Dear Nevenka, thank you for your feedback.We are sorry to read that your experience did not live up to your expectations. Our team is constantly working to guarantee our guests a 5-star service.All our rooms respect our standard and in case of noisy we invite all our guests to contact the reception and we provide to solve the problem immediately. In all website is mentioned that our resort is without beach and we organize a free transfer to the beach for all our guests every day.We are waiting for you one more time in Costa Smeralda to let you live an experience that can make your stay unforgettable.

Estimada Raquel, gracias por compartir un comentario tan positivo. Es un placer y un honor leer que tuvo una experiencia memorable en nuestro hotel, que le encantó la magia y exclusividad de nuestra ubicación y la variedad de los restaurantes. Nos enorgullece enormemente que haya tenido una estadía memorable, ¡esperamos darle la bienvenida nuevamente pronto!

Gentile Alessandro,la ringraziamo per aver condiviso con noi il suo feedback e siamo davvero felici di essere riusciti a farle vivere un' esperienza indimenticabile.Tutto il nostro staff si impegna quotidianamente per garantire sempre l'eccellenza nel servizio.La aspettiamo presto per farle rivivere ancora una volta un meraviglioso soggiorno.

Sehr geehrte Vanessa, Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für unser Haus abzugeben. Wir sind so glücklich zu hören, dass Sie Ihre Zeit genossen haben. Es ist eine wahre Freude zu hören, dass unser Restaurant und Morgen Buffet einen so positiven Eindruck hinterlassen haben und dass Sie einen unvergesslichen Aufenthalt hatten. Unsere Bar freut sich auch, dass Sie eine schöne Zeit bei unseren Cocktails am Pool verbracht haben! Unser Ziel ist es immer, Ihre Erwartungen zu übertreffen! Wenn es irgendetwas gibt, womit wir Ihnen bei Ihrem nächsten Besuch helfen können, zögern Sie bitte nicht, uns das wissen zu lassen. Wir hoffen, Sie bald wiederzusehen!

Dear Martine,Thank you for taking the time to share your feedback. Our exclusive location is our pride and we are deeply glad you loved it.In the meantime, we are deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations.Our hotel and rooms are designed following the style of a traditional house of the Gallura region, we are sorry to hear that this was not appealing to your taste.We always receive very good feedbacks from all our guests on the variety and quality of our buffet breakfast and we are particularly pride of it; therefore, we were a bit surprised that our vast selection of organic, cold pressed fruit juices didn’t meet your expectations. Freshly pressed fruit juices are also served upon request, to guarantee quality and freshness.Our team is trained to welcome guests with a friendly and attentive service; we are proud to say that this added value is highly recognized by our guests. We understand that, in operations, sometimes we can make mistakes, to have a better understanding of how our team has been "disappointing and uneducated" we would have liked to know in which way this can have happened. We want to be constructive: can you give us some details so we can work on this aspect and, thanks to them, leverage the quality of our service?Thank you.We regret that you stayed with us in a high occupancy period and found the pool area a bit overcrowded, but rest assured that our lifeguards are trained to verify our occupancy rate in order for any of our guests to have a comfortable dedicated space in our beautiful pool area.We appreciate your valuable feedback as it helps us identify the areas, we can improve our guests’ experience and we hope that you change your mind and you would be willing to give us a second chance.

Gentile Andrea,ci fa davvero piacere che il suo soggiorno presso il Grand Hotel di Poltu Quatu sia stato dei migliori.Restiamo a sua completa disposizione e speriamo di rivederla presto come gradito cliente nella nostra struttura.

Dear Victor,thanks again for choosing the Grand Hotel Poltu Quatu as a destination for your holidays in Sardinia.We are really happy that you share your amazing experience with us.We hope you can visit us again soon.

Dear Ms. Espina,thank you for staying at Grand Hotel Poltu Quatu and thank you very much for your review. We always appreciate our guests's feedback!Best Regrads,Guest Relations

Dear Robert,thank you for staying at Grand Hotel Poltu Quatu and thank you for your review!Best Regrads,Guest Relations

Merci de rester avec nous, nous sommes heureux que vous ayez passé un excellent séjour. A bientôt Grand Hôtel Poltu Quatu Famille

Dear Guest, the greatest thank you from us all for sharing your experience with us. We would like to inform you that inside the hotel we have different room categories all insert in an amazing and particular landscape. Inside Poltu Quatu Village there are many restaurants in a 3 minutes walking distance and of course if you want to have a dinner in other restaurants outside Poltu Quatu you are 6/7 minutes distance by car and is normal that during the hight season it will be more difficult to find taxi or transfer if you don't have your own car. We would like to thank you also to have specially mentioned our Breakfast. All our staff made a great work in guaranteeing the highest level of service and leading operations in a natural and friendly way to make Guests feel all the warmth of our hospitality. We very much look forward to welcoming you back next summer and send you our warmest regards,

Dear Guest, thanks for your reply. The rooms are cleaned and serviced every day, we are surprised to know that this was missing in your case and we apologize, obviously our Guest Relation service is always available to cover any problems or what a customer may consider a lack. Our staff is committed every day to guarantee our guests an excellent and attentive service and your comment is essential for us to improve all our services and always guarantee our guests a wonderful holiday. We thank you for your evaluation and we look forward to seeing you again at the Grand Hotel Poltu Quatu,

Dear Guest, we would like to thank you for your reply. Considering the hight season we would like to inform you that the boat service prices as, all other services around Emerald Coast, are a little bit highter also comparing with other parts of Sardinia. We hope you will came back soon to our hotel and we wish you a lovely day. Thank you.

Dear guest, thank's for your reply. Inside the hotel we have a multilingual staff that is at your disposal any time and we are really surprice about your reply. Our staff speaks several languages ​​and does everything to satisfy all the requests of our customers. We really appreciate your comment and we will waiting for you soon at Grand Hotel Poltu Quatu.

We are pleased to receive your review and know that you appreciated our Hotel, with his strategic position and the instagrammable view over the tourist harbour, which make the Grand Hotel Poltu Quatu the ideal place to have a relaxing time. Undoubtedly, the current situation had an impact on the tourist flow and consequently on the outside facilities that have closed earlier than usual this year. However, the Hotel has been fully operating during the whole season to ensure all the services to our Guests and the Team has been always at disposal of our Guests to satisfy any request they may have. We thank you again for your comment and we are very much look forward to welcoming you back, Warm regards

Dear David, thank you for your comment and for having spent your holiday with us. We regret you did not fully enjoyed your stay with us, our Staff is at disposal to assist any Guest request, for exampe bedding request, it would have not been a problem to make the 2 twins linked as a king size, we normally do it. Also you may be informed the the COVID 19 procedure have excluded all the papier information, you may find all information through QR code and our Grand hotel Poltu Quatu APP. We hope you appreciated the upgrade given on arrival and the use of a free Lunch included in your reservation and hope also to see you back in Poltu Quatu in a near future. The Management.

Thank you very much, hope to see you back in Poltu Quatu.

Dear Guest, thank you for your nice comment, we are very happy to know that you enjoyed your stay with us. See you soon back in Poltu Quatu. Regards from The Management

Dear Guest, we would like to thank you for your review and for choosing Grand Hotel Poltu Quatu for your holidays in Sardinia. We are glad to know that you felt comfortable during your stay, we always try to give the best to our guests, we are therefore very happy that the staff was able to satisfy all your needs. We would like to thank you for taking the time to share your feedback with us and we are extremely pleased to welcome you for a future stay. Best regards,

Dear Guest, would like to thank you for your review and for sharing your experience with us, we are glad you appreciated the location and our services. Regarding our prices we would like to inform you that our bar menu is based on the average prices of the Emerald Coast and if you will check the price list also from other resort inside the same area you will find all prices even highter. Castelsardo is an amazing countriside in the North part of Sardinia Island but of course in that area the prices are lower. We would be pleased to welcome you back in the next future to Grand Hotel Poltu Quatu.

Dear Guest, first of all we would like to thank you for your review, we are glad you appreciated the helpfullness of our staff. We apologise if there were some problems with air- conditioning but we offered you a chance to change your room. The staff promptly assisted you on finding a new room and immediately helped you on transferring the luggages. We do take every feedback into high consideration in order to improve our services and we would be pleased to welcome you back in the next future in Grand Hotel Poltu Quatu. The Management.

Gentile sig. Andrea, la ringraziamo per aver scelto il Grand Hotel Poltu Quatu come destinazione per le sue vacanze in Sardegna. Siamo davvero lieti che abbia apprezzato la nostra location e la nostra cucina. Ci auguriamo di averla nuovamente nostra ospite. Cordiali saluti.

Dear Mr. Eric, it was a pleasure to have you at the Grand Hotel Poltu and we thank you for your comment. We will be happy to see you again in Poltu Quatu in a near future. The Management

Dear Guest, thank you for having spent your holidays with us and for the good rating. Hope to see you soon back in Poltu Quatu. The Management

Sehr geehrter Gast, vielen Dank für Ihren Kommentar. Wir wissen alles zu schätzen, was uns dabei helfen kann, den Service und die Standards des Hotels zu verbessern. Wir wären uns der Probleme während seines Aufenthalts gerne bewusst gewesen, um uns die Möglichkeit zu geben, Abhilfe zu schaffen. Wir behaupten nicht, perfekt zu sein, aber unser Engagement ist sehr entschlossen, die Erwartungen der Kunden zu erfüllen. Das Management

Dear Guest, thank you very much for your nice comment, we appreciate it very much.and look forward to welcoming you back in Poltu Quatu. Kind regards, The Management

Vielen Danke fur Ihren Kommentar. Wir freuen uns auf ein Wiedersehen bei der nächsten Gelegenheit. Das Management

Dear Emma, thank you for your comment. Please be aware that the tap water is drinkable as per local regulation. We do provide a courtesy bottle of water on arrival. We hope that overall you had a great stay with us. The Management

Dear Guest, thank you for your nice comment, we appreciate it very much. Hope to see you again in Poltu Quatu. The Management

Dear Guest, thank you very much for your nice comment, we appreciated it very much. Please be informed that our main Restaurant Maymon do accept children as well as the Hotel. We hope to see you soon in Poltu Quatu. The Management

Dear Guest, thank you for choosing our hotel for your holidays in Sardinia and we really appreciate your comment regarding the location and the hotel. We will waiting for you once again at Grand Hotel Poltu Quatu.

Dear Guest, thank you for choosing our Hotel for your holidays in Sardinia. We would like to inform you that the Grand Hotel Poltu Quatu is insert in one of the most beautiful landscape of the Emerald coast in Sardinia and all our services and prices respects the five star standard as well as all other five star hotels in Sardinia. Our staff is always at your service to accomodate all our guests request. We really appreciate your comment and we will waiting for you soon back in Sardinia.

Dear Guest, thank you for your comment. The Management

Cher Hôte, nous vous remercions d'avoir choisi cette année encore notre hôtel comme destination pour vos vacances. Nous aimerions vous informer que notre hôtel est composé de différents types de chambres avec vue et sans vue. Au moment de la réservation, cela dépend de la chambre que vous avez réservée. Nous espérons vraiment avoir l'opportunité de vous accueillir à nouveau prochainement dans notre Grand Hotel Poltu Quatu.

Dear Guest, We thank you for wanting to share your experience with your detailed description of our services and Staff. It is our intention to make your holiday in Sardinia unforgettable and we are extremely happy to hear that you had an excellent stay with us. Your comment is important to help us to improve our services and details and to satisfy all our guest requests. Hope to have the opportunity to meet you again soon at Grand Hotel Poltu Quatu.

Dear Guest, thank you for your comment, it helps us to improve our services. We have taken all the necessary action based on your comment. The Management

Dear Guest, thank you very much for your comment. The Management