From the beginning, this hotel was AWFUL! The pool was not available. Closed because “supplies had been back ordered for two weeks.” When we got there to check in our room was not ready. Because of our flight and drive from MSP, we never arrived at the hotel until 6:30 pm. And, the room wasn’t ready? We were asked to wait five minutes, but after a half hour, I was understandably frustrated. The front desk clerk, Alexander, said that he had just fired three people, and that I had “two choices”: continue to have a nasty attitude and he would have one with me throughout my stay, or change my attitude and have a wonderful stay. What I should have done is canceled and went to a different hotel. Our toilet was clogged in our room. I went back to the front desk about it as soon as we were settled in, explained that we had a dinner reservation and would return late in the evening, and there should be plenty of time to address the issue. When we returned several hours later, the toilet was still clogged, and the new desk clerk handed me the plunger to go fix it myself! Breakfast was nonexistent. Not even milk for coffee or butter for toast, not that there was anything more than two ends of a loaf of white bread. All guests were at the front desk complaining. I have never been so disappointed; this hotel DOES NOT deserve the Wyndham name.