Eksteriør

Anmeldelser av Grand Hotel Central

5 out of 5
Grand Hotel Central
Via Laietana 30, Barcelona

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 825 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 137 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 24 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 1002 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Andrea

Bodde her 3 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Jan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023
Svar fra Grand Hotel Central den 1. okt. 2023
Dear Jan, We are happy to know that you enjoyed your stay with us. We look forward to seeing you again in the near future.Kind regards,

10/10 – Utmerket

Sindre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic
Fantastic! Very very good service, very nice roof top terrace, nice rooms and very nice location.
Bodde her 3 netter i juli 2023
Svar fra reservas den 31. juli 2023
Dear Guest, Thank you for your comments and we are very pleased to hear that you had a wonderful stay with us. We look forward to welcoming you back in the near future.Best regardsGrand Hotel Central Barcelona

8/10 – Bra

John Peter

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra Reservas den 30. mai 2023
Dear Guest, Thank you for your comments and we look forward to welcoming you in the near future. Best regards, Grand Hotel Central Barcelona

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommended
Once again we had an amazing stay at our favorite hotel in Barcelona, we will definitely come back again. It really lives up to five stars, location is spot on, staff and service are top notch and the rooftop is to die for.
Bodde her 2 netter i mai 2023
Svar fra reservas den 25. mai 2023
Dear Mr. Richard, Thank you for your comments and we are glad you enjoyed your stay. We look forward to seeing you in the near future.Best regards,The Grand Hotel Central team

10/10 – Utmerket

Andreas

Bodde her 1 natt i april 2022

10/10 – Utmerket

Anna

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi tilbragte tre netter på hotellet. Perfekt beliggenhet i hjertet av Barcelona. Kort å gå til handlegater, severdigheter og restauranter. Veldig høflig og hjelpsom betjening, og ekstra service som ikke var ventet gjennom hele oppholdet. Gode senger, noe som ikke alltid er prioritert på hotellene.
Bodde her 3 netter i januar 2020
Svar fra Susana Martí, Guest Experience den 25. feb. 2020
Kjære gjest, takk for besøket på Grand Hotel Central. Vi er glade for å vite at du liker besøket ditt i Barcelona hos oss. Hotellet ligger innen gangavstand fra mange severdigheter i Barcelona, restauranter og butikker. Forsikre deg om at vi alltid vil bli oppmuntret av ditt vitnesbyrd til å fortsette å jobbe for å tilby våre kunder vår beste og mest nøyaktige tjeneste. Vi prøver kontinuerlig å imøtekomme gjestenes behov og forventninger, og vi er veldig glade for å høre at vi i ditt tilfelle har nådd vårt mål. Kom snart tilbake, vi vil gjerne ønske deg velkommen tilbake. Vennlig hilsen, Susana Martí, Guest Experience

10/10 – Utmerket

Morten Andre

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott plassering i vakre Barcelona
Flott opphold for en hel familie på 5 mellom 12 og 80 år Vi kommer mer enn gjerne tilbake 👍😊
Bodde her 1 natt i oktober 2019
Svar fra Susana Martí, Guest Experience. den 12. nov. 2019
Dear Mr. Andre, Thank you for your top score following your recent stay at Grand Hotel Central. We are glad to know that you and you family had a nice stay with us and enjoy your visit in Barcelona with us. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Best regards, Susana Martí Guest Experience

10/10 – Utmerket

Atle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent RoofTop Pool and Bar/Restaurant
Very nice concierge. Gave me an update of room, and reduced price for breakfast. My seond time here, and will certainly come back.
Bodde her 1 natt i juni 2019
Svar fra Susana Martí, Guest Experience. den 29. juli 2019
Dear Guest, Thank you for your score following your recent stay at Grand Hotel Central. We are glad to know that you really enjoy your stay with us. Our staff is passionate and caring all the way and that consistency is key to a great stay, thank you for pointing out the excellent job our team is performing. We would be delighted to welcome you again! Best regards, Susana Martí Guest Experience

10/10 – Utmerket

Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terningkast 6
Flott hotell med god beliggenhet. Nydelig frokost. Pluss for takterrassen med basseng, treningsrom og en veldig bra restaurant/bar ved lobbyen. Kommer tilbake hit!
Bodde her 3 netter i mai 2019
Svar fra Susana Martí, Guest Experience. den 2. juli 2019
Dear Erik, Thank you for your top score following your recent stay at Grand Hotel Central. We are glad that you had an enjoyable stay with us and you really enjoy at the rooftop terrace with the wonderful views, the buffet breakfast and the facilities of the hotel. We would be delighted to welcome you again. Best regards, Susana Martí Guest Experience

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019
Svar fra Susana Martí, Guest Experience. den 25. mai 2019
Thank you Jason! Your score is just what we looking for. We are glad to learn that you had a perfect stay with us. Hope to welcome you back very soon. Susana Martí Guest Experience

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott beliggenhet. Fantastisk service! Herlig takterasse med gode drinker.
Bodde her 3 netter i februar 2019
Svar fra Susana Martí, Guest Experience. den 11. mars 2019
Dear Guest, Thank you very much for your top score following your recent stay at Grand Hotel Central in Barcelona. We are glad to know you enjoy your stay with us and you like the service provided by our staff and the rooftop terrace with the Sky Bar and the amazing views from the infinity pool. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Best regards, Susana Martí Guest Experience

10/10 – Utmerket

Trygve

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Kjempehotell. Perfekt beliggenhet, kjempehyggelig service. Og en takterasse med alt av utsikt/drinker til mat... anbefales
Bodde her 4 netter i oktober 2018
Svar fra Susana Martí, Guest Experience den 23. nov. 2018
Dear Guest, Thank you for your top score following your recent stay at Grand Hotel Central. We are glad to know that you really enjoy your stay with us and you love the amazing views from the rooftop terrace, the service received and the location; within walking distance of many sights in Barcelona. Please come back soon, we would be delighted to welcome you back. Warm regards Susana Martí Guest Experience

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, kjempegod service. Sentral beliggenhet med kort gangavstand til de fleste attraksjoner.
Bodde her 7 netter i september 2018
Svar fra Susana Martí, Guest Experience den 21. nov. 2018
Dear Guest, We would like to thank you very much for sharing your wonderful comments with us regarding your recent stay at Grand Hotel Central. We are glad to know that you enjoy your stay in Barcelona with us and you like our great location, within walking distance of many sights in Barcelona. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Best regards, Susana Martí Guest Experience

10/10 – Utmerket

Marit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hyggelig og serviceminded betjening. Nydelig mat og service i restauranten og ikke minst en takterasse en bare kan drømme om. Tusen takk for meg. Gleder meg allerde til å komme tilbake.
Bodde her 1 natt i september 2018
Svar fra Susana Martí, Guest Experience den 21. nov. 2018
Dear Guest, We would like to thank you very much for sharing your wonderful comments with us regarding your recent stay at Grand Hotel Central. We are glad to know that you enjoy your stay in Barcelona with us, especially at the City Bar & Restaurant and at the rooftop terrace with the Sky Bar and the infinity pool. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Best regards, Susana Martí Guest Experience

10/10 – Utmerket

Svein Halsevø

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2018
Svar fra Susana Martí, Guest Experience. den 15. nov. 2018
Thank you Svein! Your score is just what we looking for. Hope to welcome you back very soon. Susana Martí Guest Experience

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk service!
Utrolig flott hotell med fantastisk service. Veldig nære det meste i Barcelona. Gode kollektivmuligheter. Bassenget på taket MÅ prøves!
Bodde her 6 netter i juli 2018
Svar fra Susana Martí, Guest Experience. den 6. aug. 2018
Dear Guest, We thank you for sharing the details of your visit at Grand Hotel Central during your visit in Barcelona. We are glad to know that you like our location within walking distance of many sights in Barcelona and our lovely rooftop terrace, with our infinity pool and the Sky Bar. Our Team works hard to ensure that our guests receive the highest level of service available and we are glad to know that you recibe an amazing service. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Warm regards, Susana Martí. Guest Experience

8/10 – Bra

Evy og Oslo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Godt hotell - sentral beliggenhet
Godt hotell sentralt beliggende. Små rom trekker ned. Manglet tredemølle på treningssenteret.
Bodde her 6 netter i juli 2018
Svar fra Susana Martí, Guest Experience. den 4. aug. 2018
Hello Evy, We thank you for sharing the details of your visit at Grand Hotel Central during your visit in Barcelona.. We are glad to know that you like our location within walking distance of many sights in Barcelona. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Warm regards, Susana Martí. Guest Experience

10/10 – Utmerket

Eirik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Susana Martí, Guest Experience. den 17. mai 2018
Thank you Eirik! Your score is just what we look for. Hope that you enjoy very much your stay with us and also we hope to welcome you back very soon. Susana Martí Guest Experience

10/10 – Utmerket

Heine og Bryne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk!
Mitt nye favoritt Hotel i barcelona. Alt fra service til standard er på topp. Beliggenheten er og meget bra.
Bodde her 3 netter i mars 2018
Svar fra Susana Martí, Guest Experience. den 29. apr. 2018
Hello Heine, Thank you such an amazing review following your recent stay at the Grand Hotel Central. We are glad to know that you enjoy your stay in Barcelona. We always looking for excellence in our service,your kind words about our staff are just amazing. We would be delighted to welcome you back should you return to Barcelona in the near future. Yours Sincerely, Susana Martí. Guest Experience

10/10 – Utmerket

Cathrine F

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2017

10/10 – Utmerket

Kjell

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Voksen ferie - supert 5* hotell !
Fantastisk hotell med super beliggenhet. Har alt en gjest kan tenke seg og meget god service. Alle ansatte var meget imøtekommende, serviceinnstilte, høflige og ville gjøre alt for at vi skulle få et supert opphold. Takterrassen er helt vidunderlig med basseng, koselige sitteområder med servering av enkle retter og drikke. Åpen både på dagtid og på kveldstid. Fantastisk frokost:-) Alt i alt et supert 5 * hotell.
Bodde her 3 netter i mai 2017

10/10 – Utmerket

inge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lett tilegnilig og rent hotel. Hjelpsom personnel
Veldig hyggelig

10/10 – Utmerket

Frank

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best i Barcelona.
Beste hotel jeg har bodd på i Barcelona, men det var Grand Suite. Flott uteområde på taket med svømmebaseng. Hyggelig betjening. Rommet var også fullt brukbart som møterom til fire personer.

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Amazing stay, from start to finish! The breakfast is to die for! Recomend watching sun rise from roof terrace.
Svar fra General Manager den 13. des. 2016
Dear Guest, Thank you for pointing out the positive consistency throughout your stay. Our breakfast offer has improved lately and gladly to enjoyed it and I will echo your recommendation, watching the sunrise from our terrace is simply unique. We hope to welcome you back soon. Best regards Jaime Estellés

10/10 – Utmerket

Bjørn Espen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Tone

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location, extraordinary customer service, elegant decor, tasty continental breakfast, beautiful rooftop pool with bar, overall fabulous stay!
Bodde her 8 netter i mai 2024

4/10 – Dårlig

Andres og Quito

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They tried to give us a room that was lower than the class of room p that we booked. The whole experience war really bad
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Janina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing and very friendly staff. Great amenities and walkable to points of interest. Would definitely recommend!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Timothy James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Isabella Paparella Guest Experience den 12. mai 2024
Dear Timothy, We are delighted to know that you enjoyed your stay with us! Your positive review is kindly appreciated. We look forward to seeing you again in the near future.Warm regards,

10/10 – Utmerket

Romina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just an amazing experience over all. The hotel staff was welcoming and so helpful and friendly. Very clean and in a great location. My favorite part of Barcelona was definitely the hotel.
Bodde her 3 netter i mai 2024
Svar fra Isabella Paparella Guest Experience den 12. mai 2024
Dear Romina, We are delighted to know that you had a wonderful stay with us and that you think of our hotel as your favorite part of the city!.It was a pleasure to have you as our guest and we look forward to welcoming you back in the near future.Warm regards,

10/10 – Utmerket

MATHIEU

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Isabella Paparella Guest Experience den 12. mai 2024
Dear Matthieu, First of all, thank you for choosing Grand Hotel Central for your stay in Barcelona! We really appreciate your positive review. If you are ever back in the city, please do not hesitate to contact us directly. Warm regards,

8/10 – Bra

Deanna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excessive construction
Bodde her 1 natt i april 2024
Svar fra Isabella Paparella Guest Experience den 1. mai 2024
Dear Deanna, Thank you for choosing Grand Hotel Central for your stay in Barcelona! We appreciate your comments. The city of Barcelona is currently under renovation and several streets are being changed. We are sorry for the inconvenience and hope you had a pleasant visit. We are looking forward to welcoming you at Grand Hotel Central Barcelona in the near future.Warm regards,

10/10 – Utmerket

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, good location. Only marked down location due to the construction going on outside and all the way up and down street to repair subway.
Bodde her 3 netter i april 2024
Svar fra Isabella Paparella Guest Experience den 1. mai 2024
Dear William, We are delighted to know you enjoyed your stay with us! Your positive review is kindly appreciated. The city of Barcelona is currently under renovation and several streets are being changed. We are sorry for the inconvenience. It was a pleasure to have you as our guest and we look forward to welcoming you back.Warm regards,

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a really nice hotel right in the center so it's easy to walk most places. The rooftop bar and pool area is great for chilling out. I would definitely stay here again.
Bodde her 2 netter i april 2024
Svar fra Isabella Paparella Guest Experience den 21. apr. 2024
Dear Chris,First of all, thank you for choosing Grand Hotel Central for your stay in Barcelona, we are glad to know you enjoyed our rooftop and your stay with us. Your positive review is kindly appreciated. Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back!Kind regards,

10/10 – Utmerket

Lauren

Bodde her 2 netter i april 2024
Svar fra Isabella Paparella Guest Experience den 12. mai 2024
Dear Lauren, We are happy to know that you had a wonderful stay with us! We really appreciate your positive review. We look forward to seeing you again in the near future.Warm regards,

10/10 – Utmerket

Gina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was perfect! The area is great right on the edge of the gothic area. Easy subway access too! The road infront of hotel has construction. Kind of annoying, we didnt realize it at th time of booking. Glad we didn't, the staff is exceptional. They would go get a taxi for us and also took all our luggage out to the taxi pickup. Couldn't have been more accomadating! Highly recommend
Bodde her 4 netter i april 2024
Svar fra Isabella Paparella Guest Experience den 21. apr. 2024
Dear Gina,Thank you for taking the time to write this comment and for choosing Grand Hotel Central for your stay in Barcelona, we are glad to know you had a wonderful stay with us! We are proud of our team, and we are happy to know they made your experience better. Your positive review is kindly appreciated. It was a pleasure to have you as our guest, and we look forward to welcome you back!Kind regards,

10/10 – Utmerket

Bentley

Reiste med familie
Likte: Renhold og personale og service
The hotel is exceptional!!! The staff took care of our every need. This is well worth the money. It’s located within walking distance to everything. Very safe.
Bodde her 6 netter i mars 2024
Svar fra Isabella Paparella Guest Experience den 7. apr. 2024
Dear Bentley,Thank you for choosing Grand Hotel Central for your stay in Barcelona and for your positive review, it is kindly appreciated. We are delighted to know you describe your stay as exceptional, and that you enjoyed the staff service.Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back!Kind regards,

8/10 – Bra

Susan Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location. Staff courteous and attentive.
Bodde her 3 netter i mars 2024
Svar fra Isabella Paparella Guest Experience den 2. apr. 2024
Dear Susan,Thank you for choosing Grand Hotel Central for your stay in Barcelona! We are happy to know that you enjoyed your stay with us, our great location and that the staff’s service.We look forward to seeing you again in the near future.Kind regards,

10/10 – Utmerket

Camellia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place and lovely staff. Loved the terrace
Bodde her 5 netter i mars 2024
Svar fra Isabella Paparella Guest Experience den 2. apr. 2024
Dear Camellia,First of all, thank you for choosing Grand Hotel Central for your stay in Barcelona, it is great to read you enjoyed your visit! Your positive review is kindly appreciated. We are fortunate to have a great location and amazing views from our rootfop, and we are glad you enjoyed it.We are happy to have you as our guest and we look forward to welcome you back.Kind regards,

8/10 – Bra

Erica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel has had a recent major refurbishment. I have stayed here a few times, location is perfect! We found our room was modern and comfortable but dark, especially in the shower. No mirror in the room, Only mirror was in the bathroom. We had to ask for an extra bathrobe and teabags, only one of each left for two of us. Staff however were incredibly helpful, just feel the design of the hotel overall is far too dark for such a beautiful building, not an improvement I feel. Roof bar is a lovely improvement. Major roadworks going on outside of the hotel so taxis found it difficult to drop off. We only like coffee and pastries for breakfast, so went to great coffee shop next door…Great stay otherwise
Bodde her 3 netter i mars 2024
Svar fra Isabella Paparella Guest Experience den 3. apr. 2024
Dear Erica,First of all, thank you for taking the time to write this comment and for choosing Grand Hotel Central for your stay in Barcelona. We are glad to know you enjoyed La Terraza del Central and the service, we are proud of our team, and we are happy to know they made your experience better!We are sorry to read that, even so, your stay was not completely satisfactory. The city of Barcelona is under renovation and several streets are being changed. We are sorry for the inconvenience and hope you had a pleasant visit. We are looking forward to welcoming you at Grand Hotel Central Barcelona in the near future.Kind regards,

10/10 – Utmerket

Dominic

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Isabella Paparella Guest Experience den 2. apr. 2024
Dear Dominic,Thank you for choosing Grand Hotel Central for your stay in Barcelona, we are happy to know you enjoyed your visit!Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back!Kind regards,

10/10 – Utmerket

Adrienne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Elaine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic Hotel!!
The staff was friendly and amazing! Loved the nightly, turn down service with chocolates. The bedding and pillows were so comfortable, I could have stayed in bed all day!! The spa was amazing! I swear the masseuse has magic hands because my back and legs were sore for days from all the walking I had been doing...and after the massage I was pain free!! I had food and drinks at the rooftop - food, drinks, service were all wonderful. The location is great and walking distance too many shops, restaurants and attractions. I can't say enough good things about this hotel. I highly recommend it and would def stay here again! Special shout out to the doorman/concierge Juan Carlos who one day ran down the street to hail me a taxi during rush hour and generally went out of his way to be friendly and helpful! Great job!!
Room service - chicken caesar salad....it was delicious!
View from rooftop bar - they were closing but still accomodated me with a glass of wine!!
Chocolates on my bed - nightly turn down service
Cocktail and view from rooftop bar
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had to request washcloth everyday should have been in the room.
Bodde her 5 netter i oktober 2023

2/10 – Forferdelig

Caroline

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hotel does not deserve a 5-star rating. To start with, the carpet outside our room was stained. It wasn’t dust or it would have been hoovered. Upon entering, the entire room was shrouded in dark: dark walls, one small window in the corner, terrible lighting and a window blind that didn’t allow us to open the window as it was in the way. The bathroom had black walls and terrible lighting with a vertical light smack in the middle of the mirror above the basin so you were unable to see yourself! The loo lid came off every day, the basins didn’t drain, the shower didn’t drain either, the plastic bath overflow came off every day and the towels were frayed. Two of the three lifts did not reach the breakfast room and all the walls had massive scuff marks throughout. The staff however were very friendly and helpful, apart from the monosyllabic robot girl at breakfast who barked orders, without a single smile in 4 days. And breakfast was mediocre. To pay nearly a thousand pounds for a room allows me to expect far better than this sadly and I would therefore never go back or ever recommend this place to anyone. ☹️
Bodde her 4 netter i oktober 2023