and so positive comment.Hopefully you can repeat your stay with us as soon as possible.María Astorqui Front Office Manager

Dear Patrizia Degiovannini,A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:María AstorquiFront Office Manager

Dear Dominik,First of all, we would like to thank you for the time you took to fill in our satisfaction survey.We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely:María AstorquiFront Office Manager

Estimado David,Ante todo, agradecerle el tiempo que se ha tomado para rellenar nuestro cuestionario de satisfacción.La opinión de nuestros huéspedes es nuestra mejor referencia de mejora y es por ello que su comentario tiene un gran valor para nosotros.Trasmitiré a todo el equipo sus comentarios, pues para todos nosotros, la satisfacción de un huésped es nuestro principal objetivo y por lo tanto conseguirlo es nuestra mayor recompensa.Esperando poder verle pronto de nuevo en nuestro hotel, reciba mis más cordiales saludos,María AstorquiJefa de recpción

Dear Rose,Thank you for the score awarded and so positive comment.Our customers are our best reference for improvement and that is why your comments are very important to us.We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal.I look forward to seeing you in our hotel again soon.Best regards.María Astorqui. Front Office Manager

Estimada Karina,Gracias por la puntuación otorgada y comentario tan positivo.Ojala pueda repetir estancia con nosotros tan pronto le sea posible.Reciba un cordial saludo:María AstorquiJefa de Recepción

Dear Bonnie,First of all, we would like to thank you for the time you took to fill in our satisfaction survey.We are really sorry that we did not met your expectations. Our customers are our best reference for improvement and that is why your comments are very important to us.We follow up your observations to the relevant departments.Again, we are really sorry for the inconveniences caused.Best regardsMaría AstorquiFront Desk Manager

Dear Gian,First of all, we would like to thank you for the time you took to fill in our satisfaction survey.Our customers are our best reference for improvement and that is why your comments are very important to us.We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal.I look forward to seeing you in our hotel again soon.Best regards.

Dear Nolier,Thank you for scoring SERCOTEL COLISEO. Even so I see that the rating is low, so I remain at your disposal if you would like to give me a particular detail.Sincerely:María AstorquiFront Desk Manager

Dear Marco,Thank you for scoring SERCOTEL COLISEO. Even so I see that the rating is low, so I remain at your disposal if you would like to give me a particular detail.Sincerely:María AstorquiFront Desk Manager

Estimado Chaxiraxi,Ante todo, agradecerle el tiempo que se ha tomado para rellenar nuestro cuestionario de satisfacción.La opinión de nuestros huéspedes es nuestra mejor referencia de mejora y es por ello por lo que su comentario tiene un gran valor para nosotros.Damos curso a sus observaciones a los departamentos implicados. Esperando que estos inconvenientes no eviten próximas visitas a nuestro hotel, reciba mis más cordiales saludos,María Astorqui Front Office Manager