Thank you for your review. Please feel free to contact the hotel directly to help us understand your score and ways that we can improve.

Thank you for your review! We appreciate your feedback!

Thank you for your review! We really appreciate your feedback and hope to see you again soon!

Thank you for staying with us and writing a review! We really appreciate the great feedback and score! We can't wait for you to come back and stay with us again!

Thank you for your review! We appreciate the great score!

Thank you for your review! We are in the middle of relocating the fitness room to a larger area that will have more equipment. I hope you will come back after it is completed!

Thank you for staying with us and writing a review! I am glad that you enjoyed the pool!

Thank you for the excellent review. I understand your sentiment on the parking fees. Unfortunately, that will not change. Thank you for staying with us and for your review. I hope you will stay with us again soon.

Thank you for your review! Please let us know how we could do better for your next visit.Thanks!

Thank you for your review..I am sorry you did not like our mattresses. We use Serta Suite Dreams II mattresses required by Hilton in all of our guest rooms. I am glad everything else was great!Thanks for staying with us!

Thank you for your review! We really appreciate your feedback to help us improve! I will share your score with our team!

Thank you for staying with us and writing a review! I am happy to read everything was great and I will share your comments with our staff!

Thank you for your review! We appreciate your business!

Thank you for staying with us and for your review! Please stay with us again soon!

Thank you for staying with us and for your review. I am sorry we did not provide a better experience during your stay. I will review your survey score with our staff to motivate us to do better.

Thank you for your review! We hope to have you back again soon!

Thank you for staying with us and for your review!I apologize if the kitchen utensils were not in your room. Each room should have a spatula/turner, serving spoon, large knife, paring knife, and silverware for at least 4. The rooms also have the pots pans and dishes. We will be having a refresh renovation in 2024 and the rooms will receive new glass top ranges. We are looking forward to the improvements!

Thank you for staying with us and for the wonderful score! Please stay with us again soon!

I apologize for the conditions you reported. I have asked our housekeeping staff to investigate the smell you reported in your room and the empty bottles of shampoo and gel. Smell can be a constant battle sometimes when we have kitchens in all of our rooms. Cox Business caused the issues with our television signal. We have been working with them to correct the issue. We are scheduled for a refresh starting in January. Items will include automatic doors at the entrance, new guest room closet doors and walk in showers among other improvements. Plese come check us out over the summer when everything should be completed.

Thank you for your feedback! I will share your comments with our staff!

Thank you for staying with us and for your review! Please visit us again soon!

Thank you for your review and the great score!

Thank you for staying with us and for your review. I apologize for the smoke detector issue you reported. Usually, we can just change the batteries, but when the unit reaches its end-of-life cycle, we need to change out the whole detector (generally 7–10-year life cycle). We know this needs to be done when the detector keeps "chirping" after the batteries have been replaced.All of our rooms are considered suites. There would not be a price change from 1 bedroom to studio suite. Thanks again for your feedback.

Thank you for your review! Please let us know what we could do better.

Thank you for your review. We have been told by Hilton that changes are coming to our breakfast in the new year. Please stay tuned!Thanks for staying with us!

Thank you for your review. I apologize for the issues you mentioned. This is definitely not our standard for cleanliness. All of our rooms have garbage disposals. I have reviewed your survey with our housekeeping staff to make sure they are being cleaned on a consistent basis and they will be inspected more closely.Thanks!

Thank you for your review and the excellent score! We hope to have you back soon!

Thank you for your review. I apologize for the conditions you reported. Our level of cleanliness is usually much higher than what you reported. I will work with the staff to make sure the rooms and common areas are in much better readiness for our guests. The pool does get a lot of use this time of year. I will ask our staff to monitor the conditions more frequently.

Thank you for staying with us and for your review! Thank you for the excellent score! Please come stay with us again soon!

Thank you for your review! We are located in an industrial street.

Thank you for your review. We are a pet friendly location. Guests with pets are still responsible for the pet's behavior, and the pet should not be disturbing other guests. All of our fees and policies are listed on our website. Thanks!

I am very sorry for the incident you reported. We do not usually have much criminal activity to warrant cameras inside or outside the hotel and they are not commonly found at most properties. I am not familiar with policies businesses have for car thefts. The Mall, Walmart, Home Depot, and other hotels I am aware of do not have a policy or compensation when cars are stolen or broken into. Upon your report, we immediately reached out to the city and have directly requested with the Chief of Police, that they monitor our lot more closely at night over the coming weeks.

Thank you for your feedback! I agree with your comments and will review your review with our staff to improve our cleanliness! We hope to have you back with us again soon!

Thank you for your review! Please come back and stay with us again soon!

Thank you for staying with us and for your review! I am very happy you had a great stay!

Thank you for your feedback!

Thank you for your review! Our complimentary water program is for the Hilton Honors Gold and Diamond members who chose the benefit as a "MyWay" arrival preference. Placing water bottles in guest rooms each day works against Hilton's pledge to reduce our carbon footprint. We will be installing a water bottle filling station near the lobby during our hotel refresh early next year. Please stay with us again next year to see all the improvements!

Thank you for your feedback!We will be getting chip reader key cards that do not demagnetize when we have our hotel refresh in January.I am very happy to read that you would return! WE hope to see you after our refresh!

Thank you for your review!

Thank you for your review.We will be having a property refresh in January of 2024. We will have many new features updated throughout the hotel. I hope you will stay with us again next year after we have finished the refresh.

Thank you!

We appreciate your feedback! Pleas estay with us again soon!

Thank you for your review!

Thank you for your review. I apologize we did not earn a better score. Please feel free to contact me to let us know what we could do better.

Thank you for your review! We appreciate your feedback! We hope to have you back again soon.

Thank you for staying with us and for your review! I have shared it with our staff to provide feedback to help us do our jobs better. I hope if you receive a survey from Hilton that you would consider taking it to let them know about your stay as well. Thanks!

Thank you for staying with us and writing a review. We really appreciate your feedback. Please come and stay with us again soon!

Thank you for the review and the great score! We hope to have you stay with us again soon!

Thank you for your review! We hope to have you stay with us again soon!

Thank you for your review! I will share your comments with our staff this morning. We hope to have you back again soon!