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Anmeldelser av Ramada by Wyndham Bettendorf

2.5 out of 5
Ramada by Wyndham Bettendorf
3020 Utica Ridge Rd, Bettendorf, IA

Anmeldelser

4,6
Rangering på 10 − Utmerket. 40 av totalt 371 anmeldelser." "
Rangering på 8 − Bra. 32 av totalt 371 anmeldelser." "
Rangering på 6 − Grei. 51 av totalt 371 anmeldelser." "
Rangering på 4 − Dårlig. 91 av totalt 371 anmeldelser." "
Rangering på 2 − Forferdelig. 157 av totalt 371 anmeldelser." "

4,6/10

Renhold

5,4/10

Personale og service

3,8/10

Fasiliteter

4,2/10

Overnattingsstedets bygg og tilstand

4,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Auddra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Darkaya

Bodde her 2 netter i mars 2024

4/10 – Dårlig

Amanda

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pool is colse room were dirty our shower curtain rod was broken the staff was rude and i was charged a pet fee for a registered service dog with documents provided
Bodde her 2 netter i mars 2024
Svar fra Ramada den 12. mars 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had not enjoyed the stay due to housekeeping issues and the pool is closed due to maintainance issues.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Tasmine

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Molded room, rude staff, stained floors, chair ripping apart. Will not be back
Bodde her 1 natt i februar 2024
Svar fra Ramada den 20. feb. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy during your stay at ramada,rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Utmerket

Hannah

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was quite an really nice
Bodde her 1 natt i januar 2024
Svar fra Ramada den 8. feb. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisified during your stay at Ramada. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.

6/10 – Grei

Chris

Reiste med partner
Seems to be understaffed. Outdated and not well kept. But the price was cheap.
Bodde her 1 natt i januar 2024
Svar fra Ramada den 8. feb. 2024
we are sorry that you were not happy with your stay at Ramada, we will fix the issues and thanks for letting us know. Your feedback is very important to us.

4/10 – Dårlig

Jeni

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I didn’t like that my room hadn’t been thoroughly cleaned from the previous guest, it smelled bad and there was zero hot water for my shower. I ended my stay in under 3 hours.
Bodde her 2 netter i januar 2024
Svar fra Ramada den 21. jan. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisfied with the services, you must have asked the frontdesk for a different room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Grei

Josh

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Ok
Svar fra Ramada den 14. jan. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our services satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.

2/10 – Forferdelig

Nathan

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I'd say you get what you pay for when the room is $60/night...but this was somehow worse than expected. The place is obviously on its last leg - between the holes in the wall and ceiling, toilet paper holder being clearly ripped off the wall and just sitting on top of the toilet, and the dark red stains on bedsheets that leave you guessing that really seal the deal here. Don't worry though, after enough $5 charges for guests losing their room keys, and key holders with room numbers scribbled over and over turning the slips into miniature palimpsests, the place will turn around for sure.
Bodde her 2 netter i desember 2023
Svar fra Ramada den 22. des. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have been charged for unreturned key , its our hotel policy that customers need to return the key and the same is informed when checking the customer by frontdesk people.. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Gregory

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not Good
It turned out to be a dump, black mold it the bathroom, the toilet didn't flush , and the beds were full sized beds instead of the queen sized we reserved. The beds had 3 (each) very uncomfortable pillows (one of them smelled bad) and the sheets were dingy white. The carpet was dirty as well. It was a disappointing stay, I wouldn't recommend this establishment to anyone. We ended up checking out at 3:00am and risk driving home instead of staying any longer.
Bodde her 1 natt i november 2023
Svar fra Ramada den 22. des. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay at Ramada due to the housekeeping issues.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Dårlig

Steve

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Ramada den 22. des. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisified with your stay at Ramada, we as a team will look into the issue. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Onnica

Likte ikke: Renhold
Bodde her 1 natt i november 2023
Svar fra Ramada den 22. des. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that youare not satisfied with the services offered by the Ramada, we asa ateam will look into the issue and will take care about that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Utmerket

Jacob

Bodde her 1 natt i november 2023
Svar fra Ramada den 15. nov. 2023
Thank you for the feedback, Jacob! We hope to welcome you back again soon.

4/10 – Dårlig

Mark

Bodde her 1 natt i november 2023
Svar fra Ramada den 22. des. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisfied with the services at Ramada. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Dårlig

Senri

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Find somewhere else
The room was very outdated and dirty. My socks were black from just walking in the room. The sofa sleeper had no mattress, so the sofa cushions kept sliding back. The shower curtain rod was not installed correctly causing the bathroom to become soaking wet. The bed was thin and pillows flat and uncomfortable.
Bodde her 1 natt i november 2023
Svar fra Ramada den 15. nov. 2023
Hello Senri,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

10/10 – Utmerket

Fidel

Bodde her 14 netter i oktober 2023
Svar fra Ramada den 22. des. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you are satisfied with the services of Ramada. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Bra

Jim

Likte: Fasiliteter
It was ok for the price
Bodde her 1 natt i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello Jim,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

4/10 – Dårlig

Tamara

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool is never open
Bodde her 3 netter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Thank you we are working on getting pool open soon.

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

6/10 – Grei

Aaron

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Reserved King room, given 2 doubles. No bathroom access from lobby. Room fridge unable to shut due to ice. Sink unclean. No comforter available on bed
Bodde her 1 natt i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello Aaron, Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

6/10 – Grei

John

Likte: Personale og service
I liked that it was quiet
Bodde her 4 netter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello John,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

10/10 – Utmerket

Fidel

Bodde her 7 netter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Thank you for the feedback, Fidel! We hope to welcome you back again soon.

2/10 – Forferdelig

Filipe og Fairfield

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lerd kust say I will never book a room here. I had to ask to switch rooms 3 times for different reasons ( uncleaned room or for malfunctioning bathroom. Dust is everywhere in the rooms.
Bodde her 2 netter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Thank you

4/10 – Dårlig

Tadd

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Ramada den 15. nov. 2023
Hello Tadd,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

2/10 – Forferdelig

Mayra

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible Bad noise in the bathroom the whole night
The room had a terrible noise, it was like that the whole night, we decided to stay because it was after 9:00PM and We were extremely tired. The bathtub had a yellow spot. I could not sleep well in that room
Bodde her 1 natt i september 2023
Svar fra Ramada den 15. nov. 2023
Thank you

4/10 – Dårlig

michael

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
needed some remodling
Bodde her 1 natt i september 2023
Svar fra Ramada den 15. nov. 2023
Hello Michael Thank you

2/10 – Forferdelig

Steven

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The entire hotel was dirty - including the floors and walls. All the trash cans outside were overflowing with trash. We felt dirty just staying there. A room with two queen size beds: no blankets, not enough pillows; only 1 towel and wash cloth. Breakfast consisted of a waffle maker, syrup (no butter), cereal & milk and white bread with a toaster. No fruit, no pastries. I will probably not be through that way again, but if i was, I would avoid this hotel completely.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Richard

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was probably the worst hotel I have ever stayed in. Toilet dirty, bedding filthy...the manger wanted us to changed the sheets, no ice that worked, no pool that was leaned, no breakfast at all even though it was advertised...I could go on.............
Bodde her 1 natt i september 2023

4/10 – Dårlig

James

Likte ikke: Overnattingsstedets bygg og tilstand
pool closed for six years. Owners milking it before closing.
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Marc

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Filthy! Holes in the walls. Toilet would not flush, covered in urine and obviously had not been cleaned in a long time. Would not stay here again. Awful!
Bodde her 1 natt i august 2023

10/10 – Utmerket

Cynthia

Bodde her 1 natt i august 2023
Svar fra Ramada den 15. nov. 2023
Thank you for the feedback, Cynthia We hope to welcome you back again soon.

4/10 – Dårlig

Victoria

Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Tamra

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The service was great But
The first room wasn't cleaned but the second one was. The service was great. Wished the pool was working but it wasn't either.
Bodde her 1 natt i august 2023

6/10 – Grei

twyla

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ramada needs a major remodel. Bathroom door peeling wood from moisture, shower curtains moldie. Sink and bathtub dented from use
Bodde her 1 natt i august 2023

2/10 – Forferdelig

GARY

Likte ikke: Fasiliteter
The place was in disrepair and smelled like wet dog
Bodde her 8 netter i juli 2023

2/10 – Forferdelig

JAMES

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I WAS GIVEN A ROOM THAT HAD NOT BEEN CLEANED, ANOTHER IN OUR GROUP FOUND MOUSE TURDS ON HER BED. IT WAS A HORRIBLE STAY. WHEN I CHECKED OUT I TOLD THE DESK CLERK THAT I WAS NOT HAPPY WITH MY STAY AND HIS RESPONSE WAS "OK". BAD DIRTY PLACE TO STAY.
Bodde her 1 natt i juli 2023

6/10 – Grei

Jen

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The grass wasn’t mowed, the pool was out of service, in the room I had to clean the hot tub and shower because they were not clean. All shampoos were empty and there was a used bar of soap and hair in the shower. When reporting this to front desk she seemed to not understand and handed me new shampoo, conditioner and soap. We asked for extra towels and 2 hours later received them.
Bodde her 1 natt i august 2023

4/10 – Dårlig

Kyle

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Martin

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would not recommend or return.
Bodde her 1 natt i august 2023

4/10 – Dårlig

Chris

Bodde her 1 natt i august 2023

2/10 – Forferdelig

Jennifer

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The A/C didn't work in our room, so we had to be moved to a different room. There, the tv remote was taped up and didn't work half the time, the bathroom smelled like BO, there was hair in the sink, and there were centipede bugs running under the bed. The bedding was yellowed and looked like it was 20 years old. The bed skirt was frayed and torn like it had been caught in the vacuum a hundred times. This place made my skin crawl and we left right away. They also charged a $100 incidentals fee which I thought was excessive.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Joseph

Bodde her 2 netter i juli 2023

6/10 – Grei

Warren

Reiste med partner
Likte ikke: Fasiliteter
I
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very dirty and staff is very unprofessional. The worst hotel I ever stayed.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Brandon

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is out of ordsr
Bodde her 1 natt i juli 2023

6/10 – Grei

Carl

Alright but no maid service
Bodde her 4 netter i juli 2023

4/10 – Dårlig

Jatinderpal

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

ADRIANA

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Christine

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Tiffiany

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was our 17yr anniversary we got room 109 with the hot tub wouldn't hold water kept draining when you call the front desk nobody answered after the 3 time i just gave up. Juice machine didn't work coffee no cream or sugar the muffins were hard and stale. The outside had garbage around the door on the side we went into our room. Definitely wont ever go there again
Bodde her 1 natt i juli 2023