Eksteriør

Anmeldelser av Casa Velas Adults Only All Inclusive

4.5 out of 5
Casa Velas Adults Only All Inclusive
Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 371 av totalt 445 anmeldelser." "
Rangering på 8 − Bra. 56 av totalt 445 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 445 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 445 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 445 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,6/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mircea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 26. mars 2024
Thank you very much for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service.

10/10 – Utmerket

Cameron

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What an amazing stay! Could not recommend this resort more. Smaller in size but big on service. Would stay again and again!!!
Bodde her 4 netter i februar 2024
Svar fra Guest Service den 3. mars 2024
Thank you so much for taking the time to review Casa Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 – Utmerket

Esteban og San Bernardino

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Guest Service den 24. feb. 2024
¡Muchísimas gracias!

2/10 – Forferdelig

NIKI

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property was pretty, but the "private" beach club was not private at all. Only one restaurant on the property. Food was medeocre at best. Tips are supposed to be included, however, you have to she out every time you get food or drinks and there is an option for a tip. The beach club was closed some of the days and honestly, not worth the money AT ALL. we will not return. Waste of time and money. Limited menu and no amenities were offered, as what were offered on expedia. No one showed us around, we couldnt find the beach club. The couple days it was open, it was full. The propert is very misleading. False advertisement. Our spa credit did not accumulate and they literally had one menu to chose from, otherwise you had to ride by bus everywhere else. W ewere able to spend a total of maybe 4 hours on the back in a 5 day period.
Bodde her 5 netter i februar 2024
Svar fra Guest Service den 19. feb. 2024
Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you wish to contact us directly, we are at your service, Thank you,

8/10 – Bra

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very relaxing, tranquil property and friendly service at the restaurants. Food was very high quality. Adults only property, but definitely not a resort for younger couples looking for a mix of liveliness to go with the quiet. It is definitely an older crowd and little to no action during the day - it was nice to be able to take advantage of the sister Velas Vallarta and Tau Beach Club for a bit more action.
Bodde her 3 netter i februar 2024
Svar fra Guest Service den 17. feb. 2024
Thank you very much for sharing your evaluation of your recent stay at Casa Velas. We truly appreciate your feedback, and we hope to have the opportunity to host you again soon and earn your five-star rating.Thank you,

10/10 – Utmerket

Robyn

Reiste med partner
We had a number of flashing lights in our room 309. Fire detector flashed all night above the bed and the connection to the internet lit up throughout the night. The room was out of date….sliding door hard to open , Outside hot tub was nasty. Stained and sliced in the cement. No way would we would use it. However we enjoyed our stay very much. Staff were delightful.. entertainment was excellent ..
Bodde her 7 netter i januar 2024
Svar fra Guest Service den 10. feb. 2024
Thank you very much for sharing your comments on your recent holiday experience at Casa Velas. We are truly honored that you selected our resort as the setting for your well-deserved vacation, and you can be assured that we will be revising your suite meticulously so that your next visit is done to perfection. We look forward to hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 – Utmerket

Louis og st laurent

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le personnel et le service sont exceptionels
Bodde her 10 netter i januar 2024
Svar fra Guest Service den 6. feb. 2024
Muchísimas gracias por brindarnos el tiempo de valorar su reciente experiencia vacacional en Casa Velas. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 – Utmerket

Culice

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed at Casa Velas twice now and both time have been great. The staff is very friendly, welcoming and attentive. The property is well maintained and has a nice citrus smell throughout. The food all though a bit limited is really good, I recommend this ceviche vallarta and the chilaquiles. The restaurant staff is amazing, shout out to Avalos for always taking care of me, also Oscar, Jesus and everyone there really. It’s very quite and peaceful if your coming to just relax.
Bodde her 7 netter i januar 2024
Svar fra Guest Service den 26. jan. 2024
Thank you so much for taking the time to review Grand Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 – Utmerket

Maggie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Casa Velas is a very nice boutique resort closer to the airport and Marina. It's very quiet and safe, security at the gate checks the guests in and out. Room is spacious and well decorated. What makes this resort stand out is its superb service! Hats off to the entire staff at Casa Velas, from the front desk to the shuttle drivers and the servers at the restaurants and poolside. We were really pampered by the staff during our one week stay at Casa Velas. It's also nice to have options to dine and use the facilities at its sister resorts - the Tau Beach Club and Velas Vallarta, which is only a 3 min shuttle ride. Guests can dine at any restaurant in the three resorts. Food is acceptable for an all inclusive resort but we wish the quality is better for the price we paid. Breakfast at Emiliano is good, lunch and dinner at Tau Beach Club are better. Special thanks to Velas Vallarta front desk staff. I left my shirt in the ballroom where the Fiesta event was held. Not only the staff found my shirt, they also delivered it to Casa Velas. Overall, we really enjoyed the stay at Casa Velas. We were fully recharged at the end of our vacation.
Bodde her 6 netter i januar 2024
Svar fra Guest Service den 3. feb. 2024
Thank you so much for taking the time to review Casa Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 – Utmerket

Robert

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i januar 2024
Svar fra Guest Service den 21. jan. 2024
Thank you very much for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 – Utmerket

Igor

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i januar 2024
Svar fra Guest Service den 15. jan. 2024
Thank you very much for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

10/10 – Utmerket

Susie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property, great service, food was delicious… The fitness center was a little sparse.
Bodde her 8 netter i desember 2023
Svar fra Guest Service den 9. jan. 2024
Thank you very much for sharing your comments on your recent holiday experience at Casa Velas. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 – Utmerket

David og Calgary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a perfect resort for a couple or smaller group of friends looking to get away to a nice, quiet resort in Puerto Vallarta. Though there is only one main restaurant on the property, it is excellent. There was entertainment every night we were there (a week), but it didn't go on until late hours so not a party place...which was nice for us. The resort pool and vibe is first rate and we enjoyed ending our "beach days" there. Probably the most underrated part of the resort package is the access to the private Tau Beach Club which is included in the all inclusive package. It is a 3 minute shuttle ride and this was normally available almost instantly. We went to the Club everyday and the service, food and drinks were top rate...the team at Tau were excellent, service oriented and very friendly; it was energetic but not too busy at Tau and we were always able to get a cabana. We also had dinner there two nights (lobster both times), including our last night which was at a special sunset table which we really enjoyed. Will definitely return to Casa Velas.
Bodde her 7 netter i desember 2023
Svar fra Guest Service den 23. des. 2023
Thank you so much, David, for taking the time to review Casa Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 – Utmerket

Ramon Carlos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es una grata experiencia una atención y servicio excelente
Bodde her 2 netter i desember 2023
Svar fra Guest Service den 15. des. 2023
Muchas gracias, Sr. Ramon Carlos, por invertir su tiempo y compartirnos su satisfacción con su reciente experiencia vacacional en Casa Velas. Realmente apreciamos que usted reservara con nosotros, honrándonos con su preferencia, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 – Utmerket

rebecca

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
EVERYTHING about this property and employees is exceptional!
Bodde her 7 netter i november 2023
Svar fra Guest Service den 5. des. 2023
Rebecca, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Casa Velas when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

6/10 – Grei

Catalina

Likte: Romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Guest Service den 3. nov. 2023
Muchas gracias por compartir su evaluación de su reciente estadía en Casa Velas. Realmente apreciamos su preferencia, y esperamos tener la oportunidad de recibirlo nuevamente en un futuro cercano y ganarle una calificación de 10/10.Estamos a sus ordenes,

10/10 – Utmerket

Elliott

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Phenomenal
Incredible service. Didn’t know what to expect but would be back in a heartbeat
Bodde her 4 netter i oktober 2023
Svar fra Guest Service den 27. okt. 2023
Elliott, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We look forward to seeing you back at Casa Velas in a heartbeat to enjoy more wonderful vacation experiences. As always, we remain at your service.Thank you,

10/10 – Utmerket

Janine og Seattle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service, exceptional grounds and private beach. Delectable food, drinks, spa. Everyone who worked there was an absolute delight. I will return again and again.
Bodde her 1 natt i september 2023
Svar fra Guest Service den 7. okt. 2023
Janine, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Casa Velas when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 – Utmerket

Arathi og Fremont

Reiste med familie
The best part of the stay was the staff and the ambience of the resort! Super friendly attentive staff, luxurious accommodation and beautifully manicured grounds. The turtles in the front of the property was a nice touch. Food was delicious and vegetarian friendly. The pool and the swim up bar were very enjoyable! Felt safe and pampered.
Bodde her 6 netter i september 2023
Svar fra Guest Service den 16. sep. 2023
Thank you so much, Arathi, for reserving with us at Casa Velas. You can be assured that we will continue to perform at our best level in order to bring you more unforgettable memories on your next visit to our paradise. As always, we remain at your faithful service,

10/10 – Utmerket

otila

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10 de 10 Excelente lugar, servicio, comida, bebidas, limpieza …… Todo excelentemente bien
Bodde her 3 netter i juli 2023
Svar fra Guest Service den 19. juli 2023
Muchas gracias por invertir su tiempo y compartirnos su satisfacción con su reciente experiencia vacacional en Casa Velas. Realmente apreciamos que usted reservara con nosotros, honrándonos con su preferencia, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 – Utmerket

PEDRO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un lugar muy bien cuidado con un personal de primera. La comida es inmejorable y la atención personalizada es de lo mejor. ¡Definitivo un lugar para volver!
Bodde her 3 netter i juni 2023
Svar fra Guest Service den 29. juni 2023
Muchas gracias. Sr. Pedro, por tomarse el tiempo para evaluar Casa Velas. Uno de los placeres de nuestro trabajo es compartir los comentarios de los huéspedes con el equipo y no podemos esperar para leer esta reseña en nuestra próxima reunión. Estamos muy contentos brindarle una excelente estadía. Espero regrese pronto.

10/10 – Utmerket

Carolina

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
El servicio estuvo muy bien, solo pienso que en cuanto habitación necesitan revisarlas antes de entregarlas, hubo detalles como que la TV no servía, la cortina rota, las ventanas del baño no abrían y no hay aire en el baño, por lo mismo con el calor se sofoca. La comida de buena calidad. Gracias
Bodde her 2 netter i juni 2023
Svar fra Guest Service den 18. juni 2023
Muchas gracias, Srta. Carolina, por tomarse unos minutos para evaluar su estadía en nuestro resort. Nos pesa mucho el no haber cumplido sus expectativas en ciertas áreas. Nuestro equipo está a sus órdenes, por si desea compartir comentarios específicos directamente con nosotros. Gracias. Estamos a sus ordenes,

10/10 – Utmerket

Erez

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i juni 2023
Svar fra Guest Service den 7. juni 2023
Thank you very much for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 – Utmerket

Susan og Minooka

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I had such a wonderful trip at Casa Velas in April of 2023. The food was excellent and the service was exceptional! We’ve always stayed at Secrets Resorts, so this was our first experience trying another and it could not have been better. We miss our mornings with the incredible staff. They work so hard to make sure you enjoy every moment of your stay. Thank you to Avalos, Carlos, Fatima, Ulises, Miguel, Enrique, Ramon, Alfredo, Jesus, Ana and Sofia. I know I am leaving some out and I apologize because all of you were amazing and worked effortlessly to make such a wonderful, memorable trip. We will be back to see you some day! Thanks you again!
Svar fra Guest Service den 20. mai 2023
Thank you, Susan, for your kind review of your recent stay with us at Casa Velas. We are thrilled to hear that you had such a wonderful trip and that you enjoyed the excellent food and exceptional service provided by our staff. We are honored that you chose to stay with us, especially as it was your first experience trying another resort apart from Secrets Resorts. It brings us joy to know that we exceeded your expectations and provided you with a memorable stay.We appreciate your recognition of our hardworking staff, and we will make sure to pass on your gratitude to Avalos, Carlos, Fatima, Ulises, Miguel, Enrique, Ramon, Alfredo, Jesus, Ana, Sofia, and the entire team. They take great pride in ensuring that our guests have a fantastic experience, and they will be delighted to know that their efforts made a difference for you.Thank you once again for your kind words and for choosing Casa Velas. We are here to ensure your next visit is just as wonderful as this one.

10/10 – Utmerket

José Carlos Martínez

Likte: Renhold og overnattingsstedets bygg og tilstand
Agradable diseño, buen cuidado y mantenimiento. Ubicada en una zona muy tranquila.
Bodde her 4 netter i mai 2023
Svar fra Guest Service den 8. mai 2023
Muchas gracias, Sr. José Carlos, por invertir su tiempo y compartirnos su satisfacción con su reciente experiencia vacacional en Casa Velas. Realmente apreciamos que usted reservara con nosotros, honrándonos con su preferencia, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

10/10 – Utmerket

Julie

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Always a nice stay. Best wait staff Avalos! he was wonderful!
Bodde her 5 netter i februar 2023
Svar fra Guest Service den 11. mars 2023
Always a pleasure, Julie, to provide you with the nicest stay imaginable, thanks to the kind efforts of Avalos and his team. You can be assured that they will be at the ready to make your next visit more enjoyable than ever. Thank you!

10/10 – Utmerket

JOE

Bodde her 4 netter i februar 2023
Svar fra Guest Service den 1. apr. 2023
Thank you very much, Joe, for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Casa Velas absolutely exceeded our expectations. I booked this stay because my partner is a school teacher and could use a break from kids. The resort itself is small and all common areas of were never crowded. It was easy to eat at the restaurant daily and there were always comfortable pool cabanas available for use. Food was the highlight at this resort. It was absolutely incredible that I enjoyed every single meal at this resort. I read a lot of reviews here about "average" food at Casa Velas and at this point I would like to disagree with all of them. This is my third stay at an all inclusive resort (Cancun/Tulum). Ordinarily, you can expect to tamper expectations for meal quality as resorts prepare for quantity rather than quality. That is NOT the case at Casa Velas and the Tau Beach Club. I highly recommend the shrimp/skirt steak burrito at Tau Beach Club. Staff took the time to remember our names. There was always a shuttle available for the beach club. Pool/Beach cabanas are often an extra charge at some of the resorts in PV. Not only is this not the case at Casa Velas, but for us it was "take your pick! where would you like to lounge for the day?" The beach club itself was magnificent. Slow times often went too fast. Did I mention it wasn't crowded anywhere? My partner and I miss this place now that we're home. We'll likely return as we don't see how much better it can get than Casa Velas.
Bodde her 5 netter i februar 2023
Svar fra Guest Service den 28. feb. 2023
Thank you so much, Christopher, for taking the time to review Casa Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 – Utmerket

Marna

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Alittle more selection on menus
Bodde her 7 netter i februar 2023
Svar fra Guest Service den 25. feb. 2023
Thank you very much, Marna, for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate receiving your 5-Star approval and will work a little harder to gain your full marks on our menu selections. We hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 – Utmerket

Clint

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This property and the sister properties were all fantastic. The food, staff, grounds were all top notch. I will note that the demographic is a bit older than we expected ( 41 & 36y/o) but that didn’t hinder our trip whatsoever. You won’t be disappointed staying here at all
Svar fra Guest Service den 20. feb. 2023
Thank you, Clint, for taking the time to create a review of your recent stay at Casa Velas. We are thrilled to hear that you had a fantastic experience and that our food, staff, and grounds met your expectations. We take pride in providing a top-notch experience for all of our guests, and we are glad that you were not disappointed.We appreciate your feedback regarding the demographic of our guests. While we do have many guests who are a bit older, we welcome guests of all ages, and we hope that you were still able to enjoy your stay with us regardless.Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the future.

8/10 – Bra

Edwin

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great, everyone was helpful and friendly. Service poolside seemed a bit slow. Breakfasts served on our patio was wonderful. Other meals were beautiful but lacked flavor. Steak, fish, pasta all very bland.
Bodde her 9 netter i februar 2023
Svar fra Guest Service den 17. feb. 2023
Thank you very much, Edwin, for taking a few minutes to evaluate your stay at Casa Velas. We are honored to have hosted you, and you can be sure that our goal on your next visit will be to delight your taste buds and provide you with an excellent five-star experience. Thank you.

10/10 – Utmerket

Carolyn

Likte: Renhold og romkomfort
Everything was great. The resort was beautiful.
Bodde her 7 netter i januar 2023
Svar fra Guest Service den 7. feb. 2023
Carolyn, thank you so much for taking the time to review Casa Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

10/10 – Utmerket

Ricky og Fullerton

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Loved how the whole place smelled and sounded like a tranquil spa, so relaxing!
Bodde her 3 netter i januar 2023
Svar fra Guest Service den 6. feb. 2023
Ricky, we’re very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Casa Velas when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

10/10 – Utmerket

Steve

Bodde her 2 netter i januar 2023
Svar fra Guest Service den 8. mars 2023
Thank you very much, Steve, for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Lovely, quiet stay, nestled in little spot within a short drive to PV airport. Excellent staff and hospitality, beautiful property, tasty food.
Svar fra Guest Service den 19. des. 2022
Thank you very much, Daniel, for reserving with us at Casa Velas and allowing us to provide all the comforts and conveniences to enjoy a first-rate vacation. We hope that the beautiful memories of this experience keep you warm during the frigid winter and inspire you to return sooner than expected. As always, we remain at your faithful service,

10/10 – Utmerket

Evelyn

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We love the ambiance and atmosphere of Casa Velas. The grounds are beautiful and relaxing.
Svar fra Guest Service den 6. des. 2022
Thank you very much, Evelyn, for taking the time to share with the world your wonderful thoughts and perceptions on your recent vacation experience at Casa Velas. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 – Utmerket

Joanne

10/10 – Utmerket

jennifer lynn

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay. Everything was perfect - the staff were always there to help, room service was great, the two restaurants were beautiful and the food was delicious, our room was private and had a beautiful outside tub surrounded by tropical flowers, the check in and out was flawless and fast and overall this is now our favourite resort in all of Mexico.
Svar fra Guest Service den 4. des. 2022
Jennifer, we are very excited to learn that you had a great stay with us and that you took the time to share your feedback. We truly appreciate it. We hope that you will return to Casa Velas when you’re back in town for more wonderful vacation experiences. As always, we remain at your service,

8/10 – Bra

Lauren

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The grounds are beautiful. The beach club is the perfect place for a romantic sunset dinner. The pool was quiet and relaxing. All of the bartenders are great. All of the doormen were nice. The employees really seemed to care about your experience at the resort. The food was good, but lacked variety. The mini bar in the room was bleh. If you wanted something after 10pm you were out of luck. I would have liked to be able to pre-order breakfast in the room before hand. Several times when I called for room service there was no answer. The restaurant hours varied depending on who you asked or where you read it. Overall it was a nice trip and we're glad that we stayed there.
Svar fra Guest Service den 3. des. 2022
Thank you very much, Lauren, for taking a few minutes to evaluate your stay at Casa Velas. We are honored to have hosted you, and you can be sure that we will introduce new amenities before your next visit and provide you with an excellent five-star experience. Thank you.

10/10 – Utmerket

Tammy Marie

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property and sister properties and amenities are beautiful but the staff is especially amazing!! Already looking to book again!
Bodde her 3 netter i november 2022
Svar fra Guest Service den 23. nov. 2022
Thank you very much, Tammie Marie, for sharing your excellent comments on your recent holiday experience at Casa Velas. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We, too, look forward to hosting you again in the near future.Until next time, we remain at your faithful service,

10/10 – Utmerket

Noe

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
This property is beautiful. The staff is outstanding. The food was great. Wonderful place to stay for peace, quiet and no large crowds.
Svar fra Guest Service den 9. nov. 2022
Thank you very much, Noe, for sharing your rating on your recent stay with us at Casa Velas. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.Until then, we remain at your faithful service,

10/10 – Utmerket

Vuk

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice people, beautiful setting, clean and very comfortable. Very friendly and welcoming staff. Food and drinks are better than in other PV places we stayed. Note that this property isn’t directly on the beach, but a 10min walk or a quick ride on free shuttle.
Bodde her 3 netter i september 2022
Svar fra Guest Service den 6. sep. 2022
Thank you very much for reserving your vacation at Casa Velas. We are proud to have provided you with a welcomed change from other PV hotels that you've stayed at in the past. We look forward to delivering to you our high-quality food, beverage, and service in the future. Thank you, we remain at your faithful service,

10/10 – Utmerket

Maria Berta

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
La propiedad esta muy bien cuidada y el entorno es bellísimo, pero lo que más nos gustó es el personal del hotel, desde el que limpia hasta el gerente. encontramos un trato muy profesional, muy amable y personas lindas que hace del estancia un verdadero disfrute.
Bodde her 7 netter i juni 2022
Svar fra Guest Service den 16. juli 2022
Muchas gracias, Sra. Maria Berta, por tomarse el tiempo para evaluar Casa Velas. Uno de los placeres de nuestro trabajo es compartir los comentarios de los huéspedes con el equipo y no podemos esperar para leer esta reseña en nuestra próxima reunión. Estamos muy contentos brindarle una excelente estadía. Espero regrese pronto.

10/10 – Utmerket

Ken

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely amazing property with amazing people. Perfect get away from it all resort.
Bodde her 4 netter i juli 2022
Svar fra Guest Service den 15. juli 2022
Thank you so much, Ken, for taking the time to review Casa Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,

6/10 – Grei

SE HYON

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We have just returned home from this hotel. It was overall a good experience and the property was quiet. You are able to go to the sister hotel to enjoy more food options and the beach. The only negative is that someone may go through your belongings and take extra tip for itself. The hotel personnel will take note of it but that is all they can do.
Bodde her 4 netter i juni 2022
Svar fra Guest Service den 5. juli 2022
Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. As always, we remain at your service,

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Phenomenal food, great service, and kind staff. Enjoyed the experience immensely.
Bodde her 6 netter i juni 2022
Svar fra Guest Service den 5. juli 2022
Thank you very much, Andrew, for sharing your excellent comments on your recent holiday experience at Casa Velas. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future. Until next time, we remain at your faithful service,

10/10 – Utmerket

Silvia og San Francisco

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2022

8/10 – Bra

Eran

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2022

10/10 – Utmerket

Juana María Concepcion

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Todo excelente… atención de primera
Bodde her 2 netter i juni 2022
Svar fra Guest Service den 11. juni 2022
Muchísimas gracias, Sra. Juana Maria, por brindarnos el tiempo de valorar su reciente experiencia vacacional en Casa Velas. Realmente esperamos haber cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo. Estamos a sus ordenes,

10/10 – Utmerket

frederika martha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place with excellent food, very clean. Great service at the pool from Gerardo. Great service at the restaurant from Daniel, Oscar, & every person we crossed paths with. Will definitely return.
Bodde her 7 netter i mai 2022
Svar fra Guest Service den 11. juni 2022
Thank you so much, Frederika, for taking the time to review Casa Velas. One of the pleasures of our job is sharing guest feedback with the team, and we can’t wait to read this review at our next meeting. We’re highly delighted that you enjoyed the experience and that we were able to provide you with a great stay. As always, we remain at your service,