Dear Mr./Ms. Morten, Warm greetings from Khalidiya Palace Rayhaan by Rotana, Abu Dhabi!Thank you for sharing your feedback relating to your recent stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Mr./Ms. Rikard, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Hotels.com Member, Thank you for taking the time to share your review on this platform. It is with great pleasure to know that you had a relaxing stay with us, and thank you for highlighting our excellent food, service, and recreation facilities. With regard to our food and beverage pricing, we would like to kindly assure you that the prices we offer are competitive and in line with the other 5-star hotels in the city. Nonetheless, your comment is noted and this will be considered in case of any rate related adjustments. Once again, thank you for your feedback and we can’t wait to welcome you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for taking the time to post your review on this platform and it was indeed our pleasure having you as our valued guest. We at Khalidiya Palace Rayhaan by Rotana are wholeheartedly touched by your endearing compliments and are sincerely pleased to know that you had a wonderful stay with us. Your feedback will surely serve as an encouragement for us to keep exceeding our guests’ expectations at all times. Your comments/suggestions about your Beach Club experience have been noted. Once again, thank you for your time and we look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Expedia Member, Thank you for sharing your review of Khalidiya Palace Rayhaan by Rotana on Expedia. It is with delight to know we exceeded your expectations and provided you a wonderful family holiday with us. We appreciate your positive feedback and rest assured that this has been passed on to the team. Once again, thank you very much for staying with us and we hope to welcome you back to the hotel soon. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com member, Thank you for staying with us and posting your review on this platform. We at Khalidiya Palace Rayhaan by Rotana are wholeheartedly touched by your endearing compliments and are sincerely pleased to know that you had an excellent stay with us. Thank you for highlighting our excellent facilities and your feedback has been passed on to the team. Once again, thank you for your time and we look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for sharing with us your feedback following your recent visit. We are happy that you had an enjoyable stay with us and thank you for your flattering comments. At Khalidiya Palace Rayhaan by Rotana, we always do our utmost in providing our guests with the highest level of service and facilities. Once again, thank you for your feedback and we hope to be of service to you once more in the near future. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for sharing your kind comments about the Khalidiya Palace Rayhaan by Rotana on Hotels.com. We are delighted to know that your stay with us was beyond expectations and thank you for highlighting our excellent room, colleagues’ hospitality and customer service, and recreation facilities. Once again, thank you very much for your feedback and we hope to be of service to you once more during your next stay in Abu Dhabi. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for choosing to stay at Khalidiya Palace Rayhaan by Rotana during the Special Olympics. We always do our utmost in exceeding our guests’ expectations, therefore it is with delight to know that you appreciated our efforts. Thank you very much for your perfect rating. We look forward to welcoming you again in the hotel for another memorable stay in Abu Dhabi. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for staying with Khalidiya Palace Rayhaan by Rotana and we appreciate your valuable feedback. It is with delight to know that your stay with us was beyond expectations. We look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for posting your review on this platform. It is always encouraging to receive a positive feedback from our guest as this goes a long way in motivating our team in our aim to provide the highest quality of service and facilities. Rest assured that your compliments have been passed on to the team. Thank you once again for your feedback and look forward to welcoming you and your family back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for staying with us and posting your review on Hotels.com. We are glad that you had an enjoyable stay with us and we met your expectations. On the other hand, we would like to highlight that “Rayhaan” is a brand of Rotana which restores the values of the contemporary Arabian culture hence, we are not serving any kind of alcohol in the hotel. However, we have created healthy options in replacement of this specific aspect and we are committed to delivering the highest standards of service in other areas. Once again, thank you for your feedback and it would be our pleasure welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, We appreciate the time you have taken to share your valuable feedback about your recent stay with us on Hotels.com. We are delighted to know that we exceeded your expectations and provided you a memorable stay with us. Your positive comments about beach facility and breakfast are truly appreciated. Once again, thank you for your feedback and deeming us as the best hotel to stay in Abu Dhabi. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager

Dear Hotels.com Member, Thank you for staying with Khalidiya Palace Rayhaan by Rotana and posting your review on this platform. We are glad that you had an enjoyable stay with us and we met your expectations. Thank you for your positive comment about our dinner buffet. We look forward to welcoming you again in the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Eleni Tsolakou General Manager

Dear Expedia member, Thank you for staying with us and sharing your feedback on this platform. We are delighted to know that you were satisfied with your stay with us, and thank you for your positive comments about our location, room, colleagues’ hospitality and breakfast. Please allow us to highlight that “Rayhaan” is a brand of Rotana that restores the values of the contemporary Arabian culture. Therefore, we are not serving any kind of alcohol in the hotel and this information is stated in our website and other booking channels. However, we have created healthy options in replacement of this specific aspect and we are committed to delivering the highest standards of service in other areas. Your other comment about the elevator has been noted. Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Eleni Tsolakou General Manager

Dear Expedia Member, We are delighted to read your positive feedback following your recent stay with us. Thank you for highlighting our great recreation facilities, and excellent colleagues’ hospitality and customer service. We are happy that we were able to provide you an enjoyable experience. We look forward to your next visit to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager

Dear Hotels.com Member, Thank you for staying at Khalidiya Palace Rayhaan by Rotana. We are glad that you had a memorable stay with us and you liked the room upgrade we provided. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Eleni Tsolakou General Manager

Dear Hotels.com member, Thank you for staying at Khalidiya Palace Rayhaan by Rotana and sharing your high ratings on this platform. We look forward to welcoming you back to the hotel soon. Yours sincerely, Naji Esta Executive Assistant Manager

Dear Hotels.com Member, Warmest greetings from the Khalidiya Palace Rayhaan by Rotana. Thank you for your high ratings and we are glad to know that we were able to make your stay with us a memorable experience. Please be informed that the prices we offer for our internet service is competitive and in line with the current market trend in other 5 star hotels in the city. Since bandwidth allocation for the Wi-Fi in the lobby is limited, the connection gets slow when a number of concurrent users are connected. Nonetheless, please rest assured that we have noted your comment and this will be considered in case of any rate related adjustments. Once again, thank you for your feedback and we look forward to welcoming you back to the hotel soon. Yours sincerely, Naji Esta Executive Assistant Manager

Dear Expedia Member, Thank you so much for staying at the Khalidiya Palace Rayhaan by Rotana and for writing us a lovely review. It was our pleasure to have been of service to you and we are honored to receive your positive remarks. Thank you for your compliments about our colleagues’ hospitality, convenient location and recreation facilities. Regarding your comment about the lack of alcohol in the hotel, we wish to kindly inform you that “Rayhaan” is a brand of Rotana which restores the values of the contemporary Arabian culture. Hence, we are not serving any kind of alcohol in the hotel and this information is as well stated in our website and other online channels. However, we have created healthy options in replacement of this specific aspect and we are committed to delivering the highest standards of service in other areas. Thank you once again for your continuous patronage and for recommending us to the other travelers. Meanwhile, we look forward to welcome you back to the hotel on your next visit in Abu Dhabi. Yours sincerely, Naji Esta Executive Assistant Manager

Dear Hotels.com Member, Warmest greetings from Khalidiya Palace Rayhaan by Rotana. We are happy to know that your stay with us was enjoyable and thank you for your 5-star ratings. Your wonderful feedback about the hotel, colleagues and recreation facilities have been noted and shared with the team. With regard to your comment about the lack of alcohol in the hotel, kindly be informed that “Rayhaan” is a brand of Rotana which restores the values of the contemporary Arabian culture. Hence, we are not serving any kind of alcohol in the hotel. However, we have created healthy options in replacement of this specific aspect and we are committed to delivering the highest standards of service in other areas. Thank you once again for your feedback. Meanwhile, we look forward to welcoming you back to the Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Naji Esta Executive Assistant Manager

Dear Hotels.com Member, It is indeed our pleasure having you as valued guest and we are delighted to know that we were able to provide you a fantastic time with us. With regard to your comment about the internet, please be advised that Rotana Hotels remains to charge for internet service in line with the current market trend in other 5 star hotels in the city. However, Wi-Fi is available in the lobby free of charge for a limited bandwidth. High speed internet connection is available throughout the hotel and can be purchased for an additional fee. Nonetheless, please rest assured that we have noted your comment and this will be considered in case of any rate related adjustments. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Naji Esta Executive Assistant Manager

Dear Hotels.com Member, Thank you very much for the very positive review and the high marks you have given us. We very much appreciate your positive remarks about our services and facilities. Thank you for highly recommending us to the other travelers and we look forward to welcoming you back at Khalidiya Palace Rayhaan by Rotana for another memorable treasured experience. Yours sincerely, MARK TIMBRELL General Manager

Dear Mr. Steven, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for your kind words! We're thrilled to hear that our team members went above and beyond to make your stay truly wonderful.Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted that our team members made a positive impression on you.We look forward to welcoming you back for another fantastic stay in the future. With kind regards, Harald Feurstein General Manager

Dear Ms. Silvia,Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our guest rooms and services met your expectations.It's wonderful to hear that you found your room spacious and well-equipped, with everything you needed for a comfortable stay. We're delighted that you appreciated the beautiful view from your balcony and that you found our beach service convenient and efficient.We're especially pleased to hear that you enjoyed dining at our Kamoon (Arabic Restaurant) and that you found our buffet breakfast satisfactory. Providing delicious and diverse dining options is important to us, and we're thrilled that you enjoyed the culinary offerings during your stay.We appreciate your kind words and thank you for choosing to stay with us. It would be our pleasure to welcome you back for another wonderful stay in the future.Sincerely, Majd El ZyrExecutive Assistant Manager

Dear Mr./Ms. Benno, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us. Your comments have been shared with the team and I am confident that this will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours, Majd El ZyrExecutive Assistant Manager

Dear Ms. Mariam, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Mr. Fahed, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us. Your rating/feedback have been shared with the team and I am confident that this will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely, Harald FeursteinGeneral Manager

Dear Valued Guest, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for your wonderful feedback! We're thrilled to hear that you experienced excellent hospitality during your stay with us.Providing top-notch service at great prices is something we take pride in, and we're delighted that we could meet your expectations in this regard.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely, Majd El ZyrExecutive Assistant Manager

Dear Ms. Rasmina, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for sharing your feedback with us. We appreciate you noting that our hotel is approximately 30 minutes away from the airport.While we understand that proximity to the airport is an important factor for some guests, we hope that the quality of our accommodations and services makes the journey worthwhile.We value your input and hope to have the opportunity to welcome you back for another pleasant stay in the future.Sincerely, Majd El ZyrExecutive Assistant Manager

Dear Mr. Maxim, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you so much for choosing to stay with us again and for taking the time to share your feedback here on Expedia review platform! We're thrilled to hear that you had another enjoyable visit to our hotel.It's fantastic to know that you found our facilities, such as the pool and beach, to be accommodating for your family vacation. We take great pride in providing a comfortable and enjoyable environment for families to create lasting memories.Our commitment to being an alcohol-free hotel is part of our dedication to creating a family-friendly atmosphere where everyone can relax and have a wonderful time without any concerns.We're also delighted that our staff made a positive impression on you. Providing friendly and attentive service is a top priority for us, and it's always rewarding to hear when our efforts are appreciated.Thank you once again for your kind words, and we look forward to welcoming you back for another memorable stay in the future!Kind regards, Majd El ZyrExecutive Assistant Manager

Dear Mr. Paul Warm greetings from Khalidiya Palace Rayhaan by Rotana and thank you so much for sharing your feedback here on Expedia! We are thrilled to hear that you had another memorable stay. Providing exceptional service is our top priority, and we're delighted that our breakfast staff and Arshad made such a positive impact on your visit. Your kind words mean the world to us, and we can't wait to welcome you back for another wonderful stay. Kind regards, Majd El ZyrExecutive Assistant Manager

Dear Mr. Abdalla, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you so much for your glowing review and for sharing here on Expedia review platform! We are absolutely thrilled to hear that you found our property to be second to none and that you experienced a fully complete and comprehensive 5-star operation during your stay. Your recommendation means the world to us!Providing exceptional experiences for our guests is our top priority, and it's incredibly rewarding to receive such positive feedback. We're grateful for your kind words and for choosing to stay with us.We hope to have the pleasure of welcoming you back for another memorable stay in the future!Sincerely, Harald Feurstein General Manager

Dear Mr./Ms. Zrinka, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Mr. Faisal, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for sharing your feedback with us following your stay. We're pleased to hear that you enjoyed our hotel's location. We understand the importance of a convenient and accessible location for our guests, and we're glad it contributed positively to your experience.Your comments regarding the need for refurbishing in certain areas and the breakfast menu are duly noted. We are continuously striving to enhance our facilities and services to better meet the expectations of our guests, and your feedback will certainly be taken into consideration as we plan for future improvements.We value your input and hope to have the opportunity to welcome you back in the future, where we aim to provide an even more enjoyable stay.Sincerely, Harald FeursteinGeneral Manager

Dear Mr./Ms. Concetta, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Harald FeursteinGeneral Manager

Dear Valued Guest, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your recent stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Mr./Ms. Vimal, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your recent stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Mr. Ryan, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for sharing your positive feedback about your stay with us! We are happy to hear that you had a great experience and that our staff left a positive impression on you.It's wonderful to know that you found our gym to be better than any other hotel gym. We take pride in providing excellent facilities for our guests, and we're delighted that it exceeded your expectations.We're also pleased to hear that the view of the palace made up for not having a sea view and that it turned out to be even better. Your satisfaction is our priority, and we're glad that you enjoyed your stay with us.Once again, thank you for your feedback. We look forward to the opportunity of welcoming you back for another wonderful stay. Sincerely, Majd El ZyrExecutive Assistant Manager

Dear Mr. Mike, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you for taking the time to share your feedback here on Expedia. We're pleased to hear that you found our hotel well-located and enjoyed the pool area.We appreciate your comments and hope to welcome you back for another positive experience in the future.Best regards,Majd El ZyrExecutive Assistant Manager

Dear Mr./Ms. Don, Warm greetings from Khalidiya Palace Rayhaan by Rotana! Thank you so much for your incredibly kind words and positive feedback! We are thrilled to hear that you had an absolutely first-rate experience during your stay with us.It's wonderful to know that you found our rooms to be far above average, and we're delighted that our staff's attentiveness and friendliness left a lasting impression on you. Additionally, we're thrilled that you enjoyed our breakfast buffet – we strive to provide a diverse and delicious selection for our guests.Your recognition of our all-round excellence means a lot to us, and we appreciate you taking the time to share your experience. It's guests like you that motivate us to continually provide the best service possible.Thank you once again for choosing to stay with us!Sincerely, Majd El ZyrExecutive Assistant Manager

Dear Ms. Lucelia, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El Zyr Executive Assistant Manager

Dear Mr. Francesco, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El Zyr Executive Assistant Manager

Dear Mr. David, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Majd El Zyr Executive Assistant Manager

Dear Mr./Ms. Kuan-Chuen, Warm greetings from Khalidiya Palace Rayhaan by Rotana!Thank you for sharing your feedback relating to your stay at Khalidiya Palace Rayhaan by Rotana.It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us.We look forward to welcoming you back to the hotel soon.Kind regards,Harald FeursteinGeneral Manager

Dear Ms. Rosangela, Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you encountered during your stay. We regret to hear about the unexpected challenge with the room upgrade, particularly its proximity to the restaurant with loud music. We understand the importance of a restful night, especially before a marathon, and we genuinely apologize for the disruption this caused. It's disappointing to learn that we did not provide immediate solutions.We take your feedback seriously and will use it as an opportunity to improve our services. Your satisfaction is our priority, and we appreciate your understanding. We are glad to hear that you were happy with 20% discount on your future stay. We hope this gesture demonstrates our commitment to making amends for any inconvenience you experienced.Should you decide to give us another chance in the future, we would love the opportunity to provide you with a more positive and seamless experience.Once again, thank you for your valuable feedback, and we wish you continued success in your future endeavors.Kind regards,Majd El ZyrExecutive Assistant Manager

Dear Mr. Akhil, Warm greetings and thank you for having chosen Khalidiya Palace Rayhaan by Rotana as the hotel of choice and for taking the time to share your feedback on Expedia review platform. Your review is truly heart-warming and a testament to all our efforts in making sure that valuable guests like you will have a memorable and wonderful stay in the hotel. I am confident that your praises will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours, Harald FeursteinGeneral Manager

Dear Valued Guest, Warm greetings and thank you for having chosen Khalidiya Palace Rayhaan by Rotana as the hotel of choice and for taking the time to share your feedback in Expedia relating to your recent stay. It was a pleasure to be at your service and we are delighted to know that we were overall able to meet your expectations during your time with us. Your comments have been shared with the team and I am confident that your praises will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your time and we most certainly do look forward to welcoming you and your family back to our hotel as our valued guest in the future. Sincerely yours, Harald FeursteinGeneral Manager

Dear Mr./Ms. Giacinto, Warm greetings and thank you for having chosen Khalidiya Palace Rayhaan by Rotana as the hotel of choice and for taking the time to share your feedback in Expedia.It was a pleasure to be at your service and we thank you for the overall rating you've given us. We also do take note of your added feedback with regard to the beach area. Yet as you correctly noted, it is not open sea, which does have it’s own set of advantages and disadvantages. This of course being an area that we cannot easily influence. In this we do note that our beach is indeed among the larger private beaches of any Abu Dhabi City hotels and we do appreciate your kind understanding regarding this.Once again, thank you for your feedback and we do hope that we will have the opportunity to welcome you back to Khalidiya Palace Rayhaan by Rotana. Sincerely yours, Majd El ZyrExecutive Assistant Manager

Dear Mr. Jason, Warm greetings and thank you for having chosen Khalidiya Palace Rayhaan by Rotana as the hotel of choice and for taking the time to share your feedback in Expedia relating to your stay. Your review is truly heart-warming and a testament to all our efforts in making sure that valuable guests like you will have a wonderful stay in the hotel. I am confident that your praises will serve to motivate all of us further as we strive to provide the best possible experience to all of our guests. Once again, thank you for your time and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours, Majd El ZyrExecutive Assistant Manager