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Anmeldelser av Travelodge by Wyndham Vancouver Airport

2 out of 5
Travelodge by Wyndham Vancouver Airport
3071 St. Edwards Dr, Richmond, BC

Anmeldelser

5,8
Rangering på 10 − Utmerket. 219 av totalt 1519 anmeldelser." "
Rangering på 8 − Bra. 319 av totalt 1519 anmeldelser." "
Rangering på 6 − Grei. 316 av totalt 1519 anmeldelser." "
Rangering på 4 − Dårlig. 306 av totalt 1519 anmeldelser." "
Rangering på 2 − Forferdelig. 359 av totalt 1519 anmeldelser." "

5,6/10

Renhold

6,6/10

Personale og service

5,4/10

Fasiliteter

5,0/10

Overnattingsstedets bygg og tilstand

5,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Helga

Reiste med partner
It was a short taxi ride from the airport!
Bodde her 1 natt i mars 2024
Svar fra c.a den 26. mars 2024
Thank you for the feedback.

10/10 – Utmerket

Maggie

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Heather

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tv didn’t work in one room ice machine didn’t work asked for help no one fixed it. No one cleaned my room after the first night. No proper sheets. Water randomly goes ice cold and then super hot. Pool was gross hot tub not warm and it was yellow water. Turned on heat second night just to be blasted with air that smelled of rat piss. Complained about all and they said no one else complained and that’s how all the furnaces smell for the first bit. Disgusting and staff was not helpful at all.
Bodde her 1 natt i mars 2024
Svar fra c.a den 25. mars 2024
We are sorry you were unhappy; we would like to hear the details of your concerns. Please feel free to contact us so that we can improve and prevent the same situation from happening again

6/10 – Grei

mark

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I booked in part because of pool and hot tub and hot tub wasn't hot and jets weren't working. Phone in room was broken. Climate unit in the room seemed like it was on its last legs before conking out. Cleaning service needs to be booked 24 hours in advance - which seemed odd. Everything felt a bit like it was hitting the bar for "okay." Staff was friendly/helpful.
Bodde her 3 netter i mars 2024
Svar fra c.a den 25. mars 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced; we would like to hear the details of your concerns. Please feel free to contact us so that we can improve and prevent the same situation from happening again.

4/10 – Dårlig

Heather

Reiste med familie og små barn, Reiste med familie
Likte ikke: Fasiliteter
Water turned ice cold three mins into my shower, no fitted sheets coffee machine doesn’t work and no sugar in the room. My sisters room her tv didn’t work and she got 3 pillows for four guests.
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 25. mars 2024
We're sorry you were unhappy. We'll work hard to fix the issue you experienced.

6/10 – Grei

Monika

Reiste med en gruppe
Likte: Renhold
property is older and looks run down on the outside and in the hallways, very small rooms. Bathroom has been updated and was nice.
Bodde her 1 natt i mars 2024
Svar fra CC den 22. mars 2024
Thank for the feed back.

8/10 – Bra

Felicia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was put in a smoking room, and you can tell that there was discolouration from all of the tar. The cutains, walls and decour should be washed and wiped down often
Bodde her 1 natt i januar 2024
Svar fra FRONT DESK den 21. mars 2024
Thank you for letting us know. We'll work hard to fix the issue you experienced.

8/10 – Bra

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I have stayed here a few times. Has been clean for sure. In my opinion a little bit of updating would be good. And change where the toilet paper was. I don’t remember if it was like that before as its been a couple years, but the holder was behind the facing underneath the counter. In the middle of the night the last thing anyone wants to be doing is looking for toilet paper. And one other thing it would sure be great to have the Airport shuttle again please!
Bodde her 1 natt i mars 2024
Svar fra CC den 22. mars 2024
Thank for the feed back.

6/10 – Grei

Jason

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room was clean but property is outdated. We stayed at the Radisson once before and this room was much cleaner. It’s outdated but clean. However it does need a new mattress. It had an old spring mattress you could feel the springs. We had an early flight so this cheap room served its purpose.
Bodde her 1 natt i mars 2024
Svar fra VH den 20. mars 2024
Thank you for letting us know. We will work hard to fix the issue you experienced.

10/10 – Utmerket

Gregg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra c.a den 18. mars 2024
Thank you for the rating.

8/10 – Bra

Rose

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I gave the hotel low on the cleanliness only on the hotel itself, not to reflect on the staff. Its lacking a serious rug cleaning & the drapes need a wash! I did appreciate the smoking rooms but feel they dont need to be neglected because of that.
Bodde her 2 netter i mars 2024
Svar fra CC den 16. mars 2024
Thank you for the feed back.

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Lights flickering, shower head didn’t really work, the bed…. Lets say has been used a lot
Bodde her 1 natt i mars 2024
Svar fra VH den 13. mars 2024
Thank you for letting us know. We will work hard to fix the issue you experienced.

4/10 – Dårlig

Awais

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Below average property and to much price
Bodde her 1 natt i mars 2024
Svar fra c.a den 13. mars 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

6/10 – Grei

Garry

Reiste med partner
Hot tub didn’t work. Pool was extremely cold. Old facility. Needs work.
Bodde her 1 natt i mars 2024
Svar fra c.a den 13. mars 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

8/10 – Bra

Bradley

Reiste med partner
Likte: Personale og service
Staff was very friendly and accommodating. Hotel is very dated, however we were given a recently renovated room which was very nice.
Bodde her 1 natt i mars 2024
Svar fra CC den 10. mars 2024
Thank you for the rating.

6/10 – Grei

patricia

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra c.a den 11. mars 2024
Thank you for the rating.

2/10 – Forferdelig

liz

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very run down. the room I stayed in was from the 70['s. Bed was from the 70's too. My whole body hurt when I woke in the morning. I booked 2 queen beds and was overcharged when I just checked my Mastercard bill. I will make a phone call when I arrive home.
Bodde her 1 natt i februar 2024
Svar fra CC den 9. mars 2024
Thank you for the feed back.

6/10 – Grei

Danielle

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
It needs a big overhaul to the building
Bodde her 5 netter i mars 2024
Svar fra CC den 9. mars 2024
Thank you for the feed back.

10/10 – Utmerket

shelley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra VH den 10. mars 2024
Thank you for your rating.

6/10 – Grei

Naunihal Singh

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra VH den 9. mars 2024
Thank you for your rating.

8/10 – Bra

trace

Likte: Personale og service
The price was good. A little bit run down but the bed sheets are clean
Bodde her 1 natt i mars 2024
Svar fra c.a den 5. mars 2024
Thank you for the feedback.

8/10 – Bra

Anne

Bodde her 1 natt i mars 2024
Svar fra c.a den 25. mars 2024
Thank you for the rating.

2/10 – Forferdelig

Shreyas

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra c.a den 5. mars 2024
We are sorry you were unhappy. We will work hard to make improvement.

8/10 – Bra

Edward

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly
Bodde her 1 natt i februar 2024
Svar fra VH den 1. mars 2024
Thank you for your rating.

4/10 – Dårlig

James

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra CC den 1. mars 2024
Thank you fore the rating.

8/10 – Bra

Teresa

Reiste med familie, Reiste med en gruppe
Room was ok-mattress was needing replacement
Bodde her 1 natt i februar 2024
Svar fra CC den 1. mars 2024
Thank you for the feedback.

10/10 – Utmerket

susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i februar 2024
Svar fra VH den 28. feb. 2024
Thank you for your rating.

8/10 – Bra

Agnes

Reiste med partner, Reiste med kjæledyr
Heat didn’t work too well
Bodde her 2 netter i februar 2024
Svar fra VH den 28. feb. 2024
Thank you for your rating.

2/10 – Forferdelig

Douglas

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room swipe cards did not work. Manager had to use master key to open the room. Said it was a maintenance issue
Bodde her 1 natt i februar 2024
Svar fra c.a den 28. feb. 2024
We are sorry you were unhappy, We will inform the supervisors on this area for further improvement.

2/10 – Forferdelig

David

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra FRONT DESK den 28. feb. 2024
We're sorry you were unhappy. We'll work hard to fix the issue you experienced.

6/10 – Grei

Emiel

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property is in bad need of upgrading.
Bodde her 1 natt i februar 2024
Svar fra c.a den 27. feb. 2024
We are sorry you were unhappy, We will inform the supervisors on this area for further improvement.

8/10 – Bra

heather

Needs a Reno! In very heavy traffic area and difficult to cross street
Bodde her 1 natt i februar 2024
Svar fra c.a den 27. feb. 2024
We are sorry you were unhappy. We will work hard to make improvement.

10/10 – Utmerket

Jeanette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in and check out, clean and comfortable
Bodde her 1 natt i februar 2024
Svar fra c.a den 27. feb. 2024
Thank you for your positive comments.

2/10 – Forferdelig

Katie

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is by far the grossest place I’ve stayed. Loud, smelly and not taken care of whatsoever. Bugs and dust in the “hot tub” that remained luke warm. The leaking window and peeling wallpaper was nice compared to the period blood stains on the headboard. When checking out, staff didn’t even ask how our stay was. They know that their accommodations are gross. Not worth even $10 a night. Safer and cleaner to stay in a hostile. Or cardboard box. Also- the mattresses seem to be original to the hotel opening. Saw and tower of terror vibes.
Svar fra c.a den 27. feb. 2024
We are sorry you were unhappy, We will inform the supervisors on this area for further improvement.

6/10 – Grei

Roberto

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Will not stay here again.
Bodde her 1 natt i februar 2024
Svar fra c.a den 26. feb. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

6/10 – Grei

George

Bodde her 1 natt i februar 2024
Svar fra CC den 20. mars 2024
Thank you for the rating.

6/10 – Grei

Kate

Reiste med familie og små barn
Likte: Renhold og personale og service
Convenient booking and availability but no cots, poor A/C unit and only one desk person working at a busy time.
Bodde her 1 natt i februar 2024
Svar fra c.a den 26. feb. 2024
We are sorry you were unhappy. We will work hard to make improvement.

2/10 – Forferdelig

Marcus

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It smelled of smoke and was dirty. I didn’t even stay the night
Bodde her 1 natt i februar 2024
Svar fra c.a den 26. feb. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

8/10 – Bra

Barry

Likte: Renhold og personale og service
Old rooms, good staff. TV would not work.
Bodde her 1 natt i februar 2024
Svar fra c.a den 26. feb. 2024
Thank you for the feedback.

2/10 – Forferdelig

Rebecca

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Entire hotel smelled like cigarettes, walls were stained, bedding was very dirty.
Bodde her 1 natt i februar 2024
Svar fra c.a den 26. feb. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

4/10 – Dårlig

Kamfai

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is old, out dated, heat is old, paint on control knobs are faded, can hardly tell which is which. Only air, no heat. Not clean, definitely needs a renovation.
Svar fra c.a den 26. feb. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

6/10 – Grei

Julia

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra c.a den 26. feb. 2024
Thank you for the feedback.

8/10 – Bra

Steven

Reiste med partner, Forretningsreisende
Likte: Fasiliteter
We accidentally ended up booking a room on the smoking floor… It made us realize the discount rate but also took us down memory lane…to when it was cool to smoke. We did not mind and I even started my own habit.
Bodde her 1 natt i februar 2024
Svar fra CC den 22. feb. 2024
We are sorry you were unhappy; we would like to hear the details of your concerns. Please feel free to contact us so that we can improve and prevent the same situation from happening again.

2/10 – Forferdelig

CHUNG KI

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra VH den 22. feb. 2024
We are sorry you were unhappy. We will work hard to make improvement

10/10 – Utmerket

sharon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean and the staff were great. The rooms were comfortable, although could’ve been updated quite a bit. But all in all walking distance to certain shopping stores was a bonus.
Svar fra SS den 21. feb. 2024
Thanks for staying with us. Looking forward to meet you again.Have a great journey.

2/10 – Forferdelig

Colleen

Reiste med partner
I booked a nonsmoking room which seemed to challenge the front desk at check in. The room we got may no longer be a smoking room but really it had been a smoking room recently. We won’t stay there again. It was cheaper than the other hotels but now I know why.
Bodde her 1 natt i februar 2024
Svar fra c.a den 21. feb. 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

8/10 – Bra

adrian

Bodde her 1 natt i februar 2024
Svar fra CC den 20. mars 2024
Thank you for the rating.

10/10 – Utmerket

Michael

Bodde her 1 natt i februar 2024
Svar fra CC den 20. mars 2024
Thank you for the rating.

4/10 – Dårlig

Brenton

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i februar 2024
Svar fra c.a den 20. feb. 2024
We are sorry you were unhappy. We will work hard to make improvement.

4/10 – Dårlig

Eric

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
First room was dirty with blood on the bed and generally not clean at all. They switched our room, but the heater smelled really bad when we turned it on, so we decided to just be cold. Overall, not a great experience and won't stay at this property again. In fact, we had a night booked on the return trip, but we canceled to stay at a more suitable property.
Bodde her 1 natt i februar 2024
Svar fra c.a den 19. feb. 2024
Thank you for your feedback.We are sorry you were unhappy;We will inform the supervisors on this area for further improvement.