2/10 Terrible
John
Travelled with pets, Travelled with partner
21 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at check in Sat and Sun were polite and answered questions. It went down hill. We couldnt get clean towels and wash clothes. The housekeepers coulnt speak english to tell me we weren't on list for new ones. The desk said only monday, wednesday and Fri. We asked for nrw towels and a different girl said she would tell housekeeping
We got some the next day without room cleaning and no coffee for room except the day we got there. The girl that contacted housekeeping told me it was a courtesy they replied to the asking for new bathroom towels. She spent over 2 hours in parking lot with friends in 2 cars. I found bugs in the bathroom and bedroom. The outside of hotel walkways were never cleaned...bugs and dead worms. Pool was not cleaned and reopened
Disappointing to pay for that and not have it. We were informed this hotel is a drug spot. Perhaps you should clean up the area and non paying visitors in the parking lot. By the way we found a sign stating room services upon request ( not the days given on our 3rd day of stay) located at the far end of counter not even close to check in. No coffee in room after day 1.and none available in evening. Breakfast was slim. Last day found eggs for microwave in refrigerator.
Pastry appeared to be days old. Never staying again.
John
Stayed 5 nights in Jun 2024