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Anmeldelser av Hotel Kazakhstan

4 out of 5
Hotel Kazakhstan
Dostyk ave 52/2, Almaty

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 57 av totalt 152 anmeldelser." "
Rangering på 8 − Bra. 54 av totalt 152 anmeldelser." "
Rangering på 6 − Grei. 27 av totalt 152 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 152 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 152 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

8,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Morten

Bodde her 3 netter i september 2023

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Smelly old room
Bestilte som alltid røykfritt rom. Rommet stinka røyk. Var ikke mulig å bytte. Sikkert fordi alle rommene stinker røyk. Gammalt slitt hotel. Bra område
Bodde her 3 netter i mai 2018

10/10 – Utmerket

Zhan

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and clean
Bodde her 2 netter i mai 2024

6/10 – Grei

Aziza

Staff is not helpful- i had three suitcases however no help from staff.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nobuyuki

Bodde her 2 netter i april 2024

10/10 – Utmerket

Donald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Consistently good
Bodde her 1 natt i mars 2024
Svar fra Anelya den 18. apr. 2024
Dear Guest, We would like to express our sincere gratitude to you for sharing your impressions of our services and highly appreciated the level of service. Thank you for appreciating the location of the hotel and the variety of breakfasts. We hope that you will appreciate our efforts, as well as other important categories such as the quality of cleaning, room service, restaurant service and many additional services. Your opinion is very important to us! With respect, The team of the hotel Kazakhstan!

10/10 – Utmerket

Dennis

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good value for the money. Great breakfast!
Bodde her 3 netter i februar 2024
Svar fra Anelya den 18. apr. 2024
Dear Guest, We would like to express our sincere gratitude to you for sharing your impressions of our services and highly appreciated the level of service. Thank you for appreciating the location of the hotel and the variety of breakfasts. We hope that you will appreciate our efforts, as well as other important categories such as the quality of cleaning, room service, restaurant service and many additional services. Your opinion is very important to us! With respect, The team of the hotel Kazakhstan!

10/10 – Utmerket

AYHAN og Fort Lauderdale

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good stuff, nice restaurants
Bodde her 2 netter i februar 2024
Svar fra Anelya den 18. apr. 2024
Dear Guest, We would like to express our sincere gratitude to you for sharing your impressions of our services and highly appreciated the level of service. Thank you for appreciating the location of the hotel and the variety of breakfasts. We hope that you will appreciate our efforts, as well as other important categories such as the quality of cleaning, room service, restaurant service and many additional services. Your opinion is very important to us! With respect, The team of the hotel Kazakhstan!

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
for the last sevral years, I have been in this hotel. now this hotel is getting better and better of all areas. service, facilities, and cleanness. i give claps to the new management team.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Andrew

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A amazing experience,,,,strongly recommended hotel accommodation and restaurants,,,centrally located in almaty Kazakhstan
Bodde her 22 netter i januar 2024

10/10 – Utmerket

HIROYUKI

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Openness and nice view.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Andrew

Bodde her 14 netter i desember 2023

6/10 – Grei

Soumadip

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staffs are very slow and disobedient.

10/10 – Utmerket

Andrew

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 12 netter i desember 2023

10/10 – Utmerket

Ahmet

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Temiz ve kaliteli
Çok güzel ve kaliteli bir yer her konuda yardımcı oluyor otel personeli. Temiz ve kaliteli bir yer
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

YUNLONG

Likte: Renhold, personale og service og fasiliteter
Everything is fine besides the TV like in 80s year robots

10/10 – Utmerket

TATYANA og Laguna Niguel

Bodde her 2 netter i oktober 2023

8/10 – Bra

ANNA og Tashkent

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms feel like well-used and required to be fixed
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

ishita

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best value for money
Amazing location. Near most of the landmarks. Safe area. Loads of restaurants, drinking places and conveniece stores right across the road. Breakfast was the highlight. Will definately stay here again.
Bodde her 3 netter i oktober 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
二度と泊まらない
・空港からホテルまでの送迎を事前にメールで依頼し、ホテルからの返信も比較的すぐに来たのだが、飛行機の便名、空港への到着時間が変更になった旨のメールを何回も送ったがまったく返信が来なかった。案の定、空港に到着し送迎ドライバーを探したが誰もおらず、じぶんでタクシーカウンターでタクシーを手配しホテルに向かった。タクシーカウンターで提示された料金は7,000テンゲでホテルが提示した料金とまったく同じだったので、最初からホテルに依頼しなければ良かった。フロントで、空港送迎の料金を取られそうになったので、誰も来なかった旨を伝えるも、あっそれならいいですと謝罪もなかった。 ・帰国する際の空港送迎を帰国日前日にフロントの女性職員に依頼したところ、私のフライト時間を確認しだけでOKとだけ言う。何時にタクシーが来るのか尋ねるも、はぁ？みたいな顔をされて何度かの押し問答の末に20:30にタクシーが来るように手配するとの返事を引き出したが、フライト時間が23:00の便だったので30分で空港に着くのか疑問ではあったが、四つ星ホテルのフロントが言うのだから信じる事にした。しかし、帰国日当日ノ20:30にフロント2行くと、別の担当者が空港送迎は予約されていないという。たまたま前日の女性職員(岡田結実に似ている職員)が通りかかったので、タクシーが来てない旨を伝えると、あっ!という顔になり徐ろに電話を駆け出し、電話後に今から五分後にタクシーが来るから待っててくれと言い、立ち去ってしまった。実際2タクシーかま北の歯それから10分後。かなりの渋滞に巻き込まれたが、タクシーの運転手の方が裏道を駆使してなんとか空港に21:30に到着することができた。空港のチェックインに間に合ったから良かったものの、四つ星ホテルのフロントとは思えない対応だと思う。 ・シャワーの水圧が弱く、温度調整を激ムズで、シャワーを浴びた気がせず毎日イライラした。 ・室内にゴミ箱が設置されておらず、不便だった。 ・高層な建物なので確かにランドマークにはなるが、わざわざこのホテルに宿泊しなくても近くに良いホテルはあるので、そっちに泊まった方が良い。
Bodde her 3 netter i oktober 2023

8/10 – Bra

Greg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023

8/10 – Bra

Norio

Likte: Renhold og fasiliteter
Not so expensive, but easy to access to all what you need for your tourism and your work. They work efficiently not organizationally but personally. I enjoyed a lot staying here. There were good restaurants and cafes around there .
Bodde her 4 netter i oktober 2023

8/10 – Bra

Muammer

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

6/10 – Grei

Michiel

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

8/10 – Bra

Anas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Time Capsule Hotel😍
The hotel was pretty amazing experience to have in Almaty as I’ve been told that its one of the oldest hotels their and its like a time capsule😍 the view are wonderful no matter which side or floor you are at! The hotel have 24/7 restaurant (Noodles) and its yummy as well as they have 24/7 mini market inside the hotel and a coffee shop. If I'm visiting Almaty again, definitely will be staying at Kazakhstan Hotel again.
Bodde her 3 netter i september 2023

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

8/10 – Bra

Bauyrzhan

Likte ikke: Personale og service
Great location and breakfast, ok rooms and service
The hotel is a bit old and worn out, the room is pretty small, but the views on the higher floors are amazing, the location is good and breakfast is superb. But the personnel is ok, couldn't find a luggage trolley and weren't really friendly.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Arnob Ahnaf

Likte: Renhold og personale og service
Extremely helpful staff. I had no problems communicating regardless of spending neither Kazakh nor Russian. The room was a little old, and the tv was not compatible with internet. There was no fridge in the room either. Aside from that everything was great. Breakfast was nice. The hotel is close to bunch of resorts and there’s a nice park right outside.
Bodde her 5 netter i september 2023

10/10 – Utmerket

Nazim og Chicago

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dry good service. Amazing breakfast
Bodde her 2 netter i september 2023

8/10 – Bra

Yohei

Bodde her 1 natt i september 2023

8/10 – Bra

Antti

Reiste med en gruppe
Likte: Personale og service og romkomfort
several bars and restaurants in hotel. looking gir night out its your option.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i august 2023

8/10 – Bra

Jeff og Acacia Ridge

Bodde her 3 netter i august 2023

2/10 – Forferdelig

AIBEK

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Sauna is for private sessions during the day. Room wth no AC, should have mentioned during booking. Good food.
Bodde her 1 natt i august 2023

6/10 – Grei

Kirolos

Likte: Personale og service og fasiliteter
This hotel has an ideal location. You can walk to many attractions. also metro and bus stop near the hotel. The hotel staff are wonderful, very helpful and kind. The breakfast is delicious. The lobby and reception area are a bit dusty. Also don't use the shop and currency exchange at the hotel because the price is too high there. my room did not match the photo on the site. the furniture is old and chipped. big TV from the 90s. In general, the feeling of the room is like returning to the USSR
Bodde her 6 netter i august 2023

6/10 – Grei

Dmitry

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Air condition was not available in the bedroom (only in the second room within Junior Suite).
Bodde her 6 netter i juli 2023

10/10 – Utmerket

Gayle

Reiste med partner
Likte: Fasiliteter
This is a landmark Soviet era hotel updated with contemporary style and current amenities. Terrific service. Breakfast buffet included an extraordinary array of regional and classic foods.
Bodde her 3 netter i august 2023

6/10 – Grei

tatiana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice breakfast Extremely loud music on the 26th floor preventing guests from sleeping on floors around it Nice staff
Bodde her 5 netter i juli 2023

6/10 – Grei

Dominic

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Location of hotel was excellent, walking distance to most tourist attractions. I didn’t like my room, had an old CRT tv with poor satellite reception. If you want a good sleep, I recommend choosing the city view. The mountain view has a nightclub on ground level which plays music every night.
Bodde her 4 netter i juli 2023

6/10 – Grei

Majed

Likte: Renhold og overnattingsstedets bygg og tilstand
Breakfast is amazing. But the head of staff is always pushing his cart to the coffee/tea station. Hitting me or blocking my way. He is Turkish and cares only about Turkish guests! I paid for superior room. but got basic room instead. Stayed 23 nights and asked the reception director(Ameli) to upgrade my room. She made me sit in front of reception for 3 hours for 3 consecutive days while she kept saying 5 minutes. She had no respect for foreigners. Expedia should be notified that all the Kazakhstanis had the superior(Lux) rooms. She kept showing me downgraded rooms, instead of upgrading. Never again. They owe me money for wasting 3 days of my cherished vaccation! waiting for her to talk to me. She thinks her time is more important than the foreign clients! I think the Turkish owners hired her for her looks & nothing else. She is so rude and think that she is superior!
Bodde her 4 netter i mai 2023

4/10 – Dårlig

Majed

Likte: Renhold
Bodde her 6 netter i juni 2023

8/10 – Bra

Paul

Bodde her 2 netter i juni 2023

2/10 – Forferdelig

Elena og San Diego

Forretningsreisende
Likte: Renhold og personale og service
There is a bar/open air night club. Absolutely impossible to sleep and rest during a night. Music is extremely loud. Shower sewer is clogged. Shower was leaking. Old towels in bathroom. Breakfast was delicious.
Bodde her 6 netter i mai 2023

8/10 – Bra

shadman

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
staff
Thanks, friendly and pleasant staff.
Bodde her 4 netter i mai 2023

10/10 – Utmerket

IGOR

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Eine wunderbare Unterkunft aus guten alten Zeiten mit vielen Möglichkeiten! Sehr empfehlenswert!
Bodde her 6 netter i april 2023

10/10 – Utmerket

Timothy og Madison

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I've been to Kazakhstan many times and stayed at several places in Almaty. The Hotel Kazakhstan is my top choice for several reasons: It is in a prime location in the heart of the city where you can easily walk to many of the main attractions--the Green Bazaar, Panfilov Park, Ascension Cathedral, Kok-Tobe funicular, the opera house, etc. Almaty is a city made for walking! The hotel Kazakhstan is at a higher elevation, especially if you're in an upper floor, so the air is much fresher. The big windows in the rooms also open wide, so you can let in all the fresh mountain air. The complimentary breakfast is vast, with all the usual breakfast items plus many hot dishes, fruits, salads, etc. There are several good restaurants in the Hotel KZ complex, and there are dozens of excellent restaurants nearby. Directly behind the Hotel Kazakhstan is a peaceful and shady city park where you can relax. It also has a great children's playground--excellent if you are traveling with kids. If you are new to Almaty, you will want to ride up to Kok-Tobe on the funicular, and the entrance is directly next door. I found the hotel staff extremely helpful and friendly. (Not all the staff are equally good with English, so you should have patience too.) Lastly, the room rates are a great bargain (I had a "Superior" room on the 24th floor on my last visit, which had terrific mountain views.) There are many much more expensive hotels in Almaty, but the Hotel Kazakhstan is my personal favorite.

8/10 – Bra

Tomohiro

Bodde her 3 netter i mars 2023

10/10 – Utmerket

Yukio

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2023

10/10 – Utmerket

Emad

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cozy nice hotel ,good location and nice room view, nice hotel staff
Bodde her 1 natt i mars 2023

8/10 – Bra

Carlos

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotel med stora rum och mycket bra frukost.
Bodde her 1 natt i februar 2023