Eksteriør

Anmeldelser av Hotel Palmeras Chula Vista

2 out of 5
Hotel Palmeras Chula Vista
230 Broadway, Chula Vista, CA

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 539 av totalt 1584 anmeldelser." "
Rangering på 8 − Bra. 367 av totalt 1584 anmeldelser." "
Rangering på 6 − Grei. 224 av totalt 1584 anmeldelser." "
Rangering på 4 − Dårlig. 184 av totalt 1584 anmeldelser." "
Rangering på 2 − Forferdelig. 270 av totalt 1584 anmeldelser." "

6,8/10

Renhold

7,8/10

Personale og service

6,6/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Kristian

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unngå dette hotellet
Unngå hotellet. Lite trygt og dårlig service
Bodde her 3 netter i mai 2023
Svar fra Hotel Palmeras den 1. juni 2023
Kristian, Thank you for your 2 stars rating

6/10 – Grei

Benjamin

The was a bad sperience we had same Bedbugs?
Bodde her 1 natt i april 2024

10/10 – Utmerket

LaShelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was nice room for a quick trip.
Bodde her 2 netter i april 2024
Svar fra Hotel Palmeras den 22. apr. 2024
Dear LaShelle, Thank you for staying with us we hope to see you soon.

2/10 – Forferdelig

Jesus

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Gabriel den 23. apr. 2024
Dear Jesus, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience.

4/10 – Dårlig

VICTOR

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bajaron mucho de calidad, instalaciones quebradas, no realizaron limpieza, televisión, refri y enchufes no funcionaban
Bodde her 2 netter i april 2024
Svar fra gabriel den 20. apr. 2024
Dear Victor, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

6/10 – Grei

Nubia

Reiste med partner
Likte ikke: Personale og service og fasiliteter
El servicio no es tan agradable y la limpieza del lugar no es buena
Bodde her 2 netter i april 2024
Svar fra gabriel den 20. apr. 2024
Dear Nubia Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

2/10 – Forferdelig

Rob

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room smelled like smoke. Can hear neighbors play loud music at night.
Bodde her 1 natt i april 2024
Svar fra hotel palmeras den 17. apr. 2024
Dear rob, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We have taken note of all the concerns you raised to address them adequately, and we hope you will give us another chance to redeem ourselves the next time your travels bring you this way

2/10 – Forferdelig

Erika

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place was awful! There were people outside my door smoking, talking, listening to music, arguing!
Bodde her 2 netter i april 2024
Svar fra Gabriel den 15. apr. 2024
Dear Erica, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

6/10 – Grei

Richard

Likte: Personale og service
Tried calling front desk no answer . Hair on one bed . TV remote going bad .
Bodde her 1 natt i april 2024
Svar fra Gabriel den 14. apr. 2024
Dear Richard, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

2/10 – Forferdelig

jose

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotel Palmeras den 17. apr. 2024
Thank you for your rating

2/10 – Forferdelig

Mirian

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk lady was nice but unfortunately the property was bad. It smell like poop all over the area. Lots of homeless people and there was people smoking weed around kids. Felt so incredible unsafe. My sister and I felt like running out of there
Bodde her 1 natt i april 2024
Svar fra . den 13. apr. 2024
Your feedback is very important to us. We hope you will accept our sincere apology regarding the property . Your satisfaction means a lot to us and we will do everything we can possible to prevent this from happening again for you or our future guests. We take very seriously and hope that you will give us an opportunity in the future to have you as our guest.

10/10 – Utmerket

Jana

Reiste med partner
It's an older property, as I expected. Staff friendly and efficient. The mattress needs to be replaced. I did not have the best night's rest.
Bodde her 1 natt i april 2024
Svar fra Gabriel den 12. apr. 2024
Thank you for taking the time to share your comments about your recent stay with us

2/10 – Forferdelig

Maria del Carmen

Likte ikke: Renhold og fasiliteter
Goof atenchión
Bodde her 1 natt i april 2024
Svar fra 0 den 10. apr. 2024
Thank you for taking the time to share your comments about your recent stay with us

10/10 – Utmerket

Jasmin

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kind of loud at night but other than that everything was food
Bodde her 1 natt i april 2024
Svar fra Hotel Palmeras den 9. apr. 2024
Dear jasmin, thank you for your review, we hope to see you again.

8/10 – Bra

Doris

Likte: Personale og service
Good location. Needs more detail on room cleaning
Bodde her 2 netter i mars 2024
Svar fra Hotel Palmeras den 8. apr. 2024
Dear Doris, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

6/10 – Grei

Gleslie

Bodde her 2 netter i april 2024
Svar fra . den 9. apr. 2024
Your satisfaction means a lot to us and we will do everything we can possible to prevent this from happening again for you or our future guests. We apologize for any inconvenience.

2/10 – Forferdelig

Ashley

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Photos of the property do not match the actual property.
Bodde her 2 netter i april 2024
Svar fra hotel palmeras den 8. apr. 2024
Dear Ashely, thank you for taking the time to write a review. We regret not meeting your expectations and we hope you give us another try.

4/10 – Dårlig

Jeanet

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The bathroom was dirty with hairs in the shower wall. The bedsheets were stained. They also charge me a$100 deposit after paying for the room in advance. Which I didn’t count on being deducted from my account.
Svar fra Gabriel den 3. apr. 2024
Dear Jeanet Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. Please know our front desk is staffed around the clock to make your stay as comfortable as possible. Thank you for your valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.

10/10 – Utmerket

Maria del Carmen

Goof atenchión
Bodde her 1 natt i april 2024
Svar fra Hotel Palmeras den 3. apr. 2024
Maria del Carmen, thank you for your review and comment

6/10 – Grei

Ulises

Likte ikke: Renhold
Bodde her 1 natt i mars 2024
Svar fra Hotel palmeras den 3. apr. 2024
Thank you for the 3 out of 5 review.

2/10 – Forferdelig

Emily

Bodde her 1 natt i mars 2024
Svar fra Hotel Palmeras den 2. apr. 2024
Dear Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

2/10 – Forferdelig

cynthia

Bodde her 1 natt i mars 2024
Svar fra . den 20. apr. 2024
Thank you for sharing your feedback with us. We apologize for the disappointing experience you had during your recent stay.

10/10 – Utmerket

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bien agusto esta area
Bodde her 1 natt i mars 2024
Svar fra Hotel Palmeras den 31. mars 2024
Thank you for you 5 out of 5 rating

10/10 – Utmerket

Miguel

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are dirty
Bodde her 1 natt i mars 2024
Svar fra Gabriel den 29. mars 2024
Dear Miguel, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

10/10 – Utmerket

Nidia

Bodde her 1 natt i mars 2024
Svar fra hotel palmeras den 17. apr. 2024
thank you for your rating

8/10 – Bra

Stephen

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The king Bed was comfortable but the room was dirty and needs to be cleaned better and a new coat of paint. Lots of homeless people walking through the parking lot and hanging around the Motel.
Bodde her 2 netter i mars 2024
Svar fra Gabriel den 25. mars 2024
Dear Stephen, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

4/10 – Dårlig

Salvador

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me han cobrado un depósito que no me han devuelto
Bodde her 1 natt i mars 2024
Svar fra Gabriel den 27. mars 2024
Dear Salvador Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

2/10 – Forferdelig

Humberto

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Hotel Palmeras. den 23. mars 2024
Dear Humberto, thank you for your feedback.

6/10 – Grei

Michael

Likte: Personale og service
Entry into hotel suite was difficult. Key card was very sensitive and would deactivate around other electronics. Room was spacious but a bit humid from air unit, additionally the room warmed easily with sun beating down.
Bodde her 3 netter i mars 2024
Svar fra Hotel Palmeras den 19. mars 2024
dear, Michael Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

8/10 – Bra

Shakira

Likte: Overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i mars 2024
Svar fra Hotel Palmeras den 18. mars 2024
Thank you for your feed back, Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.

8/10 – Bra

Jon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For a low budget hotel everything was good. About the cheapest place in town. Iv never before been required to leave a deposit except maybe a few dollars in case of lost keys. $100. But it was credited back to my account in four days so no big deal. I would definitely stay there again.
Bodde her 1 natt i mars 2024
Svar fra Hotel palmeras den 17. mars 2024
Dear Jon, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

10/10 – Utmerket

maria

Bodde her 1 natt i mars 2024
Svar fra Hotel Palmeras den 5. apr. 2024
Thank you for your review hope to see you soon.

4/10 – Dårlig

Yolanda

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Both employees were very rude and unprofessional! It wasn't so much what they said but their tone and demeanor. At check in it was a lady named Yadira. She said her last name was Cruz but not sure if that was true. The room was great however the staff's attitude was a definite downside. I don't like feeling like someone is doing me a favor when I am giving you my business. It would be highly beneficial to train your staff to have some basic manners and common courtesy to entice customers to give you their business in the future.
Bodde her 1 natt i mars 2024
Svar fra hotel palmeras den 17. mars 2024
Dear Yolanda, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We have taken note of all the concerns you raised to address them adequately, and we hope you will give us another chance to redeem ourselves the next time your travels bring you this way

4/10 – Dårlig

??

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel Palmeras den 13. mars 2024
Thank you for your review.

4/10 – Dårlig

Aaron

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property wasn’t kept up with. The rooms were dirty . Bed was very uncomfortable. Water pressure in shower was very low. Walls are extremely thin. Very loud you can hear everything. Air conditioner was really high up you can’t adjust it. TV remote wasn’t working. I do not recommend it.
Bodde her 1 natt i mars 2024
Svar fra Hotel Palmeras den 12. mars 2024
Aaron, Thank you for your review. We sincerely apologize for the disappointment you experienced during your stay. Your feedback is important to us, and we regret that your experience fell short of our expectations. We are actively addressing the issues raised, including all the maintenance issues mentioned. Please be assured that your comments are taken very seriously. We are committed to making improvements to enhance the overall guest experience. We appreciate your valuable feedback and hope for the opportunity to welcome you back in the future for a more satisfying stay.

6/10 – Grei

Stephany

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Area is convenient but the hotel/ room itself felt like it needed work looks a bit beat up and staff didn’t really explain much. Hotel and area looks questionable during the night
Svar fra Gabriel den 8. mars 2024
Dear Stephany, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We have taken note of all the concerns you raised to address them adequately, and we hope you will give us another chance to redeem ourselves the next time your travels bring you this way

8/10 – Bra

Erika

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel its self was pleasant and the area around the hotel is questionable. We checked in fairly late (about 9ish) so when we went looking to get something to eat the neighborhood was a bit intimidating, but we found somewhere close and came right back to the hotel. Other than that we had no issues.
Bodde her 1 natt i februar 2024
Svar fra hotel palmeras den 7. mars 2024
Dear Erika, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

8/10 – Bra

Mayita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me pareció cómoda la cama
Bodde her 1 natt i februar 2024
Svar fra Hotel Palmeras den 5. mars 2024
Mayita, Muchas gracias por su estadia y su comentario

8/10 – Bra

RAVEN

Reiste med partner
Likte: Personale og service og fasiliteter
This hotel had a lot of surrounding areas to eat and shop. It’s definitely more on the older style hotel and probably needs a good update with furniture and the bathrooms, but as long as there was a clean bed, working bathroom and TV - we were good to go .
Bodde her 2 netter i mars 2024
Svar fra Hotel Palmeras den 5. mars 2024
Raven, Thank you for taking the time to share your experience. We are so happy to hear that you enjoyed our facility and the clean bed. We take customer care very seriously and nothing is better than receiving positive feedback from our guests. We are excited to share your positive feedback with our team. They work hard to provide a wonderful stay for all of our guests. We look forward to seeing you again.

2/10 – Forferdelig

Isamar Mártir

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
En la regadera estaban algunos cabellos pegados, no habían hecho limpieza al parecer, los vecinos escandalosos no dejaron dormir, además quise llamar desde el teléfono del cuarto para reportar a los vecinos y el teléfono no servía, no tenía línea.
Svar fra Hotel Palmeras den 5. mars 2024
Isamar, Una disculpa por la condicion de nuestras habitaciones, nuestro labor es poder brindarle un cuarto limpio y al parecer nos quedamos cortos, espero nos pueda dar una segunda oportunidad proxima vez que visite Chula Vista.

2/10 – Forferdelig

angel

Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property has bugs, I’ve been to some cheap hotels and by cheap I mean cheap cheap and this place is by far the most unsanitary place I’ve ever been. There’s people doing drugs and selling them on the property that don’t even stay there!! I came here with my family and children and we weren’t even given a room that had been walked through yet. Blankets, floor and mirror were all filthy upon arrival. During my stay my key card stopped working everyday of my stay which is very inconvenient when you have a 1 and 3 year old getting soaked in the rain walking back n fourth from Lobby back to the room. Definitely never coming here again.
Svar fra Hotel Palmeras den 5. mars 2024
Angel, We appreciate your valuable feedback regarding your time with us. We want to ensure our guests have a comfortable stay; therefore, we hope you will accept our sincere apologies for the inconvenience and frustration you experienced during your stay. We have also noted your comments about the overall look and feel of our property and this will be shared with the appropriate individuals for future property improvement plans.

10/10 – Utmerket

Kristy

Likte: Overnattingsstedets bygg og tilstand
This property was quiet. Parking was convenient and everything was nice.
Bodde her 1 natt i februar 2024
Svar fra Hotel palmeras den 2. mars 2024
Dear kristy , Thank you for staying with Hotel Palmeras and writing such a complimentary review. We are glad you chose us to be your temporary home and are relieved we met your expectations. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received. We hope to be your hotel of choice anytime you visit Chula Vista.

8/10 – Bra

Nina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was an economical choice. A little outside noise, but had a very nice sleep. Great proximity to restaurants, fuel, and other travel needs.
Bodde her 1 natt i februar 2024
Svar fra Hotel Palmeras den 26. feb. 2024
Nina, Thank you for taking the time to share your experience. We are so happy to hear that you had a very nice sleep. We take customer care very seriously and nothing is better than receiving positive feedback from our guests. We are excited to share your positive feedback with our team. They work hard to provide a wonderful stay for all of our guests. We look forward to seeing you again

8/10 – Bra

Ana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent for weekend with family
Bodde her 1 natt i februar 2024
Svar fra Hotel Palmeras den 26. feb. 2024
Ana, Thank you for taking the time to share your experience. We are so happy to hear that you had an Excellent weekend with family . We take customer care very seriously and nothing is better than receiving positive feedback from our guests. We are excited to share your positive feedback with our team. They work hard to provide a wonderful stay for all of our guests. We look forward to seeing you again

2/10 – Forferdelig

Marco

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
El servicio desde que llegas muy deficiente y con mal aspecto, mal aroma en recepción da mal aspecto y preferí comprar estancia en otro hotel
Bodde her 1 natt i februar 2024
Svar fra Hotel Palmeras den 26. feb. 2024
Marco, Muchas gracias por su comentario eso nos ayuda a mejorar nuestras instalaciones y servicio al cliente.

8/10 – Bra

Cheryl

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good property for the price.
Bodde her 1 natt i februar 2024
Svar fra Hotel Palmeras den 26. feb. 2024
Cheryl, Thank you very much for sharing your 4/5 star review. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.

2/10 – Forferdelig

Lanisha

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is not what I was expecting. The property is run down and needs to hire a new cleaning staff because it is not very clean and even the sheets were dirty and stained.I will not stay here again.
Bodde her 2 netter i februar 2024
Svar fra Hotel Palmeras den 10. mars 2024
Dear Lanisha, thank you for evaluating your recent stay with us. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and pest control provider to ensure we prevent such reoccurrences. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will consider giving us a second chance so we can prove this is not typical of our service.

2/10 – Forferdelig

Norma Iraida

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
En las fotos se ve el hotel en sus buenos tiempos, esta muy descuidado, habia botes de basura llenos frente a la puerta dejando un mal olor, al entrar tuve que volver a limpiar porque el baño estaba mal aseado y el control de la TV tenía restos de comida, el primer día me pico algún tipo de insecto. Al final tuve que cambiar de hotel.
Bodde her 2 netter i februar 2024
Svar fra Hotel Palmeras den 26. feb. 2024
Norma, Muchas gracias por sus comentarios eso nos ayuda para seguir trabajando y mejor nuestras instalaciones.

8/10 – Bra

Caesar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
While the outside doesn't look too appealing, the inside of the rooms are more modern and clean, and nice looking. The exterior looks a little aging and could use a retouch or repainting. But everything was good inside the rooms and thats what ultimately matters. I dont know if it was only the room I was staying in (203), but the shower head settings/pressure could be better. And the bed was a little more firm than I'd like, but I was still able to get a good sleep. Having a pool is nice, but i did not use it this visit. The staff themselves are 5 stars friendly and helpful.
Bodde her 2 netter i februar 2024
Svar fra hotel palmeras den 21. feb. 2024
Dear Caesar, we apricate the feedback and will take everything in consideration & work on that room specially. thank you again for staying with us , we hope to see you soon.

2/10 – Forferdelig

Cassandra

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Hotel Palmeras den 20. feb. 2024
Cassandra, Thank you for your 1 out of 5 stars