Terrasse/patio

Anmeldelser av Maison Axel Opera

3 out of 5
Maison Axel Opera
15 Rue De Montyon, Paris, Paris

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 88 av totalt 166 anmeldelser." "
Rangering på 8 − Bra. 56 av totalt 166 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 166 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 166 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 166 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Rebekka

Bodde her 3 netter i juli 2023
Svar fra Laeticia Assistant Manager den 10. aug. 2023
Dear Rebekka, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Best regards

8/10 – Bra

HAAKON

Bodde her 4 netter i desember 2022
Svar fra Frédéric MODE, Manager den 5. jan. 2023
Dear Mister MORKEN, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, our goal your total satisfaction ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 – Bra

Monica

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
.
Bodde her 7 netter i september 2022
Svar fra Frédéric MODE, Manager den 15. sep. 2022
Dear Madam Løvseth Kullhuset,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 5 out of 5.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéric MODEManager

8/10 – Bra

Espen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Frédéric, Manager den 15. juli 2022
Dear Mister ESPEN, We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day. The next time you come in our hotel, we will aim for a score of 10 out of 10. See you soon Best Regards

10/10 – Utmerket

souhaila

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mye for pengene, hyggelig personale, behaglig temperatur og seng samt meget sentralt.
Bodde her 3 netter i mai 2022
Svar fra Frédéric, Manager den 13. juni 2022
Hello from Paris, My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our Hotel. Yours sincerely Frédéric Manager

10/10 – Utmerket

TSUYOSHI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
交通の便が良いので、目的の場所に行きやすかった。
Bodde her 3 netter i april 2024

10/10 – Utmerket

ELVA

Bodde her 3 netter i desember 2023
Svar fra Frédéric Manager den 18. jan. 2024
Hello from Paris,My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

10/10 – Utmerket

Cherri

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel is absolutely perfect. From the moment I walked in the door, I felt welcome. I was always greeted with a smile. When I had a craving for fondue, Sophie even called a restaurant to make a reservation for me. The room is very nice and the bed was super comfortable. There was even a table and chair. I could walk everywhere I wanted to go in about 20 minutes. I did take a taxi back to the train station as I bought too much. A huge thanks to Sakur, Laetitia, Sophie, and Solange! You made my visit to Paris special. I'm looking forward to coming back.
Bodde her 3 netter i desember 2023
Svar fra Frederic MODE, Manager den 27. des. 2023
Dear Cherri, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

8/10 – Bra

Guillaume

Bodde her 1 natt i desember 2023
Svar fra Frédéric, Directeur den 27. des. 2023
Bonjour Guillaume, Merci d’avoir partagé votre expérience suite à votre séjour dans notre charmant hôtel.Nous sommes heureux de savoir que notre équipe ait pu vous satisfaire dans vos demandes et se démarquer, votre avis est une motivation supplémentaire pour persévérer vers un meilleur service possible jour après jour.La prochaine fois que vous viendrez chez nous nous viserons une note de 10 sur 10, notre priorité votre satisfaction totale ! Au plaisir de vous accueillir à nouveaubien cordialementFrédéricDirecteur

10/10 – Utmerket

Hitesh

Bodde her 3 netter i desember 2023
Svar fra Frédéric MODE, Manager den 15. des. 2023
Dear Mister PATEL, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 – Utmerket

Jean Pierre

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Toujours un plaisir
Que dire à part que cet hôtel est cosy, bien décoré et que son personnel d’accueil soit bienveillant et souriant ! Je conseille fortement cet hôtel pour son emplacement inégalé.
Bodde her 1 natt i november 2023
Svar fra Frédéric MODE, Manager den 21. nov. 2023
Bonjour Jean Pierre,Merci infiniment pour ce retour chaleureux et élogieux. Nous sommes ravis d'avoir pu vous offrir un service à la hauteur de vos attentes ! Merci encore une fois, vous nous encouragez à continuer à offrir d'excellents services à nos clients. Nous veillerons à le partager avec toute l'équipe votre message et espérons vous revoir très prochainement. Nos salutations les plus chaleureuses.Frédéric MODEDirecteur

10/10 – Utmerket

Kennis

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a great place to stay. It has exceeded my expectations from a 3 stars hotel. Comfortable bedding friendly and helpful staffs and super convenient location. Very affordable and the towel warmer is a nice touch!
Bodde her 5 netter i november 2023
Svar fra Frédéric Manager den 17. nov. 2023
Dear Kennis, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Bra

Lucia

Bodde her 3 netter i oktober 2023
Svar fra Frédéric MODE, Manager den 17. nov. 2023
Dear Mister TARTAGLIA, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you stay in our hotel, we will aim for a score of 10 out of 10, our priority is your total satisfaction ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 – Bra

Niclas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra Frédéric Manager den 14. nov. 2023
Dear Niclas, My team and I are very grateful for your review. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Bra

johan

Bodde her 3 netter i november 2023
Svar fra Frédéric Manager den 10. nov. 2023
Hello Johan, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.The next time you come in our hotel, we will aim for a score of 10 out of 10, our goal is your total satisfaction ! Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Bra

Lizzie

Great little hotel for a cost effective stay in Paris, really great location
Bodde her 3 netter i november 2023
Svar fra Frederic MODE, Manager den 7. nov. 2023
Dear Lizzie,My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

2/10 – Forferdelig

Josh

Bodde her 2 netter i oktober 2023
Svar fra Frédéric MODE, Manager den 31. okt. 2023
Dear Mister BUTTEN, We are sorry that the service did not meet your expectations, and we beg to accept our sincerest apologies.Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.Best RegardsFrédéric MODEManager

8/10 – Bra

John

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2023
Svar fra Frédéric Manager den 26. okt. 2023
Hello John, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service og romkomfort
一泊の金額はそこそこ高いホテルですが、シャワーブースで下水が臭い、正直不快でした。 また洗面所の床には見たこともない虫が這っていて驚きました。2泊だけだったので我慢しましたが、もう二度と泊まりたくないです。
Bodde her 2 netter i oktober 2023
Svar fra Frederic MODE, Manager den 20. okt. 2023
Dear Mister SATOKO, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

10/10 – Utmerket

Manlio

Bodde her 2 netter i oktober 2023
Svar fra Frédéric Manager den 11. okt. 2023
Dear Manlio,Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

10/10 – Utmerket

Patrick

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Frédéric MODE, Manager den 9. okt. 2023
Dear Patrick, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations ! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

10/10 – Utmerket

Manlio

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Frédéric MODE, Manager den 9. okt. 2023
Dear Manlio, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

8/10 – Bra

Hitesh

Bodde her 2 netter i oktober 2023
Svar fra Frédéric MODE, Manager den 6. okt. 2023
Dear HITESH, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, your satisfaction is our priority !Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 – Bra

James

Bodde her 1 natt i oktober 2023
Svar fra Frédéric Manager den 5. okt. 2023
Dear James,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, your satisfaction is our priority ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Utmerket

Sandro Guzman

Bodde her 7 netter i september 2023
Svar fra Frédéric MODE, Manager den 2. okt. 2023
Dear Sandro, First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location!
Great location! Near a subway line to city attractions but the line you take to the airport was about a 20 min walk away. The room was great. We stayed in the triple because it was one of the few rooms I could find at any hotel that actually had two completely separate beds. It was clean and the bathroom was larger than expected. The pictures are very accurate to what the room and hotel look like in real life. The staff were very nice and attentive, and there's lot of free bottled water. Lots of restaurants and shopping nearby. I would stay here again!
Bodde her 1 natt i september 2023
Svar fra Frédéric MODE, Manager den 25. sep. 2023
Dear Madam LARNER, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 – Utmerket

Manlio

Bodde her 2 netter i september 2023
Svar fra Laeticia Assistant Manager den 22. sep. 2023
Dear Cristina, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards. Laeticia Assistant Executive Manager

10/10 – Utmerket

Ruchi

Bodde her 7 netter i september 2023
Svar fra Frederic MODE, Manager den 21. sep. 2023
Hello Ruchi, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéric MODE Manager

6/10 – Grei

Yasuo

Bodde her 1 natt i september 2023
Svar fra Frédéric MODE, Manager den 9. okt. 2023
Dear Yasuo,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 5 out of 5, your satisfaction is our priority ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 – Bra

Johanna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vore bra med en stol på rummet och hudkräm i badrummet. Stort rum vilket är positivt. Gott kaffe i lobbyn. Skön säng.
Bodde her 1 natt i september 2023
Svar fra Frédéric MODE, Manager den 18. sep. 2023
Hello Johanna, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarksLooking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Utmerket

Verifisert reisende

Bodde her 5 netter i september 2023
Svar fra Frédéric MODE, Manager den 12. sep. 2023
Hello from Paris,My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéric MODE Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Great Location
Great location, very helpful staff. Very small rooms.
Bodde her 3 netter i august 2023
Svar fra Frederic MODE, Manager den 4. sep. 2023
Hello from Paris, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarks about the size the room. Looking forward to welcoming you shortly in our Hotel.Yours sincerely

6/10 – Grei

Lea Sophie

Likte: Personale og service
Likte ikke: Renhold
Bodde her 2 netter i august 2023
Svar fra Frédéric MODE, Manager den 21. aug. 2023
Dear Léa Sophie, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 5 out of 5. Looking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Utmerket

Jennifer R

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was amazing!! I went to Paris by myself to attend my friend's wedding. I needed help getting ready. Laeticia helped me zip up my dress and did my hair! She was on break when she did this. She was so helpful and did an incredible job!! Sophie greeted me outside as I was lost when I first arrived. She was very helpful and gave me directions on where to go every morning. Shakir was also amazing and helped me with a international adapter, a wine key, ice, water...and great service. All around a great experience. I highly recommend Axel Opera as I felt safe and at home. I feel like the staff became my friends. Thank you so much all of you!! Merci!!!
Bodde her 6 netter i august 2023
Svar fra Frédéric MODE, Manager den 31. aug. 2023
Dear Jennifer, First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager

10/10 – Utmerket

Berenice

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Estancia en Paris
Wowwww Qué hotel tan encantador Me encantooooo, hice la reservación de emergencia y quede súper satisfecha. Me pareció “cercano” a muchos lugares de interés , fácil acceso y súper confortable. La gente del staff y recepción son un amor , gracias por todo. El cuarto cuenta con todo lo necesario y más para hacer la estancia súper agradable, quede muy satisfecha. Volveré
Bodde her 2 netter i juli 2023
Svar fra Laeticia Assistant Manager den 11. aug. 2023
Dear Angela, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon. Our warmest regards.

10/10 – Utmerket

shunsuke

Bodde her 4 netter i august 2023
Svar fra Frederic MODE, Manager den 1. sep. 2023
Dear Mister Shunsuke Harada, My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

10/10 – Utmerket

Dominic

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr sauber
Bodde her 4 netter i august 2023
Svar fra Assistant Manager den 10. aug. 2023
Dear Sehr, My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our Hotel. Yours sincerely Laeticia Assistant Manager

8/10 – Bra

Nimalika

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great location
Wonderfully located and great place to see all the sights of Paris
Bodde her 3 netter i juli 2023
Svar fra Frederic MODE, Manager den 31. juli 2023
Hello NIMALIKA,My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Bra

Steven

Bodde her 4 netter i juli 2023
Svar fra Laeticia Assistant Manager den 19. aug. 2023
Dear Mister Steven, We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day. The next time you come in our hotel, we will aim for a score of 5 out of 5. Looking forward to welcoming you shortly in our Hotel. Yours sincerely

10/10 – Utmerket

Claudia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay at Maison Axel Opera. The standard room is fairly large by Parisian standards. The bed was very comfortable and the AC was nice and cold during a summer heatwave! We had a really early flight and the front desk was very helpful in booking us a taxi for 4:30 in the morning. The neighborhood is really busy and bumping but that means there’s some great food options and stuff to do nearby. Book with confidence!
Bodde her 2 netter i juli 2023
Svar fra Frédéric MODE, Manager den 26. juli 2023
Dear Claudia,Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 5/5 ! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager

10/10 – Utmerket

Diego

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super
Very nice, the location is good, the place is clean, the staff nice and very easy to move around. Great stay
Bodde her 2 netter i juli 2023
Svar fra Frederic MODE, Manager den 17. juli 2023
Dear Mister STROZZI, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 – Utmerket

Kellee og Los Angeles

Bodde her 5 netter i juli 2023
Svar fra Frederic MODE, Manager den 4. aug. 2023
Dear Kellee, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon. Our warmest regards. Frédéric MODE Manager

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i juli 2023
Svar fra Frédéric MODE, Manager den 10. juli 2023
Hello from PARIS,by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

8/10 – Bra

Gailda

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A very conveniently located boutique hotel that has plenty around it (shops, dining options and a 1 min walk to Grand Boulevard station)! I appreciated the complimentary room upgrade and can confirm that the rooms look to be newly renovated and are decorated in a charming way. As with most hotels in Paris, the room was on the smaller side but it was adequate for two people with a medium suitcase each. There is also a lift but it is very small (I.e. It fits 3 people max, but realistically, only fits 1 person their suitcase at a time), no mini fridge and also no toiletries provided beyond one refillable bottle installed in the bathroom that is a multi-purpose shower gel and shampoo/conditioner in one. During my two day stay here, the fire alarm also went off twice. Once was during the morning at around 8am which was fine because I was awake but the other time was 2.30am which woke me up (and presumably all other occupants) and was very disruptive in the middle of the night. Despite this, this hotel was still an overall better stay than the other two hotels I stayed in while in Paris (in terms of staff professionalism, safety and security, location and condition of room) and I would book with them again.
Svar fra Frédéric MODE, Manager den 10. juli 2023
Hello from Paris,Thank you for taking the time to give us this feedback. What a pleasure to read that your experience was very positive! Our first mission is to provide you with flawless hospitality, comfort at all times in a clean and welcoming environment ! I hope to welcome you again soon, SincerelyFrédéric MODEManager

8/10 – Bra

Ronald

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Business in Paris
The hotel has recently been updated but the rooms are quite small . The elevator in the hotel has enough room for one person and a bag. Breakfast has a fair amount of choices. The location of the hotel is excellent. Close to many restaurants, stores and the metro.
Bodde her 4 netter i juli 2023
Svar fra Frédéric MODE, Manager den 10. juli 2023
Dear Mister FOX,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarksLooking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Utmerket

GANGSEOG

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was hard to tell how spacious the room is based on the metric information and photos provided when I was making a reservation. Thus when we checked in, we realized that our room was too small for two of us. Very fortunately, Sophie, the hotel supervisor, was nice enough to accommodate our request and switched our room to a bigger one, which was much more comfortable. The staff was attentive and friendly.
Bodde her 5 netter i juni 2023
Svar fra Frédéric MODE, Manager den 3. juli 2023
Dear Mister RYU, Thank you for taking the time to give us this feedback. What a pleasure to read that your experience was very positive! Our first mission is to provide you with flawless hospitality, comfort at all times in a clean and welcoming environment! I hope to welcome you again soon, SincerelyFrédéric MODEManager

10/10 – Utmerket

Dana

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay at Maison Axel Opera, the staff was so helpful in receiving our luggage that came late. The room was comfortable and the A/C worked great. Area was clean, breakfast good, and the area was central to metros. Thanks so much!
Svar fra Frédéric MODE, Manager den 3. juli 2023
Dear Dana, Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 5/5! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager

10/10 – Utmerket

Sze Ming Simon

Bodde her 6 netter i juni 2023
Svar fra Frédéric MODE, Manager den 4. juli 2023
Dear Madam MING, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

6/10 – Grei

Alessandro

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bodde her 2 netter i juni 2023
Svar fra Frédéric MODE, Manager den 29. juni 2023
Dear Alessandro, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

8/10 – Bra

Raechel

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were courteous and helpful. Room available at short notice and good location thank you
Bodde her 2 netter i juni 2023
Svar fra Frédéric MODE, Manager den 29. juni 2023
Dear Raechel,First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager