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Anmeldelser av Hilton Garden Inn Atlanta Downtown

3.5 out of 5

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 524 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 264 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 105 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 57 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 53 av totalt 1003 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tor Inge

Reiste med en gruppe
Likte: Romkomfort
Enjoyable stay.
I have enjoyed my stay immensly. The only "downside" is that the hotel is a little dated, and could do with a little refurbishment, but beyond that, it's very nice. The internet is smashingly good, and the front desk is very nice and helpful.
Bodde her 2 netter i januar 2023
Svar fra David C. den 4. feb. 2023
Thank you for taking the time to write a review about the Hilton Garden Inn Atlanta Downtown. We are so appreciative of feedback from our guests, and most especially when it is so positive! We're glad you found our internet and staff to your liking. We look forward to welcoming you back again on future visits to Atlanta, and again, many thanks for your kind words!

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A wonderful hotel! The staff was very friendly and made you feel right at home! It’s very close to many sites within walking distance and those that are a bit further are just an Uber ride away.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Phyllis

Loved the location!
Bodde her 2 netter i mai 2024
Svar fra Tirrell Y. den 22. mai 2024
Was there anything we could have done to make your stay more enjoyable than it was?

10/10 – Utmerket

Misty

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was one of the best hotels that I’ve stayed at in a very long time. Norman and his staff were absolutely phenomenal and extremely accommodating. They were very friendly and helpful with anything that we could’ve needed. The amenities were very clean and Security was excellent. I really loved my stay at the Hilton Garden in downtown.
Bodde her 3 netter i mai 2024
Svar fra Bry Rivera, Assistant General Manager den 14. mai 2024
Wow! What a wonderful review! I will be sure to let Norman & the rest of the staff know how much they positively impacted your stay. We hope you come back and see us soon!

10/10 – Utmerket

Randy L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife and I really loved the location! There was so much to do that was within walking distance of the hotel!
Bodde her 2 netter i mai 2024
Svar fra Bry Rivera, Assistant General Manager den 14. mai 2024
Thank you so much for taking the time to leave a review. I am glad to hear that you found our location convenient. We'll be here when you return to Atlanta!

8/10 – Bra

Elexis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Bry Rivera, Assisstant General Manager den 14. mai 2024
Thank you for taking the time to rate your experience with us. We'd love to know what we could've done better!

6/10 – Grei

Mathew

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location, but it didn't meet my expectations of a Hilton. This is first hotel that I've stayed in that didn't have complimentary breakfast! For the price paid, I expected better service e.g daily complimentary bottled water. The bedroom headboards, door had oily finger/prints. The bed covers could be in better condition (had threads sticking out).
Bodde her 2 netter i mai 2024
Svar fra Bry Rivera, Assisstant General Manager den 14. mai 2024
Thank you so much for your candid feedback. I am so sorry to hear that you were disappointed with the lack of free breakfast. The Hilton Garden Inn brand has a cooked-to-order and a la carte option that allows a full breakfast restaurant experience instead of a typical free continental that you'd see elsewhere. Please note I will address all of your other concerns with the staff immediately.

8/10 – Bra

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room is comfortable and the beds too. It’s quite near to the Aquarium, Coca Cola and to the olympic Park. I enjoyed the visit. Parking is not included and I think it‘s to expensive. The Hotel is really good, but if I think about the price it has to be very good. The staff was very friendly and helpful. I recommend this hotel.
Bodde her 2 netter i mai 2024
Svar fra Tirrell Y. den 11. mai 2024
We are pleased to hear you enjoyed your stay with us. Was there anything we could have done to make it better than it was?

10/10 – Utmerket

Jacob

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Toilet plugged twice. They need to unclog drains.
Bodde her 2 netter i april 2024
Svar fra Bry Rivera, Assistant General Manager den 9. mai 2024
Thank you so much for taking the time to review your experience with us. Please note I have passed on your feedback to our maintenance team to prevent this kind of issue from happening again in the future.

8/10 – Bra

Sydnee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i april 2024
Svar fra Tirrell Y. den 1. mai 2024
Was there anything we could have done to make your stay better than it was?

10/10 – Utmerket

Milton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is in walking distance
Bodde her 3 netter i april 2024
Svar fra Bry Rivera, Assistant General Manager den 30. apr. 2024
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad you found our location convenient.

6/10 – Grei

Jay

Not worth the money
Bodde her 2 netter i april 2024
Svar fra Bry Rivera, Assistant General Manager den 30. apr. 2024
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so we can discuss your issues personally.

4/10 – Dårlig

Samson

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter
Room stuffy, no room service. Not what I expected
Bodde her 4 netter i april 2024
Svar fra Bry Rivera, Assistant General Manager den 30. apr. 2024
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so we can discuss your issues personally.

10/10 – Utmerket

Austin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It's in the middle of the city
Bodde her 1 natt i april 2024
Svar fra Bry Rivera, Assistant General Manager den 30. apr. 2024
I am pleased to hear that you find our location to your liking. I hope to see you again soon.

4/10 – Dårlig

Roshanda

Likte ikke: Personale og service
Bodde her 2 netter i april 2024
Svar fra Bry Rivera, Assistant General Manager den 30. apr. 2024
Thank you for taking time to rate your experience with us. We'd love to know what we could've done to make it better!

10/10 – Utmerket

LaMica og Saint Clair Shores

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice stay I give it 5 stars
Bodde her 1 natt i april 2024
Svar fra Bry Rivera, Assistant General Manager den 22. apr. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Utmerket

Michael and Claudia

Bodde her 2 netter i mars 2024
Svar fra Bry Rivera, Assistant General Manager den 21. apr. 2024
Thank you for taking the time to leave us a perfect rating!

4/10 – Dårlig

Ricardo

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
Personal not friendly, one day the room wasn’t clean
Bodde her 3 netter i april 2024
Svar fra Tirrell Y. den 17. apr. 2024
We are sorry to hear you did not enjoy your stay with us. We hope you would give us another chance to change your mind about us. Unfortunately, the housekeeping cleaning policy is every other day at this property.

10/10 – Utmerket

Christopher

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is right next door to the Georgia Aquarium and there's parking on site. There are also plenty of food options within walking distance
Bodde her 3 netter i april 2024
Svar fra Tirrell Y. den 17. apr. 2024
We are pleased to hear you enjoyed your stay with us. We hope to see you again real soon.

6/10 – Grei

Wiebke

Reiste med familie
Likte: Fasiliteter
Das Hotel liegt optimal um ins Aquarium und zum World of Coca Cola zu gehen. Leider ist es schon etwas abgewohnt . Das Frühstück ist sehr mittelmäßig.
Bodde her 3 netter i april 2024
Svar fra Tirrell Y. den 17. apr. 2024
We are pleased to hear that you enjoyed your stay with us. We hope you can come stay with us again when we are fully renovated this fall.

6/10 – Grei

Casey

Reiste med familie
Likte: Renhold og fasiliteter
The customer service for cleaning the room and or asking for more tissues and stuff never happened. Little annoyed with the service when you need something.
Bodde her 4 netter i april 2024
Svar fra Tirrell Y. den 14. apr. 2024
We are sorry to hear we dropped the ball on cleaning your room. We hope you stay with us again to show we can do better than you were provided

10/10 – Utmerket

Erwin H Ford

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ee need e d a dnack and drink after a concert but the hotel. Had none available. Sad and disappointing.
Bodde her 1 natt i april 2024
Svar fra Bry Rivera, Assistant General Manager den 15. apr. 2024
Thank you for taking the time to share your experience with us. I apologize none of our outlets were open after your concert, however, should you choose to stay with us again in the future, our Shop is available with snacks and meals 24 hours a day located at the front desk. I am so sorry this wasn't communicated to you better.

8/10 – Bra

Randall

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Tirrell Y. den 11. apr. 2024
Was there anything we could have done to make your stay any better than it was?

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is across the street from the ga aquarium. I am a 58 year old grandmother and I took my 15 year old and 6 year old granddaughters. Felt very safe even walking due to a lot of police presence in the area. Parked in the hotel parking garage which was 20 dollars per day. Restaurants within walking distance and one in hotel. Would stay again. Hotel is clean. We stayed right above pool area but would ask for a different room next time due to people were up and loud at 1 am. That was literally the only con to our stay.
Bodde her 2 netter i april 2024
Svar fra Tirrell Y. den 9. apr. 2024
We are pleased to hear you enjoyed your stay. We hope you come back to join us again real soon. We are due for a renovation this year and hope you can see us towards the end of the year.

8/10 – Bra

Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was not informed until I got there that parking was extra. It was $40 a day or $50 a day for valet. When booking a room they should have told me of that.
Bodde her 3 netter i mars 2024
Svar fra Tirrell Y. den 9. apr. 2024
When booking your reservation, it does state that there is a parking charge. When you look at the details of the hotel.

8/10 – Bra

Simone

Reiste med familie
Our room was by the pool ,it was very noisy, but overall was good
Bodde her 1 natt i mars 2024
Svar fra Tirrell Y. den 5. apr. 2024
Was there anything we could have done to make your stay better?

2/10 – Forferdelig

Cristina

Reiste med partner, Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I booked this hotel room for the convenience to the convention center. The property is dated and musty. The walls are very thin and the people next to us were fighting until well past midnight. Our room was over the pool and again, lots of shouting until midnight. The staff is very gracious and everyone met us with a smile - it’s unfortunate the state of the property and the clientele. For almost $400 a night, I would never stay here again.
Svar fra Tirrell Y. den 31. mars 2024
Lucky enough we are due for an upgrade in the next couple months. Please come back and join us so we can make it right for you next tie and enjoy your stay with us better than the last.

10/10 – Utmerket

Katherine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the stay. Nice room. Helpful staff. Breakfast was good, but tad pricey. Pool/spa was nice but could have used a more powerful filter. Nice area close to down town within walking distance. Would have liked blackout curtains because the area is bright all night.
Bodde her 2 netter i februar 2024
Svar fra Tirrell Y. den 29. mars 2024
We are glad you enjoyed your stay. Was there anything we could have done to make it better?

10/10 – Utmerket

Monica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay
Bodde her 1 natt i mars 2024
Svar fra Tirrell Y. den 29. mars 2024
We are glad you enjoyed your stay. Was there anything we could have done to make it better?

10/10 – Utmerket

Diana

Bodde her 1 natt i mars 2024
Svar fra Tirrell Y. den 17. apr. 2024
We are pleased to hear you enjoyed your stay with us. We hope to see you again real soon.

8/10 – Bra

Tiffany

Reiste med familie
The blinds in the room do not close.
Bodde her 1 natt i mars 2024
Svar fra Tirrell Y. den 29. mars 2024
We are glad you enjoyed your stay. Was there anything we could have done to make it better?

8/10 – Bra

Lindsay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Tirrell Y. den 29. mars 2024
We are glad you enjoyed your stay. Was there anything we could have done to make it better?

8/10 – Bra

Karl

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Centrally located property in the heart of Downtown Atlanta. The staff is friendly, the room size is good, but the hotel is a bit dated and the lobby’s condition is subpar. The breakfast buffet is 2/5 in my opinion but the price is ok. TIP: If you’re planning of visiting the gorgia aquarium, get tickets from the lobby of this hotel and you’ll save some money.
Bodde her 3 netter i mars 2024
Svar fra Tirrell Y. den 26. mars 2024
Thank you for your kind words. We are due for an full renovation at the end of the year. we hope you come stay with us the next time you are in Atlanta to hopefully have a better stay than you did last.

6/10 – Grei

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was noisy and near the pool area and hot tub. Hotel was a great location near Centennial park and to tourist attractions.
Bodde her 2 netter i mars 2024
Svar fra Bry Rivera, Assistant General Manager den 22. mars 2024
We appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that your room was noisy. Please note that your concerns have been passed onto our staff. We do hope you give us another chance as we will definitely improve our services.

4/10 – Dårlig

Kim

The front desk staff were not helpful or friendly. Just going about their jobs with as little effort as possible.
Bodde her 1 natt i mars 2024
Svar fra Bry Rivera, Assistant General Manager den 20. mars 2024
Thank you for taking the time to review your experience with us. I am so sorry to hear your perception of our desk staff was off-putting. I'd love to know more. Please reach out to the hotel directly.

8/10 – Bra

Cristina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Tirrell Y. den 18. mars 2024
Was there anything we could have done to make your stay better than it already was?

8/10 – Bra

Caron

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff was excellent especially the young man from India! I was disappointed in the brunch. Tea bags just dropped on the table, waitress did not listen to order {she seemed side tracked} Valet was very helpful.
Bodde her 3 netter i mars 2024
Svar fra Tirrell Y. den 17. mars 2024
We are sorry to hear your experience was not up to your expectations. We hope you give us another chance to make it better for you next time.

10/10 – Utmerket

Nina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is in a great location, the amenities within are great, area felt safe.
Bodde her 3 netter i mars 2024
Svar fra Bry Rivera, Assistant General Manager den 22. mars 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that you felt safe while you were here. We hope to see you again soon!

6/10 – Grei

Jacqueline

Reiste med partner
Likte: Fasiliteter
The housekeeping crew sucked. They completely skipped by room and the bathroom was not cleaned to begin with. It kind of ruined the whole experience.
Bodde her 2 netter i mars 2024
Svar fra Tirrell Y. den 17. mars 2024
We are sorry to hear you did not enjoy your experience. Please note that the correct department will be notified for a correction in the process.

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked the location and ability to go to the hotel for a break from the crowds.
Bodde her 2 netter i mars 2024
Svar fra Bry Rivera, Assistant General Manager den 13. mars 2024
Thank you so much for taking the time to review your experience with us. I am happy to hear that you liked our location!

10/10 – Utmerket

Sasha

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Bry Rivera, Assistant General Manager den 13. mars 2024
Thank you so much for taking the time to leave us a perfect rating!

6/10 – Grei

Richard

Forretningsreisende, Reiste med en gruppe
Charged for breakfast that is always complimentary at the cheaper hotels. And the exact same items! The staff was not all that polite. Very indifferent towards the guests. Hotel restaurant food was tasteless and improperly prepared. The chef should taste his own food.
Bodde her 3 netter i mars 2024
Svar fra Tirrell Y. den 12. mars 2024
We are sorry to hear you did not enjoy your stay. We hope you give us another chance to make your stay better next time.

4/10 – Dårlig

Jami

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is extremely pricey- not only did I pay $250 for one night I paid an extra $50 deposit (When I read it on the website it made me think it was one of those that was returned if you didn’t damage the room) then of course parking was $80 because my husband and I drove separately. So overall I paid $380 for one night. I paid only $20 more to stay on the beach for 4 nights!?!? It was very noisy. There was a helicopter flying around till way after midnight- nothing the hotel could fix but be aware. The room was clean and nice - I didn’t eat the breakfast because I felt I could save money going somewhere else. I will be looking at other properties in the future when I return.
Svar fra Tirrell Y. den 12. mars 2024
We are sorry to hear you did not enjoy your stay. Unfortunately, when it comes to parking we do not own the parking garage. We hope you give us another chance to make your stay better next time.

10/10 – Utmerket

Sunly

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice safe area.
Bodde her 2 netter i mars 2024
Svar fra Tirrell Y. den 8. mars 2024
Was there anything we could have done to make your stay better than it was?

10/10 – Utmerket

Elizabeth

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is right across the street from the Georgia Aquarium and Coke Cola World museum. You can enter Centennial Park across the street. Several restaurants in walking distance and they have parking in the garage We would stay here again.
Bodde her 2 netter i mars 2024
Svar fra Tirrell Y. den 8. mars 2024
Was there anything we could have done to make your stay better than it was?

8/10 – Bra

Madison

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was continuously kind throughout my entire stay, and very helpful anytime I had questions. Everything was very clean, and they had security in the lobby, which seemed very comforting for safety reasons, traveling alone. The only thing that could’ve improved, my stay would be more amenities, such as breakfast included or parking included with your stay. As you pay nearly as much as your room costed to add those simple but necessary options.Which I understand is pretty average for hotels at this time so it’s not a complaint but would have made the experience 10/10
Bodde her 1 natt i februar 2024
Svar fra Tirrell Y. den 1. mars 2024
Hopefully you stay with us in the future. When you do there are options for you to choose from which do have breakfast and or parking included as well.

10/10 – Utmerket

Carmel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room for price. Good staff. Helpful, friendly. Good location.
Bodde her 1 natt i februar 2024
Svar fra Tirrell Y. den 28. feb. 2024
Was there anything we could have done to make your stay better than it already was?

8/10 – Bra

Jordan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nicely located near the aquarium and museums. A little bit pricey for the standard.
Bodde her 2 netter i februar 2024
Svar fra Bry Rivera, Assistant General Manager den 25. feb. 2024
Thank you for taking the time to review your experience with us. I'm happy to hear you found our location convenient. Please note our rates are based on availability and demand. We hope to see you again sometime in the near future!

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Bry Rivera, Assistant General Manager den 24. feb. 2024
Thank you so much for taking the time to leave us a perfect rating!

10/10 – Utmerket

Stacy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay! Great hotel!
Everyone was amazing! The hotel was great. The beds were a little too firm for me. But the room was great!
Bodde her 1 natt i februar 2024
Svar fra Tirrell Y. den 21. feb. 2024
Was there anything we could have done to make your stay better than it already was?