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Anmeldelser av Courtyard by Marriott London Gatwick Airport

4 out of 5
Courtyard by Marriott London Gatwick Airport
London Gatwick Airport, Buckingham Gate, Gatwick, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 439 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 315 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 127 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 61 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 59 av totalt 1001 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jorunn

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Ferietur
Hadde et fint opphold.
Bodde her 1 natt i august 2023

8/10 – Bra

Morten

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Stein

Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Kjetil

Bodde her 1 natt i mai 2023

8/10 – Bra

Daisy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra
Bodde her 1 natt i april 2023

10/10 – Utmerket

Linge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Elin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

2/10 – Forferdelig

Runar Wold

Bodde her 1 natt i juni 2022

6/10 – Grei

Hege

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Bodde her 2 netter i mars 2022
Svar fra Alexandra den 7. apr. 2022
Dear Hege , On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Courtyard London Gatwick Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard London Gatwick Airport and we hope you choose to create more memories here whenever your travels bring you back to West Sussex. Kind Regards, Alexandra Buruiana Guest Services Manager

8/10 – Bra

Inger Lise

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

8/10 – Bra

Tore

Bodde her 1 natt i desember 2019

10/10 – Utmerket

Geir Roger

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good value for money
Bodde her 3 netter i november 2019

6/10 – Grei

Linn

Likte: Renhold og romkomfort
Standard flyplass-hotell
Helt vanlig flyplass-hotell. Profesjonelt men mye trafikk. Standard rom. Rent og pent.
Bodde her 1 natt i august 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt "ventehotell"
Greit sted å være når man bare skal overnatte for å vente på fly neste dag. Hyggelig personell, greie rom og god frokost! Det beste var at vi kunne rusle til og fra flyplassen! Vi kunne absolutt benyttet oss av det igjen.
Bodde her 1 natt i august 2019

6/10 – Grei

Sissel

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brukte bare hotellet fordi det lå nært flyplassen. Helt greit hotell, men bare gratis Wi-Fi i lobbyen. Pris for 24 timer med nett kostet £7,50
Bodde her 1 natt i juli 2019

8/10 – Bra

Johnny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019

10/10 – Utmerket

Latchmin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i april 2024

6/10 – Grei

Emanuela

Reiste med familie og små barn
D
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Vikki

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Great location for South Terminal. Understaffed when we stayed and the food is awful.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

John og Axbridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 29. mars 2024
Dear John , Thank you for taking the time to leave us this 5 out of 5 review , we do hope that we get the opportunity to welcome you back to our hotel again soon.

10/10 – Utmerket

CLAIRE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff, welcoming reception area, very convenient for the airport easily walkable and a fair price
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear CLAIRE , Thank you for sharing you stay with me , its great to read that my team made you feel welcomed , i do hope that next time we are you first choice of hotel.

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a short bus ride (£8) from Gatwick to the hotel.
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 13. mars 2024
Dear Julie , Thank you for the 5 star review , we are so glad you had a good stay , we do hope that we get the chance to welcome you back to our hotel again soon.

8/10 – Bra

Elizabeth

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent value for money and service and 5 minutes walk to the departures highly recommend this company. Clean comfortable and fair price for the food
Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Ian, Thank you for the 5 out of 5 and thank you for the lovely review , this has been shared with the team , comments like your lets the team know that they are doing an amazing job , thank you

4/10 – Dårlig

DANIEL

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bathroom was filthy and the shower had hair on the walls
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear DANIEL , Thank you for sharing your stay with me , i am sorry that the bathroom was filthy , i trust that you made the team aware so that they correct this , i appreciate all feedback even negative as it gives myself and the team to review and improve , i do hope that you do come back to stay with us so i can show you that this is a one off.

10/10 – Utmerket

Moises

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy cerca del aeropuerto
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Moises , Thank you for the 5 out 5 Review , i do we get the chance to welcome you back to our hotel again soon.

8/10 – Bra

cyril

Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Cyril , Thank you for 4 out 5 rating , i look forward to welcoming you back to our hotel again soon.

2/10 – Forferdelig

Francis

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
No cell phone network in the rooms. I missed 2 important business calls staying here. Never again
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Francis , Thank you for taking the time to let me know your thoughts , as we have triple glassing to make the hotel sound proof this is due to the planes and the noise they make , we do have a mobile phone booster system within the hotel to remedy this , clearly it was not working at the time you was here , if and when you come back to stay with us , please make us aware that you not able to make a cell phone call and the team will make sure that you are able.

10/10 – Utmerket

Marlene

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was great, they have a 24hr check in which was great since our flight was 5 hours delayed and arrived after 4am. Located close to airport. Breakfast (additional fee) was delicious and the ladies were very sweet and helpful. Room was clean, lots of electric outlets (British and European) and USB ports. Great stay.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Marlene , Thank you for sharing you stay with me , I am so pleased to read that you had a good stay with us , i do hope we get the chance to welcome you back to our hotel again soon.

6/10 – Grei

lisa

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel rooms are tired and need a refurb. Pillows on the bed are terrible. The restaurant is not worth visiting for dinner.
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 13. mars 2024
Dear Lisa , Thank you for sharing your concerns. We apologize for the shortcomings you experienced with our rooms, and restaurant. Your feedback is so important and we'll work diligently to improve. We hope we get the chance to provide you next time you stay with us a better experience.

10/10 – Utmerket

Bryan

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel short walk from the airport
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 27. feb. 2024
Dear Bryan , Thank you for the 5 star review and thank you for staying with us , we hope that when you are back in area that you do come to stay with us.

8/10 – Bra

Ana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The price and the location is incredible. The only thing is that the transportation between Gatwick airport and Hotel is very slow, I preferred to walk
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. mars 2024
Dear Alan, Thank you for the review , i am sorry to read that the Gatwick services was slow , as always we are in contact with them daily , so i will pass this feedback onto them , i note that you like our hotel, we do hope that you come back to stay with us again soon.

8/10 – Bra

Andy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were friendly and courteous
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Andy , Thank you for taking the time to leave us a 4 star review , we do hope that we get the chance to serve you again , safe Travels

10/10 – Utmerket

EVGENIY

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was great. They helped my dad a lot and are very friendly. Thank you all.
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Providing excellent service and assistance is a top priority for us, and we're delighted to know that your experience reflected this commitment, do hope that we get chance to welcome you back to our hotel soon.

10/10 – Utmerket

Allen

Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 29. mars 2024
Dear Allen , Thank you for the 5 star review , we look forward to welcoming you back to our hotel again soon.

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2 nights before we go
Just what you need after a landing late at night and temperature is -1c.room big clean and comfortable.
Bodde her 2 netter i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest, Thank you for the perfect 10 out of 10! Delighted to hear you had a wonderful stay. We really do appreciate your kind rating!

10/10 – Utmerket

ALEXANDER JAMES

Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest,Your feedback is incredibly rewarding for our team, and we're delighted to know that we met or exceeded your expectations, we do hope that we do get the chance to welcome you back to our hotel again soon.

8/10 – Bra

Graham

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest , thank you for taking the time to leave us this feedback , we do hope that we do get chance to welcome you back to our again soon.

6/10 – Grei

MARCOS AURELIO

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og romkomfort
Longe de Londres e do Aeroporto Gatwyck!
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest , Thank you for taking the time to leave this feedback.

10/10 – Utmerket

Katie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest , Thank you so much for your wonderful rating of 10 out of 10! We are absolutely thrilled to hear that you had a fantastic experience during your stay.

2/10 – Forferdelig

ARMANDO og MIAMI

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
i have extra charges in my card
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest , Thank you for taking the time to leave us this feedback , we will reach out to you to find out some more information.

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest, Thank you so much for the perfect score of 5 out of 5! We are thrilled to hear that you had an exceptional experience during your stay. Your positive feedback is greatly appreciated.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxing dropp off
I spent another night at the Marriott Courtyard Hotel after dropping off my daughter at the airport. I had a wonderful ,clean and spacious room on the first floor. The bed was so comfortable that I had a proper 10 h sleep. The hot shower in the spacious bathroom was the right wake up moment, followed by a delicious English breakfast. Everything was refilled quickly and the tables were cleaned. I will certainly return because all the staff is so kind and helpful, always have the time for a little chat.
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Thank you so much for choosing to stay with us again, and for taking the time to share your wonderful experience. We're delighted to hear that you had a comfortable and enjoyable stay. We look forward to welcoming you back on your future visits

10/10 – Utmerket

shaun

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The reception staff gave me such a warm welcome when i eventually arrived at the hotel in the very early hours of the morning ....absolutely fantastic a, very comfortable room,with everything that you could possible need could be found here....my particular thanks to Elizabeth for such kindness in allowing me to park overnight without actually booking....i was so grateful after such along day ....i rate this hotel as one of the best ive stayed in ....would totally recommend if you are flying from Gatwick....
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 19. feb. 2024
Thank you for taking the time to share your positive experience at our hotel. We're delighted to hear that you received a warm welcome from our reception staff, especially during the early hours of the morning.We appreciate your kind words about Elizabeth's exceptional service. We are proud to have team members like her who go above and beyond to assist our guests ,If your travels bring you back to Gatwick, we would love you to come and stay with us , safe travels

10/10 – Utmerket

Tina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 19. feb. 2024
Thank you so much for taking the time to rate your experience with us, and for the perfect score of 10 out of 10! We are thrilled to hear that you had an exceptional stay. we do hope that when you are back in the area that you do come and stay with us.

10/10 – Utmerket

Kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect spot to stay with easy airport shuttle to get us to the airport for our flight - comfortable and quiet and very convenient
Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 19. feb. 2024
Your kind words mean a lot to our team, and we appreciate your recognition of our efforts to make your stay enjoyable. Should your travels bring you back to Gatwick, we would be honored to welcome you again.

10/10 – Utmerket

Aleksandra

Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 19. feb. 2024
Dear Guest , It's our utmost priority to ensure our guests have a memorable and enjoyable time, and your positive feedback reassures us that we are on the right track, we hope we get the chance to welcome you back to our hotel again soon

10/10 – Utmerket

Yassin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Yanelis

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo muy bien ninguna queja al respecto
Bodde her 1 natt i desember 2023

8/10 – Bra

YunYa

Bodde her 1 natt i november 2023