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Anmeldelser av Sonesta ES Suites Atlanta - Perimeter Center North

3 out of 5
Sonesta ES Suites Atlanta - Perimeter Center North
760 Mt Vernon Highway Northeast, Atlanta, GA

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 404 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 255 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 138 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 82 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 122 av totalt 1001 anmeldelser." "

7,6/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Shawntajai

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was perfect
Bodde her 4 netter i mai 2024
Svar fra NJS den 25. mai 2024
Thank you! So many of our guests really love our complimentary hot and cold buffet! Please visit us again soon

10/10 – Utmerket

Jennyfirst

Bodde her 4 netter i april 2024
Svar fra NJS den 22. mai 2024
Thank you so much for your wonderful review!

4/10 – Dårlig

Lancia

Likte ikke: Overnattingsstedets bygg og tilstand
Small rooms
Bodde her 3 netter i februar 2024
Svar fra NJS den 25. mai 2024
Our rooms are complete 1-bedroom and 2-bedroom suites, each bedroom with it's own bathroom, a living room, and a kitchen.

10/10 – Utmerket

Diego

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Its good
Bodde her 2 netter i april 2024
Svar fra NJS den 20. mai 2024
So glad you enjoyed your stay with us!Hope to see you again soon

10/10 – Utmerket

Chanell

Bodde her 3 netter i mai 2024
Svar fra NJS den 20. mai 2024
We really appreciate your nice rating!Please visit us again

6/10 – Grei

Steven

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The hotel is decent. However, there was a bad stronger odor in the room. Maybe it was from the air vents or carpet. There were stains on my Carpet. I had to go out and buy bleach spray and disinfect spray just for my comfort. I would recommend pulling up all the carpet and replacing and clean the HVAC unit to clear the air waves when AC is on. I would recommend this place, but I would not stay here again unless there is a better room with clean carpet and room that smells fresh.
Bodde her 1 natt i mai 2024
Svar fra NJS den 8. mai 2024
Our deepest apologies for the issues you experienced during your stay. Comments like yours will help us improve and be able to welcome you back - and we do hope you will be back. Safe travels.

10/10 – Utmerket

Chelynn

Likte: Personale og service og overnattingsstedets bygg og tilstand
Okay property needs more cleaning
Bodde her 1 natt i mai 2024
Svar fra NJS den 2. mai 2024
Thank you for your review! Your comment will be passed on to our housekeeping and maintenance departments. Please visit us again

6/10 – Grei

Cheyenne

Reiste med familie og små barn, Reiste med familie
N/a
Bodde her 3 netter i januar 2024
Svar fra NJS den 1. mai 2024
Thank you for your review...please visit again soon!

2/10 – Forferdelig

José

Bodde her 5 netter i januar 2024
Svar fra NJS den 20. mai 2024
We do wish we knew how we could have improved your stay! Please give us another chance the next time you are in the Atlanta area

10/10 – Utmerket

Samuel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Last minute booking; Expedia honored my rewards and the room was just what we needed !
Bodde her 2 netter i april 2024
Svar fra Barbara Clark Assistant General Manager den 30. apr. 2024
Thank you for your feedback

8/10 – Bra

Tina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay
Bodde her 1 natt i april 2024
Svar fra NJS den 26. apr. 2024
We are so glad you enjoyed your stay!Please visit us again soon

6/10 – Grei

Marisol

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Barbara Clark Assistant General Manager den 23. apr. 2024
Thank you for your feedback

2/10 – Forferdelig

donna

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the area it’s in but I didn’t like the fact that someone was playing music over my head all night Friday and Saturday and running around we didn’t have bath towels until after 8pm Saturday night I never been through this before
Bodde her 2 netter i april 2024
Svar fra Barbara Clark Assistant General Manager den 22. apr. 2024
We're sorry you were unhappy, we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 – Forferdelig

Danelle

Bodde her 1 natt i april 2024
Svar fra NJS den 13. mai 2024
Thank you, and we will certainly do better next time.

8/10 – Bra

Brianna

Likte: Overnattingsstedets bygg og tilstand
My room never got cleaned after asking several times . If I needed anything I had to walk all the way to the front to get it.
Bodde her 3 netter i april 2024
Svar fra Barbara Clark Assistant General Manager den 15. apr. 2024
We apologize for your experience and appreciate your feed back, thank you.

8/10 – Bra

Brandon

Bodde her 2 netter i april 2024
Svar fra Barbara Clark Assistant General Manager den 30. apr. 2024
Thank you for feedback.

4/10 – Dårlig

brittney

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I paid for a 3 night stay at Sonesta which I paid for through Expedia, due to life happening I had a family emergency and had to cut the stay a day short. I asked how I could I be compensated for my last night because I’m not staying, they (Sonesta) told me to contact Expedia and they have to contact them. When they tried to contact them Sonesta denied Expedia the refund stating that they would be penalized by corporate. Individuals who I spoke with were Dilan and Barbra which is the property manager.
Bodde her 3 netter i april 2024
Svar fra NJS den 10. apr. 2024
I am very sorry for the issues you encountered, and will certainly follow up with our corporate office on the policy.Thank you

10/10 – Utmerket

Bianca

Likte: Fasiliteter
Good
Bodde her 4 netter i april 2024
Svar fra NJS den 9. apr. 2024
Thank you so much!

8/10 – Bra

Aisha

Bodde her 4 netter i april 2024
Svar fra NJS den 26. apr. 2024
Thank you for your kind review. Hope to see you again soon

10/10 – Utmerket

Alexandria

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice, quiet area and friendly staff. The breakfast was also an added bonus.
Bodde her 1 natt i april 2024
Svar fra NJS den 5. apr. 2024
We are so glad you enjoyed your stay! Please visit us again soon

8/10 – Bra

Alexandria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Barbara Clark Assistant General Manager den 1. apr. 2024
Thank you for your feedback

2/10 – Forferdelig

Colette

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Disgusting- had to leave. Blood stains on the pillow case should say enough.
Bodde her 2 netter i mars 2024
Svar fra NJS den 28. mars 2024
Please accept our sincerest apologies.I am concerned about the problems you experienced at our hotel during your recent visit and thank you for taking the time to bring this matter to our attention. I will pass them on to the highest level.Thank you.

2/10 – Forferdelig

Chandra

Forretningsreisende
It is not up to the standard that other properties are. Stains on the linens. There were holes in the floor under the carpet and outside trash on the walkways and on the stairs. Cracked walls in the bathroom. Rooms smelled of cigarette smoke.
Bodde her 3 netter i mars 2024
Svar fra NJS den 28. mars 2024
I am so sorry we did not meet your expectations. We take feedback such as your seriously, and will correct the issues you brought to our attention.

8/10 – Bra

Jamerri

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although a little outdated, this property was perfect for our vacation. Breakfast hours were a little short however breakfast itself was a great addition!
Bodde her 5 netter i mars 2024
Svar fra NJS den 28. mars 2024
We are so glad you found our hotel "perfect" for your needs. Hope to see you again soon!

4/10 – Dårlig

Jason

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra NJS den 28. mars 2024
We wish we could have provided a better experience for you. Hopefully you will give us another chance the next time you are in the area.

6/10 – Grei

Ndubuisi

Likte ikke: Renhold
Bodde her 1 natt i mars 2024
Svar fra NJS den 28. mars 2024
We appreciate your business!

2/10 – Forferdelig

young

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sofa bed was awful! dirty as hell, couldn't sleep at all. Hous was not cleaned and paid parking even no parking lots around. i parked at the curbe and being charged for parking. Not recommend to stay here. You will be regretted
Bodde her 2 netter i mars 2024
Svar fra NJS den 17. mars 2024
Our deepest apologies for the issues you encountered during your stay. I will certainly bring them to the attention of my General Manager. Thank you.

2/10 – Forferdelig

Katie

Bodde her 4 netter i mars 2024
Svar fra NJS den 5. apr. 2024
We wish we knew how we could have made your stay better. Please give us another chance the next time you are in the area. Safe travels!

10/10 – Utmerket

swan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra NJS den 8. mars 2024
Thank you very much!

10/10 – Utmerket

Verifisert reisende

I loved it ! I’ll definitely go back tbh Barbara( I hope thats her name lol) was nice at the front desk when checking out and the guy who checked me in was awesome as well
Bodde her 1 natt i februar 2024
Svar fra NJS den 26. feb. 2024
We really appreciate your kind words regarding our hotel and our awesome, friendly staff! Please visit us again soon!

6/10 – Grei

Sherri

Reiste med familie, Reiste med en gruppe
Likte: Renhold og romkomfort
It was just ok
Me, my daughter, my friend and my daughters friend stay at this hotel over rhe weekend. It was a nice suite just what i was looking for to accommodate us but in one of the bathrooms the shower nozzle was broken it kept coming off. I informed the front desk clerk the next morning whom then told me maintenance didn't come in until 9 am and i was on my way out so i told her that i wouldn't mind if they come in to do it while i was gone. We return that night around 10 pm and went to take a shower and the nozzle fell off again so that let me know they never came to fix it. Tried reaching out to the front desk by using the phone inside the room no answer then i used my cellphone and still no answer. I also didn't like the fact that you had to bring the dirt towel & rags to the front desk in order to get clean ones. Plus you were instructed to remove your trash to the designated trash bin nearest to your room outside. Also the charge for parking is crazy to me because its not like they had security guards or police watching the parking lot so why charge people to pay for parking per day. It was a van and a uhaul truck out there that hadn't moved at all during my stay at this hotel.
Bodde her 3 netter i februar 2024
Svar fra NJS den 3. mars 2024
Thank you for informing us about your concerns, and we are truly sorry. Please know that I will pass on your comments to the highest level. Thank you again.

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra NJS den 25. feb. 2024
Thank you so much!

4/10 – Dårlig

Hiram

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra NJS den 22. feb. 2024
Thank you for your review!Please visit us again soon

4/10 – Dårlig

Christy

Likte ikke: Overnattingsstedets bygg og tilstand
Everything was great except for maintenance I called the office once I went into the office the next day told them that the whole left side of kitchen including the microwave and outlets front burner are not working maintenance has not shown up
Bodde her 2 netter i februar 2024
Svar fra NJS den 22. feb. 2024
We are so sorry for the electrical issues, and hope we were able to resolve the issue. Please let us know if there are any other concerns you may have. Thank you.

10/10 – Utmerket

Tajuana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very laid back affordable and comfortable
Bodde her 3 netter i februar 2024
Svar fra NJS den 20. feb. 2024
Thank you for your review! Affordable and comfortable is our goal. Please visit us again soon

4/10 – Dårlig

Lashunda L og cleveland

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I liked they had breakfast. It was fresh and hot a long with muffins and coffee and juice. There were bugs in the bathroom that may have come in from the vent in the bathroom. There were huge spider webs outside the door. As a person afraid of spiders I was afraid to go into the door. The parking was good. I did have to pay $5 a day which I feel should've been free parking for guests since the vehicle was worked in the hotel lot.
Bodde her 3 netter i februar 2024
Svar fra NJS den 19. feb. 2024
We appreciate your comments and concerns, and will be sure to notify our housekeeping and maintenance departments. We do hope you will visit again in the future!

10/10 – Utmerket

MaShelleous

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is home away from home. The experience of being home with a full kitchen, king suite and sofa bed.
Bodde her 2 netter i februar 2024
Svar fra NJS den 19. feb. 2024
Thanks so much for the great review!Please visit us again soon.

10/10 – Utmerket

Dina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very quiet. Its clean, no bugs, its only a few minutes from Target and many restaurants. The staff is friendly and welcoming.
Bodde her 1 natt i februar 2024
Svar fra NJS den 19. feb. 2024
We really appreciate your wonderful review, and hope to see you again soon. Thank you!

10/10 – Utmerket

Susan og Roswell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra NJS den 17. feb. 2024
We really appreciate the great rating!Please visit us again soon.

2/10 – Forferdelig

Necey

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very nasty down didnt fix nothing we complained about smoke detector beeped the whole visit dirty linen was left from last visiter food left in fridge couldn’t get clean linen only nice person was the houseman we will never go back there again and they charge $5 a night for parking and $200 deposit I’ve never in my 54 years ever heard of that I travel a lot and get rooms all the time
Bodde her 4 netter i februar 2024
Svar fra NJS den 15. feb. 2024
Your comments have been passed on the the highest level. We are truly sorry for any issues that you may have experienced.

8/10 – Bra

Joseph

Likte: Personale og service og overnattingsstedets bygg og tilstand
Good job but have USB outlet in rooms. Also, get new keyboard for computer in lobby.
Bodde her 2 netter i februar 2024
Svar fra NJS den 15. feb. 2024
Thank you for your comments, and we appreciate your business! I will pass on your suggestions to our GM.

6/10 – Grei

Linda og Mount Juliet

Reiste med familie
Likte: Personale og service
The place was a bit run down and dingy. Our license plate was stolen while we were parked in their lot. This is probably not the fault of the motel, but as we were leaving a day later we noticed another car with a missing license plate and a sign in the back window stating: stolen plates.
Bodde her 3 netter i januar 2024
Svar fra NJS den 11. feb. 2024
We are so sorry for the issues you encountered, which do not represent our neighborhood or Sonesta at all. We do hope you visit again in the future. Safe travels!

4/10 – Dårlig

Emmjolee

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was not that nice and room was old and dingy. It was not what it looked like on the pictures. I would not recommend.
Bodde her 2 netter i februar 2024
Svar fra NJS den 8. feb. 2024
Thank you for your comments, and they will be passed on to upper management. We appreciate your concerns.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
2.5 stay
Towels, pillow cases were dirty.
Bodde her 2 netter i februar 2024
Svar fra NJS den 8. feb. 2024
Housekeeping will immediately be informed of these issues. Our sincere apologies.

8/10 – Bra

Junita

Likte: Renhold, personale og service og romkomfort
Over all good stay
My stay was good . The staff was excellent . My only complaint is that my kitchen was not fully stocked . I was missing utensils , & bowls . I feel like they should put more items in the kitchen to make it easier for the guests. Overall my stay was comfortable, my room was clean for the most part except someone’s child scribbled on the walls and that was not cleaned . The bed could’ve had a warmer blanket. It over all was a good stay. The complimentary breakfast was very good .
Bodde her 3 netter i februar 2024
Svar fra NJS den 8. feb. 2024
We appreciate your comments, and are glad you enjoyed your stay! We will definitely inform housekeeping of the missing items. Please visit us again soon!

2/10 – Forferdelig

Nileshkumar

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When I arrived at the property late night, I was told that rooms are not available although I had paid for my stay through Orbitz. Themy made me stay at another property for one night, then check me out next day and shuttle back to their property where I had to wait until 4:00 pm to get my room.
Bodde her 5 netter i januar 2024
Svar fra NJS den 3. feb. 2024
We are sorry for the issue you encountered. Due to unforeseen circumstances, we became overbooked that night in question, and one of our sister properties helped us in accommodating a few of our guests. This was an unfortunate occurrence, and we apologize for this unfortunate situation. We appreciate your feedbeek.

10/10 – Utmerket

Cuong

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice place for couple or family
Very nice and roomy place w/2 master BR and 2 separate baths. Lots of desk space to work and full kitchen amenities. Good TV and internet speeds. Would come back.
Bodde her 3 netter i januar 2024
Svar fra NJS den 3. feb. 2024
Thank you so much for the great review!Many of our guests are always so happy with the spaciousness of our suites. Please visit us again soon!

4/10 – Dårlig

Omolara

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold og fasiliteter
My son and I fell sick. The air quality was bad in the room. There were signs of mold in the room.
Bodde her 2 netter i januar 2024
Svar fra NJS den 29. jan. 2024
We will definitely have our maintenance team check the room. We have very stringent measures in regards to changing and checking all of our air filters. We do apologize.

10/10 – Utmerket

Antonio

Bodde her 7 netter i januar 2024
Svar fra NJS den 31. jan. 2024
We really appreciate the great rating!Please visit us again soon

10/10 – Utmerket

Twan

Likte: Renhold
Good
Bodde her 2 netter i januar 2024
Svar fra NJS den 31. jan. 2024
Thank you so much for rating our hotel 5 stars!Hope to see you again soon.