The location of One King West is perfect, easy to access transportation, dining, drugstore, coffee. The main area smelled amazing and felt great walking in.
My only complaint is upon arrival they encouraged us to upgrade our room - with 2 kids, 2 adults for $80 we decided why not.
Our room ended up not providing the same feeling as we felt on entering the hotel. Not a big deal but she told us the upgrade was a king size bed and it definitely was not. The bathroom was a small little cube as well.
The main bothersome things were there was a leak in the floor so every time we walked toward the kitchenette our socks got soaked. You couldn’t see that the carpet was soaked. We figure it was water but really who knows… and we only had so many socks… it was mainly just frustrating. We let front desk know but they were unconcerned.
The other two minor issues were we wash ourselves everyday at least twice…we arrived to 2 facecloths for 4 guests and asking for more was never an issue except every time we asked for 4 more they arrived with 2 which was just annoying. I would’ve brought my own towels if I knew they were going to be scarce, Honestly I just like to be private during my stay and expect everything to be provided and not have to ask.
The dining experience downstairs was delicious with a nice atmosphere. Highly recommend the pizza and the butter chicken and calamari was good too! Service was good there as well.