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Anmeldelser av Holiday Inn Express & Suites Atlanta N-Perimeter Mall Area

2.5 out of 5
Holiday Inn Express & Suites Atlanta N-Perimeter Mall Area
765 Hammond Dr Ne, Atlanta, GA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 542 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 229 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 109 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 62 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 59 av totalt 1001 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Keith

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great place to stay!
Bodde her 2 netter i mai 2024

6/10 – Grei

Tiffany

Reiste med familie
Likte: Personale og service og fasiliteter
Unfortunately there were quite a few issues at the hotel. The card reader has been down for two weeks so they had to let us in and out of our room. Only one elevator was working. Also the air conditioner was dumping water onto the carpet in our room. Woke up to a lake.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Lauren

Likte ikke: Overnattingsstedets bygg og tilstand
The card machine was down so the night manager was having to let everyone into their rooms individually. Once I got to my floor it was hot and muggy. I walked into my room and it was the same. It quickly cooled down after I turned the air on. As I laid in bed though I started getting a strong whiff of weed. Seemed to be coming from behind the bed frame maybe through cables in the wall or the AC unit? Unsure but it’s very off putting and disheartening.
Bodde her 1 natt i mai 2024

6/10 – Grei

Ronald

Likte: Fasiliteter
Under staffed, only one working elevator, floors dirty, no towels in room upon arrival
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Darius

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was horrible. Staff key card reader wasnt working so we had to be let in our room everytime we came and went. They gave some one else the room I paid for and upgraded me to a suite that I didnt want and never notified me prior to check in and charged me for the room before I got in town for check in. The room wasnt clean. Had half eaten bread behind the sofa, big brown stain in the middle of the sheets of the pull out bed. Only one set of towels, trash was still in the trash can from the previous check in. They had NO housekeepers to clean because they all quit the day before. We told the staff our concerns and they just act like they were so lost and didn’t care. This place need to be shut down
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Paris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel and very very clean
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Heather og Birmingham

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The key machine was not working upon check in. Nor was it the next morning so we checked out. Expedia has been trying to get in touch with hotel management to give us a refund for 3 days no with no result. I do not recommend this hotel at all.
Bodde her 5 netter i mai 2024

2/10 – Forferdelig

Kerry

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Robert M.

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Staff And Excellent t
Bodde her 3 netter i mai 2024

2/10 – Forferdelig

Caprice

Bodde her 7 netter i mai 2024

8/10 – Bra

Chelsea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We did not have a room key for out entire stay. The key card maker was broken and we had to be let into our room by an employee each time we returned.
Bodde her 3 netter i mai 2024

8/10 – Bra

Vivian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Destiny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was bigger than expected and staff was super friendly
Bodde her 2 netter i mai 2024

6/10 – Grei

Toyin

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
A spacious room with enough space for two persons to have their spaces. Likewise very clean and beautifully decorated. There are charging points for all types of mobile devices. Which i found really nice. The breakfast is bland and boring. I have very few healthy choices
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Monica

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Do not book here! I booked due to high reviews and as soon as I walked in to check in I knew it was not going to be good. I was running on no sleep and couldn't keep looking for other hotels so I stayed. They did not give me the room I booked for and they said they were no other rooms available even though I arrived only 40 minutes after check in. There were other guest in the lobby as well complaining about there rooms and being over charged etc. The pool was not even open and that is literally why I booked here. They also did not have enough pillows. The breakfast was said to start at 6:30am but did not open till 7am! Terrible overall. Would never stay here again!
Bodde her 1 natt i mai 2024

8/10 – Bra

Andrea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and comfortable. The breakfast was good as well.
Bodde her 2 netter i mai 2024

6/10 – Grei

atulkumar og fort myers

Reiste med partner
Likte: Renhold
When we Checked in, their key machine was not working, so each time staff has to come to open door to room, freez was not working, so no Bottle water or any Drinks available.we have to go outside to buy water and Drink.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Erica

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is in major need of an update. The hotel is very dirty, the pool was closed and empty full of mold. Our room had paint falling off the walls,walls and ceiling, bathtub had rust all around the edges and drain. Our room had no tv remote and we asked for one we wete told. Oh that room doesnt have one. Breakfast was very mediocre alot of food items were empty and not restocked. I would not consider staying here again.
Bodde her 3 netter i mai 2024

8/10 – Bra

SALOMI

Bodde her 1 natt i april 2024

6/10 – Grei

Favio

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Deah

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the hotel and the front desk guy was great the breakfast by far one of the best for choices
Bodde her 1 natt i mai 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

8/10 – Bra

Latarvia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had a wonderful stay! The property is aged but very well kept. Breakfast was cool and the staff is super friendly and helpful! It was a great choice for my purposes.
Bodde her 5 netter i mai 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

10/10 – Utmerket

Oluwafemi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good customer service
Bodde her 1 natt i mai 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

2/10 – Forferdelig

Jennifer

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter
Didn’t stay booked by accident
Bodde her 1 natt i mai 2024

8/10 – Bra

John

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

6/10 – Grei

Ishaq

Bodde her 4 netter i april 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

10/10 – Utmerket

Kimberly

Bodde her 3 netter i mai 2024

10/10 – Utmerket

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

10/10 – Utmerket

Shamona

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Price was good for accommodations
Bodde her 2 netter i april 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

8/10 – Bra

Andrew

Likte: Personale og service
Bodde her 2 netter i mai 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

10/10 – Utmerket

Frandolyn og Millbrook

Likte: Renhold og fasiliteter
Everything was great!!
Bodde her 1 natt i april 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

4/10 – Dårlig

Shirley

Bodde her 2 netter i april 2024
Svar fra Management den 15. mai 2024
We're sorry to hear about your recent experience. Your feedback is valuable, and we're addressing the issues you mentioned with our team to ensure improvements. We apologize for any inconvenience caused and hope for the opportunity to better serve you in the future.

6/10 – Grei

Krystin

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Checking in took long, due to key cards not working and front desk being unable to make keys. The system came back up an hour later. Room looked outdated and didn’t feel clean. Breakfast was good and all staff were helpful.
Bodde her 1 natt i mars 2024
Svar fra Management den 15. mai 2024
We're sorry to hear about your recent experience. Your feedback is valuable, and we're addressing the issues you mentioned with our team to ensure improvements. We apologize for any inconvenience caused and hope for the opportunity to better serve you in the future.

10/10 – Utmerket

Sophia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious clean room. Staff was helpful and friendly.
Bodde her 5 netter i april 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

4/10 – Dårlig

Miss

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
My stay at this hotel, was okay besides the roaches i disposed of, (crawling in my room) and the tub clogging up while showering. Also the pool was "out of order" so i couldnt enjoy any water over than the tub. My room was well cleaned just needs to be renovated, and needs better installation so i won't have to hear the people next to me conversation(s). Room was okay for the most part, not by many food/shopping options but for some quiet ducked off peace then this hotel.
Bodde her 1 natt i april 2024

8/10 – Bra

Alex

Bodde her 3 netter i april 2024

8/10 – Bra

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Didn't like that the property's entrance was kind of hidden
Bodde her 3 netter i april 2024
Svar fra Managment den 29. apr. 2024
Thank you for your review hope to see you again son.

8/10 – Bra

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
Thank you for choosing to stay with us. We hope to see you again soon.

4/10 – Dårlig

Ashley

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Some of the furniture in the rooms need to be updated and the elevators are a little scary.
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
We're sorry to hear about your recent experience. Your feedback is valuable, and we're addressing the issues you mentioned with our team to ensure improvements. We apologize for any inconvenience caused and hope for the opportunity to better serve you in the future.

8/10 – Bra

Ray

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
$100 deposit for incidentals. They said refundable in about a week.
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
This is correct. refunds take three to seven business days not including the weekend because banks do not operate on the weekend.

8/10 – Bra

Charles

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Managment den 29. apr. 2024
Thank you for choosing to stay with us. We hope to see you again soon.

8/10 – Bra

Maureen

Bodde her 4 netter i april 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

6/10 – Grei

Lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed here several times, but only due to the fact that it is convenient to where I need to go in that area. It is not that clean, and I have never had a great experience with the staff. Also, the roll out sofas are awful.
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
We're sorry to hear about your recent experience. Your feedback is valuable, and we're addressing the issues you mentioned with our team to ensure improvements. We apologize for any inconvenience caused and hope for the opportunity to better serve you in the future.

4/10 – Dårlig

Nicole

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The bed was comfortable and the room was spacious. The air conditioner was so loud that it was difficult to sleep or hear the television. The plumbing wasn’t good. The shower drained so slowly that I was standing in almost ankle deep water. Breakfast options were extremely limited.
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
We're sorry to hear about your recent experience. Your feedback is valuable, and we're addressing the issues you mentioned with our team to ensure improvements. We apologize for any inconvenience caused and hope for the opportunity to better serve you in the future.

10/10 – Utmerket

Wes

Bodde her 1 natt i april 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

10/10 – Utmerket

Rhonda

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and comfortable and very nice staff
Bodde her 1 natt i april 2024
Svar fra Management den 15. mai 2024
Thank you for your positive review. We hope to see you again soon.

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great. Beds were comfortable. The best part was Shantel @ the front desk. She was amazing. If it were not for her help, my daughter would have missed her prom. Thank you, Shantel. You deserve a raise!
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
Thank you for choosing to stay with us. We hope to see you again soon.

10/10 – Utmerket

Pam og Monroe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I've spent many nights here. Always a great experience!
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
Thank you for choosing to stay with us. We hope to see you again soon.

8/10 – Bra

Maurice

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

10/10 – Utmerket

Christin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bed was absolutely the most comfortable hotel bed I have ever experienced.
Bodde her 1 natt i april 2024
Svar fra Managment den 29. apr. 2024
Thank you for choosing to stay with us. We hope to see you again soon.