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Anmeldelser av VR Auckland City

4 out of 5
VR Auckland City
188 Hobson Street, Auckland

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 854 av totalt 3281 anmeldelser." "
Rangering på 8 − Bra. 1331 av totalt 3281 anmeldelser." "
Rangering på 6 − Grei. 647 av totalt 3281 anmeldelser." "
Rangering på 4 − Dårlig. 286 av totalt 3281 anmeldelser." "
Rangering på 2 − Forferdelig. 163 av totalt 3281 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

7,0/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Tore

Likte: Renhold og romkomfort
Bodde her 2 netter i juni 2023
Svar fra Manager den 5. juli 2023
Dear Tore, Thank you for staying with us. We appreciate your time and valuable rating. We look forward to seeing you soon. Warm regards

8/10 – Bra

Roar og Auckland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bytur
Mye igjen for pengene. Greit hotell, godt utstyrt leilighet med alt man trenger.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell
Hotellet var veldig fint! Rommene var store og renslige. Vi synes vi fikk mye for pengene!

10/10 – Utmerket

Thomas og Ingunn og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig opphold
Vi er en familie på fem som hadde et fint opphold i Auckland på City Oaks. Vi synes det var flotte rom i leiligheten,hyggelig betjening og service. Frokosten var grei. Vi likte tilbudet med treningsrom. Tjenesten med kjøring til hotelet fra flyplassen var litt oppskrytt, for det fungerte som en hvilken som helst drosje, vi trodde det var en tjeneste de tilbydde. Vi kunne bodd der igjen

10/10 – Utmerket

Tord-André

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Auckland city Oaks was perfect for our one night stay in Auckland. The room had good facilities (a small kitchen with a stove top, pots and pans etc...), and it's close to the city center.

8/10 – Bra

Jan palat og India

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet
Veldig fin.
Svar fra Jenny den 23. des. 2013
thank you for your review.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet. Komfotable senger.
Veldig fin. Naer til city center.
Svar fra Jenny den 20. des. 2013
Dear Valued guest Thank you for your time to share your experience.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Midt i "plummen"
Hotellet ligger sentralt i Auckland like ved tårnet. Lett tilgang til buss. Hotellet var rent og pent og likeså var rommene. Rommene hadde et lite kjøkken der det var anledning til å "forfriske" seg litt. Vi var veldig fornøyde. Det var en nydelig spasertur til museet og parken omkring. Det er heller ikke ofte en kan gå fra kyst til kyst i en by. Vi har ingen ting å klage på- ikke en gang været!

8/10 – Bra

Warren

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location easy access to motorway and transport
Bodde her 1 natt i mai 2024
Svar fra Manager den 25. mai 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Utmerket

THI

Likte: Renhold og overnattingsstedets bygg og tilstand
All good
Bodde her 5 netter i mai 2024
Svar fra Manager den 25. mai 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Frances

Likte: Renhold og overnattingsstedets bygg og tilstand
Quiet, clean. Walkable. Affordable for a nite. Arrived after 8pm room was cold.
Bodde her 1 natt i mai 2024
Svar fra Manager den 24. mai 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Krishti

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location
Bodde her 3 netter i mai 2024
Svar fra Manager den 24. mai 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Grei

Taryn

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
My stay at this hotel was great except for the cleanliness. The sink was covered in brown sticky liquid, the tables were dusty, the toilet had rubbish on the floor and in the shower from the last person.
Bodde her 3 netter i mai 2024
Svar fra Manager den 20. mai 2024
Dear Valued Guest,We wish to thank you for your valuable feedback.Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

2/10 – Forferdelig

Claudia

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was totally disgusting. It was so dirty, the walls were sticky, the floor was sticky, the shower glass was milky with grime...all round, awful. It was a huge safety concern as there were shower caps covering all the fire alarms. I was recovering from an operation and under doctors' advice was told I should not stay there. I only stayed for one night of my booking and had to find other accommodation. They would not refund me and because of that I did not actually cancel my booking because I did not want them having the benefit of renting to someone else.
Bodde her 10 netter i april 2024
Svar fra Manager den 17. mai 2024
Dear Ms Claudia ,I thank you for your feedback and am truly sorry to hear about the inconvenience caused . Please allow me to express my sincerest apologies for the challenge you have experienced as this does not reflect at all our normal standards of service.I will obviously review this issue with the team in order to avoid any future occurrence.Warm regards ,

10/10 – Utmerket

Michael

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Manager den 29. apr. 2024
Dear Mr. Michael,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Dårlig

Tori

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The lady’s at the front desk were lovely,and very helpful.when we got up to our room there was paint missing on the walls,the toilet buttons only one worked to flush,missing cooking utensils,plates had chips out of them,there was no tea towels or dish washing soap to wash our dishes also the sink facet was super loose so wasn’t ideal to do any cleaning in the sink,there is stains on the carpets and yellow marks on the mattress that we slept on over all I probably wouldn’t bring my family back to stay,I highly recommend the vr on queen street though
Bodde her 1 natt i april 2024
Svar fra Manager den 21. apr. 2024
Dear Ms. Tori,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach toward customer delight, we take pride in that. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Anuragni

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for a night with children, we were satisfied except couple of small issues which were resolved promptly.
Bodde her 1 natt i april 2024
Svar fra Manager den 19. apr. 2024
Dear Mr./Ms. Anurangi,We wish to thank you for your valuable feedback. We are delighted to know that you were satisfied with your stay with us.Please accept our sincere apology for any inconvenience you have encountered. I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Utmerket

Vida

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to the bus and shops.
Bodde her 3 netter i april 2024
Svar fra Manager den 18. apr. 2024
Dear Ms. Donaire,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Cherise

Likte: Renhold og overnattingsstedets bygg og tilstand
Will stay again when visiting Auckland again
Bodde her 2 netter i april 2024
Svar fra Manager den 14. apr. 2024
Dear Ms. Cherise,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed your stay with us.I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Grei

Jennifer

Reiste med familie
Likte ikke: Renhold
I liked the location as it was close to a central bus stop. I did not like the bathroom which was unclean and had a strong smell of old urine.
Bodde her 3 netter i april 2024
Svar fra Manager den 13. apr. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Mana

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good help at service desk
Bodde her 1 natt i mars 2024
Svar fra Manager den 15. apr. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Grei

Ho

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The positive side of this hotel are the location and budget friendly. However, the security is not good, drunk people will yelling on the 1st floor and beware if you are travel alone as me. Staff is polite but they wont really pay attention to their guest. As there is no notice card given to show “do not disturb”, I inform the front desk personally that I dont need any staff to clean up my room during my stay. However, once I get back to my room, staff has still come inside to have the room service.
Bodde her 3 netter i mars 2024
Svar fra Manager den 4. apr. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We look forward to your next stay.

8/10 – Bra

Ryan

Bodde her 1 natt i mars 2024
Svar fra Manager den 23. apr. 2024
Dear Mr. Ryan,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Jody

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra Manager den 2. apr. 2024
Dear Ms. Jody,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Grei

Marlee

Bodde her 2 netter i mars 2024
Svar fra Manager den 19. apr. 2024
Dear Ms. Marlee,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Surender

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Manager den 2. apr. 2024
Dear Mr. Surender,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Dårlig

Joanne

Reiste med en gruppe
Likte ikke: Renhold og fasiliteter
Unfortunately when I checked in the toilet was dirty, the kitchen bin had not been emptied from the previous stay and smelt and we were only provided one towel for 3 guests.
Bodde her 1 natt i mars 2024
Svar fra Manager den 4. apr. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Jerram

Location
Bodde her 3 netter i mars 2024
Svar fra Manager den 27. mars 2024
Dear Mr./Ms. Jerram,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of our property. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Dårlig

Kaitlyn

Bodde her 1 natt i mars 2024
Svar fra Manager den 14. apr. 2024
Dear Ms. Kaitlyn,We wish to thank you for your valuable feedback.I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Utmerket

Kaniappa

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excellent accomodation
Bodde her 2 netter i mars 2024
Svar fra Manager den 27. mars 2024
Dear Mr./Ms. Kaniappa, We wish to thank you for your valuable feedback. we are delighted to know that you have loved your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

8/10 – Bra

VARGHESE

Bodde her 1 natt i mars 2024
Svar fra Manager den 10. apr. 2024
Dear Mr. Varghese,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Grei

Taylor

Reiste med familie
Likte ikke: Renhold
I was pretty disappointed in staying here for how much we spent. The first room we were in there was no cover on the aircon vent, the kitchen sink faucet was not secured, the fridge was missing a foot and therefore wobbly and most importantly the aircon wasn't working. We changed rooms and in that room the soap dispenser was mostly pulled off the wall, all the bottles were empty with full bottles sitting on the shelf (as if that staff couldn't figure out how to change them), there was no cover on the key pad, and there were toenail clippings on the carpet suggesting it hadn't been vacuumed. We accepted these faults but still not overly impressive.
Bodde her 2 netter i mars 2024
Svar fra Manager den 17. mars 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concerns and problems with the furniture that you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

2/10 – Forferdelig

Emma

Reiste med en gruppe
We paid for an extra bed and that was put up, when we queried it we were told it we hadn’t paid for it but in the morning we were told we did and that we would receive a refund but didn’t. There were only 2 towels, no milk, and cigarette butts all on the balcony.
Bodde her 1 natt i mars 2024
Svar fra Manager den 27. mars 2024
hank you for choosing to stay with us and we sincerely appreciate your feedback. We want to extend our sincerest apologies for the inconvenience that you had encountered within your stay with us, rest assure that we will brief and talk to all of our staff in regards with this kind of matter. Hoping to host you again during your next visit to Auckland and provide you with an exceedingly personalized experience.

10/10 – Utmerket

Paul og AUCKLAND

Bodde her 1 natt i mars 2024
Svar fra Manager den 5. apr. 2024
Dear Mr. Paul,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Lance

Reiste med partner
Likte: Renhold
Average room and amenities
Bodde her 1 natt i mars 2024
Svar fra Manager den 12. mars 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

8/10 – Bra

Wing Yee

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
At night , no staff at the check in counter , course of the filght arrival at 2235 , we show up hotel around 11pm ,but we can’t see and contact any staff, after 15-20 mins ,should be a indian staff show up and ask me is it check in.
Bodde her 1 natt i februar 2024
Svar fra Manager den 15. mars 2024
Dear Mr. Wing,We wish to thank you for your valuable feedback. Please accept our sincere apology for waiting 20 mins to check-in. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Hayley

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not bad for an overnight stay. The glasses and plates etc were dirty when we got there, but we couldnt use the dishwasher as it was jammed shut and couldnt open. Parking system was great once we got manually let in as our swipes never worked. The location was great.
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 10. mars 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

4/10 – Dårlig

Stacey

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The apartment was in poor condition and not cleaned very well. Badly patched holes on the walls, missing extraction grate above the shower with duct tape where it was once stuck. Beds haven’t been vacuumed under in awhile, curtains coming off the tracks. General rundown condition. For the price of the apartment this was very disappointing.
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 10. mars 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay And we are trying to do better to stay connected with us.

6/10 – Grei

SINTES

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 2 netter i mars 2024
Svar fra FRONT DESK den 10. mars 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay

8/10 – Bra

Honoura

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Nice place to go casino and diner
Bodde her 7 netter i mars 2024
Svar fra FRONT DESK den 10. mars 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

10/10 – Utmerket

Hidetaka

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
設備が充実していました。
Bodde her 4 netter i mars 2024
Svar fra Manager den 7. mars 2024
Dear Mr./Ms. Hidetaka, We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

10/10 – Utmerket

Nihat

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
good quality
Bodde her 3 netter i mars 2024
Svar fra Manager den 7. mars 2024
Dear Mr./Ms. Nihat,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine.We now look forward to your next stay.

2/10 – Forferdelig

Sasha

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We couldn’t use our bathroom sink all weekend as it was broken. Even when we went to reception to see if someone could take a look no one did during our stay. Our bed sheets were dirty, and there were cans of beer all under the bed from the guests prior. When I went to check out I mentioned this to the staff and said it just wasn’t good enough considering we paid money to stay, I was assured someone would contact me to discuss this and still not a single phone call. Dirty rooms and poor communication.
Bodde her 2 netter i mars 2024
Svar fra Manager den 5. mars 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Valeriano

Bodde her 2 netter i februar 2024
Svar fra Manager den 22. mars 2024
Dear Mr. Valeriano,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Utmerket

Shingo

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
スタッフがとても親切です！
Bodde her 3 netter i februar 2024
Svar fra Manager den 4. mars 2024
Dear Mr. Shingo,We wish to thank you for your valuable feedback. It is nice to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

6/10 – Grei

Danielle

Reiste med en gruppe
Likte ikke: Fasiliteter
Room was decent, although sheets had stains on them (blood an something else??). No parking was available had to park down a hill an walk up with our bags. Front desk night staff was not helpful when querried about parking he just said call the car park number an that was it no other help offered.
Svar fra NIK den 26. feb. 2024
"Dear Valued Guest,We wish to thank you for your valuable feedback.Please accept our sincere apology for all the inconvenience you have encountered during your stay. "

6/10 – Grei

Paul

Found it a bit stuffy. Air con was zero. Fans didn’t help..3 people and 2 towels..that was disappointing
Bodde her 2 netter i februar 2024
Svar fra Manager den 25. feb. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

8/10 – Bra

Tiyaporn

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Good thing is it is close to sky tower. On the other hand, floor is a bit sticky, broken fan and the smell from cooking.
Bodde her 1 natt i februar 2024
Svar fra Manager den 25. feb. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

10/10 – Utmerket

Reiner Georg

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
clean, nice and new, excellent value
Bodde her 2 netter i februar 2024
Svar fra Manager den 25. feb. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

4/10 – Dårlig

Charlene

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Manager den 25. feb. 2024
Dear Valued Guest,We wish to thank you for your valuable feedback. We would appreciate if you could share your experience to give us a better idea of improving our service and facilities.I hope your trip back home was fine.We now look forward to your next stay.