We checked in at 1pm, we was told our property would have been tidied but not cleaned as we requested an early check in.
We found dirty (marked) underwear under the bed, broken blind, food left in the fridge.
We also missed a day of our entertainment passes (which should have been in the property) when trying to call no one answered the phone until the Tuesday afternoon.
We had 4 adults & two under two children we had a good stay, just a few improvements needed for the price we paid.
Regards