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Heartland Hotel Queenstown

3.0 star property
Comfortable eco-certified hotel near Skyline Gondola

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Heartland Hotel Queenstown

View from property
View from property
Front of property – evening/night
Family Room | Lake view
Lobby lounge
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
27 Stanley Street, Queenstown, 9197
  • Popular LocationSkycity Queenstown Casino6 min walk
  • Popular LocationKiwi and Birdlife Park12 min walk
  • Popular LocationSkyline Gondola13 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

I was allocated a room with a firm but comfortable king bed, and a very good shower. This hotel is in a convenient locat...
Matt
Feb 13, 2024
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Chalet Quad Room

Chalet Quad Room | Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 29.9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 50.0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Superior King View Room | Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 50 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Chalet Studio King Room | Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Queenstown

Heartland Hotel Queenstown is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the entertainment district and near the beach. Skyline Gondola and Onsen Hot Pools are worth checking out if an activity is on the agenda. Queenstown Gardens and Cookie Time are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Queenstown travel guideOpens in a new window

What's nearby

  • Queenstown Gardens - 4 min walk
  • Skycity Queenstown Casino - 6 min walk
  • Kiwi and Birdlife Park - 12 min walk
  • Skyline Gondola - 13 min walk
  • Bob's Peak - 13 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪Fat Badgers Pizza - ‬5 min walk
  • ‪The World Bar - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kfc - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Heartland Hotel Queenstown

Eco-certified hotel located in Queenstown City Centre
Near Skyline Gondola, Heartland Hotel Queenstown provides dry cleaning/laundry services, a bar and a gym. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner and children's meals. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), tour/ticket information and a front desk safe
  • Free newspapers, a TV in reception and smoke-free property
  • Guest reviews give good marks for the location
Room features
All 81 rooms have comforts such as 24-hour room service, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Mini fridges, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 20 to 29 for adults and NZD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 floors
  • 7 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 20 to 29 for adults and NZD 10 to 15 for children
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 25 Jun 2024, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 26 Jun 2024 start from 1 477,04 kr, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heartland Hotel Queenstown?

Self-parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Checkout is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this eco-certified hotel is within a 15-minute walk of Queenstown Arts Centre and Skyline Gondola. St Josephs Parish and Queenstown Gardens are also within 5 minutes.

Heartland Hotel Queenstown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 350 out of 1005 reviews" "
Rating 8 - Good. 437 out of 1005 reviews" "
Rating 6 - Okay. 161 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Georgia

Travelled with partner
Liked: Cleanliness, staff & service
Heartland Hotel was a fantastic value option for accommodation and we did get what we expected. Our Chalet room was warm, dry and well equipped however the age was starting to show with chips and cracks on the walls and the single pane windows did certainly let in some road noise as we were right by it (Room 110) Overall, we got what we paid for and it did what we needed it to, not disappointed or satisfied.
Stayed 3 nights in Jun 2024

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a great central location and overall lovely accommodation. Other than the bathroom in our unit needing some upgrades.
Stayed 1 night in Jun 2024

8/10 Good

Randall, Honolulu

Travelled with family
Liked: Staff & service
Front desk staff were exceptionally helpful. Thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in May 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms for a reasonable price. But god helpvyou if you show up with your own vehicle. Parking options are scarce and the whole area is single lane.
Stayed 1 night in Jun 2024

10/10 Excellent

Torea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the CBD, shops, Queenstown Gardens, and Lake Wakatipu. Convenient due to the location. Can be hard to get a carpark as it’s first in first served.
Stayed 3 nights in May 2024

8/10 Good

Bruce

Stayed 1 night in Jun 2024

8/10 Good

Judy

Stayed 1 night in May 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely stay, the chalet king view room was very nice! Bathrooms could do with a redo, the staff were very friendly & helpful, dinning room was very good
Stayed 4 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great!
Stayed 7 nights in May 2024