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Anmeldelser av Hilton Vacation Club Sedona Summit

3.5 out of 5
Hilton Vacation Club Sedona Summit
4055 Navoti Dr, Sedona, AZ

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 692 av totalt 1328 anmeldelser." "
Rangering på 8 − Bra. 326 av totalt 1328 anmeldelser." "
Rangering på 6 − Grei. 148 av totalt 1328 anmeldelser." "
Rangering på 4 − Dårlig. 100 av totalt 1328 anmeldelser." "
Rangering på 2 − Forferdelig. 62 av totalt 1328 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Iselin Riise

Bodde her 1 natt i oktober 2022
Svar fra Luis Felix, Assistant General Manager den 13. okt. 2022
Thank you for your feedback. We are sorry to hear you did not enjoy your stay with us. We hope that you consider us for a future visit. Thank you,

8/10 – Bra

Frank

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Satisfied
Bodde her 1 natt i april 2024

10/10 – Utmerket

Aaron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent! Very nice
Bodde her 2 netter i april 2024

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Luis Felix, Assistant General Manager den 17. apr. 2024
We are so glad that you had a wonderful stay with us. Please come back and visit us again soon.

10/10 – Utmerket

Allyson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Luis Felix, Assistant General Manager den 17. apr. 2024
We are so glad that you had a wonderful stay with us. Please come back and visit us again soon.

8/10 – Bra

Jeanette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Julian Garcia den 16. apr. 2024
We appreciate the time taken to complete our survey.I'm happy to hear you enjoyed your time with us,come back soon :)Thank you.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay and the accomodations
Bodde her 4 netter i april 2024
Svar fra Alicia Garcia- Manager of Guest Services den 14. apr. 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

10/10 – Utmerket

Jessica

Bodde her 2 netter i april 2024
Svar fra Julian Garcia den 15. apr. 2024
We appreciate the time you took to complete our survey regarding your recent stay with us, So happy to hear you enjoyed your time with us,come back soon :)Thank you.

10/10 – Utmerket

Ivan

Reiste med familie
Likte: Renhold og personale og service
Great stay would definitely recommend
Bodde her 2 netter i april 2024
Svar fra Alicia Garcia- Manager of Guest Services den 14. apr. 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

10/10 – Utmerket

Magali

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at this amazing hotel during our stay in Sedona! We were greeted with a smile and the staff were all so friendly and helpful! There was a nice hike close by and many amenities! Everything we wanted to do was minutes away as well!
Bodde her 2 netter i april 2024
Svar fra Alicia Garcia- Manager of Guest Services den 14. apr. 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your time here with us! We look forward to welcoming you back again soon!

10/10 – Utmerket

JULIE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room with beautiful views. Plenty of parking and we felt safe
Bodde her 3 netter i april 2024
Svar fra Luis Felix, Assistant General Manager den 13. apr. 2024
Thank you for taking the time to leave us a review. We are so glad to understand that you had a wonderful time with us. Please come back and see us again soon.

10/10 – Utmerket

YEVGENIY

Bodde her 2 netter i april 2024
Svar fra Alicia Garcia- Manager of Guest Services den 14. apr. 2024
Thank you so much for your rating! We are so happy to hear that you enjoyed your time here with us! We look forward to welcoming you back on a return visit!

10/10 – Utmerket

Kim

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the amount of space we had. Decor was a little dated & lighting was kind of dim, but overall it was great for relaxing. The view from the room was amazing.
Bodde her 3 netter i april 2024
Svar fra Julian Garcia den 12. apr. 2024
We appreciate the time you took in completing our survey.I'm happy to hear your time with us was most enjoyable .Come back soon :)

4/10 – Dårlig

Antonietta

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room is run down
Bodde her 4 netter i april 2024
Svar fra Alicia Garcia- Manager of Guest Services den 11. apr. 2024
Thank you for your feedback. We are very sorry to hear that we failed to meet your expectations. We strive daily to provide the best guest experience, and we are very saddened to hear that we missed the mark. We appreciate you taking the time to share about your stay, and we hope to have the opportunity to deliver a better experience on a return visit.

10/10 – Utmerket

STEVE

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Secluded in a less busy side of Sedona. Easy access to everything. First rate property!
Bodde her 3 netter i april 2024
Svar fra Julian Garcia den 11. apr. 2024
We appreciate the time you took in completing our survey.So happy to hear you enjoyed your recent stay with us.We hope to see again, so you may experience a wonderful time once again :)

10/10 – Utmerket

Madelyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hilton Vacation Club was the perfect property for my family's spring break. There were several pools and hot tubs to enjoy and stunning views of the surrounding red rocks from our balcony. My kids enjoyed the on premise activities (i.e. ping pong, foosball, painting/crafts, etc.) and the fitness room had everything I need. Our king bed suite had plenty of room and the kitchen made it easy to prepare breakfast and lunch (we chose to eat out for dinner). The property was just a short drive to downtown Sedona and very close to several hikes.
Bodde her 3 netter i april 2024
Svar fra Alicia Garcia- Manager of Guest Services den 10. apr. 2024
Thank you so much for your review! We are very happy to hear that you enjoyed your stay with us!! We look forward to welcoming you back again soon!

10/10 – Utmerket

Suchreet

Bodde her 1 natt i april 2024
Svar fra Luis Felix, Assistant General Manager den 11. apr. 2024
Thank you for your positive rating. Please come back and see us again soon. Thank you,

10/10 – Utmerket

Darryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very clean and beautiful property. The staff were very friendly!
Bodde her 6 netter i april 2024
Svar fra Julian Garcia den 9. apr. 2024
We appreciate you taking the time to respond to our survey regarding your recent stay with us.I'm happy to hear you enjoyed your stay and hope to see you soon again,sincerely,

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thank you
Bodde her 1 natt i april 2024
Svar fra Ashley - Asst. Guest Services Mgr. den 9. apr. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Utmerket

young og Arlington Heights

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i april 2024
Svar fra Julian Garcia den 9. apr. 2024
We appreciate you taking the time to respond to our survey regarding your recent stay with us.I'm happy to hear you enjoyed your stay and hope to see you soon again,sincerely,

10/10 – Utmerket

Dan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing location, wonderful view, outstanding accommodations, thank you!
Bodde her 1 natt i april 2024
Svar fra Julian Garcia den 8. apr. 2024
We appreciate the time you took in filling out our survey.I'm happy to hear your stay with us was excellent. Come back soon,sincerely,

10/10 – Utmerket

Jeffrey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very conveniently located, and a great staff.
Bodde her 2 netter i april 2024
Svar fra Alicia Garcia- Manager of Guest Services den 7. apr. 2024
Thank you for your rating! We are so happy to hear that you enjoyed your time here! We look forward to welcoming you back soon!

10/10 – Utmerket

CARLOS LUER

Likte: Renhold og overnattingsstedets bygg og tilstand
Good option
Bodde her 8 netter i mars 2024
Svar fra Julian Garcia den 8. apr. 2024
Thank you for taking the time to respond to our survey in regard to your recent stay with us.I'm happy to hear your time with us was excellent. We hope to see you very soon for another fantastic stay.sincerely,

10/10 – Utmerket

Rebecca

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hilton Sedona Summit was Clean, comfortable, and close to everything. Wonderful staff as well.
Bodde her 4 netter i mars 2024
Svar fra Luis Felix, Assistant General Manager den 5. apr. 2024
We are so glad to know you enjoyed your stay with us. Please come back and see us again soon. Thank you,

10/10 – Utmerket

Rocio

I really recommend this hotel
Bodde her 4 netter i mars 2024
Svar fra Luis Felix, Assistant General Manager den 5. apr. 2024
We appreciate your feedback. Please come back and see us again soon.

2/10 – Forferdelig

John

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We needed to use the pull out bed for the kids (teenagers). Although you never expect much with a pull out, this one was clearly damaged, many loose bolts, and the frame was shaped like a ‘w’. We called the front desk and they said they would send someone right away, an hour past, I called again, another 1/2hr someone showed up. His boots were all wet and snowy, I had to ask him to take them off as he stepped on the carpeted area. He tried his best to make the bed better but it was beyond repair. They offered to switch us rooms after that but it was late and were all ready for bed, the kids said they were ok to sleep on it. The next morning our toilet stop working. They removed the resort fee and upgraded us for our 2nd night. It was a nice room. Again we needed to use the pull out, no blankets this time. We called the front desk for blankets. Waited a 1/2hr and called again. This time they said they were out of blankets and were all in the wash, 40 minutes before they would be ready. They offered to bring us extra sheets right away as alternative. The next morning about 6:30am the smoke detector starting beeping every 2mins. I called the front desk and they said they would send someone right away. After a 1/2hr past I unhooked the smoke alarm and removed the back up battery. Another 1/2hr past and I called and told them not to bother sending anyone. I asked for rate reduction, they couldn’t do anything and gave the me the managers contact info. They never got back to me.
Bodde her 1 natt i mars 2024
Svar fra Luis Felix, Assistant General Manager den 3. apr. 2024
Thank you for taking the time to give us your feedback following your departure from Sedona Summit and please accept our sincerest apologies for the series of incidents that prevented you from having an enjoyable stay with us. We will be addressing your concerns. We hope that you will give us another opportunity in the near future. Thank you,

10/10 – Utmerket

Jamie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Ashley - Asst. Guest Services Mgr. den 2. apr. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Utmerket

Brent og jefferson city

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay at Hilton Vacation Club. Room was clean and comfortable. Resort is located just outside of Sedona and is quiet and in a beautiful area with great views of the Red Rocks. The staff were very helpful, lots of activities offered and multiple pools and hot tubs. Would definitely stay here again.
Bodde her 6 netter i mars 2024
Svar fra Ashley - Asst. Guest Services Mgr. den 31. mars 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to se you back soon!

10/10 – Utmerket

Katie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s like your own mini studio apartment. It’s perfect
Bodde her 3 netter i mars 2024
Svar fra Luis Felix, Assistant General Manager den 29. mars 2024
Thank you for taking the time to give us some feedback following your recent stay at Sedona Summit Resort. We are delighted to understand that you had an enjoyable stay. Please come back and visit us again soon. Thank you,

8/10 – Bra

Farah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It would be nice if guests with children could be placed on the ground floors. We were woken up every morning by children yelling, running and jumping so hard the light fixtures were shaking and the dishes in our kitchen were rattling.
Bodde her 4 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 28. mars 2024
Thank you for your review. I am sorry to hear that you had some issues with noisy neighbors. We will be addressing your concerns and appreciate the feedback. We hope to welcome you back again soon.

10/10 – Utmerket

Jean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed it so much and will be back !
Bodde her 1 natt i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 28. mars 2024
Thank you for the review! We are so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon!

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the beautiful landscaping and the condo-sized units!
Bodde her 3 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 28. mars 2024
Thank you for your review! We are so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon!

10/10 – Utmerket

Brock

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very beautiful property. We have nothing bad to say about our stay. Loved it!
Bodde her 4 netter i mars 2024
Svar fra Julian Garcia den 28. mars 2024
Thank you for the time you took in responding to our feedback survey.I'm happy to hear you stay with us was wonderful :)Please come back soon and join us again, so you may have another successful experience.Sincerely,

6/10 – Grei

Karen

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I booked this through Expedia. When they predicted winter weather for our last day, we asked to leave 1 day early. Even with a 24 hour notice we were denied. I was told by Expedia it was the properties responsibility. I was told by the property it was Expedias responsibility. Either way, I will not ever use Expedia nor stay at a Hilton Club property. I have been a Hilton Honors member for years and was denied points by booking through expedia. Very disappointed no one took our personal safety seriously. I know we could have left but we would have had to pay for another night at a different hotel and spend an additional money. Not a good experience for us.
Bodde her 3 netter i mars 2024
Svar fra Ashley - Asst. Guest Services Mgr. den 30. mars 2024
I'm so sorry to hear about this unpleasant experience. Unfortunately, our hands are tied when it comes to 3rd party reservations that are pre-paid and non-refundable. Please let us know if you decide to come back and we can assist you with getting a nice room.

10/10 – Utmerket

Maricar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Would love to come back!
Bodde her 2 netter i februar 2024
Svar fra Ashley - Asst. Guest Services Mgr. den 26. mars 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Utmerket

Teresa

Bodde her 2 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 14. apr. 2024
Thank you so much for your rating. We are thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 – Bra

leeann

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable and convenient. Pleasant staff. There is a $25 a day upcharge for internet expedia stated was free. Not happy. Otherwise I would stay again.
Bodde her 6 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 24. mars 2024
Thank you for your review! We are very happy to hear that you enjoyed your stay here with us! I did want to inform you that we do not charge extra for Wifi and that is covered in our daily resort fees. Again, thank you for your feedback. We look forward to welcoming you back again in the near future!

10/10 – Utmerket

Linda

Bodde her 2 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 7. apr. 2024
Thank you for your rating! We are so happy to hear that you enjoyed your stay here with us! We look forward to welcoming you back again soon!

6/10 – Grei

Devin

No convenience items at the property, no snacks and such. Suite was fairly old and worn-out. Dishes and coffeee maker were not clean. Someone had smoked in it for years, and had a dog we could tell by the allergens we felt. Staff were good. We wanted to shorten our stay by a day and could not, due to booking via Expedia. So, thumbs down Expedia and this location. Also did not like the sales pitch for the time share when trying to check in, it was bad timing.
Bodde her 3 netter i mars 2024
Svar fra Julian Garcia den 18. mars 2024
We appreciate you for taking the time to fill out our survey,I deeply apologize for the inconvenience you faced while staying here at our property. I will make sure to relate the message to my higher up's.Thank you,

10/10 – Utmerket

Tara

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hot tub with the most incredible view!
Bodde her 3 netter i mars 2024
Svar fra Luis Felix, Assistant General Manager den 14. mars 2024
We are so glad you were able to enjoy the Mesa Spa on property. It does have a beautiful view. Thank you for your feedback and please come back and see us again soon. Thank you,

8/10 – Bra

Alan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Julian Garcia den 13. mars 2024
We appreciate you taking the time to fill out our survey regarding your recent stay with us.I'm happy to hear the time here was enjoyable.Come back soon,Thank you.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall, we loved the property for its outdoor pool, hot tubs plus hammock and recreation area. Our unit was also very comfortable, with the exception of the bed /mattress which sagged in the middle, so a little old for our liking.
Bodde her 4 netter i mars 2024
Svar fra Julian Garcia den 12. mars 2024
Thank you for taking the time to fill out and complete our survey :)We are happy to hear the stay with us was most enjoyable, I'm sorry to hear the pullout couch was out dated, and will be speaking with our maintenance manager to see when we can exchange that as soon as possible.hope to see you soon,

2/10 – Forferdelig

Leonid og Marlboro

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i mars 2024
Svar fra Julian Garcia den 13. mars 2024
We appreciate you taking the time to fill out our survey regarding your recent stay with us.I deeply apologize for the inconveniences that may have taken place during your stay.Feel free to ask for me the next time your booked and checking in so I may take care of you accommodations.

8/10 – Bra

Iwona

Bodde her 5 netter i mars 2024
Svar fra Ashley - Asst. Guest Services Mgr. den 2. apr. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mars 2024
Svar fra Julian Garcia den 11. mars 2024
So happy to hear you enjoyed your recent stay with us :) We look forward to servicing you again,See you soon,

8/10 – Bra

Pamela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the hot tub with the view. Didn’t like the shales pitch.
Bodde her 7 netter i februar 2024
Svar fra Julian Garcia den 9. mars 2024
Thank you for staying here at the Sedona summit resort.I'm glad to hear that for the most part of your stay it was enjoyable. I'm sorry to hear my concierge team was not what you were expecting. I do hope the next time you visit us, you come to me directly so I can personally make your check in process a better experience.Thank you again for taking the time to fill out our survey, see you soon.

10/10 – Utmerket

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 5 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 7. mars 2024
Thank you so much for your review! We are happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

8/10 – Bra

KIMBERLY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice area, nice resort overall. Felt like it was a great location to avoid the overcrowded Sedona downtown area.
Bodde her 3 netter i mars 2024
Svar fra Julian Garcia den 6. mars 2024
We appreciate your time responding to our survey,I'm glad to hear you enjoyed your stay with us here at the Sedona Summit Resort.Come back soon.

8/10 – Bra

Juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and good accommodations.
Bodde her 5 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 6. mars 2024
Thank you so much for your review. We are so happy to hear that you enjoyed your stay here with us and we look forward to welcoming you back again soon!

10/10 – Utmerket

Rosemary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Alicia Garcia- Manager of Guest Services den 7. mars 2024
Thank you for your review. We look forward to welcoming you back again soon.