Hoteller nær Bacalar kommunale spa

«El personal muy amable todo el tiempo, comida riquísima, y la habitación muy limpia, nos ayudaron a reservar actividades e incluso con taxis»

«Habitación linda con lo necesario, cómoda. El desayuno bastante completo por 200 y muuuy rico. La atención del staff 👌 10/10»

«This was a very nice place and good value for money. Very clean and home cozy place. Vould highly recomend and very nice people »

«Ubicación perfecta, la estancia excelente, buena cocina, muy buenos cuartos, excelente cama. Lo que no me gustó fueron las paredes de la alberca estaban muy sucias y el baño de la habitación también con con mi entre los azulejos»

«Honestly a beautiful resort, but pool floors definitely need deep cleaning and FUMIGATION of rooms and resort should be a priority as it’s infested with mosquitos and rooms/beds have non stop bugs/pests falling from ceiling. Staff were super courteous and location was extremely convenient. Would be a perfect resort if management considers fumigations.»

«The rooms are spacious and modern with fridge although at the time the property is in renovation and partly in construction. Helpful staff and a 10 minute walk to the main square.»

«La ubicación es muy buena. Las instalaciones son muy bonitas y el personal es súper amable Súper recomendando!»

«Yes»

«The hotel has charming rooms with an island vibe and is located next to the Bacalar Lagoon. However, the positives end there. The staff don’t speak English, which is common in Bacalar, but they also don't use body language to communicate. There are plenty of staff, but the management is poor—you can wait over 45 minutes to pay your bill, as they don’t charge to your room. You must pay on the spot, causing long waits. Our room included two free drinks, but we were charged every time we ordered. ...

«They need to have an ice maker machine. The rest is very good»

«Es la opción ideal para ir en familia y con mascotas, muy linda la habitación, fueron muy amables desde nuestra llegada y el lugar hace que uno se relaje, además de que la ubicación está excelente.»

«Nice hotel with good location. The shower was either hot or cold, which was a bit annoying. »

«La atención del personal excepcional. El desayuno pequeño pero rico. Un plus es que cuentan con bicicletas las 24hrs.»

«Location is great, but the rest is not up to par.»

«The hotel was nice. Clean and friendly staff. The pool was a good size, not too big but nice after a long day to have a little swim. The only few things I missed or needed improvement were: the staff hardly spoke English. One lady was very good but the rest spoke hardly or no English at all. But with google translate we managed. So no complaint but something that I noticed and was quite difficult sometimes. There were no glasses or cups in the room. The breakfast I really thought was overpriced ...

«Muy amables y muy limpio»