Rom – deluxe, 2 queensize-senger, ikke-røyk | Safe på rommet, skrivebord og skrivebord for bærbar PC
Sjekk tilgjengelighet

Anmeldelser av Thunderbird Motel

2 out of 5
Thunderbird Motel
1415 South 5th Avenue, Pocatello, ID

Anmeldelser

5,8
Rangering på 10 − Utmerket. 20 av totalt 111 anmeldelser." "
Rangering på 8 − Bra. 21 av totalt 111 anmeldelser." "
Rangering på 6 − Grei. 21 av totalt 111 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 111 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 111 anmeldelser." "

6,4/10

Renhold

7,2/10

Personale og service

4,4/10

Fasiliteter

5,4/10

Overnattingsstedets bygg og tilstand

5,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Merilee

Likte: Personale og service
Bodde her 2 netter i februar 2024
Svar fra Managment den 13. mars 2024
Thanks for the review.

6/10 – Grei

Sally

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter
No hot water. Run down.
Bodde her 1 natt i februar 2024
Svar fra Managment den 13. mars 2024
We are sorry to hear about your stay. Thank you for the review so we can address the issues

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Only complaint is the room was on ground level and the curtains were so thin when the lights were on you could see in from outside. We had to hang a blanket over the window for privacy.
Bodde her 1 natt i september 2023
Svar fra Managment den 1. okt. 2023
Thank you for letting us know.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cozy room and friendly staff
Bodde her 1 natt i september 2023
Svar fra Mercedes den 24. sep. 2023
Thank you so much for the review

10/10 – Utmerket

Dean

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Read reviews before i arrived. Some good, some not so much. My opinion is that a good review is correct. Nice people, clean room. Good location. Everybody sees the world differently. I was pleased with this motel.
Bodde her 1 natt i september 2023
Svar fra Mercedes den 13. sep. 2023
Thank you for your review

6/10 – Grei

Rhonda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check their beds!!
We stayed at Thu derbird twice this summer (2023). The staff, and their rooms' overall condition, were fine...but we had to request "to be given another room" on each occasion because the beds were in such POOR condition. The beds in the second rooms were fine.
Bodde her 1 natt i september 2023
Svar fra Thunderbird Management den 10. sep. 2023
Thank you for letting us know about the beds, we greatly appreciate the feedback.

8/10 – Bra

Martin

Bodde her 1 natt i august 2023
Svar fra Managment den 1. okt. 2023
Thank you for your rating

6/10 – Grei

William

Likte ikke: Overnattingsstedets bygg og tilstand
Our stay
Bodde her 1 natt i august 2023
Svar fra Thunderbird Management den 3. sep. 2023
Thank you for your review

10/10 – Utmerket

Paul

Likte: Renhold og personale og service
Good value, pleasant receptionist, very clean.
Bodde her 1 natt i august 2023
Svar fra Front Desk den 19. aug. 2023
Thank you for your kind words. We hope you come stay with us again.

2/10 – Forferdelig

Brychevska

Bodde her 1 natt i august 2023
Svar fra Thunderbird Management den 3. sep. 2023
Thank you for your review

8/10 – Bra

Harry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was quite clean and comfortable. The shower offered plenty of hot water. The wall-mounted airco unit appeared to be new-ish, and it worked very well. But as is so common, it was rather loud during the night. Overall, we would certainly stay at The Thunderbird, again.
Bodde her 1 natt i juli 2023
Svar fra Mercedes den 2. aug. 2023
Thank you for your stay with us at the Thunderbird Motel

8/10 – Bra

Mike

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room smells old. Desk clerk is wonderful
Bodde her 1 natt i juli 2023
Svar fra Thunderbird Management den 23. juli 2023
We appreciate your review. Thank you for letting us know about the issues with your room, we have addressed them. Thank you for choosing Thunderbird Motel

10/10 – Utmerket

Lorraine

Reiste med kjæledyr
Likte: Personale og service og overnattingsstedets bygg og tilstand
I had a very hard time finding it despite using google maps, but had a very good check-in once I got here. The floor is a bit dirty, and there were a few ants, but everything else was just what I needed.
Bodde her 1 natt i juli 2023
Svar fra Thunderbird Management den 23. juli 2023
Thank you for your review. We have addressed the issues you told us about. Thank you for choosing Thunderbird Motel.

2/10 – Forferdelig

Keaten

Bodde her 1 natt i juli 2023
Svar fra Mercedes den 1. aug. 2023
We are sorry to hear that your stay was so poor. Please let us know if there is something we could have done to increase your experience

10/10 – Utmerket

Grace og logan

Bodde her 1 natt i juli 2023
Svar fra Mercedes den 1. aug. 2023
Thank you for the review, we greatly appreciate it

8/10 – Bra

Patricia Joseph

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Room was very clean. Price was very reasonable. Parking was a little tight, but it’s doable. We will return !
Bodde her 1 natt i juni 2023
Svar fra Mercedes den 2. juli 2023
Thank you for your stay with us! We greatly appreciate your business

2/10 – Forferdelig

Scott

Bodde her 1 natt i juni 2023
Svar fra Thunderbird Management den 23. juli 2023
We are sorry to hear that you did not have a very good experience here. Please feel free to contact us, and let us know what we can do to make your stay here better.

10/10 – Utmerket

Freddi

Bodde her 1 natt i juni 2023
Svar fra Thunderbird Management den 23. juli 2023
Thank you for your review! We greatly appreciate it.

6/10 – Grei

James

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The room was clean and the staff was great. The shower did not keep a constant temperature and alternated temperatures from freezing to scalding.
Bodde her 1 natt i juni 2023
Svar fra Mercedes den 28. juni 2023
Thank you for letting us know

10/10 – Utmerket

Shirley

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice lady-Shantel in office.
Bodde her 1 natt i juni 2023
Svar fra Mercedes den 13. juni 2023
Thank you for the review, we greatly appreciate it

6/10 – Grei

Travis

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
I liked that it was a historical hotel in the area. I didn't like that parking was tight, the professionalism of the staff was lacking. The in room coffee pot was not there. There wasn't a place to hang a hand towel. There wasn't any slip resistant mat for the tub. The deadbolt didn't work properly. The office was not open early enough to drop the key off to anyone, just a drop box. Because of the safety issues, I don't think we'll stay here again.
Bodde her 2 netter i mai 2023
Svar fra Mercedes den 26. mai 2023
We are sorry to hear about your stay. We have addresses the issues presented. Thank you

4/10 – Dårlig

nicholas

Bodde her 1 natt i mai 2023
Svar fra Mercedes den 13. juni 2023
Thank you for your rating

8/10 – Bra

Michael og Lehi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Mercedes den 26. apr. 2023
Thank you for your review

10/10 – Utmerket

Tifany

Likte: Personale og service og overnattingsstedets bygg og tilstand
I appreciate how accessible it is from the interstate heading east from the west. Directions are clear with the help of my phone. Hotel is well run, from my personal call to register me before the office closed for the evening to the personal connection to the housekeeper who left a survey as well. I had a king size bed all too myself. I doubled up the quilt to get the desired rest I needed for the night. I am very satisfied with my choice to stay here.
Bodde her 1 natt i april 2023
Svar fra Mercedes den 16. apr. 2023
Thank you so Much for your review

6/10 – Grei

Lakia

Reiste med partner
Likte: Renhold og personale og service
Was clean. Property is showing sign of deterioration. Nothing fancy here, just the basics.
Bodde her 1 natt i mars 2023
Svar fra Mercedes den 2. apr. 2023
Thank you for your honest review.

2/10 – Forferdelig

William

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
A real disappointment!
Bodde her 1 natt i februar 2023
Svar fra Mercedes den 20. feb. 2023
I’m sorry to hear about your stay. We would love if he would contact us and let us know what we can do to improve your stay. Thank you for your review.

8/10 – Bra

Jaime

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Mercedes den 6. jan. 2023
Thank you for your review

2/10 – Forferdelig

Joel

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It is basically a homeless village. Sad to see.
Svar fra Mercedes den 5. des. 2022
I do apologies that your visit was so poor. Could you please let us know what made your stay such a bad experience?

4/10 – Dårlig

Ben

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2022
Svar fra Mercedes den 26. aug. 2022
Thanks for your review

8/10 – Bra

Michael

Likte: Renhold
Property was good. But there seem to be some guests who leave a ton of crap outside their rooms. BBQs. Chairs. Hamster cages. Also lots of smoking outside rooms which is lousy.
Bodde her 1 natt i august 2022

4/10 – Dårlig

Larry

Reiste med partner
Likte: Renhold og personale og service
No coffee makers in room & lobby coffee was not available until 10am. Bathroom toilet ran all night of & on. No place to put suitcases except on the floor & this was in an upgraded room. Bed was ok.
Bodde her 1 natt i juli 2022
Svar fra Mercedes den 31. juli 2022
Thank you for your honest review. We will address the problems you brought up

8/10 – Bra

Linda

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
This was a quaint locally owned motel. Was clean and simple. Was nice for a place to stay overnight.
Bodde her 1 natt i juli 2022
Svar fra Mercedes den 25. juli 2022
Thank you so much for your honest review

8/10 – Bra

Brock

Reiste med en gruppe
Likte: Personale og service og romkomfort
Bodde her 1 natt i juli 2022
Svar fra mercedes den 13. juli 2022
Thank you for your review of your stay

2/10 – Forferdelig

Christopher

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Sucked
Not so good. No heater in 30 degree temps. People above stomping around all hours of the night. Hardly got any sleep after driving 10 plus hours. Sink was dripping all night.
Bodde her 1 natt i mai 2022
Svar fra Mercedes den 12. juni 2022
We are sorry to hear about your stay. We wish you would have brought it to our attention and we could have helped. Thank you for the honest review so that we can address these issues

2/10 – Forferdelig

Jason

Bodde her 1 natt i mars 2022

2/10 – Forferdelig

Anna

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dead bolt on door didnt work, curtains torn, carpet buckled and sticky, toilet did not flush, sink sprays water everywhere, smelled smokey and the front of the air conditioner was missing.
Bodde her 1 natt i mars 2022
Svar fra Mercedes den 27. mars 2022
Thank you for your honest review. If possible could you please tell me what room you stayed in so we could address these issues?

2/10 – Forferdelig

Travis Melvin

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was supposed to be $67.80. But we did have a small dog that we called ahead about and was told it was $10 dollars extra (We also looked it up on Thunderbirds website). When we got here they changed it to $15 extra for a pet. So they gave me a receipt showing I paid 82.80. When I checked my credit card showed  Robinson Hospitality had taken out $99.00. We spoke with the front desk and they said to call our credit card company. We did and the card company (Visa) said yeah Robinson Hospitality took out $99.00. My  room rate should have been 77.80.  So basically Robinson Hospitality stole $22.00 from me. Then we get to our room and the chair is covered in sunflower seed shells there is a Jolly Rancher candy stuck to the blanket of one of the beds the television set on a dresser that was shorter than the bed making it impossible to watch from the bed there was no heat not even a real heat light in the bathroom and to top it off some people checked in late directly above our room and were up all night being extremely loud. Apparently there are people that live full time in the hotel because kids were riding bikes all over in the parking lot making it extremely difficult to back your vehicle out or anything. Just a bad experience and horrible first impression when you get stolen from in the beginning.  Of course they left a note telling us to be sure and tip house keeping. What a joke. Oh and the small bible in the room had a pentagram drawn on it and Lucifer written across it.
Bodde her 1 natt i mars 2022
Svar fra Mercedes den 21. mars 2022
Thank you for your review. We just wanted to remind you, as said on all your reviews, that you were only charged the $77.80, you just need to check your bank statement and it will verify for you. Also we would love to see the picture you have of the wrappers and sunflower seeds that were never found while cleaning the room so that we can educate our staff. Have a wonderful day and better luck in future endeavors.

2/10 – Forferdelig

Veronica

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022
Svar fra Mercedes den 12. mars 2022
Sorry to hear your stay wasn’t satisfactory. Thank you for your honest review

10/10 – Utmerket

Lisett

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was great. Thank you
Bodde her 2 netter i mars 2022
Svar fra Mercedes den 8. mars 2022
Thank you for your honest review! It’s greatly appreciated

2/10 – Forferdelig

Timothy

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Very poor
Very poor services tv didnt works their was dog poop everywhere will not be stayed their again
Bodde her 1 natt i februar 2022
Svar fra Mercedes den 15. feb. 2022
Thank you for your review. We will work on the things you mentioned.

2/10 – Forferdelig

Solomon

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They have a list of things and priced if you steal or brake anything 🤔 i wonder if this is why they dont give out extra towels .. if your staying more than one day or you have more than two guest ask about extra towels...customer service dealings were good just rules about extra towels
Bodde her 2 netter i februar 2022
Svar fra Mercedes den 7. feb. 2022
I'm sorry to hear that your stay was terrible. We appreciate your honest review of our facility. Thank you for your stay

2/10 – Forferdelig

Gail

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property has remodeled supplies in the parking lot. Half of the motel is month to month housing. It is dirty, unsafe, and we felt like we barely got out without being robbed or overcharged.
Bodde her 1 natt i september 2021
Svar fra Mercedes den 1. okt. 2021
I'm sorry to hear about your stay. Thank you for your honest feedback. We are under construction at this time trying to get the rooms up to par.

2/10 – Forferdelig

Cynthia

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I did not stay here and I hope you're not going to try to charge me for it because I left and I did not let them run my card it was the rooms were clean but there were people running around all over outside single women are not staying in a place where there are a bunch of men running around outside without shirts sitting out in front of their rooms drinking and smoking.
Bodde her 1 natt i september 2021
Svar fra Mercedes den 20. sep. 2021
Cynthia, We are sorry to hear about your experience. Your card wasn't charged.

6/10 – Grei

Shawn

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2021
Svar fra Mercedes den 19. sep. 2021
Thank you for your honest review

2/10 – Forferdelig

Scott

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Only stay here if you absolutely have to because you have no room to sleep in your car. I've stayed in other hotels in Pocatello and this is easily the worst. Definitely got the feeling that my car would have been broken into overnight. Such a bad spot that I ate the fee I paid and found another hotel later in the night. It's not a well maintained property by any means. Graffiti all around. Ghetto like in a movie. The positive reviews have got to be fake. Incidentally, it is appropriately located across the street from a cemetery. The staff was the only acceptable part of this place. They were nice.
Bodde her 1 natt i september 2021
Svar fra Mercedes den 17. sep. 2021
Thank you Scott for your honest review. We assure you that our motel is a safe place to stay.

10/10 – Utmerket

Deron

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Did not realize there was an early check but called in advance and they were very helpful at still getting us in comfortably. Did not feel like they were put out at all.
Bodde her 1 natt i september 2021
Svar fra Mercedes den 15. sep. 2021
Thank you for your honest review!

8/10 – Bra

Rodney

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2021
Svar fra Mercedes den 6. sep. 2021
Thank you for the review!

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
Good room at a decent price
Bodde her 1 natt i august 2021
Svar fra Mercedes den 19. aug. 2021
Thank you for your feedback!

6/10 – Grei

Dani

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Needs lots of work. Holes in walls shower looked filthy windows have no screens and do not lock
Bodde her 1 natt i juli 2021
Svar fra Mercedes den 31. juli 2021
Thank you for your honest feedback. We are working on the issue you brought up.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service
The AC and the fridge did not work. The room smelled horrible and there was a used cigarette on the closet shelf and burned holes in the blanket and bedspread. It was supposed to be a non-smoking room. The drapes were worn out and should have been thrown out years ago.
Bodde her 2 netter i juli 2021
Svar fra Mercedes den 24. juli 2021
Thank you for your feedback. We will address these issue you have brought up