Lounge

Anmeldelser av Roppongi Hotel S

3.5 out of 5
Roppongi Hotel S
1-11-6 Nishiazabu, Minato-ku, Tokyo, Tokyo-to

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 227 av totalt 533 anmeldelser." "
Rangering på 8 − Bra. 208 av totalt 533 anmeldelser." "
Rangering på 6 − Grei. 74 av totalt 533 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 533 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 533 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rent og pent hotell med utrolig god service!
Hotellet var i nærheten av mange kafeer, restauranter og pub'er. Også dagligvarer og 7'11. Gangavstand også til Shibuya. Digget Kill Bill- restauranten 3 min unna hotellet. Ekstremt god service!

8/10 – Bra

Henrik og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top value for money in Ginza!
Centrally located in the Ginza area with good metro and excellent shopping access. Top value for money - brand new!

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worth it
Hotel in a great area, nearby the Roppongi Hills and the subway. Busy road right out front, but that doesn't bother you too much at all. Nice staff at this small hotel and they make you feel welcome! The breakfast is like a 6 on a scale from 1-10.

10/10 – Utmerket

Emil og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott Hotell godt plasert hyggelig personal
Et fint hotell med god standar. Rene fine rom hyggelig personal. Gratis vann hver dag, vannkoker og mikro på rommet. Gode restauranter i nærheten. Et lite stykke å gå til nærmeste tbane stasjon (10 min) Men lett og finne. Frokosten spiste vi bare en gang og vi var vel ikke halt fornøyd med den så vi spiste frokost på cafe eller lignende. obs obs innsjekking kl 15.00

4/10 – Dårlig

yusuke og akiashi

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
not good
Bodde her 2 netter i april 2024

10/10 – Utmerket

ae seul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

Niels

Bodde her 3 netter i november 2023

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Too expensive for what you get
The hotel has a nice lobby and restaurant; but our room (patio room) was poorly maintained. Small, cramped with furniture, high steps to go to the bathroom and shower area and a lot of dry walls splitting areas, as if they tried to build a room there but didn’t work well. The room was dirty, sticky hairdryer, splashes on dry walls in the bathroom, and sticky smears on bedroom sink area. The walls in bathrooms and showers had stains, scratches and cracks (dry wall cracks). Horrible functionality, no hooks to hang towels by the bathroom sink, so we left towels sitting on the small sink counter. When we came in the fridge wasn’t working, we had to figure it out how to turn it on. The AC doesn’t have any instruction in English and the translator did not work well, so an information sheet on how to use the AC in English would be helpful. Breakfast was average, we had better ones from other hotels. Service was odd, we would be waiting in line and people would cut in front of us and the front desk clerks wouldn’t say anything, but once they were done with a customer they wouldn’t even recognize we were there waiting. We were confused several times. The room didn’t have any lotion, they had some small facial serums but no body lotions, and they offered two sets of robes per person, one silky, waste of space and we would had preferred the sleeping gowns like in other hotels. Overall expensive, dirty, cramped room
Bodde her 3 netter i november 2023

10/10 – Utmerket

Vincent

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Incredible. No seriously, INCREDIBLE.
My wife and I visited Japan for our honeymoon for two weeks and couldn’t be more impressed with this hotel and its staff. Atiro and Nao were incredibly helpful and friendly. The food in the restaurant was amazing and the bartender made some of the best cocktails I’ve ever tasted. I can’t recommend this place enough. We loved it so much we booked several more nights. I’m not being hyperbolic, this establishment is one of a kind.
Bodde her 1 natt i september 2023
Svar fra Roppongi Hotel S den 22. sep. 2023
Dear Vincent sanThank you very much for staying with us.And much appreciate for your special good comment!How was your stay in Japan?Please come back when you visit japan again. we will keep up to improve our service quality.We looking forward to see you again at Roppongi Hotel S.Best regardsArito Yamanaka

6/10 – Grei

Zheng Lin Raynald

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
All was good until the last day. Made a booking for a taxi transfer to the airport. I think the staff on was not so fluent in English and our communication resulted in me missing my connection home because I was sent to the wrong airport and ended up with a $600 taxi ride. I think in future, the staff would do better by insisting on seeing a flight booking before making a taxi booking and reconfirming that they had made the write booking on the day itself. Accidents happen and this was a costly mistake for both parties.
Bodde her 4 netter i april 2023
Svar fra Roppongi Hotel S den 8. mai 2023
Thank you for choosing to stay at Roppongi Hotel S.We deeply apologize for any inconvenience caused by the staff's English proficiency during your stay.We will again thoroughly educate our staff on English language skills to ensure that our guests have a pleasant stay.Additionally, we will confirm flight details in advance to prevent such incidents from happening again.Your opinion is very important to us and will be taken into consideration to improve and enhance our services in the future.We hope to have another chance to welcome you back here soon.Sincerely yours,Hotel Assistant Manager

10/10 – Utmerket

Ray

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Limited space, as expected. Great customer service and awesome location
Bodde her 4 netter i april 2023
Svar fra Roppongi Hotel S den 25. apr. 2023
Thank you for staying at Roppongi Hotel S this time.We are very happy to hear that you were satisfied with our location.Also, thank you for your compliments regarding our service.We will continue to strive to provide better service to our customers, so we look forward to your next visit.Best regards,Hotel Assistant Manager

10/10 – Utmerket

Aoi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023

6/10 – Grei

Ian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice helpful staff. Quiet and calm environment with a good breakfast spread. Also got a room with a laundry machine which was super helpful. The room was very dark and windowless (there was a window but fully tinted and covered with light block shades. Also this hotel is at the bottom of the hill to both train stations so be prepared for a 10 min walk up hill to catch either station.
Svar fra Roppongi Hotel S den 16. jan. 2023
Thank you for staying here at Roppongi Hotel S this time.We are very pleased to hear your compliment about our staff and to know that you enjoyed our breakfast. We offer a three-part system in order to provide our customers with a relaxing atmosphere.Also, we have many customers staying for a long time, so in addition to the laundry service, we also offer rooms with washing machines.However, we are very sorry for any inconvenience caused by the brightness of your room.And thank you for your feedback about our room's window. The structure of our windows and the brightness of our room will change depending on the type of room, so next time we will definitely guide you to a brighter room.We will continue to strive to make our hotel a place where you can enjoy your stay every time you come, and we look forward to your continued patronage.We are looking forward to seeing you again soon.Best regards,Hotel Assistant Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Favorite hotel from the trip
Pros: Near lots of restaurants and mall Cool jazzy vibe. The neighborhood is kind of multi-national too, possibly because some embassies are close by. Quite rooms owing to good insulation. Restaurant has some dedicated vegetarian options on the menu, which is super rare in Japan and further speaks to the international feel of the area. Decent breakfast. It's just a little breakfast buffet, but a tasty one with non-fish options. Cons: Some rooms have a clothes washing machine, and some don't. And they don't give you any indication of whether you will get one in advance. Which is annoying if you were expecting one based on the hotels.com description. No view to speak of. Japan standard room sizes, which means about half the size of American hotels. Overall, if I go to Tokyo again, this will be my first choice.
Bodde her 3 netter i november 2022

10/10 – Utmerket

Ashwani

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property and I stayed Japanese style Lin suite🍾
Bodde her 1 natt i oktober 2022
Svar fra Roppongi Hotel S den 24. okt. 2022
Thank you very much for choosing to stay at Roppongi Hotel S.We are glad to hear that you were very satisfied with your stay in the Japanese Room LIN this time, and we hope that you enjoyed the Japanese-style space that is typical of Japan.We are very pleased to receive your compliments.Our hotel also has a room called ZEN which is equipped with a hinoki bath.Please come to stay at ZEN next time and enjoy an extraordinary Japanese-style experience in our space.We will continue to strive to create a good space and improve our services to satisfy our customers.We all look forward to seeing you again.Best regards,Hotel Assistant Manager

10/10 – Utmerket

Chad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

10/10 – Utmerket

Donald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a nice stay
We stay here a couple of times a year and it is always a nice stay. Staff are very friendly and attentive. It’s a great location for us with short walks to places we like to go and easily accessible transportation when required.
Bodde her 12 netter i juli 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022

10/10 – Utmerket

HAJIME

Bodde her 1 natt i april 2022

8/10 – Bra

Tomomi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
六本木周辺で、遊ぶならあり!
Bodde her 1 natt i februar 2022
Svar fra Roppongi Hotel S den 16. feb. 2022
この度は六本木ホテルSを御利用いただきまして、また、御感想をお寄せいただき重ねて感謝申し上げます。 立地についてお褒めいただき、喜ばしい限りでございます。 仰る通り、当ホテルは六本木のランドマークにあります。六本木ヒルズや東京ミッドタウンが徒歩圏内にあり、ショッピング、そして電車のアクセスも良い立地となっています。 今後もより一層、お客様に寄り添ったおもてなしができるよう精進して参ります。 またのご滞在を心よりお待ち申し上げております。 ホテルアシスタントマネージャー

10/10 – Utmerket

Nana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cool place
It’s a great place i always go when I am stressed and want to relax. Great services very helpful and friendly staffs and just a place that feels like home away from home
Bodde her 1 natt i januar 2022

8/10 – Bra

Hitoshi

Bodde her 1 natt i desember 2021

8/10 – Bra

Hitoshi

Bodde her 2 netter i november 2021

4/10 – Dårlig

???

Likte ikke: Fasiliteter
Bodde her 1 natt i oktober 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021

6/10 – Grei

SEIJI

Likte: Personale og service
Bodde her 1 natt i september 2021

10/10 – Utmerket

Maki

Bodde her 1 natt i august 2021

10/10 – Utmerket

YU

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
とても綺麗でスタッフさんの対応もよく、快適でした。
Bodde her 1 natt i juli 2021
Svar fra Roppongi Hotel S den 6. aug. 2021
この度は六本木ホテルSを御利用いただきまして、 また、御感想をお寄せいただき重ねて感謝申し上げます。 ホテルやスタッフについてお褒めいただきありがとうございます。 今回のご滞在ではごゆっくりお寛ぎいただけたようで何よりでございます。 今後もお客様の心に寄り添い、かけがえのない居心地のよさをかなえるために、一人一人が最大限のおもてなしを提供できるよう努めてまいります。 また、お目にかかれます日を、心よりお待ち申し上げております。 ホテルアシスタントマネジャー

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was the best hotel I ever stayed in it was clean the staff was nice it even comes with a washer in the room which was different for me but in all I love the stay so much
Bodde her 2 netter i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
トイレ、浴室の段差はあったが、洗濯機が設置しあり長期滞在者にとっては、助かった。立地も良く、買い物にも便利だった。スタッフもスピーディーに対応してくれたので、また機会があれば宿泊したい。
Bodde her 5 netter i juni 2021
Svar fra Roppongi Hotel S den 7. juli 2021
この度は六本木ホテルSをご利用いただきましてありがとうございます。 また、ご感想をお寄せいただき重ねて感謝申し上げます。 お部屋や立地、スタッフなどについてお褒めいただき、感謝申し上げます。 ホテルでの宿泊にご満足いただけた様子が伺え、大変光栄でございます。 今後も皆様に愛される宿泊空間を維持していけますよう、スタッフ一同努めて参ります。 またのご来館を心よりお待ち申し上げております。 ホテルアシスタントマネージャー

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
今回長期宿泊だったので、予約した部屋は洗濯機もあり助かった。ホテルの場所も西麻布で、六本木、青山にも徒歩20分もあれば行けるし、渋谷にもバスで15分もかからず行けるのは便利が良い。
Bodde her 5 netter i juni 2021
Svar fra Roppongi Hotel S den 7. juli 2021
この度は、数ある宿泊施設の中より六本木ホテルSをお選びいただき、誠にありがとうございます。 立地などについてお褒めのお言葉をいただきました事、心より感謝申し上げます。 今回のご滞在ではごゆっくりお寛ぎいただけたようで何よりでございます。 今後もよりお客様にご満足いただけるよう、サービス向上に努めてまいります。 またお会いできます日をスタッフ一同心よりお待ちしております。 ホテルアシスタントマネージャー

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i juni 2021

8/10 – Bra

Akira

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021

8/10 – Bra

Hondo

Likte: Renhold
Bodde her 2 netter i juni 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2021

10/10 – Utmerket

MIYUKI

Bodde her 1 natt i mai 2021

8/10 – Bra

kazuki

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2021

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
部屋は綺麗だったが、コンセントが少なく冷蔵庫も小さく保冷がほとんど効いていない。シャンパンが無料だったがぬるかったのが残念。 エレベーターを降りて部屋番号の案内がなくわかりづらかった。
Bodde her 1 natt i april 2021
Svar fra Roppongi Hotel S den 20. mai 2021
この度は六本木ホテルSをご利用いただきまして、 また、ご感想をお寄せいただき重ねて感謝申し上げます。 お部屋にお褒めの言葉をいただき、大変嬉しく存じます。 しかしながら、数あるホテルから当館をお選びいただけたのにも関わらず、ご不快の念を抱かせてしまい、大変申し訳ございませんでした。 お客様のご意見を今後のお部屋の改善と向上のため参考とさせていただきます。 今後ともに末永くご愛顧いただけるホテルとなるよう精進して参りますので、どうか引き続き御愛顧くださいますようお願い申しあげます。 ホテルアシスタントマネージャー

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay near Roppongi station
Stayed in this hotel for a business trip. The location is very convenient (near the station, there’s a conveniece store in a less than a minute walk), the rooms are clean and “big” (comparing with the standard room size in Tokyo) the decoration is modern and nice. Overall a very plaising stay.
Bodde her 1 natt i mars 2021

6/10 – Grei

Verifisert reisende

きれいでした ありがとうございました
Bodde her 1 natt i mars 2021
Svar fra Roppongi Hotel S den 16. mars 2021
この度は数あるホテルの中より六本木ホテルSにご宿泊いただき誠にありがとうございます。 またお忙しい中、ご意見をお寄せいただきましたこと重ねて御礼申上げます。 快適にお過ごしいただけたとのこと私共も大変嬉しく思っております。 今後もお客様に快適にお過ごしいただけますよう、よりサービス向上に努めて参ります。 またお会いできます日をスタッフ一同心よりお待ち申し上げております。 ホテルアシスタントマネージャー

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
スタッフさんはともて親切だった。 ただ設備に多少の不備があったのでそこが残念
Bodde her 1 natt i mars 2021
Svar fra Hotel Assistant Manager den 11. mars 2021
この度は六本木ホテルSをご利用いただきまして、 また、ご感想をお寄せいただき重ねて感謝申し上げます。 スタッフに関してのお褒めのお言葉大変うれしく思います。 また、設備について貴重なご意見をお寄せいただき、重ねて感謝申し上げます。 お客様のご意見を参考に、今後の改善課題とさせていただきたく存じます。 今後も皆様に愛される空間を維持していけますよう、スタッフ一同努めて参ります。 またのご滞在を心よりお待ち申し上げております。 ホテルフロントスタッフ

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good trip
It was great the check in snd check out process was very smooth. I would definitely recommend.
Bodde her 1 natt i mars 2021

10/10 – Utmerket

KIYOTAKA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
いいホテルです。
フロントでの対応はよかったです。 お部屋についても清潔感があり、快適に過ごせました。
Bodde her 1 natt i februar 2021

10/10 – Utmerket

YUSUKE

Bodde her 1 natt i desember 2020

8/10 – Bra

Tetsuya

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
浴室の天井が低くい。
Bodde her 1 natt i november 2020

10/10 – Utmerket

Nann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
amazing
great place . lovely friendly staff. overall just an amazing place to stay
Bodde her 1 natt i november 2020