Outdoor pool

Reviews of Centara Muscat Hotel Oman

4 out of 5
Centara Muscat Hotel Oman
Way 6816, Ghala Heights, Wilyat Bausher, Muscat

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 299 reviews" "
Rating 8 - Good. 114 out of 299 reviews" "
Rating 6 - Okay. 28 out of 299 reviews" "
Rating 4 - Poor. 5 out of 299 reviews" "
Rating 2 - Terrible. 10 out of 299 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sepehr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from The Hotel Management on 22 Jan 2024
Dear Sepehr,Thank you so much for your perfect 10 out of 10 rating! We're thrilled to hear you had a fantastic stay at Centara Muscat Hotel Oman. While we're grateful for your top score, we'd love to understand what made your experience truly exceptional. Sharing even a few words about your favorite aspect of your stay would help us continue providing unforgettable experiences for all our guests.We appreciate your time and look forward to hearing more about your visit!Sincerely,The Centara Muscat Hotel Oman Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Centara. Very comfortable beds and pillows. Nice service. Used the massage service which was nice. Didn't try the food though. Staff very friendly and welcoming.
Stayed 4 nights in Dec 2023
Response from The Hotel Management on 24 Dec 2023
Dear Anonymous,Dear [Guest Name],Thank you for the wonderful review! We're so glad you enjoyed your stay at Centara, from the comfy beds to the friendly service and relaxing massage. We hope you try our amazing food next time - you won't be disappointed!Happy travels,The Centara Muscat Hotel OmanTeam

8/10 Good

ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Good value for money, easy parking and good service
Stayed 2 nights in Dec 2023
Response from The Hotel Management on 24 Dec 2023
Dear Ali,Thank you so much for taking the time to leave a review! We're thrilled that you found your stay here overall good, and we appreciate your kind words about our value for money, easy parking, and friendly service. We strive to provide a great experience for all our guests, so your feedback is truly valuable.We hope you have a wonderful day, and we welcome you back again anytime!Sincerely,The Centara Muscat Hotel Oman

2/10 Terrible

Mohamad

Stayed 5 nights in Dec 2023
Response from The Hotel Management on 13 Dec 2023
Dear Mohamad,Thank you for sharing your candid feedback, and we hope you will accept our most sincere and profound apologies for not measuring up to your expectations.We are distressed to learn about your experience and I have taken up your comments with the team for immediate investigation and corrective action. We always strive to serve our valued customers with the highest and most consistent of standards, and we request you to consider this as an aberration that is not reflective of our regular service.Again please accept our sincere apologies and we hope you will offer us another opportunity to look after you in a manner that you expect. Sincerely yours,The Hotel Management

6/10 Okay

Georges

Disliked: Staff & service
Centara was once a good hotel. That is evident. But, at this stage, it's resting on its laurels. The rooms are nice and large, but housekeeping suffers. I killed a cockroach in the room, but the hotel never followed up with pest control, even after I had reported it. There's a nice pool on the roof, but it needs maintenance. The gym is quasi abandoned. Staff is inattentive and dismissive. They're not rude. They fake interest and never follow up on requests. A good manager will whip Centara into shape, but they need to have in place.
Response from Warm regards, Najma. I. Guest Service Agent on 9 Apr 2024
Dear Guest,Thank you for sharing your feedback. We deeply regret that your recent experience at Centara fell short of expectations. Your concerns regarding cleanliness, maintenance, and staff attentiveness are taken seriously. Rest assured, immediate actions will be taken to address these issues and enhance our services. We sincerely apologize for any inconvenience caused during your stay. Your valuable feedback helps us strive for excellence, and we hope to have the opportunity to welcome you back in the future, providing you with a much-improved experience.

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from The Hotel Management on 12 Nov 2023
Dear Mariusz,Thank you for taking the time to reply with your kind comments on our hotel. It was a pleasure to have you stay with us at Centara Muscat Oman. We are glad to learn that you were happy with the services of our hotel in general.We value your patronage and look forward to welcoming you again. Sincerely yours,Sucheera LeelasatidkulRooms Division Director

2/10 Terrible

LIDA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start. This is THE WORST hotel we have ever stayed. The whole hotel and hallways smell like dead fish. Our room was nasty. There was hair on our bed sheet and the pillow cases were stained. We asked to change our room. The new room wasn’t any better. There was a hole in our bed sheet and the shower drain wasn’t working properly. We ended up not taking shower at all. The washroom was not cleaned and it felt disgusting. We were missing hand soap and when given one, it was broken. The towels smelled like they haven’t been washed. I wouldn’t recommend thid hotel to anyone.
Stayed 1 night in Nov 2023
Response from The Hotel Management on 12 Nov 2023
Dear Linda,Dear Thank you for sharing your candid feedback, and we hope you will accept our most sincere and profound apologies for not measuring up to your expectations.We are distressed to learn about your experience and I have taken up your comments with the team for immediate investigation and corrective action. We always strive to serve our valued customers with the highest and most consistent of standards, and we request you to consider this as an aberration that is not reflective of our regular service.Again please accept our sincere apologies and we hope you will offer us another opportunity to look after you in a manner that you expect. Sincerely yours,Sucheera LeelasatidkulRooms Division Director

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed a wonderful stay at the hotel. The room was very spacious and beautiful, the spa was amazing and the staff were helpful and courteous. The only issue I had was the hot water temperature was never hot, only lukewarm during my 4 day stay. Aside from that I had a wonderful time and plan to stay at the Centara the next time I am travelling to Oman.
Stayed 3 nights in Oct 2023
Response from The Hotel Management on 6 Nov 2023
Dear Beatrice,Thank you for your kind feedback. We are so pleased that you enjoyed your stay at our hotel. We are committed to providing our guests with a memorable and relaxing experience, and we are thrilled to hear that we met your expectations.We are aware of the issue with the hot water temperature, and we are working to resolve it as soon as possible. We apologize for any inconvenience this may have caused during your stay.We are glad to hear that you plan to stay with us again in the future. We look forward to welcoming you back to Centara Muscat Hotel Oman soon.Sincerely,Sucheera LeelasatidkulRooms Division Director

10/10 Excellent

Abhay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay
The hotel location is very good near the airport and vegetarian restaurants. Rooms are spacious and staff is courteous.
Stayed 1 night in Oct 2023
Response from Sucheera on 29 Oct 2023
Dear Mr. Abhay,Thank you for your kind words about our hotel! We're so glad to hear that you enjoyed our location, spacious rooms, and courteous staff. We're always striving to provide the best possible experience for our guests, and your feedback is very important to us.We're especially pleased to hear that you appreciated our proximity to the airport and vegetarian restaurants. We know that location is important to many of our guests, and we're lucky to be situated in a convenient spot that offers easy access to both.We're also proud of our spacious rooms and courteous staff. We believe that our rooms are some of the most comfortable in the area, and our staff is always happy to go the extra mile to ensure that our guests have a pleasant stay.Thank you again for your feedback. We hope to see you again soon!Sincerely,Sucheera LeelasatidkulRooms Division Director

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home when I stay there. Very beautiful motel that makes thing easy when man away from home. Staff is great and very helpful
Stayed 1 night in Aug 2023
Response from The Hotel Management on 27 Aug 2023
Dear Valued Guest,Thank you for staying at Centara Muscat Hotel Oman and taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to the hotel.Kind regards,The Management

10/10 Excellent

Vachitra

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nyc place n safe place for tourists
Stayed 2 nights in Mar 2023
Response from The management on 28 Mar 2023
Dear Valued Guest,Thank you for staying at Centara Muscat Hotel Oman and taking the time to share your experience with us.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to the hotel.Kind regards,The Management

8/10 Good

Harshana

Stayed 8 nights in Jan 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Highly recommend. Excellent customer service. Large room. Great restaurant with great staff. Nice swimming pool. Felt well looked after by staff.
Stayed 2 nights in Jan 2023

2/10 Terrible

issam

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much dear staff 😀
Stayed 6 nights in Sep 2022
Response from Gayan on 12 Oct 2022
Thank you very much for your valued feedback and we look forward to welcome you back again at Centara Hotels Oman

2/10 Terrible

johny

Business traveller
Disliked: Staff & service
Worse check in experience iny whole life
Stayed 2 nights in Jun 2022
Response from Centara Muscat Oman on 14 Jul 2022
Dear Mr. Johny, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay with us did not meet your expectations. Your comments have been shared with the concerned department head for any necessary action to ensure the level of services meets our guest’s expectations. Please accept our sincere apologies for any inconvenience that may have occurred. Kind Regards Management

2/10 Terrible

johny

Disliked: Staff & service, amenities
Stayed 1 night in Jun 2022

10/10 Excellent

Jennifer, APO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, loved the Thai theme and food. The pool area was great. Supermarket and restaurants in walking distance. Would stay again
Stayed 1 night in Mar 2022
Response from Mohamed Nasrat on 22 Mar 2022
Dear valued Guest Ms. Jennifer, Thank you very much for sharing your feedback and precious recommendations . Looking forward to extending you a warm welcome in the near future. Kind regards Management

8/10 Good

SUNIL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Mohamed Nasrat on 22 Mar 2022
Dear valued Guest Mr. Sunil , Thank you very much for sharing your feedback. Looking forward to extending you a warm welcome in the near future. Kind regards Management

10/10 Excellent

Radwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Mohamed Nasrat on 22 Mar 2022
Dear valued Guest Mr. Radwan , Thank you very much for sharing your feedback . Looking forward to extending you a warm welcome in the near future. Kind regards Management

6/10 Okay

Umberto

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ok hotel, far from everything. Worst thing was smoke smell in the room even if the room was no smoking! When reported, they offered to spray some dehodorant.
Stayed 1 night in Feb 2022
Response from MN on 22 Mar 2022
Dear valued guest Mr. Umberto, Thank you for sharing your feedback .Kindly note that the hotel is located in the new business hub of Muscat .All guest rooms are non smoking as advertised and informed to all our guest upon arrival , unfortunately some guests don`t abide to the rules smoking in the bathrooms hence transfer through the ventilation system . Please accept our apologies for any inconvenience may had occurred . Looking forward to extending you a warm welcome in the near future. Kind regards Management

10/10 Excellent

Mohammed

Stayed 1 night in Sep 2021
Response from OM on 29 Sep 2021
Dear valued Guest Thank you for sharing your feedback and precious recommendation with us.Looking forward to welcoming you once again in the near future. Kind regards Management

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, clean, modern, comfortable hotel. Certainly not the most central or interesting location (Ghana), but given that you need a car anywhere in Muscat, it kind of doesn’t matter. Located very near the Grand Mosque. The rooms were perfect and the beds and linens were so comfortable. Can’t recommend enough, unless you are looking for a hotel with a bar and built in night life.
Stayed 1 night in Mar 2020
Response from Centara Muscat Oman on 11 Mar 2020
Dear valued Guest, Thank you for sharing your excellent detailed feedback.We are delighted to know that you had an amazing time. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

10/10 Excellent

Jamile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine
Stayed 1 night in Mar 2020
Response from Centara Muscat Oman on 11 Mar 2020
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

8/10 Good

Mahmood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quite hotel
Good and comfortable but I had to wait for check in because my booking did not appear in reception desk.
Stayed 1 night in Feb 2020
Response from Centara Muscat Oman on 6 Mar 2020
Dear Mr Mahmood, Thank you for sharing your feedback.We are delighted to know that you had a great time, we have noticed your comment in regards of the booking please accept our sincere apologies for any inconvenience that may had occured. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it provided the iron table and complimentary Nescafé and tea everyday. As well as the gym
Stayed 3 nights in Feb 2020
Response from Centara Muscat Oman on 2 Mar 2020
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Some staff very helpful and kind. One or two let the rest of the team down by being unhelpful. Rooms quite clean but few spots in bathroom which are dirty.
Stayed 3 nights in Feb 2020
Response from Centara Muscat Oman on 24 Feb 2020
Dear valued Guest, Thank you for sharing your feedback.We have noticed your comment in regards to certain areas that lacked in measures.Please accept our sincere apologies for any inconvenience that may have occurred during the stay.Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

10/10 Excellent

Bonnie, Charlottesville, Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were amazed by the breakfast included in our reasonable nightly room charge. The bountiful array of freshly prepared foods offered buffet style included a half-dozen foods of Thai origin, a half-dozen foods of Middle Eastern origin, and a half-dozen foods familiar to Americans or Western Europeans. Some of these changed day to day. We could choose among maybe 10 types of fresh breads and rolls, plus many types of cheeses, fresh fruits and vegetables. Various juices, teas and coffees were available. My husband, who has traveled extensively on business, declares that it was the best breakfast buffet he has ever seen.
Stayed 3 nights in Feb 2020
Response from Centara Muscat Oman on 24 Feb 2020
Dear valued Guest, Thank you for sharing your excellent detailed feedback.We are delighted to know that you had an amazing time. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

8/10 Good

MIZANUR

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Centara Muscat Oman on 14 Feb 2020
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

8/10 Good

Emina

Travelled with group
Stayed 3 nights in Jan 2020
Response from Centara Muscat Oman on 3 Feb 2020
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
This is not a 4 star hotel. We did not like it at all. This is why: - the service was too slow; - the towels were not white; - the whole place smelled like a cheap perfume salon; - the hotel is located too far from all tourist attractions. The personal was very friendly though. We will not stay there again.
Stayed 2 nights in Dec 2019
Response from Centara Muscat Oman on 31 Dec 2019
Dear valued Guest, Thank you for your participation. Kindly note that the hotel is located in Muscat new business hub, ten minutes away from the airport and fifteen minutes away from the biggest shopping malls in Muscat, twenty five minutes away from the old city center and souk Mutrah , within a walking distance there is more than one restaurant serving various type of food including international takeaway brands , detailed information available on the reception desk upon our guest request. additionally it`s registered on Google map as Centara Muscat Oman. Your comments with regards to the room smell & towel will be checked and needful action will be taken to match your expectations. Looking forward to welcome you once again in the near future. Kind regards Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficent staff and a beautiful facility - very impressive and well worth the price!
Stayed 3 nights in Dec 2019
Response from Hotel Management on 7 Dec 2019
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Centara Muscat Oman on 5 Dec 2019
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing food at the Thai main restaurant. Staff was excellent!
Stayed 2 nights in Nov 2019
Response from Centara Muscat Oman on 5 Dec 2019
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

8/10 Good

mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Centara Muscat Oman on 19 Nov 2019
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

10/10 Excellent

Afh, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, super friendly staff, spacious rooms. Good parking at front of hotel. A bit inconvenient to get around Muscat as it is far away from the old part of town. Having a car is essential. The area around the hotel is a tad under developed but that is not an issue. All in all would happily stay at this hotel again.
Stayed 3 nights in Oct 2019
Response from OM on 12 Nov 2019
Dear valued Guest, Thank you for sharing your feedback. Looking forward to extend you a warm welcome in your coming visit. Kind regards Management

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from om on 12 Nov 2019
Dear valued Guest, Thank you for sharing your feedback. Looking forward to welcome you once again in the near future. Kind regards Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great room was very good thank you Zakarya
Stayed 1 night in Nov 2019
Response from om on 10 Nov 2019
Dear valued Guest, Thank you very much for sharing your review and recommendation. Looking forward to welcome you once again in the near future to Centara Muscat Oman. Kind regards Management

6/10 Okay

Babu K

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from OM on 31 Oct 2019
Dear valued Guest, Thank you for sharing your review with us. Looking forward to welcome you in the near future. Kind regards Management

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centara Muscat Hotel Oman
It was a short stay but staff were great and friendly. Hotel is wonderful and will definitely stay here again in future.
Stayed 1 night in Oct 2019
Response from OM on 8 Oct 2019
Dear Ms Agnes, Thank you very much for taking the time to share with us your detailed stay experience and valuable recommendation. We as a team are very pleased with your remarks and it has been our privilege to be a part of your stay in Centara Muscat Oman, meeting your expectations. We are looking forward to the pleasure of welcoming you back once again in your coming visit to Muscat. Kind regards Management

10/10 Excellent

Fatme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Centara Muscat Oman on 4 Oct 2019
Dear valued Guest, Thank you very much for sharing your feedback and precious recommendation.Looking forward to extend you a warm welcome in the near future. Kind regards, Management

10/10 Excellent

Leila, UAE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and well trained. The rooms are comfortable. They had plumbing issues that I reported to reception. The only disadvantage is that with the solar system, the water isn't warm enough to my liking and the receptionists should inform the visitors on how to get hot water as of day one.
Stayed 3 nights in Sep 2019
Response from OM on 26 Sep 2019
Dear Ms Leila , Thank you very much for sahring yoru review with us.We are pleased to know that you ave found the Guest bedrooms up to your expectations. Kindly note that the water heating system is on solar energy as a part of the on going "Go green " program , a note by the same have been placed in the bathroom, our apologies for any inconvenience may had occurred , your note have been shared with our technical support team to investigate it. Looking forward to extend you a warm welcome in your coming visit. Kind regards. Management

8/10 Good

Asin

Business traveller
Liked: Cleanliness, staff & service, amenities
This is actually a very good 3*/4* hotel but the location is not very good. I had a few issues with the room which I expect will be resolved by management
Stayed 1 night in Sep 2019
Response from OM on 22 Sep 2019
Dear valued Guest, Thank you for your participation. Kindly note that the hotel is located in Muscat new business hub, ten minutes away from the airport and fifteen minutes away from the biggest shopping malls in Muscat, twenty five minutes away from the old city center and souk Mutrah , within a walking distance there is more than one restaurant serving various type of food including international takeaway brands , detailed information available on the reception desk upon our guest request. additionally it`s registered on Google map as Centara Muscat Oman.Your comments with regards to the room will be checked and needful action will be taken to match your expectations. Looking forward to welcome you once again in the near future. Kind regards Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only here for a day, waiting for a flight. The hotel itself is fine, the staff are helpful and polite the rooms are clean and the facilities are good. The only thing that was slightly off putting was the area. There are quite a few buildings around the hotel under construction... (not their fault of course) The price was great and i would stay here again in similar circumstances.
Stayed 1 night in Sep 2019
Response from Centara Muscat Oman on 12 Sep 2019
Dear valued Guest, Thank you very much for sharing your feedback and precious recommendation.Looking forward to extend you a warm welcome in the near future. Kind regards, Management

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Centara Muscat Oman on 8 Sep 2019
Dear Mr Israel, Thank you very much for sharing your feedback and precious recommendation.Looking forward to extend you a warm welcome in the near future. Kind regards, Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All were perfect compared to the price. We loved it.
Stayed 1 night in Aug 2019
Response from Centara Muscat Hotel on 2 Sep 2019
Dear valued Guest , Thank you very much for sharing your feedback and precious recommendation . Looking forward to extend you a warm welcome in the near future. Kind regards, Management

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Centara Muscat Oman on 2 Sep 2019
Dear valued Guest , Thank you very much for sharing your feedback and precious recommendation . Looking forward to extend you a warm welcome in the near future. Kind regards, Management

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from FOCMO on 24 Aug 2019
Dear Mr. Hassan , Thank you very much for sharing your feedback and precious recommendation . Looking forward to extend you a warm welcome in the near future. Kind regards, Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is real good value for the prize. Staff are extremely friendly and helpful. The only drawback is the location surrounded by buildings under construction even there is no noise to bother the guest. Otherwise really perfect.
Stayed 2 nights in Aug 2019
Response from FOCMO on 16 Aug 2019
Dear valued Guest , Thank you very much for sharing your feedback and precious recommendation . Looking forward to extend you a warm welcome in the near future. Kind regards, Management

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019
Response from RDM on 25 Jul 2019
Dear Valuied Guest, Thank you for sharing your review,Kindly advice more details for the rating as your review a have been posted on anonymous mode hence cant` track your stay. Please accept our apologies for any inconvenience may had occurred. Looking forward for your kind reply. Kind regards Management