Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 417 av totalt 1008 anmeldelser." "
10 – Utmerket
417
Rangering på 8 − Bra. 355 av totalt 1008 anmeldelser." "
8 – Bra
355
Rangering på 6 − Grei. 134 av totalt 1008 anmeldelser." "
6 – Grei
134
Rangering på 4 − Dårlig. 60 av totalt 1008 anmeldelser." "
4 – Dårlig
60
Rangering på 2 − Forferdelig. 42 av totalt 1008 anmeldelser." "
2 – Forferdelig
42
8,2/10
Renhold
8,6/10
Personale og service
8,0/10
Fasiliteter
7,8/10
Overnattingsstedets bygg og tilstand
8,0/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Christoffer
Reiste med familie
13. des. 2023
Likte: Renhold, personale og service og romkomfort
Good service men hotellet er gammelt, bassenget er ikke det beste for barn da det var glatte fliser og der det ikke var glatt (kanten rundt bassenget) fikk gutten vår flere skrubbsår
Christoffer
Bodde her 1 natt i desember 2023
Svar fra Titin den 14. des. 2023
Dear Christoffer, Thank you for taking the time to review. We are happy to hear that you experienced good service from our staff. We are proud to offer a safe and pleasant experience for all our guests. We have well noted regarding the age of our hotel and the slippery floor around the pool can be a concern for parents with children. I personally addressed these matters with our Chief Engineer to ensure we continue a pleasant stay for all our guests by maintaining a healthy and safe environment. And kindly noted this matter has been included in our renovation plan.We certainly appreciate your valuable feedback and look forward to welcoming you back in the near future.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
Phat
Reiste med familie
8. juli 2023
Likte: Renhold, personale og service og romkomfort
Phat
Bodde her 2 netter i juli 2023
Svar fra Thanawat Boonyalertroj den 10. juli 2023
Dear Phat,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that overall experience met your satisfaction. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again to our hotel in Bangkok when your travel brings you back.Sincerely, Thanawat BoonyalertrojGuest Experience ManagerNovotel Bangkok on Siam Square
10/10 – Utmerket
Verifisert reisende
17. jan. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and comfy
Clean room, comfy bed, excellent breakfast and super polite and service-minded staff☺️ The best location if you’re looking to stay in the Siam area.
Verifisert reisende
Bodde her 1 natt i januar 2023
Svar fra Sagar Naker den 18. jan. 2023
Dear Guest, We sincerely appreciate your feedback and thank you for taking time to post this review. From all of us, we look forward to welcome you back in our property. Warm Regards,
8/10 – Bra
Terje Fredrik
9. jan. 2023
Likte: Renhold, personale og service og romkomfort
Terje Fredrik
Bodde her 4 netter i januar 2023
Svar fra Sagar Naker den 10. jan. 2023
Dear Terje Fredrik, Thank you for spending your time to share your experience with us. I am glad to see that you enjoyed your stay. From all of us, we are looking forward to welcome you back for your next stay in Bangkok. Sincerely,
8/10 – Bra
Kjell Tande
Reiste med en gruppe
4. okt. 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjell Tande
Bodde her 5 netter i september 2022
Svar fra Sagar den 5. okt. 2022
Dear Kjell T.,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.Sincerely, Sagar Naker
4/10 – Dårlig
Lam Ngoc
Reiste med familie
7. juli 2022
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotellet trenger oppgradering. Renholdet kunne vært bedre. Service er nokså dårlig også.
Lam Ngoc
Bodde her 4 netter i juli 2022
Svar fra Sagar Naker den 15. juli 2022
Dear Lam Ngoc, Thank you for spending your time to share your experience with us. We are sorry that this time we were not able to serve you up to your expectations. We truly hope that we will have a chance to welcome you back in the future with much improvements. Kind regards,
8/10 – Bra
wenche Kristin
Reiste med en gruppe
26. juni 2022
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell midt på Siam
Flott hotell med den beste beliggenheten på Siam Square. Stor og fint rom men fantastisk seng. God frokost. Noe dårlig service blant de ansatte, og dyre priser i baren.
wenche Kristin
Bodde her 1 natt i juni 2022
Svar fra Sagar Naker den 29. juni 2022
Dear Kristin, Thank you for taking the time to share your experience with us. Is great to hear that you enjoyed our location and your stay. We hope to have another opportunity to welcome you back to our property with further improvements with our services. Kind regards,
2/10 – Forferdelig
Verifisert reisende
Reiste med familie
12. apr. 2022
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
The only positive is that the hotel is locaded near Siam paragon.
Verifisert reisende
Bodde her 7 netter i mars 2022
Svar fra Sagar den 18. apr. 2022
Dear Valued Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope to serve you again whenever your travel brings you back to Bangkok to show our improvement.
Kind regards,
Sagar Naker
2/10 – Forferdelig
Hoang Tram
3. apr. 2022
Hoang Tram
Bodde her 7 netter i mars 2022
Svar fra Sagar den 6. apr. 2022
Dear Hoang Tram,
Thank you for taking the time to give us the rating. I was extremely concerned that we were given a low scores on your review. I do apologize for any inconvenience you encountered. I would appreciate if you could email us your room number and the date of stay so that we address the issue immediately. Once again, thank you for sharing your feedback. We hope nevertheless that you will consider staying with our hotel in Bangkok whenever your travel plans will bring you back.
Kind regards,
Sagar Naker
8/10 – Bra
Verifisert reisende
Reiste med en gruppe
22. mars 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i mars 2020
Svar fra Sagar Naker den 25. mars 2020
Dear Valued Guest,
We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you again when your travel brings you back.
Sincerely,
Sagar Naker
10/10 – Utmerket
Veronica
Reiste med familie, Reiste med en gruppe
8. jan. 2020
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
helt topp
Rommet var stort og fint. frokost finns det meste, beliggenhet er også helt topp for shopping mm.
Veronica
Bodde her 2 netter i januar 2020
Svar fra Sagar den 16. jan. 2020
Dear Veronica,
Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon.
Sincerely,
Sagar Naker
8/10 – Bra
Marianne
Reiste med familie
3. jan. 2020
Likte: Renhold, personale og service og romkomfort
Beliggenhet, beliggenehet, beliggenhet!!!
Hotellet har en estremt god beliggenhet. Det kompenserer for at hotellet er litt slitt. Grei frokost. Kommer til å vurdere dette hotellet om jeg skal tilbake til Bangkok
Marianne
Bodde her 3 netter i desember 2019
8/10 – Bra
Verifisert reisende
Reiste med en gruppe
22. okt. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Kjempefint hotell med fin beliggenhet. Flott standard og super frokost. Hotellet kan absolutt anbefales.
Verifisert reisende
Bodde her 1 natt i oktober 2019
10/10 – Utmerket
jim
Reiste med familie
27. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In the heart of Siam, alot of food options
jim
Bodde her 4 netter i mars 2024
8/10 – Bra
abdullah
Reiste med familie
27. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Special thank for front desk Abdullah
abdullah
Bodde her 1 natt i april 2024
8/10 – Bra
Teng Kuen
Reiste med familie
22. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Feel that Novotel has consistency among its locations
Teng Kuen
Bodde her 3 netter i april 2024
Svar fra Titin den 22. apr. 2024
Dear Teng Kuen,Thank you for sharing your experience with us. I am glad to learn that the overall experience met your expectations particularly with our location was an advantage for your visit. We hope to have an opportunity to welcome you back in the near future.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
OMAR
19. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The good thing is near shoping mall
OMAR
Bodde her 4 netter i april 2024
Svar fra Titin den 22. apr. 2024
Dear OMAR, Thank you for sharing your positive review. We are delighted to hear that you enjoyed our convenient location near the shopping mall. Thank you again for staying with us. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Sum Elle Tse
19. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super fast check in and out, staff are super friendly and worth paying extra for the stay. Cleaingness wasn’t the best but I’d say it’s ok for short stay.
Sum Elle Tse
Bodde her 3 netter i april 2024
Svar fra Titin den 22. apr. 2024
Dear Sum Elle Tse, Thank you for sharing your experience with us. We are delighted you enjoyed our fast check-in/out service and friendly staff. We appreciate your feedback on cleanliness for short stays. Thank you for choosing Novotel Bangkok on Siam Square. We only hope you will have the chance to return again in the future.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Whee Khee
Reiste med partner
14. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very convenient and centralised location. Easily accessible to almost everything.
Whee Khee
Bodde her 5 netter i april 2024
Svar fra Titin den 15. apr. 2024
Dear Whee Khee, Thank you for highlighting our convenient and central location. We are delighted to hear that you found our hotel easily accessible to everything. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Pauline
Reiste med familie
14. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff friendly, and very convenient
Pauline
Bodde her 3 netter i april 2024
Svar fra Titin den 15. apr. 2024
Dear Pauline, Thank you for your kind words about our friendly staff and convenient location. We are delighted to hear that you had a positive experience with us. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
CHI MING DARMAN
Forretningsreisende
14. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Better give more discount is better
CHI MING DARMAN
Bodde her 2 netter i april 2024
Svar fra Titin den 17. apr. 2024
Dear Chi Ming Darman, Thank you for your feedback. We appreciate your suggestion regarding discounts. We continuously review our offers to provide the best value to our guests. We hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Joel Ortiz og New York
13. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Accessibility
Joel Ortiz
Bodde her 4 netter i april 2024
Svar fra Titin den 15. apr. 2024
Dear Joel Ortiz,Thank you for highlighting the accessibility of our hotel. We strive to provide a seamless experience for all our guests. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
hugh
10. apr. 2024
Likte: Personale og service
Good staff but parking difficult
hugh
Bodde her 1 natt i april 2024
Svar fra Titin den 10. apr. 2024
Dear hugh, Thank you for sharing your experience and for acknowledging our good staff. We understand the inconvenience regarding parking. We will also certainly discuss your feedback with the management team to see where we can lift to even higher levels. Please know that your feedback is highly valued by us, and we thank you for bringing these issues to our attention. Sincerely, Titin Suwanthab Guest Experience Manager
8/10 – Bra
Wee Teck
Reiste med partner
9. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Paid extra for the “new” deluxe room. mouldy wall and smell throughout my 4 days stay in my room. disappointed. Sound isolation is bad. can hear people walking past outside and door closing. Complained about the smell but no improvement.
Staffs are excellent. Location is great. Lobby is a great place to chill and relax.
Wee Teck
Bodde her 3 netter i april 2024
Svar fra Titin den 10. apr. 2024
Dear Wee Teck, Thank you for sharing your experience. We apologize for the inconvenience you faced during your stay. Your feedback regarding the room condition and sound isolation is duly noted and will be addressed accordingly. On the other hand, we are delighted to hear that you found our staff excellent and enjoyed our convenient location. Our lobby is indeed a great place to relax. We appreciate your feedback and hope to welcome you back for an improved experience. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Siu Yin Louis
6. apr. 2024
Siu Yin Louis
Bodde her 4 netter i april 2024
Svar fra Titin den 26. apr. 2024
Dear Siu Yin Louis,Thank you very much for your feedback regarding your recent stay. We are so pleased that overall you had a wonderful stay with us. Our team strives to make each guest's stay special and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
Adam og Kowloon
Reiste med partner, Reiste med familie og små barn, Reiste med familie
6. apr. 2024
Likte: Renhold
Good option for easy access to Siam Paragon, Center, Discovery and Centralworld.
Adam
Bodde her 6 netter i mars 2024
Svar fra Titin den 10. apr. 2024
Dear Adam, Thank you for highlighting our convenient location near Siam Paragon, Center, Discovery, and Central World. We are delighted that you found Novotel Bangkok on Siam Square to be a good option for your stay. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
lay cheng
5. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
lay cheng
Bodde her 3 netter i mars 2024
Svar fra Titin den 5. apr. 2024
Dear lay cheng,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our team strives to make each guest's stay special. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Ching Man Louisa
Reiste med familie
5. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my second stays in Novotel, I love their services, all staffs are so friendly. The location is so convenient to access to BTS, Paragon, Siam Square One, Siam Centre, MBK Mall, everything is just around walking distance.
This area is so vibrance and safe even walk alone at night.
Ching Man Louisa
Bodde her 2 netter i mars 2024
Svar fra Titin den 10. apr. 2024
Dear Ching Man Louisa, Thank you for choosing Novotel Bangkok on Siam Square again. We highly appreciate you coming back to stay with us and are delighted you have been able to enjoy our friendly services and convenient location near various shopping centers. Please noted that, your safety is our top priority, and we are glad you felt secure exploring the vibrant area around the hotel. We look forward to welcoming you back for another wonderful stay. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
HEW YONG
3. apr. 2024
HEW YONG
Bodde her 2 netter i april 2024
Svar fra Titin den 23. apr. 2024
Dear HEW YONG,We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to learn that the overall experience met your expectations. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Calgary
2. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I've stayed at Novotel Siam Square for many years and been a few years since i've stayed here. It's good to see that the rooms were touched up. Convenience of this hotel is the best as it's right in the heart of Siam Square and just a bridge linking straight to Siam Paragon. It would be good that all floors are carpeted as the parquet flooring can be quite noisy with luggages and footsteps. Overall will still recommend and will return.
Calgary
Bodde her 4 netter i mars 2024
Svar fra Titin den 3. apr. 2024
Dear Calgary, First of all, thank you for your continued patronage and for sharing your experience with us. We are delighted to hear that you appreciated the refurbished rooms and the convenient location of our hotel in the heart of Siam Square. Your feedback regarding the flooring noise is duly noted, and we will consider it for future improvements. We truly appreciate your recommendation. Thank you for planning to stay with us again and we already look forward to your next visit. Sincerely, Titin Suwanthab Guest Experience Manager
6/10 – Grei
Sikai
Reiste med partner
2. apr. 2024
Likte: Personale og service
Always stayed at Novotel Siam/Platinum. However for this trip, the room was rather old and slightly dirty. Not what i had expected. Staff was kind and helpful as always.
Sikai
Bodde her 3 netter i mars 2024
Svar fra Titin den 3. apr. 2024
Dear Sikai, Thank you for your loyalty to our hotel. We highly appreciate you coming back to stay with us. We apologize for any inconvenience with the room condition during your recent stay. Kindly rest assured that we will address the issues with our management team to ensure we continue to further improve our service. By the way, we appreciate your kind words about our staff's service. Thank you again for staying with us. We hope that you will consider giving us another opportunity to serve you better in the future. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
Sigit
Reiste med partner
2. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right next to Siam BTS and shopping. Plenty of massage places but pricier.
Sigit
Bodde her 3 netter i mars 2024
Svar fra Titin den 2. apr. 2024
Dear Sigit, Thank you for sharing your experience with us. We are pleased to hear that you had a wonderful stay at our hotel particularly the location near Siam BTS, shopping malls, and massage shops is indeed convenient. It was such a pleasure hosting you and we look forward to welcoming you when your travel brings you back.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
hannah
Reiste med familie
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is very clean, food was well presented and delicious, staff is awesome, kind and very nice. The only down side is that wi-fi never worked.
hannah
Bodde her 5 netter i mars 2024
Svar fra Titin den 27. mars 2024
Dear Hannah, Thank you for your kind words regarding our cleanliness, delicious food, and awesome staff. We apologize for the inconvenience with the Wi-Fi. Your feedback is valuable to us and will address this issue promptly. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Dennis
Reiste med familie og små barn
25. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time visiting Bangkok and made the correct decision of taking Novotel for our stay. Friendly staff, hotel is very clean and accesible if you are going around.
Dennis
Bodde her 3 netter i mars 2024
Svar fra Titin den 25. mars 2024
Dear Dennis,Thank you for choosing Novotel Bangkok on Siam Square for your first visit to Bangkok. We are delighted to learn that you had a wonderful stay, and the overall experience met your expectations.Even more to hear that you found our staff friendly and our hotel clean and accessible. We strive to provide excellent service and we are glad that they made a positive impact on your stay. Thank you again for staying with us. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Nick
21. mars 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property in the middle of Siam market with tons to see and do both inside and outside. It's close location to BTS Siam makes it an ideal choice, and you can get to and from the airport quickly from here.
Nick
Bodde her 3 netter i mars 2024
Svar fra Titin den 27. mars 2024
Dear Nick, Thank you for your kind words on your recent stay with us. We are delighted to hear that you enjoyed our property's central location and proximity to the BTS Siam station. It's indeed that our hotel convenient for exploring the city. Thank you again for staying with us. We look forward to welcoming you back soon! Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Philippe
20. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful friendly staff. Great breakfast buffet. Nice room
Philippe
Bodde her 2 netter i mars 2024
Svar fra Titin den 20. mars 2024
Dear Philippe,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the helpful staff, great breakfast buffet, and nice room. Our team strive to provide exceptional service and comfort to all our guests. Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you again very soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
FONG LING
19. mars 2024
FONG LING
Bodde her 2 netter i mars 2024
Svar fra Titin den 10. apr. 2024
Dear FONG LING,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
Yong Fatt Allan
18. mars 2024
Likte: Renhold og personale og service
Yong Fatt Allan
Bodde her 4 netter i mars 2024
Svar fra Titin den 20. mars 2024
Dear Yong Fatt Allan,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
6/10 – Grei
Kristin
18. mars 2024
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel is a little run down. But excellent staff service and a great location
Kristin
Bodde her 6 netter i mars 2024
Svar fra Titin den 18. mars 2024
Dear Kristin, Thank you for for sharing your experience with us and acknowledging our excellent staff service and great location. We appreciate your feedback regarding the hotel condition. Rest assured, we are continuously working to maintain and improve our facilities. Thank you once again and we hope that you will consider giving us another opportunity to serve you better in the future. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Heng Keong Larry
Reiste med familie
17. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good overall and near to all shopping mall
Heng Keong Larry
Bodde her 8 netter i mars 2024
Svar fra Titin den 18. mars 2024
Dear Heng Keong Larry, Thank you for sharing your positive review. I am delighted to learn that you had a wonderful stay, and the overall experience met your expectations.We are also delighted to hear that you found our hotel's location convenient for shopping. Thank you again for staying with us. We hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
wanida
Reiste med partner
15. mars 2024
The hotel so convenient area, clean ,
We will be back for sure.
wanida
Bodde her 3 netter i mars 2024
Svar fra Titin den 18. mars 2024
Dear Wanida, Thank you for your positive feedback! I am delighted to learn that the overall experience met your expectations and that you found our hotel convenient and clean. We strive to provide a comfortable and convenient environment for our guests, and we are thrilled that you appreciated that. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
michael og rehovot
10. mars 2024
Likte: Renhold og fasiliteter
location, lounge
michael
Bodde her 5 netter i mars 2024
Svar fra Titin den 11. mars 2024
Dear michael,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our dedicated staff takes pride in providing exceptional service, and it's great to hear that they made your stay memorable.Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
Jae-Young
6. mars 2024
Likte: Renhold og personale og service
Jae-Young
Bodde her 3 netter i februar 2024
Svar fra Titin den 8. mars 2024
Dear Jae-Young,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay with us, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager
4/10 – Dårlig
WAN TING
Forretningsreisende
6. mars 2024
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Dear WAN TING, First of all, thank you very much for your feedback. We sincerely apologize for the issue with the curtains in your room. Regarding the construction noise and the attitude of the front desk staff, we have taken note of your feedback. We will consider your opinions and strive to continuously improve our guest experience. By the way, we greatly appreciate your recommendation regarding the convenience of our shopping facilities. We will indeed consider the suggestions regarding the hotel's age and soundproofing issues. Thank you once again for your valuable input. We look forward to welcoming you again to show our improvement.Sincerely,Titin SuwanthabGuest Experience Manager
10/10 – Utmerket
Kammy
4. mars 2024
Likte: Renhold
Kammy
Bodde her 2 netter i februar 2024
Svar fra Titin den 6. mars 2024
Dear Kammy,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager
2/10 – Forferdelig
HONGYU
Reiste med partner
2. mars 2024
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Dear HONGYU, First of all, thank you very much for your review of our hotel. We are so sorry to hear that unfortunately were not able to meet your expectations and that you did not have a memorable stay. On behalf of the team, please accept our sincerely apologize for the issues you encountered during your stay. We have taken note of your concerns regarding the hotel's renovation and cleanliness facilities, and we will take these feedback into consideration. I have also addressed your review with all related department heads concern to determine what went wrong and how we and learn and grow from this. I can assure you that we will look into all of the issues you raised and will take every action necessary to improve our services. Please know that your feedback is highly valued by us, and we thank you for bringing these issues to our attention. Sincerely, Titin Suwanthab Guest Experience Manager
10/10 – Utmerket
Hong Wee
Reiste med en gruppe
1. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very near to BTS to travel around Bangkok. Sure will stay back the same hotel for the next trip.
Hong Wee
Bodde her 5 netter i februar 2024
Svar fra Titin den 5. mars 2024
Dear Hong Wee, Thank you for taking the time to share your positive review. We are delighted to hear that our convenient location near the BTS made your stay enjoyable. Thank you again for staying with us. We look forward to welcoming you back for your next trip. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
Chutimon
29. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Chutimon
Bodde her 2 netter i februar 2024
Svar fra Titin den 1. mars 2024
Dear Chutimon,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay with us, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager
8/10 – Bra
Rana
Reiste med familie
27. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent for those who wants to be in city center
Rana
Bodde her 2 netter i januar 2024
Svar fra Titin den 28. feb. 2024
Dear Rana,Thank you for sharing your experience with us. I am glad to learn that the overall experience met your expectations particularly with our location was an advantage for your visit.Thank you again for staying with us and we are hoping to welcome you back soon. Sincerely, Titin Suwanthab Guest Experience Manager
6/10 – Grei
fredrik
26. feb. 2024
fredrik
Bodde her 2 netter i februar 2024
Svar fra Titin den 26. mars 2024
Dear fredrik,Thank you for taking the time to share your experience with us during your stay. I noted from your rating there is room to improve and we will. We strive to make all our guests feel as comfortable and welcome as possible. We will continue to improve our service for the comfort of all our guests and certainly look forward to delivering a better stay experience in the future.Sincerely,Titin SuwanthabGuest Experience Manager