Eksteriør

Anmeldelser av Hilton Austin

4 out of 5
Hilton Austin
500 E 4th St, Austin, TX

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 571 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 193 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 110 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 77 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 50 av totalt 1001 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Lars Gunnar

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Nice and clean hotel located close to the Congress Avenue. The beds were a bit to soft for my wife and myself. Other than that, great hotel!
Bodde her 2 netter i januar 2021
Svar fra Elaine, Exec. Assistant den 19. jan. 2021
Lars Gunnar, Good morning and thank you for appreciating the Hilton CleanStay program, a Cleaner Stay from Check-In to Check-Out! Hilton Austin is committed to guest satisfaction. Apologies that the beds were not to your liking. We hope you will come back soon.

4/10 – Dårlig

Khalid

Reiste med familie
Likte ikke: Personale og service
There is loud music in your room from the clubs on the sixth street, prices are too high. They charge 50 dollars for parking. But the downtown view is not bad
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dawn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 3 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Dawn,Thank you for joining us during your time in Austin! We're thrilled our fantastic location was a highlight of your stay, and we appreciate you mentioning it to your fellow travelers. It was a pleasure having you here, and we hope you return soon. Best,Hilton Austin Management Team

10/10 – Utmerket

Yari og Las Vegas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean property and professional staff
Bodde her 3 netter i mai 2024
Svar fra General Manager den 24. mai 2024
Hello Yari,Thank you for choosing Hilton Austin and for taking the time to share your review. We are thrilled that our helpful service and standard of cleanliness met the mark for you during your recent stay. Our team looks forward to welcoming you back again soon for another pleasant visit to Austin. Thank you again,Hilton Austin Management

10/10 – Utmerket

Daniel

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 2 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Hello Daniel,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. The next time you're in the area, please come back to see us at Hilton Austin!Regards,Hilton Austin Management Team

8/10 – Bra

FRANK og Lakewood

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Hello Frank,Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope we'll be your first stop!Thank you again,Hilton Austin Management Team

10/10 – Utmerket

Amer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i april 2024
Svar fra General Manager den 9. mai 2024
Hello Amer,Thank you for taking the time to provide your review of Hilton Austin. We are delighted to have earned a five-star rating and look forward to you staying with us again in the future.Thank you again,Hilton Austin Management Team

10/10 – Utmerket

Kalee

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to everything in downtown and easily accessible dining options. Great fitness facilities and rooftop pool.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 8. mai 2024
Hello Kalee,Thank you for sharing your comments with us! We are delighted to know that you enjoyed our convenient location and excellent fitness facilities. It was a pleasure serving you, and we hope to see you again soon! Regards,Hilton Austin Management Team

8/10 – Bra

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The building AC felt like it might not have been working properly. Other than that it was a wonderful stay.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 8. mai 2024
Dear Joshua,We are sorry to hear about the issue you experienced with the building's AC during your stay. Your comfort is important to us, and we apologize for any inconvenience. We'll address this concern promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing this to our attention, and we're glad to hear that you had a wonderful stay overall. We hope to welcome you back for an even better experience in the future!Thank you again,Hilton Austin Management Team

10/10 – Utmerket

Holli

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. Pool closes at 10pm which was unfortunate. Room was very clean and tidy.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 6. mai 2024
Hello Holli,Thank you for staying with us during your time in Austin. We are delighted our impeccable accommodations were the highlight of your stay! That said, your feedback regarding the availability of the pool will be shared with our team for further consideration, as we are always seeking new ways to improve our facilities and the services we offer. Nevertheless, it was a pleasure having you here, and we hope you return soon. Best,Hilton Austin Management Team

6/10 – Grei

TIFFANY

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
It is a good area, very close to lots of things. But I think they are very understaffed for the amount of people staying there. They did not have enough valet or bell hops. Also they need more elevators. We had to wait 20-30 minuted for an elevator that was not jam packed full of people.
Bodde her 2 netter i april 2024
Svar fra General Manager den 1. mai 2024
Hello Tiffany,Thank you for staying with us during your time in Austin. We are delighted our fantastic location suited your needs well, and we appreciate you mentioning it to your fellow travelers. Your feedback regarding service will be shared internally to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating!Regards,Hilton Austin Management Team

10/10 – Utmerket

Sandra

Likte: Personale og service og overnattingsstedets bygg og tilstand
Everything is good
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Hello Sandra,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you as our guest, and we hope you return soon.Best,Hilton Austin Management Team

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and nice property
Bodde her 2 netter i april 2024
Svar fra General Manager den 29. apr. 2024
Hello Kelly,Thank you for choosing Hilton Austin and for taking a moment to share your five-star experience! We are happy to hear that our downtown location and upscale atmosphere added to the enjoyment of your stay. It was a sincere pleasure to host you and we look forward to welcoming you back again soon.Thank you again,Hilton Austin Management

10/10 – Utmerket

Efraín

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buena calidad en todo servicio excepcional
Bodde her 1 natt i april 2024
Svar fra General Manager den 29. apr. 2024
Hello Efrain,Thank you for your positive review. We're delighted to hear that you experienced exceptional service and quality accommodations during your stay. We look forward to welcoming you back to Hilton Austin soon. Best, RegardsHilton Austin Management Team

6/10 – Grei

Daniel

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
What you have here is your basic hotel for business travelers. No frills. However! We were there during the time when a college conference was taking place with 1200 students. The elevator situation was abysmal. 3 of the 6 elevators were functional, and every ride was PACKED with students, getting off on every floor. Imagine the elevator ride in Elf. Although not fully within their control, I feel like the hotel could have done more to mitigate this amount of guests trying to use the elevators, and at least made them all functional.
Bodde her 1 natt i april 2024
Svar fra General Manager den 29. apr. 2024
Hello Daniel,Thank you for your feedback. We regret to hear about the overcrowding during your stay, and although this is not typical, we are always on hand to help correct anything that is less than perfect. We will use your feedback to continually improve upon our guest experience and would love to welcome you back for the stay you expected and deserve. Thank you again,Hilton Austin Management Team

8/10 – Bra

LUIS A og Spring

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent for conventions and big groups. Expensive compared with similar venues.
Bodde her 4 netter i april 2024
Svar fra General Manager den 24. apr. 2024
Hello Luis,Thank you for choosing Hilton Austin and sharing your feedback. We work hard to ensure our rates are commensurate with the quality we offer and will continue to review our offerings to ensure our guests are always getting our best. It would be an honor to welcome you back again.Regards,Hilton Austin Management Team

6/10 – Grei

Richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When we stayed there was a fraternity of 2000 staying there. The nights were extremely noisy. Additionally, although there are six elevators, we were on the 25th floor and had to wait up to 10 minutes for one several times.
Bodde her 3 netter i april 2024
Svar fra General Manager den 17. apr. 2024
Hello Richard,Thank you for sharing your experience. We understand that the noise and the wait times for the elevators during your stay were frustrating, particularly with a large group at the hotel. Our team continually works to coordinate better during busy times and improve our service efficiency. We appreciate your patience and feedback and hope to welcome you back to provide a more peaceful and convenient stay.Regards,Hilton Austin Management Team

10/10 – Utmerket

Brenda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra General Manager den 17. apr. 2024
Hello Brenda, We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Regards,Hilton Austin Management Team

8/10 – Bra

Li

Forretningsreisende, Reiste med familie
Likte: Renhold og personale og service
n
Bodde her 2 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Hello Li,It was a pleasure having you as our guest recently, and we appreciate you rating your experience! Thank you for sharing, and we hope you return soon.Best,Hilton Austin Management Team

10/10 – Utmerket

Coulter

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great fitness center in the perfect place to stay if you’re doing a convention
Bodde her 4 netter i mars 2024
Svar fra General Manager den 16. apr. 2024
Hello Coulter,Thank you for sharing your five-star review! We're glad you enjoyed our fitness center and found our location ideal for convention attendees. Our team looks forward to welcoming you back for another stellar stay!Regards,Hilton Austin Management Team

10/10 – Utmerket

Leslie

Bodde her 1 natt i april 2024

10/10 – Utmerket

Taylah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra General Manager den 16. apr. 2024
Hello Taylah,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Thank you,Hilton Austin Management Team

8/10 – Bra

Ana Elsa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They charge and extra fee for the parking
Bodde her 1 natt i mars 2024
Svar fra General Manager den 10. apr. 2024
Hello Ana Elsa,We appreciated the opportunity to host you as our guest. While we hope you had an overall comfortable stay, we're sorry you were disappointed with parking. Please know that our parking rates are published online, so you can review these details before making a reservation. We hope you'll stay with us again next time you're in the area. Regards,Hilton Austin Management Team

8/10 – Bra

Kerilee og Duncan

Bodde her 3 netter i april 2024

2/10 – Forferdelig

Juan

Bodde her 3 netter i mars 2024
Svar fra General Manager den 22. apr. 2024
Dear Juan,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Thanks,Hilton Austin Management Team

8/10 – Bra

Tysin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was within walking distance of all the activities
Bodde her 2 netter i mars 2024
Svar fra General Manager den 5. apr. 2024
Hello Tysin, It's wonderful to hear that our location allowed you to easily access all the nearby activities on foot. Your convenience and satisfaction are our top priorities, and we're grateful for your positive feedback. We hope to welcome you back to Hilton Austin for another enjoyable stay soon.Thank you, Hilton Austin Management Team

10/10 – Utmerket

Benjamin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had an upgraded room. Great view.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 5. apr. 2024
Hello Benjamin, We're thrilled to hear that you enjoyed your upgraded room and the stunning view it offered. Your satisfaction is our priority at Hilton Austin, and we're delighted that we could provide you with a memorable experience. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Thanks, Hilton Austin Management Team

8/10 – Bra

Albert

Bodde her 2 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Hello Albert,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Thank you again,Hilton Austin Management Team

10/10 – Utmerket

Antonio

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay and plan on staying again soon! There's so much to do in the area. The whole weekend was very special.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 20. mars 2024
Hello Antonio,It was a pleasure hosting you at Hilton Austin! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Regards,Hilton Austin Management Team

4/10 – Dårlig

Brian

Bodde her 2 netter i mars 2024
Svar fra General Manager den 15. mars 2024
Hello,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Regards,Hilton Austin Management Team

10/10 – Utmerket

Elvia og Houston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra General Manager den 8. mars 2024
Hello Elvia,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Regards,Hilton Austin Management Team

8/10 – Bra

Irma

Bodde her 1 natt i mars 2024
Svar fra General Manager den 24. mars 2024
Hello Irma,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Regards, Hilton Austin Management Team

10/10 – Utmerket

Simon

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 26. feb. 2024
Hello Simon,It was a pleasure to welcome you to Hilton Austin, and we are delighted you enjoyed your stay. Thank you for sharing your lovely five-star review. We look forward to welcoming you back again soon.Regards,Hilton Austin Management Team

8/10 – Bra

Rodolfo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i februar 2024
Svar fra General Manager den 26. feb. 2024
Hello Rodolfo,Thank you for taking the time to share that you found Hilton Austin to be a great location! It would be an honor to welcome you back again in the future!Thank you again,Hilton Austin Management Team

10/10 – Utmerket

sharon

Bodde her 1 natt i februar 2024
Svar fra General Manager den 26. feb. 2024
Hello Sharon,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Regards,Hilton Austin Management Team

4/10 – Dårlig

Chris og Salt Lake City

Bodde her 4 netter i februar 2024
Svar fra General Manager den 20. mars 2024
Hello Chris,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Regards,Hilton Austin Management Team

2/10 – Forferdelig

steven

Bodde her 2 netter i januar 2024

8/10 – Bra

Jill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra General Manager den 20. feb. 2024
Hello Jill,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Regards,Hilton Austin Management Team

4/10 – Dårlig

June

Bodde her 4 netter i september 2023
Svar fra General Manager den 14. feb. 2024
Hello June,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Regards,Hilton Austin Management Team

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and rooms
Bodde her 3 netter i januar 2024
Svar fra General Manager den 29. feb. 2024
Hello Brian,The pleasure was all ours to welcome you to Hilton Austin! We are so happy you enjoyed our location and accommodations, and we trust you had everything you needed to feel at home. Come back anytime!Regards,Hilton Austin Management Team

10/10 – Utmerket

Blanca

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was super friendly and very accommodating. The view was amazing, and we enjoyed the location. Close to many hotspots. The housekeeping and every hotel staff went out of their way to make our stay a pleasant one!
Bodde her 5 netter i desember 2023
Svar fra General Manager den 12. feb. 2024
Hello Blanca,Thank you for sharing your positive experience at Hilton Austin. We're glad you enjoyed our friendly staff, beautiful views, and all the comfort and amenities we provide our valued guests. It was our pleasure to ensure you had a great stay, and we look forward to welcoming you back for another fantastic time.Thank you again,Hilton Austin Management Team

10/10 – Utmerket

Gwendolyn

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Midwinter Conference
I always love staying at this Hilton! They are always friendly and professional. Check in and out is fast.
Bodde her 3 netter i januar 2024
Svar fra General Manager den 4. feb. 2024
Hello Gwendolyn,Thank you so much for the five-star rating. We're so happy to know that you had a great time with us overall and we appreciate you spotlighting our amazing team members. Please consider coming back to join us again soon; we're confident we can deliver another amazing stay.Regards,Hilton Austin Management Team

10/10 – Utmerket

troy

Bodde her 3 netter i januar 2024

10/10 – Utmerket

Elizabeth

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra General Manager den 24. jan. 2024
Hello Elizabeth,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Regards,Hilton Austin Management Team

4/10 – Dårlig

Paul

Bodde her 2 netter i januar 2024
Svar fra General Manager den 18. jan. 2024
Hello Paul,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Regards,Hilton Austin Management Team

10/10 – Utmerket

Lina M

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra General Manager den 14. jan. 2024
Hello Lina,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Thank you again,Hilton Austin Management Team

8/10 – Bra

Madison Alexandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location near 6th street! Rooms were big and clean however you could hear people in the room next to you even if they were talking very low. Parking is too expensive you’re better off using the parking garage one street over. Very nice bar and gym.
Bodde her 3 netter i januar 2024
Svar fra General Manager den 14. jan. 2024
Hello Madison,We're so happy to know that our location and clean accommodations were perfect for your needs. That being said, we apologize for any noise issues during your stay and we'll keep your feedback in mind for the future. Please consider coming back to join us again soon; we know that we can deliver an even better stay. Regards,Hilton Austin Management Team

10/10 – Utmerket

Hunter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra General Manager den 8. jan. 2024
Hello Hunter,Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Thank you again,Hilton Austin Management Team

10/10 – Utmerket

jonathan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service, view and location. Plenty close to 6th street and about a 3 min walk
Bodde her 4 netter i desember 2023
Svar fra General Manager den 8. jan. 2024
Hello Jonathan,Thank you for sharing the excellent experience you had at Hilton Austin with us. We're thrilled to have provided you with great service, and that you enjoyed the views and location of our property. We hope to welcome you back soon for another exceptional stay.Regards,Hilton Austin Management Team

4/10 – Dårlig

MUBASHIR

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra General Manager den 8. jan. 2024
Hello Mubashir,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Regards,Hilton Austin Management Team