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Reviews of Hollywood Casino at Greektown

4 out of 5
Hollywood Casino at Greektown
1200 Saint Antoine St, Detroit, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 837 out of 1399 reviews" "
Rating 8 - Good. 281 out of 1399 reviews" "
Rating 6 - Okay. 139 out of 1399 reviews" "
Rating 4 - Poor. 72 out of 1399 reviews" "
Rating 2 - Terrible. 70 out of 1399 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay. Convenient to everything in Detroit. Only issue was noise from next room until 4am.
Stayed 1 night in May 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Our stay was extremely nice. The room was fantastic. Very nice restroom. The bed and bedding was cozy. Our view was great out of our large windows. The hotel’s location was close and in walking distance to many restaurants. We will definitely return to Hollywood Casino @Greektown when we’re in the city again!
Stayed 2 nights in May 2024
Response from Briana on 13 May 2024
Thank you for your feedback!

8/10 Good

lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, check in line was long for a Sunday but it was Mothers day, room could be cleaned a little better especially the windows, they were filthy on the inside !!
Stayed 1 night in May 2024
Response from Briana on 13 May 2024
Thank you for your feedback! We will address your concerns.

8/10 Good

Gordy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location. As to be expected the neighborhood can be noisy at night and also when people are returning to their rooms from the casino.
Stayed 2 nights in May 2024
Response from Briana on 13 May 2024
Thank you for your feedback!

10/10 Excellent

ERIKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the ambiance will be back soon
Stayed 1 night in May 2024
Response from Briana on 12 May 2024
Thank you for your feedback!

10/10 Excellent

amy, Fort Wayne

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Briana on 13 May 2024
Thank you for your feedback!

10/10 Excellent

Destiny

Liked: Cleanliness
Be
Stayed 1 night in Apr 2024
Response from Briana on 12 May 2024
Thank you for your feedback!

4/10 Poor

michael

Travelled with partner
For the amount of money we paid, the services in the room were very poor, I had to ask for new towels, coffee was not replaced, lotions and soaps were not replaced, cups were not replaced, we certainly did not get value for our dollar
Stayed 3 nights in May 2024
Response from Briana on 12 May 2024
Thank you for your feedback! We apologize for your experience with us. Currently, we do not offer daily stayover service. However, we are in the process of getting that service back and hopefully soon. Thanks again!

10/10 Excellent

Tenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here one night. Hotel was clean and centrally located and walkable to other attractions in the area. It was a sunday night so the street was busy and full of people, you'll definitely find something to get into if you are a night life person. The only thing that was annoying was their amenities fee. Its about 27 per day but since we stayed one night we didnt use the wifi, gym, comcast or any ot the other things it includes except parking which we didnt even move our car once but I was aware of it before booking so it is what it is. Overall decent hotel. Would probably stay here again
Stayed 1 night in May 2024
Response from Briana on 11 May 2024
Thank you for your feedback!

10/10 Excellent

James K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Briana on 11 May 2024
Thank you for your feedback!

10/10 Excellent

William, Fennville

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Briana on 10 May 2024
Thank you for your feedback!

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, however it would be nice to get coffee in the morning down in the lobby, Also when i got out of the elevator there was a homeless running after me for money, i reported to front desk, they said security was on the way, but the room was supet nice & clean & amazing
Stayed 1 night in May 2024
Response from Briana on 10 May 2024
Thank you for your feedback!

8/10 Good

Allen

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super cute with Detroit themed wallpapers and art. It has the huge cross cross apple sauce chair for the desk. Tons of usb outlets and chargers for phones and tablets. Closet space with a good little fridge for drinks. The bed is soft and the sheets were clean and bright white. The carpet had been vacuumed and the floor had been swept clean. A little sticky spot on the side table that was missed and the little store downstairs is outrageous for prices but beside that it was comfy. I will return. We didn’t get to gamble but the food options and coffee spot was on point. I hate the soap opera style tv option that I couldn’t change (and I tried).
Stayed 2 nights in May 2024
Response from Briana on 6 May 2024
Thank you for your feedback!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for concerts at St Andrew’s Hall
Stayed 1 night in May 2024
Response from Briana on 6 May 2024
Thank you for your feedback!

10/10 Excellent

Cindy, Lansing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay at this casino. It was clean, the food in the ESPN sports area was very good, there are plenty of games to play in a large two-story casino. The bartenders were good, things to do nearby and so much more. The hotel room was cleans and had a nice city view at night. Very enjoyable night.
Stayed 1 night in May 2024
Response from Briana on 6 May 2024
Thank you for your feedback!

8/10 Good

Sarah, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really, really liked this hotel. The rooms are modern and clean and tastefully decorated and it was very quiet. the sheets were high quality and the bathroom was great. We're not gamblers so we liked the fact that the hotel and the casino are actually in separate buildings attached by a sky walk. The hotel staff was nice and professional.
Stayed 1 night in Apr 2024

10/10 Excellent

Travon

Stayed 1 night in May 2024
Response from Briana on 6 May 2024
Thank you for your feedback!

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel!
Stayed 1 night in May 2024
Response from Briana on 4 May 2024
Thank you for your feedback!

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Briana on 4 May 2024
Thank you for your feedback!

10/10 Excellent

Jake

Stayed 1 night in Apr 2024
Response from Briana on 3 May 2024
Thank you for your feedback!

10/10 Excellent

Julia

Travelled with partner
Liked: Amenities
Everything was nice
Stayed 1 night in Apr 2024
Response from Briana on 2 May 2024
Thank you for your feedback!

10/10 Excellent

Judy

Liked: Property conditions & facilities
Staff very jelpful
Stayed 1 night in Apr 2024
Response from Briana on 2 May 2024
Thank you for your feedback!

6/10 Okay

Nicoleta

Travelled with partner
Disliked: Property conditions & facilities
Not to happy with everything. We had to change our room.
Stayed 1 night in Apr 2024
Response from Briana on 2 May 2024
Thank you for your feedback! We truly apologize for your experience with us regarding room conditions. We strive for our guests to have a wonderful experience with us. Your concerns have been addressed to the appropriate department. We hope to see you soon!

6/10 Okay

Delisa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was still dusty dirty and hairy. I was switched to another dusty dirty room. I was told the amenity fee of twenty seven dollars would be deducted, but I see I was billed for the complete amount.They were short-staffed, put the property is new and nice. The workers were nice but busy. Room service was limited.
Stayed 1 night in Apr 2024
Response from Briana on 2 May 2024
Thank you for your feedback! We truly apologize for your experience with us regarding room conditions. We strive for our guests to have a wonderful experience with us. Your concerns have been addressed to the appropriate department. We also credited the amenity fee due to the inconvenience. We hope to see you soon!

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the customer service from every staff member. Rooms were very nice. Valet and bell hop were terrific.
Stayed 1 night in Apr 2024
Response from Briana on 2 May 2024
Thank you for your feedback!

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Couldnt play at the casino because the line to get a playing card was too long
Stayed 1 night in Apr 2024
Response from Briana on 28 Apr 2024
Thank you for your feedback!

10/10 Excellent

Kristina

Liked: Cleanliness
Everything was great
Stayed 1 night in Mar 2024
Response from Briana on 28 Apr 2024
Thank you for your feedback!

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Briana on 27 Apr 2024
Thank you for your feedback!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel room!
Stayed 2 nights in Apr 2024
Response from Briana on 26 Apr 2024
Thank you for your feedback!

8/10 Good

Matar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly shocked that rooms are not daily cleaned as we were later told that guests have to clean up, change sheets and make their bed if they stay less than 4 days. Not advised that it wasn’t easy to find a cab on time.
Stayed 3 nights in Apr 2024
Response from Briana on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2024
Response from Briana on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
This place is fantastic. Everyone is so nice and helpful. The beds and pillows are so comfortable, it was hard to get out of bed! The music in the lobby is great. It smells good and clean. I will definitely be staying here again!!
Stayed 3 nights in Apr 2024
Response from Briana on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Greektown, very convenient location. Nice stay.
Stayed 1 night in Apr 2024
Response from Briana on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Britt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel.
Stayed 1 night in Apr 2024
Response from Briana on 22 Apr 2024
Thank you for your feedback!

10/10 Excellent

HOWARD

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2024
Response from Briana on 22 Apr 2024
Thank you for your feedback!

10/10 Excellent

Victoria

Stayed 1 night in Apr 2024
Response from Briana on 12 May 2024
Thank you for your feedback!

2/10 Terrible

William

Stayed 1 night in Apr 2024
Response from Briana on 11 May 2024
Thank you for your feedback!

10/10 Excellent

Shellie

Stayed 2 nights in Apr 2024
Response from Briana on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Michelle Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Briana on 21 Apr 2024
Thank you for your feedback!

8/10 Good

Mickey

Stayed 1 night in Apr 2024
Response from Briana on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean! No issues! Love that the casino was connected via skywalk. Area was nice
Stayed 1 night in Apr 2024
Response from Briana on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Constance

Stayed 2 nights in Apr 2024
Response from Briana on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Cheryl and Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Briana on 19 Apr 2024
Thank you for your feedback! We hope to see you soon!

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was reasonably priced and very walkable to athletic stadiums. Room had a nice view of Belle Isle and the Detroit river.
Stayed 2 nights in Apr 2024
Response from Briana on 22 Apr 2024
Thank you for your feedback!

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im still waiting on my deposit to be refunded. But it was a great place to stay.
Stayed 1 night in Apr 2024
Response from Chelsea on 17 Apr 2024
Thank you for your feedback, we hope to have you stay with us again!

8/10 Good

Angela

Stayed 2 nights in Apr 2024
Response from Briana on 6 May 2024
Thank you for your feedback!

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024