Utendørsbasseng og solsenger
Sjekk tilgjengelighet

Anmeldelser av The Smallville Hotel

5 out of 5
The Smallville Hotel
Damascus Road, Badaro, Museum District, Beirut

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 100 av totalt 183 anmeldelser." "
Rangering på 8 − Bra. 57 av totalt 183 anmeldelser." "
Rangering på 6 − Grei. 19 av totalt 183 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 183 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 183 anmeldelser." "

9,4/10

Renhold

8,8/10

Personale og service

9,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

ibrahim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel and staff.
Bodde her 9 netter i april 2024
Svar fra Lina den 30. apr. 2024
Thank you for your Feedback, Hopefully we will see you soonBest RegardsLina MasriCluster Assistant Reservations Manager

10/10 – Utmerket

Risal

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a very good stay
Bodde her 1 natt i april 2024
Svar fra Lina den 30. apr. 2024
Thank you for your Feedback, Hopefully we will see you soonBest RegardsLina MasriCluster Assistant Reservations Manager

6/10 – Grei

Maher

Reiste med familie
Slow staff, but good
Bodde her 1 natt i mars 2024
Svar fra Mazen Saab den 13. mars 2024
Thank you for your review.

10/10 – Utmerket

Jil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent!! Top choice
Bodde her 1 natt i februar 2024
Svar fra Lina den 18. feb. 2024
Dear M. JilThank you for your feedback, Hopefully we will have the Pleasure of welcoming you back at the Smallville Hotel Soon

10/10 – Utmerket

maurice

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wow!!! I have to tell you I’ve been to 98 countries over 350 times. So I use hotels a lot. The staff at Smallville have become such a family away from home and the hotel itself is immaculate. Anytime I go to Beirut I usually stay here 1-2 nights of my trip. Love this place!!! Maurice
Bodde her 1 natt i februar 2024
Svar fra Lina den 14. feb. 2024
Dear Mr. MauriceThank you for your wonderful Review, it is our pleasure to welcome you at the Smallville Hotel, Hopefully you will see you soon.Best RegardsThe Reservations Department

2/10 – Forferdelig

vicken

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
payed twice online for expedia then at the reception (don’t know who’s responsible expedia or the employee at smallville). you have to give your car for the valet by a sudden annoying decision from the administration so carrying the luggage and walking for a mile is a must cz no near parking place. btw (i waited 15 minutes at the entrance and there was no valet.
Bodde her 1 natt i februar 2024
Svar fra Mazen Saab den 12. feb. 2024
Dear [Customer's Name],I sincerely apologize for the inconvenience you experienced during your recent stay at Smallville. Unfortunately, you encountered issues with double payment and a lack of valet service. I understand how frustrating and inconvenient this must have been for you.I assure you that your feedback has been noted, and we take this situation seriously. We will investigate the matter thoroughly to determine whether the responsibility lies with Expedia or the employee at Smallville.Furthermore, I apologize for the sudden decision regarding the valet service and the lack of nearby parking, which forced you to carry your luggage and walk a considerable distance. This is not the level of service we strive to provide, and we deeply regret any inconvenience caused.We will make every effort to address these issues promptly and provide you with a satisfactory resolution. Our team will get back to you as soon as possible to discuss the matter further and find a suitable solution.Once again, please accept our sincerest apologies for the inconvenience you experienced. We appreciate your understanding and patience.Best regards,

10/10 – Utmerket

HENRI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
excellent hotel and very convenient place
Bodde her 4 netter i august 2023
Svar fra Lina den 5. sep. 2023
Dear Mr. HenriThank you for your reviewBest RegardsLina MasriCluster Assistant Reservations Manager

8/10 – Bra

francois

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Lina den 5. sep. 2023
Dear Mr. HenriThank you for your reviewBest RegardsLina MasriCluster Assistant Reservations Manager

10/10 – Utmerket

Bassem

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic service, everything was on-point, highly recommended.
Bodde her 8 netter i august 2023

10/10 – Utmerket

Nisrine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The highlight of this hotel is its staff- extremely helpful, attentive, friendly and professional. You ask for something one second the other it’s in your room. Vibey hotel.
Bodde her 1 natt i juni 2023
Svar fra Mazen Saab den 17. juli 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that our staff was the highlight of your stay and that they provided you with helpful, attentive, friendly, and professional service.We take great pride in ensuring that our guests have a comfortable and enjoyable stay, and we are delighted to hear that our staff was able to provide you with prompt service and fulfill your requests quickly.We appreciate your kind words and are happy to hear that you found our hotel to be vibey and enjoyable. We will continue to strive to provide the best possible experience for our guests.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

10/10 – Utmerket

Dina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2023
Svar fra Mazen Saab den 17. juli 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that our staff was the highlight of your stay and that they provided you with helpful, attentive, friendly, and professional service.We take great pride in ensuring that our guests have a comfortable and enjoyable stay, and we are delighted to hear that our staff was able to provide you with prompt service and fulfill your requests quickly.We appreciate your kind words and are happy to hear that you found our hotel to be vibey and enjoyable. We will continue to strive to provide the best possible experience for our guests.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

8/10 – Bra

Bashar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall a great hotel, some issue with thr fixtures and drainage in the bathroom, but nothing serious. Had a couple of ants show up during my stay, again nothing serious. Room service food could use an upgrade for sure, tried a variety of options and was less than impressed.
Bodde her 5 netter i juni 2023
Svar fra Mazen Saab den 17. juli 2023
Thank you for sharing your feedback about your recent stay at our hotel. We are glad to hear that you had a great stay overall.We appreciate your feedback regarding the issues with fixtures and drainage in the bathroom, as well as the presence of ants during your stay. We apologize for any inconvenience that this may have caused, and we will address these issues to ensure that they do not happen again in the future.We also appreciate your feedback regarding the room service food. We take guest feedback seriously, and we will review our food options and make improvements to ensure that our guests have a better experience in the future.At our hotel, we take great pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. We appreciate your feedback and hope to have the opportunity to welcome you back soon for an even better stay.Thank you for choosing our hotel.

10/10 – Utmerket

Zeina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2023
Svar fra Mazen Saab den 17. juli 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

10/10 – Utmerket

JENANNE og sherwood

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff and rooms are large and comfortable
Bodde her 1 natt i juni 2023
Svar fra Mazen Saab den 17. juli 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Mazen Saab den 29. mai 2023
Dear Valid Guest,Thank you so much for taking the time to share your experience with us on Expedia. We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations.Your feedback is incredibly valuable to us, as we strive to continuously improve the quality of our services and facilities. We will be sure to share your kind words with our team, as it will serve as a great source of motivation for us to continue providing exceptional service to our guests.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,

10/10 – Utmerket

Hassan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2023
Svar fra Mazen Saab den 29. mai 2023
Dear Valid Guest,Thank you so much for taking the time to share your experience with us on Expedia. We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations.Your feedback is incredibly valuable to us, as we strive to continuously improve the quality of our services and facilities. We will be sure to share your kind words with our team, as it will serve as a great source of motivation for us to continue providing exceptional service to our guests.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,

10/10 – Utmerket

Aditya

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome 5 day stay
Great new hotel with city central location, very friendly staff. Overall amazing experience.
Bodde her 4 netter i mai 2023
Svar fra Mazen Saab den 15. mai 2023
Dear valued guest,Thank you for taking the time to leave a post-stay review on Expedia. Your feedback is greatly appreciated and helps us to continuously improve our guest experience. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future. If there is anything we can do to enhance your future stays with us, please do not hesitate to let us know. Thank you again for choosing to stay with us and for sharing your experience with other travelers.Best regards,

10/10 – Utmerket

ghassan

Bodde her 3 netter i april 2023
Svar fra Mazen Saab den 15. mai 2023
Dear valued guest,Thank you for taking the time to leave a post-stay review on Expedia. Your feedback is greatly appreciated and helps us to continuously improve our guest experience. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future. If there is anything we can do to enhance your future stays with us, please do not hesitate to let us know. Thank you again for choosing to stay with us and for sharing your experience with other travelers.Best regards, [Your name/Hotel Name]

6/10 – Grei

Fouad

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Parking was extra, but I wasn't told that at check in, they hit me with it at check-out time. It would have been nice to know ahead of time.
Bodde her 3 netter i mars 2023
Svar fra Mazen Saab den 3. apr. 2023
Dear Mr, Fouad,Kindly note that in the amenities section of Expedia, we mention that the parking fees are for an extra charge of USD 3 NET per 24 hours.we apologize for the inconvenience and hope to see you in the near future.Best Regards

10/10 – Utmerket

Pedro

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff makes you fell at home,very nice breakfast and excellent coffe. The view from the rooftop pool is amazing and the room huge, clean and modern. If you wanna be happy just come here. No doubt if I come to Lebanon, which will happen for sure, I will definitely stay here again.
Bodde her 2 netter i februar 2023
Svar fra Mazen Saab den 3. apr. 2023
Dear Valued Guest,we would like to thank you for your review and we welcome you in the near future.Best Regards,

8/10 – Bra

Nnenna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helpful staff. Superhero themed hotel. Small indoor pool which was what I truly needed. Basic breakfast but filling. Great burger restaurant downstairs.
Bodde her 3 netter i januar 2023
Svar fra Berthe Barakat den 13. feb. 2023
Thank you for you Feed back hope to see you soon

10/10 – Utmerket

Rayane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Bodde her 3 netter i november 2022
Svar fra Mazen Saab den 15. mai 2023
Dear valued guest,Thank you for taking the time to leave a post-stay review on Expedia. Your feedback is greatly appreciated and helps us to continuously improve our guest experience. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future. If there is anything we can do to enhance your future stays with us, please do not hesitate to let us know. Thank you again for choosing to stay with us and for sharing your experience with other travelers.Best regards,

10/10 – Utmerket

Maya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A practical and fun spot with professional staff
Bodde her 5 netter i september 2022
Svar fra Berthe Barakat den 12. okt. 2022
Thank You Maya you are always welcome to our Hotel.

10/10 – Utmerket

MOHAMAD

Bodde her 3 netter i september 2022
Svar fra Mazen Saab den 15. mai 2023
Dear valued guest,Thank you for taking the time to leave a post-stay review on Expedia. Your feedback is greatly appreciated and helps us to continuously improve our guest experience. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future. If there is anything we can do to enhance your future stays with us, please do not hesitate to let us know. Thank you again for choosing to stay with us and for sharing your experience with other travelers.Best regards,

8/10 – Bra

Khaled

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2022
Svar fra Mazen Saab den 15. mai 2023
Dear valued guest,Thank you for taking the time to leave a post-stay review on Expedia. Your feedback is greatly appreciated and helps us to continuously improve our guest experience. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future. If there is anything we can do to enhance your future stays with us, please do not hesitate to let us know. Thank you again for choosing to stay with us and for sharing your experience with other travelers.Best regards,

8/10 – Bra

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022
Svar fra Super Mazen den 26. sep. 2022
Dear Mr. John,Thank you for your feedback and we hope to welcome you in the near future.

10/10 – Utmerket

JENANNE og sherwood

Bodde her 2 netter i juni 2022
Svar fra Mazen Saab den 15. mai 2023
Dear valued guest,Thank you for taking the time to leave a post-stay review on Expedia. Your feedback is greatly appreciated and helps us to continuously improve our guest experience. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future. If there is anything we can do to enhance your future stays with us, please do not hesitate to let us know. Thank you again for choosing to stay with us and for sharing your experience with other travelers.Best regards,

10/10 – Utmerket

Wael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 3 netter i desember 2021
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for sharing your feedback about The Smallville Hotel. We are delighted that you have enjoyed your stay with us. I will look forward to welcoming you back to nothing less of a perfect stay! Respectfully, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i juni 2021
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for sharing your feedback about The Smallville Hotel. We are delighted that you have enjoyed your stay with us. I will look forward to welcoming you back to nothing less of a perfect stay! Respectfully, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2021
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for sharing your feedback about The Smallville Hotel. We are delighted that you have enjoyed your stay with us. I will look forward to welcoming you back to nothing less of a perfect stay! Respectfully, Sophia Fakhry General Manager

6/10 – Grei

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2021
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for sharing your feedback about The Smallville Hotel. We are delighted that you have enjoyed your stay with us. I will look forward to welcoming you back to nothing less of a perfect stay! Respectfully, Sophia Fakhry General Manager

8/10 – Bra

Mitja

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stylishes Themenhotel
Sehr stylishes Themenhotel (Superheroes aus Cartoons), was dem Aufenthalt eine spezielle Note gibt. Sehr aufmerksames, nettes Personal und modern eingerichtete Zimmer. Added value: Schön dekorierte Bar im Erdgeschoss und trendy Restaurant im 16. Stock mit tollem Blick auf die Stadt.
Bodde her 3 netter i august 2020
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Matthew

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing rooftop pool
Comfortable modern rooms, with all the amenities. a business traveller requires. Amazing roof top bar and pool area to unwind. Good breakfast options. Good location .
Bodde her 2 netter i november 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just excellent , location, service , quality , prices ...
Bodde her 2 netter i januar 2020
Svar fra General Manager den 8. feb. 2020
Dear Sir, Thank you for sharing your feedback about The Smallville Hotel. We are delighted that you have enjoyed your stay with us. I will look forward to welcoming you back to nothing less of a perfect stay! Respectfully, Sophia Fakhry General Manager

10/10 – Utmerket

Gabriella

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice, but not worth the price
Cute, quirky themed hotel. I give top marks to the room itself as it was comfortable and very well equipped. Location was not great, not much around. Front desk staff were efficient and friendly, however i went to the top floor restaurant and had terrible service on both occassions. For the price i think you can do much better in Beirut.
Bodde her 3 netter i november 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is unique. Modern and cozy at the same time. There is a superhero theme across the hotel, which is very cool. Rooms are comfortable and light. Cleanliness is spot-on. There is a small variety of restaurants and bars, but everything was very good. Good breakfast, nice snacks and drinks in the top floor, with nice views of the city. Staff exceeds any expectations. They are genuinely friendly and helpful. Extremely helpful I would say. I'm happy with our experience in this hotel and cannot recommend more. Really impressed with their level of service.
Bodde her 3 netter i september 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Patricia og Montreal, Canada

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The best service we receive in Lebanon! The staff super professional and nice. I really recommend this hotel that is well located in Beirut.
Bodde her 1 natt i august 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

6/10 – Grei

Lama

Likte: Renhold og romkomfort
Bodde her 2 netter i august 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

8/10 – Bra

Carole

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Sabina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Accogliente
Accogliente, ottima colazione
Bodde her 4 netter i mai 2019
Svar fra General Manager den 3. sep. 2019
Dear Mrs.Sabina, Thank you for taking the time to review our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

6/10 – Grei

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Zakaria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotell
Bästa hotellet jag varit på hittills mycket bra mat väldigt rent och jätte bekvämt
Bodde her 2 netter i juli 2019
Svar fra General Manager den 3. sep. 2019
Dear Mr. Zakaria, Thank you for taking the time to review our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Zakaria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell
Jag hade det jätte bekvämt och trivdes mycket bra rekommenderar starkt till den som vill bo bekvämt
Bodde her 2 netter i juli 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay amazing hotel and staff would definitely stay there again
Bodde her 3 netter i juli 2019
Svar fra General Manager den 3. sep. 2019
Dear Sir, Thank you for taking the time to review our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

6/10 – Grei

Jade

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
overall, the hotel has a quite an interesting. It is high tech relative to hotels in Lebanon, comfortable and spacious room, nice décor and amenities to fulfill your needs. The area that management should pay better attention to is the service. The team is young, eager, but lacks the skillset and customer engagement that would make this hotel a winner. Perhaps management should invest in improving training for customer facing staff to serve customer needs better. It happened that while we were there, they were hosting a wedding. Obviously, with all the commotion, the staff was overwhelmed, and some calls to the front desk were left unanswered and heard comments that I should come down to the lobby to be served. This I find unacceptable.
Bodde her 1 natt i juli 2019

4/10 – Dårlig

Verifisert reisende

Bodde her 2 netter i juni 2019
Svar fra Super Mazen den 7. feb. 2022
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Immaculate. Friendly. Great location. Thanks!
Bodde her 1 natt i mai 2019
Svar fra General Manager den 29. mai 2019
Dear Sir, Thank you for taking the time to review our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated and your concerns were taken into consideration. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2019
Svar fra General Manager den 26. mai 2019
Dear Sir, Thank you for taking the time to rate our hotel! We are very happy to know that you have enjoyed your stay with us. Please note that your feedback is highly appreciated. Looking forward to welcoming you back to our property for another memorable experience. With Warmth, Sophia Fakhry General Manager