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Anmeldelser av Ramada by Wyndham Stettler

2.5 out of 5
Ramada by Wyndham Stettler
6711 49th Ave, Highway 12 & Highway 56, Stettler, AB

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 330 av totalt 577 anmeldelser." "
Rangering på 8 − Bra. 172 av totalt 577 anmeldelser." "
Rangering på 6 − Grei. 42 av totalt 577 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 577 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 577 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff on duty was phenomenal! Check in was an absolute breeze and she was so friendly!! After dinner out, my kiddo went swimming with dance friends and I was amazed and grateful for the staffs willingness and ability to calm down multiple complaints on other guests in the pool. Staff was kind and professional. Will definitely be back for future dance competitions!
Bodde her 1 natt i mars 2024
Svar fra Joanne L den 11. mars 2024
Thank you for the amazing review. We are glad you have found our team member Alisha to be friendly and amazing. I will for sure share this review with her which I am pretty sure she will be stoked to hear this. We hope to see you again next time here at Ramada Stettler.

10/10 – Utmerket

kristen

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in and check out. Good breakfast.
Bodde her 2 netter i mars 2024
Svar fra Joanne L den 11. mars 2024
We are glad you have enjoyed your stay with us here at Ramada Stettler.

10/10 – Utmerket

Brennan

Bodde her 1 natt i februar 2024
Svar fra Joanne L den 4. mars 2024
Thank you for leaving us a wondeful rating. We hope to see you again next time here at Ramada Stettler

8/10 – Bra

Trent

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and comfortable beds.
Bodde her 1 natt i februar 2024
Svar fra Joanne L den 1. mars 2024
Thank you for the review! We have all our beds changed late last year. Glad you found them comfortable. We thank you for choosing to stay with us here at Ramada Stettler

10/10 – Utmerket

Holly

Reiste med familie
Likte: Fasiliteter
Great stay!
Bodde her 1 natt i februar 2024
Svar fra Joanne L den 23. feb. 2024
Thank you for leaving us a nice review!! We hope to see you again next time here at Ramada Stettler

10/10 – Utmerket

Mary

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Joanne L den 23. feb. 2024
Thank you for the wonderful rating. We hope to see you again next time here at Ramada Stettler.

8/10 – Bra

Terry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff. Clean. Quiet
Bodde her 1 natt i januar 2024
Svar fra Joanne L den 29. jan. 2024
Thank you for the amazing review. We are glad you have found our team members friendly, our hotel clean and quiet. I will for sure share this review with all our team members. We thank you for choosing to stay with us here at Ramada Stettler.

10/10 – Utmerket

Peter

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Joanne L den 29. jan. 2024
Thank you for leaving us a wonderful rating. We thank you for choosing to stay with us here at Ramada Stettler

2/10 – Forferdelig

Rebecca

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Check in was at 3 we showed up at 6 and the room wasn’t ready and the room was $200
Bodde her 1 natt i desember 2023
Svar fra Shaun C. den 30. des. 2023
We appreciate you taking the time to share your recent experience with us, and we sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable, and we want to sincerely apologize for the inconvenience you experienced during your recent check-in at our hotel.We deeply regret that our front desk staff was not able to check you or your party in at the proper check-in time. I sincerely apologize for any frustration or inconvenience this delay may have caused you. However, please allow me to explain the reason why this occured.Due to the Polar Express event, we experienced an unprecedented influx of guests, leading to the entire hotel checking out and checking back in multiple times. This, coupled with the unexpected credit card system issue, created a situation that was both unusual and demanding for our team. Additionally, depending upon check-outs times for guests, our housekeeping team had a limited window of 4-5 hours to complete the cleaning of 74 rooms before the 3:00 pm check-in time. While this is not an excuse for the lapses in service, we hope it provides insight into the unique circumstances we were managing.Your feedback is crucial in helping us improve, and we thank you for bringing these issues to our attention. We would like to assure you that we are taking immediate steps to rectify these issues and enhance our service.If there is anything specific you would like us to address or if you have any further concerns, please feel free to reach out to us directly. We genuinely value your patronage and hope to have the opportunity to regain your trust during a future stay.Thank you for your understanding.

6/10 – Grei

Robert

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
ok
Bodde her 1 natt i desember 2023
Svar fra Joanne L den 28. des. 2023
Thank you for leaving us a short review. We take feedback as a way to improve our service. If you have any suggestion or advise. Please feel free to reach out to us. We hope to hear back from you soon.

10/10 – Utmerket

Ashley og Edmonton

Bodde her 1 natt i desember 2023
Svar fra Joanne L den 29. jan. 2024
Thank you for the wonderful rating. We hope to see you again here at Ramada Stettler

6/10 – Grei

Amanda

Bodde her 2 netter i desember 2023
Svar fra Joanne L den 29. jan. 2024
Thank you for leaving us a review. We take feedback as a way to improve our service. If you have any suggestion please feel free to call or message us back. We hope to hear back from you soon.

10/10 – Utmerket

Erin

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kids love the pool/waterslide.
Bodde her 1 natt i desember 2023
Svar fra Joanne L den 28. des. 2023
Thank you for the amazing rating. We thank you for choosing to stay with us here at Ramada Stettler.

10/10 – Utmerket

Kari

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Joanne L den 28. des. 2023
Thank you for the amazing rating. We thank you for choosing to stay with us here at Ramada Stettler.

10/10 – Utmerket

laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for families
Bodde her 1 natt i desember 2023
Svar fra Joanne L den 28. des. 2023
Thank you for the amazing rating and review. We thank you for choosing to stay with us here at Ramada Stettler.

10/10 – Utmerket

Chris

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
what an amazing stay wish it was longer, everything from the front desk at check in, staff in the halways and during breakfast, the staff where always friendly and had a smile on, breakfast was amazing and fully stocked with a huge selection of to fill the bellys of even a pickey 6 year old, this is how all ramadas should be like. thank you so much for making sure our stay was perfect, will definitely be back!!!
Bodde her 1 natt i desember 2023
Svar fra Joanne L den 2. jan. 2024
Thank you for the amazing review. We are glad you have found our team members work to be up to your standard. I will for sure share this review with the rest our team. We thank you for choosing to stay with us here at Ramada Stettler.

10/10 – Utmerket

Andre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Kenzie

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The continental breakfast is one of the worst I’ve been to. When I told the attendant that the creamer for the coffee was curdled, she just poured new creamer into the same container… Our pull out bed was awful with a very thin blanket and no proper sheet, the room was very dirty.
Bodde her 1 natt i desember 2023
Svar fra Joanne L den 2. jan. 2024
Thank you for taking this to our attention. I will for sure be correcting this issue asap. We will make sure this kind of action will not be repeated again. We do apologize for this . We hope you give us another chance to better your stay next time you are back in town.

10/10 – Utmerket

WeiBin

Bodde her 1 natt i november 2023
Svar fra Joanne L den 28. des. 2023
Thank you for the amazing rating. We thank you for choosing to stay with us here at Ramada Stettler.

10/10 – Utmerket

Dianna

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, great breakfast, clean rooms
Bodde her 1 natt i november 2023

4/10 – Dårlig

Amy

Bodde her 1 natt i november 2023

4/10 – Dårlig

Jarred

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Management needs to do some work.
We stayed at this hotel in November last year and really enjoyed it. This year was completely different. 1. Upon entry, there is a sign saying no rude comments they are doing their best. 2. There is no one at the front desk. We rang a bell, and a lady came out and said “Yes?” To which we replied we wanted to check in and we were treated as if checking in was a hassle. 3. 2 members of our parties rooms were not ready. 1 got in at 3:30, us at 4, and the other group room wasn’t ready until 8pm and they have a baby. 4. There was just 1 housekeeper working. She was working so hard, but was obviously stressed and overworked. 5. It is looking really run down. Carpets worn, and look bleached. Everything looks old.
Bodde her 1 natt i november 2023
Svar fra Joanne L den 2. jan. 2024
Thank you for leaving us a review. We do apologize for all of this inconvenience you had to encounter during your stay. Rest assured we will be looking into all this issue. We thank you for taking this to our attention.

10/10 – Utmerket

Laurel

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Handy for visiting friends
Bodde her 1 natt i november 2023

8/10 – Bra

Ariel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The buffet breakfast was amazing. So many options and the staff were on top of refilling the options as the morning went along. We were disappointed when we arrived to learn that the pool was closed due to scheduled maintenance. If it's scheduled, it should have been clearly listed at booking. Fortunately, we were able to use the pool at a nearby hotel.
Bodde her 1 natt i november 2023

10/10 – Utmerket

GEORGE

Bodde her 2 netter i oktober 2023
Svar fra Joanne L den 28. des. 2023
Thank you for the amazing rating. We thank you for choosing to stay with us here at Ramada Stettler.

10/10 – Utmerket

Ian

Bodde her 1 natt i november 2023

10/10 – Utmerket

Ronald

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to a large park with walking paths.
Bodde her 1 natt i november 2023
Svar fra Joanne L den 3. nov. 2023
Thank you for the wonderful review. We thank you for choosing to stay with us here at Ramada Stettler

10/10 – Utmerket

Jennifer

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Lesley

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Evening front desk clerk was very friendly and helpful.
Bodde her 2 netter i oktober 2023
Svar fra Joanen L den 10. okt. 2023
Thank you for the wonderful rating. We are glad you have found Gina our front desk agent to be friendly and helpful. I will for sure let her know about this wonderful review. We hope to see you again next time here at Ramada Stettler.

10/10 – Utmerket

Rowena

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was amazing. I was there for personal and wish i brought my kids. Staff was wonderful, free breakfast was amazing, the pool and hot tub were so clean and warm. The rooms were very clean, it was above and beyond my expectations. Enjoyed every minute
Bodde her 2 netter i september 2023
Svar fra Joanne L den 22. sep. 2023
Thank you for the amazing review!! I am glad you have found our staff to be wonderful, our breakfast amazing and pool, hot tub and room to be clean. We are glad we have met your expectation. I will let my team know about this wonderful review. We hope to see you again hopefully with your kids next time here at Ramada Stettler

8/10 – Bra

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The price point is a little high for a stay in a small town.
Bodde her 1 natt i september 2023
Svar fra Joanne L den 21. sep. 2023
Thank you for leaving us a review. We will for sure take your feedback into account. We hope to see you again here at Ramada Stettler.

10/10 – Utmerket

robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023
Svar fra Joanne L den 13. sep. 2023
Thank you for leaving us an amazing rating. We hope to see you again here at Ramada Stettler.

10/10 – Utmerket

Omar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place!!!
Bodde her 1 natt i september 2023
Svar fra Joanne L den 11. sep. 2023
Thank you for the short but sweet review!! We hope to see you again next time here at Ramada Stettler.

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Joanne L den 5. sep. 2023
Thank you for the nice rating. We hope to see you again here at Ramada Stettler

8/10 – Bra

Carolynn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The first night was noisy as there must have been kids above our suite. We were in an executive suite. The pool was not enjoyable as noisy unruly kids screaming and parents let them. Breakfast was good and lots to choose from. Hotel staff was excellent. Most people complained about room prices. We were at a family reunion. It was an ok stay all together.
Bodde her 2 netter i august 2023
Svar fra Joanne L den 30. aug. 2023
Thank you for leaving us a review. We do apologize about the kids being noisy above your suite. We are glad to know though that you have enjoyed our breakfast selections and also have found our team member to be excellent. It was a pleasure serving all your family for this reunion event. We hope to see you again next time here at Ramada Stettler.

10/10 – Utmerket

Leslie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Shower curtain was missing in bathtub. Couldn’t shower. But, I mentioned this to front desk, was very Accommodating. Reduced price a bit. Room was very nice, except for missing shower Curtain. Thank you Leslie Janecke
Bodde her 1 natt i august 2023
Svar fra Joanne L den 30. aug. 2023
Thank you for leaving us a review. We sincerely apologize about the shower curtain being missed in your bathroom. We are glad to hear that our front desk was able to quickly provided you with a discount. Rest assured we will be sharing this review with our housekeeping department to prevent this issue from happening again. We hope to see you again next time here at Ramada Stettler

10/10 – Utmerket

Therese

Bodde her 1 natt i august 2023
Svar fra Joanne L den 21. aug. 2023
Thank you for the wonderful rating. We hope to see you again when you are back in town.

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet, spacious rooms. A lot of parking. The free breakfast offers a good selection and the room is spacious.
Bodde her 4 netter i august 2023
Svar fra Joanne L den 21. aug. 2023
Thank you for the amazing review. We are happy to hear you have found our room quiet and spacious and you have enjoyed our breakfast selection. I will surely share this reviews with the rest of the team. We thank you for choosing to stay with us here at Ramada Stettler

10/10 – Utmerket

Kristy og Castor

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is gorgeous. Clean, amazing pool and hot tub, and delicious breakfast! Highly recommended!
Bodde her 1 natt i august 2023
Svar fra Joanne L den 21. aug. 2023
Thank you for the amazing review. We are ecstatic to hear you have found our hotel clean, with amazing pool and hot tub. We are also happy to hear you found our breakfast delicious. We are so happy we manage to exceed your expecation. We hope to see you again next time you are back in town.

10/10 – Utmerket

Robert

Bodde her 1 natt i august 2023
Svar fra Joanne L den 30. aug. 2023
Thank you for leaving us a rating. We thank you for choosing to stay with us here at Ramada Stettler.

8/10 – Bra

Chie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pool was the highlight for the kids.
Bodde her 1 natt i juli 2023
Svar fra Joanne L den 3. aug. 2023
Thank you for leaving us a review. We are glad to hear that your kids were able to enjoy our pool. We hope to see you again next time here at Ramada Stettler

10/10 – Utmerket

Jungil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast, 😋 very clean room, very kind crew - this hotel is showing well what the hotel is.
Bodde her 3 netter i juli 2023
Svar fra Joanne L den 2. aug. 2023
Thank you for leaving us a wonderful review Jungil. We are glad to hear you have found our breakfast great, rooms clean and kind crew. We are happy to know we have met your expectations. We hope to see you again here at Ramada Stettler.

10/10 – Utmerket

BEN

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
future stay
employees were friendly cooperative inside and out clean maintained excellent selection for breakfast only disappointing thing it only had organic coffee otherwise great place to hopefully return to
Bodde her 2 netter i juli 2023
Svar fra Joanne L den 2. aug. 2023
Thank you for leaving us an amazing review. We are glad to hear you have found our team members friendly and our breakfast selection excellent. I will for sure check on the coffee selection that we have. Again we thank you for choosing to stay with us here at Ramada Stettler

10/10 – Utmerket

Robyn

Reiste med familie
Loved the pond right out the back door… beautiful walking
Bodde her 2 netter i juli 2023
Svar fra Joanne L den 25. juli 2023
Thank you for leaving us a wonderful review. We are glad you have found the pond in the back of the hotel to your liking. We hope to see you again here at Ramada Stettler

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Joanne L den 17. juli 2023
Thank you for leaving us a wonderful rating! We hope to see you again here at Ramada Stettler

10/10 – Utmerket

Tracy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Joanne L den 12. juli 2023
Thank you for the wonderful rating. We hope to see you again next time here at Ramada Stettler

10/10 – Utmerket

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Joanne L den 11. juli 2023
Thank you for the wonderful rating. We hope to see you again here at Ramada Stettler.

2/10 – Forferdelig

William

Bodde her 1 natt i juli 2023
Svar fra Joanne L den 4. juli 2023
Thank you for leaving us a rating. We are dissapointed that you did not enjoy your stay with us. If you can please reach out to us as we take feedback seriously and we use it as a way to improve our service. We hope to hear from you soon.

6/10 – Grei

Erin

Reiste med familie
It was a tad expensive for Stettler
Bodde her 1 natt i juni 2023
Svar fra Joanne L den 13. juni 2023
Thank you for leaving us a review. We will take your feedback into account. Thank you.

8/10 – Bra

Lori-Ann

Bodde her 1 natt i juni 2023
Svar fra Joanne L den 14. juni 2023
Thank you for leaving us a rating. We take feedback as way to improve our service. If you can please reach out to us via email or call, it will be deeply appreciated. Thank you and hope to hear from you soon