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Anmeldelser av Fairfield Inn & Suites Wilkes-Barre Scranton

2.5 out of 5
Fairfield Inn & Suites Wilkes-Barre Scranton
884 Kidder Street, Wilkes-Barre, PA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 369 av totalt 716 anmeldelser." "
Rangering på 8 − Bra. 212 av totalt 716 anmeldelser." "
Rangering på 6 − Grei. 67 av totalt 716 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 716 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 716 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly and helpful. Everyone was very pleasant.
Bodde her 3 netter i april 2024
Svar fra LAGraham den 11. apr. 2024
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

10/10 – Utmerket

Danielle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra LAGraham den 9. apr. 2024
Thank you so much for your review of our property. We do appreciate the time you took to review us. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

6/10 – Grei

Colleen

Liked the breakfast but the room had a smell about it.
Bodde her 1 natt i mars 2024
Svar fra LAGraham den 4. apr. 2024
Thank you so much for your review of our property. We do apologize for any inconvenience you may have experienced with your room. We do appreciate the feedback and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

10/10 – Utmerket

Claribel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra LAGraham den 21. mars 2024
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

8/10 – Bra

Gustavo

Reiste med familie
Likte: Personale og service og fasiliteter
The staff is unbelievable helpful and polite, the property lobby, common areas, pool, gym in excellent condition ; but elevators were not clean and it was few issues with the room. I went to front desk to tell them but I left 2 days after and it wasn’t taking care of it.
Bodde her 2 netter i mars 2024
Svar fra LAGraham den 18. mars 2024
Thank you so much for your review of our property. I am glad some amenities were to your satisfaction, however do apologize for any inconveniences you had experienced regarding the elevators and any issues you had with your room. We hope that if your travels bring you back our way again that you give us another opportunity to impress you.

10/10 – Utmerket

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra LAGraham den 18. mars 2024
Thank you for your review of our property. We are glad you enjoyed your stay here with us. We hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

8/10 – Bra

Theresa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a very nice hotel. We were there two nights and We would have liked someone to replace the coffee that we used on the first night.. That is our only complaint.
Bodde her 2 netter i mars 2024
Svar fra LAGraham den 17. mars 2024
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and do apologize for any inconvenience you experienced regarding our limited stay over service. I do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

10/10 – Utmerket

Nate

Bodde her 1 natt i mars 2024
Svar fra LAGraham den 26. mars 2024
Thank you so much for your review of our property. We appreciate your review of our property and hope that if your travels bring you back our way again that we will be your hotel of choice.

6/10 – Grei

Joanne

Reiste med partner
The beds were not made to normal standards and we didn’t know why. Therefore we asked for new sheets just in case, and changed the beds ourselves. The room wasn’t quiet. We could hear the people next door.
Bodde her 1 natt i mars 2024
Svar fra LAGraham den 4. mars 2024
Thank you so much for your review of our property. We do apologize for any inconveniences you may have experienced as it relates to the beds along with the noise you experienced. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

2/10 – Forferdelig

Scott

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool was closed until further notice. No maid service during stay.
Bodde her 3 netter i februar 2024
Svar fra LAGraham den 20. feb. 2024
Thank you so much for your review of our property. We do apologize for any inconvenience you may have experienced with our pool being down. We do hope to have this up in the month of March. We do not offer housekeeping services, however if needed we can surely provide those. I do apologize if this was not communicated to you correctly. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

4/10 – Dårlig

Manouel

Reiste med partner
Likte: Renhold og personale og service
All good except that the heating system only blew cold air. 😞
Bodde her 1 natt i februar 2024
Svar fra LAGraham den 5. feb. 2024
Thank you so much for your review of our property. We do apologize for any inconvenience that this may have caused you. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

6/10 – Grei

Mary

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
My husband and I had an overnight date. We were meeting friends for dinner. I booked the hotel bc it had a pool and a hot tub. When we arrived and got our room key we were told the pool and hot tub were down. Very disappointed!! That was the main reason we stayed there. No compensation or apologies were given.
Bodde her 1 natt i februar 2024
Svar fra LAGraham den 5. feb. 2024
Thank you so much for your review of our property. We do apologize for any inconvenience the pool/hot tub being down had caused you. We do hope to have this up and running by the end of the month. At that time, we do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

6/10 – Grei

Lauren

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter
Ok for a quick sleep. Definitely in need of updating & they don’t seem to care for Expedia bookings very much.
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 1. feb. 2024
Thank you so much for your review of our property. We do apologize for any inconveniences you experienced with the condition of the property and for any issues with your booking. We do appreciate the time you took to review our property and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

4/10 – Dårlig

Jeanette M

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room had bedbugs. I always check for bedbugs and roaches in all hotels and this time one was crawling on the pillow. I caught it and then Google it because I have never actually seen one before. It was definitely a bedbug. I put it in a bag and packed out stuff up and went to the front dest to tell them. The lady was nice but she didn't think it was a bedbug. She asked someone else and then came back and told me to call the manager for a full refund. I called today and she said I was not charged for the room but I need to contact Expedia so they can call her and confirm and then refund me. I don't see a number to call so I messaged someone and they shut off the comments so I can't say anything else. This hotel needs updating as well. The lobby looks really nice but the rooms are not nice. Paint is peeling in the bathroom and the rooms are old and need updating
Bodde her 1 natt i januar 2024
Svar fra LAGraham den 26. jan. 2024
Thank you so much for your review of our property. Upon your complaint we did have Orkin here the very next morning (Pest Elimination Company) who advised there was no pest activity in that room. With that being said, if you would like to contact me directly I would be happy to send over the report to you directly. If you had any questions or concerns, I can put you in to direct contact with them.

10/10 – Utmerket

Timothy

Bodde her 2 netter i januar 2024
Svar fra LAGraham den 5. feb. 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Thank you again.

4/10 – Dårlig

Tamara

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I booked this hotel specifically because they have a hot tub, but when I arrived I found out that it is closed for maintenance. I was told they don’t share that information when booking because they don’t know when it will be working again.
Bodde her 1 natt i januar 2024
Svar fra LAGraham den 15. jan. 2024
Thank you so much for your review of our property. We do apologize for any inconvenience the pool & hot tub area being down caused you. At this time we are unsure of when it will be up and running, but we do hope that whenever your travels bring you back our way again that you will give us another opportunity to impress you.

10/10 – Utmerket

Rodrigue

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très propre et lits confortables
Bodde her 1 natt i januar 2024
Svar fra LAGraham den 12. jan. 2024
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

10/10 – Utmerket

Jennifer

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was super nice and warm welcome. The variety of breakfast was really good. The room was convenient and clean. The only negative point if the pool is out of service you should mention it! It's definitly, a place to stop with the kids! Thanks, The Canadians.
Bodde her 1 natt i januar 2024
Svar fra LAGraham den 10. jan. 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that whenever your travels bring you back our way again that we will be your hotel of choice. We hope to have the pool up and running in the next few months. Again, thank you.

8/10 – Bra

Sylvie og North Fort Myers

Likte: Renhold og personale og service
Property is in need of an upgrading but was very clean and excellent service
Bodde her 1 natt i januar 2024
Svar fra LAGraham den 10. jan. 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that whenever your travels bring you back our way again that we will be your hotel of choice.

2/10 – Forferdelig

Martine

Bodde her 1 natt i januar 2024
Svar fra LAGraham den 10. jan. 2024
We do apologize for any inconvenience you may have experienced during your stay here but do appreciate your review. Thank you. We hope that if your travels bring you back our way again that we will be your hotel of choice.

10/10 – Utmerket

Diane

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice Surprise
We decided to book a suite after our 10 hour ride. It was great . So much room and a separate living room. 2 TV.s. the bathroom was clean and spa like. The breakfast was beyond our expectations and the lady looking after the breakfast was very helpful. I asked if there was gluten-free freebread and she went out back and got a piece from the freezer. Then she brought me out a gluten free muffin for the road! Loved this place. Will definitely stay again.
Bodde her 1 natt i januar 2024
Svar fra LAGraham den 10. jan. 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that whenever your travels bring you back our way again that we will be your hotel of choice. Your comments regarding our breakfast attendant have been passed on to her. We are glad she was able to accomodate you and again appreciate your feedback.

10/10 – Utmerket

Charles

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra LAGraham den 5. jan. 2024
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.

10/10 – Utmerket

Vinod

Bodde her 1 natt i januar 2024
Svar fra LAGraham den 5. jan. 2024
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.

10/10 – Utmerket

ZACKARY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 5. jan. 2024
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.

10/10 – Utmerket

Beverly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay, friendly check in. Clean rooms.
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 1. feb. 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you!

8/10 – Bra

daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and comfortable. Great location for casino and arena
Bodde her 2 netter i desember 2023
Svar fra LAGraham den 5. jan. 2024
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.

8/10 – Bra

Holly

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I noticed, breakfast is always same and never change the mealper day. V
Bodde her 4 netter i desember 2023
Svar fra LAGraham den 3. jan. 2024
Thank you so much for your review of our property. We do apologize for any inconvenience you may have experienced as it relates to our breakfast set up. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

10/10 – Utmerket

Dayna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfy and clean for a quick one night getaway! Friendly service. No complaints.
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 1. feb. 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you!

2/10 – Forferdelig

Mark

Bodde her 1 natt i desember 2023
Svar fra LAGraham den 3. jan. 2024
Thank you for your review of our property. We are sorry that your stay with us was not enjoyable and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

6/10 – Grei

Reginald

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kind of hard to find, but was a good place to stay for a night. Hotel rooms are outdated, but it worked
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 31. des. 2023
Thank you so much for the review of our property. We are slated for a renovation in 2024 and hope that when this occurs you will give us another opportunity to impress you. We do appreciate the time you took to review us and look forward to welcoming you back in the future.

4/10 – Dårlig

Maura

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 31. des. 2023
Thank you so much for your review of our property. We do apologize that your stay with us was not satisfactory. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

8/10 – Bra

Howie

Bodde her 1 natt i desember 2023
Svar fra LAGraham den 31. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly. Only issue was the remote was not programmed to the tv.
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 27. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us but do apologize for any issues you experienced in regards to the TV. This has been noted for our maintenance team and I do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

10/10 – Utmerket

Elijah

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worth your money
It takes a lot for me to give a five star, however this hotel if needed to be done. Great customer service, the hotel room was quiet and peaceful. I would stay here again. The breakfast spread was even better.
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 27. des. 2023
Thank you so much for your review of our property. We are so glad you enjoyed your stay with us and your kind comments are greatly appreciated. They have been passed on to our staff to ensure they are recognized. We look forward to welcoming you back whenever your travels bring you back to the Wilkes-Barre area.

8/10 – Bra

Nicole

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Met our needs
The hotel is a little dated and certain things could use a better cleaning, but it did the job for our stay. The staff we interacted with was friendly and made sure we had what we needed. This was the second time we've stayed here because the price was more reasonable than other hotels in the area.
Bodde her 4 netter i desember 2023
Svar fra LAGraham den 27. des. 2023
THank you for your review of our property. We are glad you enjoyed your overall stay with us. We do hope to have a renovation sometime in 2024 and hope that you will like some of our updates. We do appreciate your continuous business with our property and look forward to welcoming you back in the new year!

10/10 – Utmerket

RAY AN MARGARET og CLIFTON

Bodde her 1 natt i desember 2023
Svar fra LAGraham den 11. jan. 2024
Thank you for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

10/10 – Utmerket

Gail

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mavis and all of the others who worked there went above and beyond to help! They were respectful and polite!!!
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 20. des. 2023
Thank you so much for your review of our property. We appreciate the kind comments regarding our staff! We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

8/10 – Bra

Christina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 20. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra LAGraham den 20. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

10/10 – Utmerket

Debbie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 17. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

8/10 – Bra

Lucie

Reiste med partner
Likte: Personale og service og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 11. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

6/10 – Grei

Gina

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 11. des. 2023
Thank you so much for your review of our property. We hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

2/10 – Forferdelig

William

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The pool is under construction that's why we booked this hotel
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 11. des. 2023
Thank you so much for your review of our property. We do apologize for any inconvenience that the pool closure had caused you and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you for your review.

10/10 – Utmerket

Ruth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra LAGraham den 6. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you for the time you took to review us!

10/10 – Utmerket

Danica

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
friendly staff nice breakfast
Bodde her 1 natt i november 2023
Svar fra LAGraham den 6. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you for the time you took to review us!

10/10 – Utmerket

Yoshie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i november 2023
Svar fra LAGraham den 4. des. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us. We hope that if your travels bring you back our way again that we will be your hotel of choice.

10/10 – Utmerket

Yaderli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra LAGraham den 28. nov. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.

8/10 – Bra

Lynanne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to the freeway and shopping!
Bodde her 2 netter i november 2023
Svar fra LAGraham den 26. nov. 2023
Thank you so much for your review of our property. We are glad you enjoyed your stay with us and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

4/10 – Dårlig

Debra

Bodde her 1 natt i november 2023
Svar fra LAGraham den 17. des. 2023
Thank you so much for your review of our property. I do apologize if your stay was not 100% enjoyable. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra LAGraham den 20. nov. 2023
Thank you for your review of our property. We are so glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.