Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 528 av totalt 1002 anmeldelser." "
10 – Utmerket
528
Rangering på 8 − Bra. 267 av totalt 1002 anmeldelser." "
8 – Bra
267
Rangering på 6 − Grei. 117 av totalt 1002 anmeldelser." "
6 – Grei
117
Rangering på 4 − Dårlig. 52 av totalt 1002 anmeldelser." "
4 – Dårlig
52
Rangering på 2 − Forferdelig. 38 av totalt 1002 anmeldelser." "
2 – Forferdelig
38
8,4/10
Renhold
8,8/10
Personale og service
8,0/10
Fasiliteter
8,4/10
Overnattingsstedets bygg og tilstand
8,4/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Eric og Snyder
Reiste med partner
19. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was great
Eric
Bodde her 1 natt i april 2024
10/10 – Utmerket
Julie
14. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Julie
Bodde her 2 netter i april 2024
8/10 – Bra
Wing Nga
Reiste med familie
14. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable settings
Quiet air conditioner
Wing Nga
Bodde her 2 netter i april 2024
6/10 – Grei
jodie
Reiste med familie
14. apr. 2024
Likte: Personale og service
The towels were thread bare, the bathroom seemed worn as did the rest of the room. It was clean but worn. gym had no towels, no cleaner, no wipes, no water cooler, limited equipment. Staff was very friendly, parking easy, location good, right off interstate.
jodie
Bodde her 1 natt i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Jodie,Thank you for leaving a review. We are so pleased to note our hospitable team left a memorable impression on you, and we appreciate you mentioning our excellent location and convenient parking. That said, we are always working to offer the best service to our guests, so we are grateful for your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.
10/10 – Utmerket
Damian
10. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Damian
Bodde her 2 netter i april 2024
2/10 – Forferdelig
Archana og south river
9. apr. 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
THE BEDDING HAD HOLES IN THEM , BATHROOM WAS UNCLEANED AND POOR LINEN QUALITY
BREAKFAST NOT INCLDED AFTER PAYING OVER $250
Archana
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Archana,Thank you for taking the time to share your concerns. We apologize that your stay fell short of your expectations, and rest assured, we will review this with our housekeeping team right away. Your comfort and satisfaction are very important to us. It is feedback like yours that helps us improve the guest experience. Should you travel back this way in the future, please consider staying with us again so that we may demonstrate our true commitment to exceeding expectations.
6/10 – Grei
Carlos J
Reiste med familie
9. apr. 2024
Overall a decent Hilton property. The outside looked a little worn. But it was easy & decent enough to use during our stay.
Carlos J
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Carlos,Thank you for choosing to stay with us during your recent trip. We're glad to read you enjoyed your overall experience. However, your comments regarding the property have been noted and will be kept in mind moving forward. We appreciate your feedback and wish you safe travels ahead.
8/10 – Bra
Nicole
Reiste med partner
9. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness wasn't spotless but wasn't bad (I get skeeved out easily).. the hallways needed vacuuming and there were some water spots on the faucet in our bathroom but other than that it was an ok spot to lay our heads down for the night. Staff was very friendly and helpful.
Nicole
Bodde her 1 natt i april 2024
6/10 – Grei
THIRUNAVUKKARASU
6. apr. 2024
THIRUNAVUKKARASU
Bodde her 1 natt i april 2024
8/10 – Bra
Crystal
5. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Crystal
Bodde her 1 natt i april 2024
10/10 – Utmerket
Deena
Reiste med familie
31. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Value for the price
Deena
Bodde her 2 netter i mars 2024
10/10 – Utmerket
Xuemei
30. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Xuemei
Bodde her 1 natt i mars 2024
4/10 – Dårlig
Eric
Reiste med familie
25. mars 2024
Likte ikke: Renhold og fasiliteter
Very noisy.
Eric
Bodde her 3 netter i mars 2024
Svar fra General Manager den 26. mars 2024
Dear Eric,Thank you for your recent stay, and we appreciate you taking the time to share your thoughts. We're very sorry to hear we were unable to meet your expectations and for any noise disturbance you encountered during your time with us. Our front desk team is always available and happy to help with any issues that may occur during your time with us. We consider all feedback a chance to continually review guest satisfaction. We're grateful for your review and, given the opportunity, would like to provide the stay you were hoping for.
10/10 – Utmerket
Kelly
Reiste med partner
24. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed here three times and each time it has been a pleasant stay.
Kelly
Bodde her 1 natt i mars 2024
8/10 – Bra
James
Reiste med familie
24. mars 2024
Clean, very good food. At check out they said I charged a breakfast to the room, I absolutely did not. This may be a common practice because they hold an additional 50 for incidentals. If you don’t check out and just leave, they probably charge people that don’t look at the bill. They did refund me with out argument, which makes it more sus.
James
Bodde her 2 netter i mars 2024
10/10 – Utmerket
Mike og Kalamazoo
Forretningsreisende
21. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall, great facility i.e. pools, gym, restaurant, bar, extremely comfortable rooms and easy access to airport.
Mike
Bodde her 2 netter i mars 2024
10/10 – Utmerket
Brian
17. mars 2024
Brian
Bodde her 1 natt i mars 2024
10/10 – Utmerket
Reza
17. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lots of parking and. Good staff
Reza
Bodde her 1 natt i mars 2024
10/10 – Utmerket
Brian
Reiste med familie og små barn
15. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Restaurant was great
Brian
Bodde her 1 natt i mars 2024
6/10 – Grei
Marissa
24. feb. 2024
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Marissa
Bodde her 1 natt i februar 2024
10/10 – Utmerket
cecelia
23. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
cecelia
Bodde her 1 natt i februar 2024
8/10 – Bra
Doris og Syracuse
Reiste med partner
21. feb. 2024
Likte: Personale og service og fasiliteter
I always stay here and never have issues. This time my sink and tub wouldn’t drain.
Doris
Bodde her 1 natt i februar 2024
10/10 – Utmerket
Jamie
Reiste med partner
18. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s really quite and very safe
Jamie
Bodde her 2 netter i februar 2024
10/10 – Utmerket
Steven
Reiste med partner
18. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, pleasant staff, will definitely stay again when in Syracuse!!
Steven
6/10 – Grei
suleyman
10. feb. 2024
An average hotel. Nothing stood out.
suleyman
Bodde her 1 natt i februar 2024
Svar fra General Manager den 12. feb. 2024
Dear Suleyman, Thank you for sharing your feedback with us. We appreciate your honesty, and we'll continue striving to exceed expectations in the future. If you have any specific suggestions for improvement, we'd love to hear them.
10/10 – Utmerket
Cassandra
Reiste med partner
21. jan. 2024
Likte: Renhold, personale og service og fasiliteter
Cassandra
Bodde her 1 natt i januar 2024
6/10 – Grei
Brieanne
Reiste med partner
14. jan. 2024
Likte ikke: Overnattingsstedets bygg og tilstand
The pool was overrun with small children and we were not able to use it. There was an event going on and the hallways were extremely crowded with event goers not giving much space for us to pass through
Brieanne
Bodde her 1 natt i januar 2024
Svar fra General Manager den 16. jan. 2024
Dear Brieanne,Guest satisfaction is important to us, so we're happy to see that some aspects of your stay were pleasant. However, we apologize for any difficulty accessing the pool and navigating the halls. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.
2/10 – Forferdelig
David
Forretningsreisende
14. jan. 2024
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t stay here, not safe.
Security never around or available. No cameras on floor levels of rooms. I was recently robbed while at the hotel, and recieved no assistance from hotel, no discount, nothing. Ended my stay early and switched hotels asap. Also the room I paid for and reserved was not available. Don’t understand how I can pay and reserve a specific room in advance, and recieve lesser value room, with no discount at arrival. Clown show.
David
Bodde her 7 netter i januar 2024
Svar fra General Manager den 22. jan. 2024
Dear David,We appreciate you reaching out, and we're sorry to hear about the experience you've described. The safety of our guests remains our main priority, and we encourage you to stay connected with the police department regarding this incident, as they will provide the best solution. Thank you.
8/10 – Bra
Karla
Reiste med familie, Reiste med kjæledyr
6. jan. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Karla
10/10 – Utmerket
Nielah
1. jan. 2024
Nielah
Bodde her 1 natt i desember 2023
10/10 – Utmerket
Kiarra
1. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kiarra
Bodde her 1 natt i desember 2023
10/10 – Utmerket
Jarrod
Reiste med familie
27. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value
Nice and clean with pleasant staff
Jarrod
Bodde her 1 natt i desember 2023
10/10 – Utmerket
Alison
25. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alison
Bodde her 2 netter i desember 2023
10/10 – Utmerket
Lorelei
18. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was one of the nicest Double Tree’s we’ve stayed at. Clean, comfortable and quiet. The night service was fantastic and the staff was very friendly and welcoming.
The morning desk staff was nowhere to be found and the coffee was burnt and not very pleasant.
There could be a better lighted sign in the driveway entrance. We passed by it.
Lorelei
Bodde her 1 natt i desember 2023
10/10 – Utmerket
Al
Reiste med familie
13. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Al
8/10 – Bra
Angel
12. des. 2023
Angel
10/10 – Utmerket
Perry
4. des. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perry
Bodde her 1 natt i desember 2023
10/10 – Utmerket
RUYI
Reiste med partner
25. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
RUYI
10/10 – Utmerket
Kihara
Reiste med partner
25. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were clean and staff were super friendly and helpful :)
Kihara
Bodde her 1 natt i november 2023
10/10 – Utmerket
tera
25. nov. 2023
tera
Bodde her 1 natt i november 2023
10/10 – Utmerket
Matthew
Reiste med familie
18. nov. 2023
Likte: Renhold, personale og service og romkomfort
Staff couldn’t have been nicer or more professional.
Matthew
Bodde her 1 natt i november 2023
2/10 – Forferdelig
tanya
13. nov. 2023
tanya
Bodde her 2 netter i november 2023
8/10 – Bra
Susan
Reiste med familie
10. nov. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beds were very comfortable and it was quiet
Susan
Bodde her 2 netter i november 2023
10/10 – Utmerket
Jeff
10. nov. 2023
Jeff
Bodde her 2 netter i november 2023
6/10 – Grei
Andrea
10. nov. 2023
Andrea
Bodde her 1 natt i november 2023
8/10 – Bra
Elizabeth og Florence
6. nov. 2023
Likte: Personale og service og fasiliteter
It was much more expensive than other nearby hotels. The cheaper hotels had free breakfast. This hotel charges for parking which makes no sense because the hotel is in an isolated area.
Elizabeth
Bodde her 1 natt i november 2023
10/10 – Utmerket
LaDonna
Reiste med partner
6. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jason was so accommodating at the restaurant. Couldn’t have been nicer. Very helpful. Liked the workout room. Conveniently located and not far from Syracuse University. Highly recommend.
LaDonna
Bodde her 4 netter i november 2023
10/10 – Utmerket
Al
Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
5. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Greta place to stay, convenient, clean
Al
Bodde her 1 natt i november 2023
4/10 – Dårlig
Christine
Reiste med familie
30. okt. 2023
Likte: Personale og service
Likte ikke: Fasiliteter
Towels and bed blankets were ripped and had holes. Coffee bar had no stirers and insufficient amount of sugar and creamer. No menu for the hotel restaurant was made available. One had to physically go to the bar to place an order and then go pick it up. What happened to room service?
Christine
Bodde her 2 netter i oktober 2023
Svar fra General Manager den 1. nov. 2023
Dear Christine,Thank you for choosing to be our guest in Syracuse. We're sorry to hear about any issues you encountered and hope you notified the front desk team for assistance. We're more than happy to make things right when issues are brought to our attention. Meanwhile, we will review your comments with our team to ensure improvements are made in these areas. Our team hopes to welcome you back so we can deliver the impeccable stay you expected.
2/10 – Forferdelig
Kathy
27. okt. 2023
Mattress stained, patio door all stained can’t even see through it, tv reception via satellite constantly freezing, furniture starting to be damaged, signage on wall for heater is all stained, bathroom corners all dirty with hair
Kathy
Bodde her 2 netter i oktober 2023
Svar fra General Manager den 30. okt. 2023
Dear Kathy,We're sorry to hear that you didn't have a good time with us, and we apologize for any cleanliness or upkeep concerns during your visit. This is incredibly important to us, so we'll be sure to have our housekeeping team look into your comments further and make changes for the future. Please consider coming back to join us again soon; we know that we can impress you with an amazing stay.