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Anmeldelser av Best Western Airport Albuquerque InnSuites Hotel & Suites

3.5 out of 5
Best Western Airport Albuquerque InnSuites Hotel & Suites
2400 Yale Blvd Se, Albuquerque, NM

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 1064 av totalt 2043 anmeldelser." "
Rangering på 8 − Bra. 539 av totalt 2043 anmeldelser." "
Rangering på 6 − Grei. 214 av totalt 2043 anmeldelser." "
Rangering på 4 − Dårlig. 133 av totalt 2043 anmeldelser." "
Rangering på 2 − Forferdelig. 93 av totalt 2043 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

MaryMargaret

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pillows were too hard and the curtains wouldn’t close. That was both a privacy and a light issue. The shuttle to the airport was very prompt and helpful.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Pauliana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean and quiet breakfast was good
Bodde her 1 natt i mai 2024
Svar fra Marty F. den 16. mai 2024
Thank you for your review.

4/10 – Dårlig

Gerald

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
1) Property is showing its age. 2) Standing water in the bathtubs - not draining properly. 3) Room door locks do not work consistently - known problem according to front desk attendant(s). Great location, close to the airport. Lots of places to eat. Close to highways (interstates).
Bodde her 3 netter i mai 2024
Svar fra Savannah den 15. mai 2024
I actually have no record of you reporting these issues to the front desk staff. I do apologize that you did not enjoy your stay.

6/10 – Grei

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Marty F. den 16. mai 2024
Thank you for your rating.

10/10 – Utmerket

Rene

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was near the airport
Bodde her 1 natt i mai 2024
Svar fra Savannah den 15. mai 2024
Thank you for your review!

10/10 – Utmerket

Cristal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great stay! I even really appreciated the $10 vip credit which bought 4 drinks
Bodde her 1 natt i mai 2024
Svar fra Savannah den 14. mai 2024
Thank you!

10/10 – Utmerket

Halle

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Savannah den 15. mai 2024
Thank you for your rating!

10/10 – Utmerket

Lise

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean facility and very professional staff.
Bodde her 1 natt i mai 2024
Svar fra Savannah den 13. mai 2024
Thank you for your review! I am glad you enjoyed our hotel, and we hope to see you again soon!

8/10 – Bra

Theodore

Forretningsreisende, Reiste med familie
Likte: Renhold
Good room
Bodde her 1 natt i mai 2024
Svar fra Savannah den 13. mai 2024
Thank you for your review!

10/10 – Utmerket

Deena

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We needed a clean, convenient place right near the airport for a very early flight. The manager and staff were very friendly and accommodating. They sent a shuttle out to get us at the car rental when we dropped our car off the day before our flight, and ensured that there was a shuttle at 4 AM for us to get to our flight on time. And sent us off with breakfast snacks. Even though it was only less than 2 miles from the airport, I didn’t hear any planes overhead during the night.
Bodde her 1 natt i mai 2024
Svar fra Savannah den 13. mai 2024
Thank you for your review! I am glad we were able to assist you and make your travel plans a little less stressful. We hope you will stay with us again on your return trip!

10/10 – Utmerket

Nere

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were great, as well as the breakfast.
Bodde her 1 natt i mars 2024
Svar fra Savannah den 13. mai 2024
Thank you so much for your review! I hope you will stay with us again in the future!

10/10 – Utmerket

Nicholas

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Savannah den 13. mai 2024
Thank you for your rating!

4/10 – Dårlig

Ashley

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked this based on the excellent reviews. I stayed here with my family and although I felt safe, I wouldn't stay here again because of cleanliness and the fact that it is very motel like. The hot tub outside was cold and when we notified the front desk, they said there was nothing they could do about it.
Bodde her 2 netter i mai 2024
Svar fra Marty F. den 9. mai 2024
In our documentation, it states that you did report the jacuzzi and maintenance staff was sent to assess the issue. The issue shows as had been fixed. I'm unsure of why you gave us the score we received but we hope that you find a hotel better suited for your needs.

4/10 – Dårlig

Joan

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It’s an older property not well maintained no black out curtains no elevators not comfortable at all
Bodde her 1 natt i mai 2024
Svar fra Savannah den 7. mai 2024
Each room has black-out curtains. If you could not find these, the front desk staff are available 24/7 to assist with issues like these. It may have been overlooked in the booking process, but hotels with elevators will include this in their amenities section. Our hotel does not advertise an elevator, so it is no surprise that when you arrived, we did not have one.

6/10 – Grei

Janet

Likte: Personale og service
Two things about our room should be noted. The door (215) was somewhat difficult to open and the toilet was “unsteady” on its base. On the whole however, the staff themselves were welcoming and very helpful.
Bodde her 2 netter i april 2024
Svar fra Savannah den 7. mai 2024
Thank you for bringing this issue to our attention. We will get this issue resolved right away.

8/10 – Bra

mary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Access
Bodde her 4 netter i mai 2024
Svar fra Savannah den 8. mai 2024
I am unsure of what this means...Thank you for your rating.

10/10 – Utmerket

Miguel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a chill great hotel!
Bodde her 3 netter i mai 2024
Svar fra Savannah den 7. mai 2024
Thank you for your review!

10/10 – Utmerket

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stopover the night before flying out from Albuquerque Airport. Free airport shuttle and the drive is less than 5 minutes
Bodde her 1 natt i mai 2024
Svar fra Marty F. den 6. mai 2024
Our location relative to the airport gives us a huge leg up in terms of convenience. We also have the Shuttle which adds to the convenience factor. We're glad you enjoyed your stay

8/10 – Bra

Willy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Behulpzaam en proper motel, goed breakfast en door de dag koffietje te krijgen.
Bodde her 2 netter i mai 2024
Svar fra Marty F. den 6. mai 2024
Thank you for your review! We appreciate you letting us know your thoughts.

8/10 – Bra

Ingrid

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Attractive building, updated room except: Please exchange carpeting for wood flooring.
Bodde her 1 natt i mai 2024
Svar fra Marty F. den 6. mai 2024
We are currently exploring more updates for the hotel. Currently, our pet friendly rooms have laminate wood style flooring.

10/10 – Utmerket

Jane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There is a free 24 hour airport shuttle available, which we used on both of our stays. They picked us up at the airport at midnight and took us to the airport at 3:30am. Staff knew that airport security didn't open until 3:45am, which saved us going even earlier. These shuttles operate on the hour and half hour by request. Staff were cheerful and helpful. The rooms are comfortable and well appointed. Breakfast was nice and included eggs, a breakfast meat, potatoes, waffles, a pot of oatmeal, and green chile sauce to spruce up the eggs. There is a Village Inn almost out front and a Waffle House less than a block down the street. The hotel has some food items for sale in the lobby. Bus 50, which connects the airport with the Alvarado Transit Center downtown, stops out front. It runs on the hour and half hour weekdays, less often weekends. It's best to check the schedule. We had short stays, but enjoyed being there.
Bodde her 1 natt i april 2024
Svar fra Marty F. den 6. mai 2024
Thank you for your wonderful review. We try and go above and beyond for our guests where we can. We try to maintain a knowledgeable staff to assist with guest matters at the hotel and the surrounding area.

10/10 – Utmerket

Vivian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff. Horrible parking area
Bodde her 1 natt i mai 2024
Svar fra Marty F. den 3. mai 2024
I apologize for the parking. We have two lots available for parking, however on days where the hotel is sold out it may be an issue to find parking, especially if guests do not park their vehicles properly. One of the ways we try to prevent this is by letting guests know that if they take too many spaces in our lot, they may lose their incidental deposit.

10/10 – Utmerket

Loretta J

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very helpful with places to go eat and shop and site see. The location was near the airport which was a priority.
Bodde her 10 netter i april 2024
Svar fra Marty F. den 3. mai 2024
Thank you for your review! We try and make every guest feel welcome and one of the ways we do that is to provide suggestions for things to do around Albuquerque.

10/10 – Utmerket

Emily

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff here was exceptional. The front desk was knowledgeable and courteous. My driver, Rose, was prompt and friendly. She was conversational, and kind.
Bodde her 1 natt i april 2024
Svar fra Marty F. den 3. mai 2024
Thank you for your kind words. Rose will be ecstatic to hear that you enjoyed her company.

10/10 – Utmerket

James L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check amd check out were quick amd easy. All staff friendly, polite and helpful. Room was clean and comfortable. They got us to airport on time. Great stay. If in Albuquerque again we will stay there.
Bodde her 2 netter i april 2024
Svar fra Marty F. den 3. mai 2024
I'm glad you enjoyed your time with us! We look forward to hosting you again!

10/10 – Utmerket

Lynelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The jacuzzi was great! Facility was clean
Bodde her 4 netter i april 2024
Svar fra Marty F. den 3. mai 2024
I'm glad that you enjoyed our tub! We hope that you'll stay with us again,

8/10 – Bra

Scott

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I enjoyed my brief stay however every single aspect of WiFi or receiving ANY legitimate cell signal was like being in a Faraday Cage. Next to none. Which is why I reviewed it as such.
Bodde her 1 natt i april 2024
Svar fra Savannah den 1. mai 2024
Thank you for your feedback, we have already contacted our internet provider about this issue. They are working on resolving it ASAP.

10/10 – Utmerket

Yesenia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good service
Bodde her 2 netter i april 2024
Svar fra Savannah den 30. apr. 2024
Thank you for your rating!

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a very nice hotel.
Bodde her 1 natt i april 2024
Svar fra Savannah den 29. apr. 2024
Thank you for your kind words.

8/10 – Bra

Joseph og Surrey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The facility was clean, beds comfortable and staff helpful in a location that appears safe. We were located in the rear building and found we could not connect to the wifi. Staff tried to help with no sucess. Includes a hot breakfast. We would stay here again.
Bodde her 1 natt i april 2024
Svar fra Savannah den 29. apr. 2024
Thank you for your review, and for bringing the internet issue to our attention. We have contacted our internet service provider about the issue.I am glad that otherwise, you did enjoy your stay.

10/10 – Utmerket

Ken

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The shuttle from the airport
Bodde her 1 natt i april 2024
Svar fra Savannah den 29. apr. 2024
I'm glad the shuttle service made your stay easier.

10/10 – Utmerket

Clement

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were only there for one night but the staff was helpful and courteous. Room was very clean and comfortable. We left early morning on the shuttle to airport.....so convenient and the driver was so kind. Great experience for my wife and I. Thank you!
Bodde her 1 natt i april 2024
Svar fra Savannah den 29. apr. 2024
Thank you for your review! I am glad you had a great experience with us, and I hope we can provide you with more.

10/10 – Utmerket

Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Savannah den 29. apr. 2024
Thank you for your rating!

10/10 – Utmerket

Tina og Livingston

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dog friendly and restaurants within walking distance. I stayed for 3 nights. Free water bottles, good breakfast, and friendly accommodating staff.
Bodde her 3 netter i april 2024
Svar fra Savannah den 29. apr. 2024
Thank you, thank you, thank you! We hope we will see you again!

10/10 – Utmerket

Adeliia

Likte: Renhold, personale og service og fasiliteter
Front desk super nice Water bottle free Airport shuttle No elevator which is a bit problematic for carry heavy luggage
Bodde her 1 natt i april 2024
Svar fra Savannah den 29. apr. 2024
Thank you for your review. An elevator is not listed under our amenities/overview about the hotel. We do not advertise one because we do not have one. We can however, pre-assign you for a first floor room if you let us know prior to your arrival.

6/10 – Grei

George

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
There is no elevator and we couldn't get a room on the first floor. The hotel staff carried our luggage upstairs, so that helped but probably won't book again.
Bodde her 1 natt i april 2024
Svar fra Savannah den 29. apr. 2024
We do not list an elevator under our amenities, we do not advertise one because we do not have one.

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice pool and excellent breakfast.
Bodde her 1 natt i mars 2024
Svar fra Savannah den 24. apr. 2024
Thank you for your review! I am glad you enjoyed our breakfast.

4/10 – Dårlig

David W

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Savannah den 24. apr. 2024
It looks like you did not mention any grievances to our front desk staff, and there is no feedback in this review.I'm sorry you did not enjoy your stay, but there is nothing that I can do for you since I do not have enough information to assist with a resolution. I hope you have a better day.

6/10 – Grei

tracy

Bodde her 2 netter i april 2024
Svar fra Savannah den 14. mai 2024
Thank you for your rating.

10/10 – Utmerket

Jeffrey

Bodde her 1 natt i april 2024
Svar fra Savannah den 24. apr. 2024
Thank you for your rating!

10/10 – Utmerket

Marquita

Bodde her 1 natt i mars 2024
Svar fra Savannah den 13. mai 2024
Thank you for your rating!

8/10 – Bra

Alfonso

Bodde her 1 natt i januar 2024
Svar fra Savannah den 13. mai 2024
Thank you for your rating!

10/10 – Utmerket

Louis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sofa bed very uncomfortable!
Bodde her 1 natt i april 2024
Svar fra Marty F. den 22. apr. 2024
I apologize for the sofa bed. We also have rollaway beds that may feel better. Ask the front desk for options and we can try to help.

10/10 – Utmerket

Nita

Reiste med en gruppe
Likte: Renhold og personale og service
Spacious room. Appreciate breakfast available and free shuttle.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly, helpful staff. Clean. Convenient location.
Bodde her 2 netter i april 2024
Svar fra Marty F. den 22. apr. 2024
Thank you for your review! We’re glad you enjoyed your stay with us!

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like that the staff drives around the parking lot surveilling the vehicles
Bodde her 1 natt i april 2024
Svar fra Savannah den 20. apr. 2024
Thank you for your review!

6/10 – Grei

christian

Bodde her 1 natt i april 2024
Svar fra Savannah den 7. mai 2024
Thank you for your rating. I would like to find out more about your stay.

8/10 – Bra

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Savannah den 20. apr. 2024
Thank you for your rating!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Savannah den 20. apr. 2024
Thank you for your rating!

8/10 – Bra

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A decent place for night before flight. Van was on time and driver lovely and cheerful
Bodde her 1 natt i april 2024
Svar fra Marty F. den 17. apr. 2024
I'm glad that you enjoyed your stay with us!