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Reviews of Grand TheoNi Boutique Hotel & Spa

4 out of 5
Grand TheoNi Boutique Hotel & Spa
Vasilliki, Lefkada

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 57 reviews" "
Rating 8 - Good. 19 out of 57 reviews" "
Rating 6 - Okay. 5 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 3 out of 57 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing. The room was great and very clean.
Stayed 1 night in Sep 2023

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people great welcome drink
Stayed 1 night in Aug 2023

6/10 Okay

Joe

Liked: location, good air con, parting gift, friendly farewell every morning when leaving the hotel Didnt like: had to jump over bed to get into it as it was wedged between two walls. Laundry costing 15 euro was stuffed back into a bag rather than being folded. They didnt make our bed as they thought I was extending my holiday by a day at the end of the 3 nights rather than the beginning so we had to make our own. They were going to charge us the night we weren't staying there because they were holding it for us. Shower was tiny. At 70 kg, I was touching the sides. Not sure how others would shower in there. Nearly got stuck in the elevator on the first day so we took two flights of stairs every day. Rooms were dated. Definitely not a 4 star hotel. s
Stayed 3 nights in Aug 2023

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has Parking close by. Very clean safe and staff is very nice and friendly and helpful. I would stay there again.
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and attentive. Room was completely and accessible to all shops and beach.
Stayed 2 nights in Jun 2023

8/10 Good

Dinela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Great food and great staff. I didnt give them a 5 just because the pool is a joke, it is probably for little kids and there is not a little space for a chair. The hotel should'n list they have a pool and it will still be ok. The rooms are really nice and the hotel is located in a good area with a lot of stores and restaurants. I would recommand this hotel for people who dont care about having a pool. You can use the beach and chairs of the "sister" hotel which is close as a distance to this one.
Stayed 2 nights in Jun 2023

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely built and clean facilities. Close to everything.
Stayed 1 night in Aug 2022

10/10 Excellent

Efthalia

Stayed 2 nights in Aug 2022

2/10 Terrible

EMMANOUIL

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Alessandro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad service
This was an unpleasant experience. While the hotel is nice, the level of service is unacceptably bad. Definitely not what one would expect from a four-star hotel. On arrival, the hotel receptionist advised me to park my car in the back of the hotel. After doing so, I expressly told him where I had parked and he confirmed it was ok. However, my car was fined. The hotel staff refused to take responsibility for this. The hotel staff also failed to assist me with the procedure to pay the fine. To add insult to injury, they gave me the wrong advice on where to pay the fine (they said it was the police station, which is incorrect as the police sent me to the post office). They also wrongly told me that if I paid within 10 days, the fine would be reduced by 50%. However, I found out that this is no longer the case under Greek law and I had to pay the full amount. When I raised the issue that I got fined because of their wrong advice and that they had also failed to give me accurate information, the hotel staff members told me that there is nothing they can do because they cannot know everything. One of them also told me that "you know, this is Greece, it works like this". This treatment is unacceptable and I do not recommend this hotel.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Sep 2019

10/10 Excellent

Nikola, Belgrade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, we re very satisfied staying in this hotel. Wish we had more time to spend in Greece and to use what our hotel was offering. Pool should be heated, so in the night would be great and romantic to be in it. Jacuzzi was wormer but water had some green colour so we didnt get in cause it looked dirty. Stuff was the best part, they were always smiling!
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Eliran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our vacation in Lefkas
It was a very nice hotel and clean It’s located near the beach and the staff is very friendly and polite
Stayed 3 nights in Aug 2019

10/10 Excellent

KT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Vasiliki. Great for families, convenient to all stores and restaurants.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Penelope, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent checkin service and beautiful room accommodations. The maid service was phenomenal - very sweet lady that cleaned our room Thank you for a wonderful stay and accommodating the extra person. Best wishes, Penelope
Stayed 3 nights in Sep 2018

8/10 Good

Yitzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נוח לשהות של מספר ימים באזור
מלון נוח מאוד, חדיש, נקי מאוד, עם אבזור מתקדם. ווי.פיי. בעוצמה לא גבוהה עם ניתוקים מידי ערב. ארוחת הבוקר היתה סבירה אך השירות בחדר האוכל היה גרוע. החנייה ברחוב סמוך למלון או במגרש חניה מרוחק במקצת. המלון ממוקם קרוב מאוד למרכז העניינים ולמסעדות הנפלאות של העיירה. המקום מתאים לשהייה של מספר ימים. השירות בלובי הקבלה עלוב ושונה מכל מקומות הלינה שהיו לנו במלונות אחרים ביוון.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MISLEADING
When I booked this hotel description stated “on the beach”. Arrived to find NOT on the beach but on a side street near the beach. Left the hotel after couple of hours and still trying to get compensated for misleading information
Stayed 2 nights in Aug 2018

8/10 Good

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Connie, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay . Hotel was in perfect location & staff were tremendous especially when my daughter lost her necklace in the restrauant opposite . They went to the effort to contact me then send it out to us!!! Beautiful location Vasiliki!!!
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we expected after viewing the pictures and reading other reviews. Right in town and convient to walk to places.
Stayed 2 nights in May 2018

8/10 Good

Gordana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and very modern and clean hotel. The pool is a bit small and too cold. We also missed an area to sunbath. There were only 2 sun chairs. The breakfast was excellent and well worth the money. There is a nice shopping street just outside and many restaurants and grocery shops just close by. Unfortunately the closest beach is not so great, but the next beach Agiofilli, by boat or car is very nice, but a bit crowded.
Stayed 2 nights in Jun 2018

10/10 Excellent

Antonios, Melb, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Fairly modern and in a great location - close to the main port. The staff were extremely helpful- and wonderful people to speak to in general. Good sized rooms and bathroom- and great value for money in my opinion. Would stay there again next time I visit!!
Stayed 4 nights in Jun 2018

4/10 Poor

ju, toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel
Sorry to say but this is not a 4star hotel. It is on a great street close to the beach and restaurants but the level of the hotel not the greatest. The room they gave us was right behind the receptionist so if your door is open every one can see your bed from the reception. They also only clean ur rooms every second day so towels for bath have to be asked for. The shower drain is in the middle of the washroom so when you shower the water goes through the shower glass to the middle of the washroom. That means if you need to use to toilet your feet are wet. That is not 4star. The pool is a little square right in front of the street everyone can watch you from the street. The jacuzzi is cold water. Needed to be warmer for a jacuzzi.
Stayed 2 nights in Aug 2017

10/10 Excellent

demetris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. good location, great view friendly staff
Stayed 1 night in May 2017
Σας ευχαριστούμε πολύ, Ελπιζουμε να σας ξαναδούμε συντομα

10/10 Excellent

Steve and anna , Kent England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel in great spot
Loved our couple of nights stay. Really modem clean hotel. Staff were amazing. Ladies on reception especially helpful friendly and lovely. 10 out of 10 for customer service. Steam room was cool (if you know what I mean!) but sadly jacuzzi really was cold which was only let down. Massage lady in spa did a great job of relaxing us both. Overall great hotel in lovely spot. Go there!

10/10 Excellent

Joanna, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel!!!!
Great location, very nice and clean. Helpful and friendly staff.

10/10 Excellent

Thayalini

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jim, Melbourne Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel right in the heart of Vassiliki
Grand Theoni, was pleasant and comfortable staff where very friendly and everything was outside our doorstep. Would definitely recommend this hotel.
thank you so much for your kind and honest words Wish to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Great hotel, near the beach, shopping and restaurants, highly recommend for couples or families.. you will not be disappointed..
Thank you so much,for your kind words, We hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel, near Beach
The hotel surpassed our expectations, beautiful room, comfortable bed and close to beach, restaurants and shopping.. Great for a couples or family getaway.. I would definitely recommend..
Response from theodor on 17 Aug 2016
Thank you so much, We hope to see you soon, Best regards Grand TheoNi staff

10/10 Excellent

Andy , B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the nicest street in Vasiliki
Hotel is modern fresh immaculate the staff are friendly courteous and genuinely interested in their guests. Nothing was too much trouble Their phrase it's Greece is no problem
Thank you so much, We had a lovely stay, We hope to see you soon

10/10 Excellent

Magnus

Stayed 2 nights in Jun 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt underbar säng, bra pris, bra frukost, tyst lugnt läge nära till allt.. skulle komma tillbaka direkt om jag behövde ett rum😀😀 ren snyggt bra service
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εκδρομή στην Λευκάδα
Ήταν μια καταπληκτική διαμονή με άριστο σέρβις, υπέροχη φιλοξενία και πολύ όμορφες εντυπώσεις!!Το παλικάρι στη ρεσεψιόν ο Νίκος υπήρξε καταπληκτικός αρωγός στην μονοήμερη μας αυτή διαμονή και τον ευχαριστούμε πάρα πολύ για όλες τις υπηρεσίες που μας προσέφερε!!
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Struttura non da 4 stelle.Ci hanno dato una camera al piano terra di fronte al bancone del bar con relativa confusione fino a tarda sera .Per poter usufruire della spa dovevamo passare in accappatoio davanti alla reception.Poca attenzione alla pulizia del box doccia ed un giorno ci siamo trovati le lenzuola bucate.Nella norma la colazione a buffet
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Die Dusche war eine schmutzige Katastrophe und wurde nach zweimaligem Auffordern geputzt. Die Zimmer sind extrem hellhörig so dass ausschlafen unmöglich ist. Der Zimmerservice, der trotz Dnd-Schild, ins Zimmer kommt hat die Balkontür 3x offen gelassen, trotz Beschwerde an der Rezeption. Die Internetgeschwindigkeit ist die langsamste die uns je untergekommen ist. Alles in allem ist das Hotel sein Geld nicht wert.
Stayed 5 nights in Aug 2019

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

MIHAIL

Liked: Cleanliness
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was perfect
all was perfect.....................................................................................................
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Polyvios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΟΛΑ ΤΕΛΕΙΑ
ΥΠΈΡΟΧΟ ΞΕΝΟΔΟΧΕΊΟ ΣΕ ΠΑΝΕΜΟΡΦΗ ΠΕΡΙΟΧΗ ΠΡΟΘΥΜΟ ΚΑΙ ΠΡΟΣΧΑΡΟ ΠΡΟΣΩΠΙΚΟ ΘΑΥΜΑΣΙΟ ΠΡΟΓΕΥΜΑ
Stayed 1 night in May 2017
Σας ευχαριστούμε πολύ, Ελπιζουμε να σας ξαναδούμε συντομα