Eksteriør

Anmeldelser av Staybridge Suites Liverpool Syra, an IHG Hotel

3 out of 5
Staybridge Suites Liverpool Syra, an IHG Hotel
439 Electronics Pkwy, Liverpool, NY

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 295 av totalt 485 anmeldelser." "
Rangering på 8 − Bra. 127 av totalt 485 anmeldelser." "
Rangering på 6 − Grei. 35 av totalt 485 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 485 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 485 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Robert

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Following a snow fall, sidewalks connecting the parking lot in front of hotel wasn’t cleared causing a long walk around on icy driveway. Furniture in room is badly worn with torn cushions.
Bodde her 1 natt i mars 2024
Svar fra Sandi Bridge - Customer Service den 25. mars 2024
We are sorry your experience wasn't quite what you expected. Please know that we will look into this and see where we can improve. We hope you'll give another chance on your next stop in Syracuse!

10/10 – Utmerket

Latisha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve stayed 2 times In the Pass 3 weeks My Boyfriend lives in Syracuse and We love it here. It makes us Feel like it’s our Apartment not a Hotel. Will stay here Everytime I come in town
Bodde her 2 netter i mars 2024
Svar fra Sandi Bridge - Customer Service den 14. mars 2024
That is great! Our all-suite property is made to feel that way. We look forward to seeing you again!

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The weekend breakfast was made even better with Mary. She absolutely made our stay here a thousand times better. Thank you!
Bodde her 4 netter i mars 2024
Svar fra Sandi Bridge - Customer Service den 11. mars 2024
Thank you for the kind words! Yes Mary is one of our gems and we so appreciate all she does for us. We are so glad you were able to meet her! Thank you for staying at the Staybridge Suites Syracuse!

8/10 – Bra

Tiana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Sandi Bridge - Customer Service den 4. mars 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool!

6/10 – Grei

Robert Scott og Katy

Bodde her 3 netter i februar 2024
Svar fra Sandi Bridge - Customer Service den 4. mars 2024
Please let us know how we could make your stay better. We value our guests' input!

10/10 – Utmerket

Jimaka

Bodde her 1 natt i februar 2024
Svar fra Sandi Bridge - Customer Service den 21. mars 2024
Thank you for staying with us! We are so happy that your stay was positively memorible. We look forward to seeing you again.

10/10 – Utmerket

Sherrill

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was super friendly
Bodde her 1 natt i januar 2024
Svar fra Sandi Bridge - Customer Service den 17. feb. 2024
We are so happy that you enjoyed your stay at our hotel. We hope to see you back sometime!

8/10 – Bra

April og midway

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall it was a nice place to stay needs more stuff around it and it’s set off the road parking lot needs some better lines and such. Guy who checked us in was super nice.
Bodde her 1 natt i februar 2024
Svar fra Sandi Bridge - Customer Service den 17. feb. 2024
Thanks so much for staying at our hotel and we hope to see you again!

10/10 – Utmerket

Donald

Bodde her 2 netter i januar 2024
Svar fra Sandi Bridge - Customer Service den 17. feb. 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool.

6/10 – Grei

DOUGLAS

Bodde her 2 netter i januar 2024
Svar fra Sandi Bridge - Customer Service den 16. jan. 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool.

10/10 – Utmerket

Daria

Bodde her 1 natt i desember 2023
Svar fra Sandi Bridge - Customer Service den 7. feb. 2024
Thank you for staying at the Staybridge Suites Syracuse/Liverpool!

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Operations Manager den 29. des. 2023
Thank you for choosing Staybridge Suites Liverpool NY. We appreciate your feedback. We strive to ensure each guests stay is comfortable and enjoyable . we Hope to see you soon. Have a wonderful new year.

8/10 – Bra

Rosalie

Bodde her 1 natt i desember 2023
Svar fra FOM den 26. des. 2023
Thank you for taking the time to tell us about your experience at Staybridge Suites SYRACUSE (LIVERPOOL).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly at or staybridgeom@staysyracuse.com.Sincerely,ESTER ELAQUE staybridgeom@staysyracuse.com

10/10 – Utmerket

Shannon

Bodde her 1 natt i desember 2023

6/10 – Grei

Ivan

Bodde her 1 natt i desember 2023

8/10 – Bra

Angela

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a stop on a journey, quick in and out. Easy to find, super friendly, helpful staff. Clean and well appointed with easy Wi-Fi! Loved the kitchenette idea, even if I didn’t use it. Highly recommend.
Bodde her 1 natt i november 2023
Svar fra Michelle General manager den 22. nov. 2023
Good morning Kim and thank you very much for the review. I will share this review with my staff this morning and we hope to see you another time. Have a great Thanksgiving. :)

10/10 – Utmerket

Barbara

Likte: Personale og service
Bodde her 14 netter i november 2023
Svar fra Sandi Bridge - Customer Service den 16. nov. 2023
We are delighted you enjoyed your stay! We hope to see you again!

6/10 – Grei

Suzanne

Reiste med partner
Likte: Personale og service
Staff was very helpful and friendly. Gym had broken equipment. Room smelled like smoke. General condition was dated and worn.
Bodde her 2 netter i november 2023
Svar fra Operations Manager den 10. nov. 2023
Thank you for staying with us at Staybridge Suites Liverpool . We appreciate your feedback. We apologize for the broken equipment ,we are currently awaiting parts and will be up and running soon. We hope you stay with us again in the future.

8/10 – Bra

Lynn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable, Clean & Convenient
The hotel was clean and comfortable. Close to Syracuse University which is what we were looking for. The breakfast staff were incredibly friendly and provided great service. Overall, it was a good experience and we would stay here again.
Bodde her 3 netter i november 2023
Svar fra Sandi Bridge - Customer Service den 6. nov. 2023
We are so glad you enjoyed your stay at the Staybridge Suites Syracuse! We hope to see you again!

10/10 – Utmerket

Sherrill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is located near places we wanted to go to. The breakfast was good, only down side was they were out of a few things.
Bodde her 1 natt i oktober 2023
Svar fra Sandi Bridge - Customer Service den 6. nov. 2023
Thanks so much for staying at the Staybridge Suites Syracuse! We hope to see you again!

10/10 – Utmerket

Connie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious and clean suite. Staff very helpful.
Bodde her 2 netter i november 2023
Svar fra Sandi Bridge - Customer Service den 5. nov. 2023
We are so happy your stay was positive! Thank you for staying at the Staybridge Suites Syracuse/Liverpool NY!

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Romkomfort
Room for improvement
Room was somewhat clean, however, hair left in the bathroom sink. The bed was not comfortable, just an old spring matress that was sinking in the middle. Room refrigerator wasn't cold enough to keep the food cold. Breakfast is only served at 7h30 am, which isn't really conveinient if you are there for work and leave early. Also, the gym equipment all require maintenance. There is better for the price.
Bodde her 2 netter i oktober 2023
Svar fra Sandi Bridge - Customer Service den 2. nov. 2023
Yes; our breakfast on weekends does begin at 7:30am. We are so sorry if that wasn't explained at the time of booking. We strive to keep our guests happy; please let us know if there are issues we can fix while you are in house. Thank you for the information you've provided.

6/10 – Grei

Denice

Bodde her 1 natt i oktober 2023
Svar fra Sandi Bridge - Customer Service den 2. nov. 2023
Thank you for your feedback.

10/10 – Utmerket

InSook

Bodde her 1 natt i oktober 2023
Svar fra Sandi Bridge - Customer Service den 16. nov. 2023
Thank you for staying at our hotel! We are so glad your stay was positively memorible!

8/10 – Bra

Deirdre

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i september 2023
Svar fra Sandi Bridge - Customer Service den 2. nov. 2023
Thank you for your response.

10/10 – Utmerket

Christopher

Bodde her 3 netter i september 2023
Svar fra Sandi Bridge - Customer Service den 2. nov. 2023
We are delighted that you enjoyed your stay! Thanks so much for your response!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Two Nights at Staybridge Suites
Enjoyable stay, a little confusion initially finding the hotel when GPS was set to Electronics Pkwy address (it's beside/behind a now vacant Ramada Inn building). The room was very clean and comfortable, worked well for our 2-night stay with the full fridge and couch with lounge end. Breakfast was fine, we did not take advantage of the light supper that was offered 5:30 - 7:00. Only issue that might make us consider an alternative next time is that it appears to be in the flight path from the Syracuse Airport, so intermittent and reasonably loud flight noise when trying to get to sleep! Otherwise location was good in relation to interstates, Destiny USA and restaurants. One snafu - somehow we were checked out after one night and had to be checked in again!
Bodde her 2 netter i september 2023
Svar fra Michelle General manager den 27. sep. 2023
Thank you for your feedback, we are having a review contest here at the hotel, this truly helps my staff gage preceptive on areas to work on. So thank you for any feedback and we hope to see you in the future. Bye for now!

10/10 – Utmerket

Marilyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend away
It was wonderful. Price went up for our date ,then I realized it was a big SU home game 😄 .I would like to recommend a 2nd waste basket in the bathroom area
Bodde her 1 natt i september 2023
Svar fra Sandi Bridge - Customer Service den 25. sep. 2023
We are so delighted that you enjoyed your stay with us. We hope to see you again!

10/10 – Utmerket

Craig

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Sandi Bridge - Customer Service den 25. sep. 2023
Thank you for staying at the Staybridge Suites Syracuse/Liverpool!

4/10 – Dårlig

Rebecca

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Terribly uncomfortable and NOISY beds.
The beds were so bad and so noisy! They could not give us an accessible bathroom but gave use one with a broken and unsafe toilet. I’ve maker broken. Disposal broken. Sink clogged. Room was worn out and in need of much maintenance (room 556). We had to change room for day two.
Bodde her 2 netter i september 2023
Svar fra Sandi Bridge - Customer Service den 19. sep. 2023
We are so sorry you were unable to purchase an accessible room. Thank you for letting us know that there was an issue with that room so that we can fix it. We are sorry your stay wasn't what you had expected.

10/10 – Utmerket

Tiffany

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Sandi Bridge - Customer Service den 14. sep. 2023
We are delighted that you enjoyed your stay! We hope you will stay with us again when you are in the Syracuse/Liverpool, NY area.

8/10 – Bra

Laurie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Very clean. Staff very friendly and helpful! Stayed here when in town for the NYS Fair. Enjoyed our stay.
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 2. sep. 2023
Thanks for staying at the Staybridge Suites Syracuse/Liverpool! We are so glad you enjoyed your stay.

10/10 – Utmerket

Dan

Reiste med familie
Likte: Fasiliteter
quick check in, clean
Bodde her 1 natt i september 2023
Svar fra Sandi Bridge - Customer Service den 2. sep. 2023
We are so glad we could make your check in smooth. We hope you'll stay with us again when you're in the Syracuse, NY area.

8/10 – Bra

Kim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is very well-kept. The front desk staff were polite and accommodating. My bed was very comfortable, although the sheets had an odd smell. I could have asked for a bed change but did not. The breakfast was okay. I would return to the hotel for a short stay.
Bodde her 2 netter i august 2023
Svar fra Sandi Bridge - Customer Service den 1. sep. 2023
We are glad you enjoyed your stay. If you ever need anything while our guest, please let us know. We are delighted to assist you!

10/10 – Utmerket

EDWARD

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Suite was quite and roomy.
Bodde her 1 natt i august 2023
Svar fra Sandi Bridges den 20. aug. 2023
We are delighted your stay was good. We hope to see you again!

4/10 – Dårlig

Vanessa

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Sandi Bridges den 20. aug. 2023
We are sorry you weren’t happy with your stay. Please let us know how that could have been better.

10/10 – Utmerket

Tammy

Bodde her 1 natt i august 2023
Svar fra Operations Manager den 18. aug. 2023
Thank you so much for choosing to stay with Staybridge Suites. We appreciate your positive feedback and are happy to hear you enjoyed your stay. We hope to see you again soon.

8/10 – Bra

Kelly

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The place is clean, safe and comfortable. Hot breakfast daily and free supper meal Mon-Thurs. Spacious rooms. Only complaint is that I had to call everyday to have someone exchange towels and take trash. And there's no pool, but I knew that ahead of time. I stayed a week, would definitely go back!
Bodde her 7 netter i august 2023
Svar fra Michelle General manager den 16. aug. 2023
We appreciate your feedback, we will use your constructive feedback and apply that to our housekeeping department. Thank you for staying with the Staybridge Team and we look forward to having you back. Best Regards the General Manager Michelle.

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Operations Manager den 15. aug. 2023
Thank you so much for your rating .We greatly appreciate it. Thank you so much for choosing Staybridge Suites. We strive to make our guests stay as exceptional as we can .We hope you stay with us again and we can make it memorable

10/10 – Utmerket

Tove

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, spacious, very friendly staff
We had a great one night stay stay in a 2 bedroom suite. It was very clean and spacious and the beds very comfortable. The service at breakfast and the front desk was exceptional, all very friendly and helpful. My husband who has traveled a lot and stayed at five star hotels for work over the years thought the service was at a five star hotel level. We can highly recommend.
Bodde her 1 natt i august 2023
Svar fra Operations Manager den 15. aug. 2023
Thank you so much for your rating .We greatly appreciate it. Thank you so much for choosing Staybridge Suites. We are pleased to hear you enjoyed your stay with us. We strive to make our guests stay as memorable as we can .We hope you stay with us again and we can make it even better.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 10. aug. 2023
We are delighted that you enjoyed your stay! We hope you'll stay with us again when you're in the Syracuse area.

10/10 – Utmerket

Debra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the suite! It was so convenient that each bedroom had it's own bathroom. We could have used more seating in the living space for when friends visited but everything was lovely. We were actually disappointed that we only needed to stay one night.
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 9. aug. 2023
We are so glad that you enjoyed your stay! Yes, our family rooms are great for accommodating several people. Thank you for staying with us and we hope to see you again!

8/10 – Bra

Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mary, who works helping with breakfast during the weekends, was an absolute JOY!! Looked forward to seeing her in the morning. The room was very nicely laid out. The hotel location was weird though. It is behind the closed Sheraton hotel. Just strikes you as very odd.
Bodde her 4 netter i august 2023
Svar fra Sandi Bridge - Customer Service den 9. aug. 2023
Mary is one of best associates! We are glad that you were able to meet her. Thanks so much for staying at the Staybridge Suites Syracuse/Liverpool.

8/10 – Bra

Derek

Reiste med partner
Likte: Personale og service
The rooms are great love the convenience of a kitchen in the room. The rooms are very clean.would highly recommend.
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 9. aug. 2023
Thanks so much for staying with us! We hope to see you again!

8/10 – Bra

Christopher

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean room. Breakfast was limited.
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 9. aug. 2023
Thank you for choosing the Staybridge Suites Syracuse/Liverpool!

10/10 – Utmerket

Chunsong

Reiste med familie
Likte: Fasiliteter
Very clean and quite hotel. Staffs are friendly.
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 9. aug. 2023
We are delighted that you enjoyed your stay! We hope to see you again while you're in our area.

10/10 – Utmerket

Jacob J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 4. aug. 2023
We are delighted that you enjoyed your stay at our hotel!

10/10 – Utmerket

Philip

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly welcome. Clean and spacious room.
Bodde her 1 natt i august 2023
Svar fra Sandi Bridge - Customer Service den 4. aug. 2023
Thank you so much! So glad you enjoyed your stay at our hotel and hope to see you again!

10/10 – Utmerket

Atul

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay.
Bodde her 2 netter i juli 2023
Svar fra Sandi Bridge - Customer Service den 1. aug. 2023
We are delighted that you enjoyed your stay!