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Anmeldelser av B Resort & Spa in the Disney Springs Resort Area

4 out of 5
B Resort & Spa in the Disney Springs Resort Area
1905 Hotel Plaza Blvd, Lake Buena Vista, FL

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 133 av totalt 230 anmeldelser." "
Rangering på 8 − Bra. 40 av totalt 230 anmeldelser." "
Rangering på 6 − Grei. 27 av totalt 230 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 230 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 230 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Saundra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff and helpful information
Bodde her 1 natt i april 2024

8/10 – Bra

Chad

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Staff was very nice, the property is very clean and the room we stayed in was great. Free buses to theme parks was a huge bonus. The restaurant on site had good good and the waiter/bartender we had was awesome. The only two issues that kept it from five stars was 1.) They were doing renovations and we didn't know ahead of time so the pool and outdoor bar were closed, which were two of the main reasons we originally picked it. 2.) The on site store was closed during times it was advertised to be open. The staff explained it is run by a third party vendor but they should be considering a new vendor if they can't even do the bare minimum of being open.
Bodde her 7 netter i april 2024
Svar fra Yomaris den 17. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at our hotel. We are sorry for any service failures you encountered during your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards.

2/10 – Forferdelig

Kathy

Likte ikke: Fasiliteter
Dirty
Bodde her 1 natt i april 2024
Svar fra Adelia den 17. apr. 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

8/10 – Bra

murphy og San Francisco

Reiste med familie
Likte: Renhold og personale og service
They do not allow you to use the balcony, they have a device which prevents the door from opening more than several inches.
Bodde her 1 natt i april 2024
Svar fra Management den 15. apr. 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations. Sorry for the inconvenience this may cause to you. Our balconies are closed for the safety of our guests, including children.

10/10 – Utmerket

Maidely

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Yomaris den 16. apr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

2/10 – Forferdelig

Bruce

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
IN DISREPAIR ,POOL NOT OPEN, BEING REJUVENATED,,BROKEN ICE MACHINES ,BROKEN ELEVATOR ,REFIGERATOR AND AC BARELY WORKED ,LEAKY SHOWER RUNS ALL OVER BATHROOM FLOOR ,CHARGE TO PARK YOUR CAR $25-$36
Bodde her 1 natt i april 2024
Svar fra B Resort Team den 14. apr. 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel and excellent staff!
Bodde her 3 netter i april 2024
Svar fra B Resort Team den 14. apr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 – Utmerket

Diosdado Mesa og colorado springs

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
😂👌
Bodde her 1 natt i april 2024
Svar fra Yomaris den 15. apr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 – Utmerket

Jessica og Spring Hill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra B Resort Team den 14. apr. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

8/10 – Bra

Antonio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed at this hotel years ago and my stay was exceptional. This time was not as great. My initial room was very nice. Only problem was the heater didn’t work. Turned it on when I first arrived. Three hours later and my room was freezing. It was near 60 degrees and dropping. I was switched to a different room and that room was just ok. Nothing special. The restaurant downstairs was just ok also as they were short staffed. My stay years ago was much better than my recent stay.
Bodde her 1 natt i februar 2024
Svar fra Diana- Director of Front Office den 12. apr. 2024
Thank you very much for your feedback, our sincere apologies for the service fractures you encountered during your stay. Please rest assured that your comments will be shared with both the Housekeeping and Food and Beverage Management team

10/10 – Utmerket

Samuel

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only issue was the refurbishment of half the property which resulted in use of one elevator but other than that staff were GREAT & resort and room were very clean
Bodde her 2 netter i mars 2024
Svar fra Yomaris den 11. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

6/10 – Grei

Sharon

Likte: Renhold
Bodde her 2 netter i april 2024
Svar fra Yomaris den 12. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at our hotel. We are sorry for any service failures you encountered during your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards.

8/10 – Bra

Francine

Reiste med partner
Likte: Renhold og personale og service
Great hotel- staff very helpful and attentive. Under renovations and we didn’t know before we booked.
Bodde her 1 natt i april 2024
Svar fra Yomaris den 11. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

Laura

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!!!
Bodde her 2 netter i april 2024
Svar fra Yomaris den 11. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk rep at check in exceeded expectations
Bodde her 1 natt i april 2024
Svar fra Yomaris den 11. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

diane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Chambre rénovée..tout le personnel a la réception très attentif au. Besoin de sa clientele.. Sejour parfait..!!!..je vais y retourner.. Je donnerais 10**********
Bodde her 3 netter i mars 2024
Svar fra Adelia den 9. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

Ericka

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service
Bodde her 1 natt i april 2024
Svar fra Yomaris den 8. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

8/10 – Bra

Jesus

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only problem i had was that one of the lights in tbe bathroom was leaking water. Otber than that it was a great stay.
Bodde her 1 natt i april 2024
Svar fra Management den 7. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We are sorry for any service failures you encountered during your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

2/10 – Forferdelig

francis joa

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Incómodo
Bodde her 3 netter i april 2024
Svar fra Management den 7. apr. 2024
Estimado huésped, acepte nuestras más sinceras disculpas por no haber cumplido o superado sus expectativas. Realmente valoramos a cada uno de nuestros huéspedes y no queremos nada más que la mejor experiencia para ellos. Esperamos darle la bienvenida de nuevo cuando sus viajes le traigan de vuelta a Orlando, para que podamos mejorar su impresión de nuestro hotel. Saludos cordiales.

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s very close to the parks and they offer transportation. We love B Resort here and the one they have in Fort Lauderdale, always a blast
Bodde her 2 netter i april 2024
Svar fra Yomaris den 7. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

Vaibhav

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s good property
Bodde her 1 natt i april 2024
Svar fra Yomaris den 7. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

6/10 – Grei

Joao

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
Property was still under renovation upon our arrival, laundry facilities, pool etc. It was not advertised on any social media platforms.
Bodde her 4 netter i april 2024
Svar fra Management den 8. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We are sorry for any service failures you encountered during your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

8/10 – Bra

MANISH

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hi there only the wifi connection was very slow even I can’t access
Bodde her 2 netter i april 2024
Svar fra Yomaris den 16. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at our hotel. We are sorry for any service failures you encountered during your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards.

10/10 – Utmerket

Alesia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were friendly informative and made you feel welcomed. The room were very clean and and you could smell the freshness as you stepped inside of the hotel. I would definitely stay there again
Bodde her 3 netter i april 2024
Svar fra Adelia den 7. apr. 2024
Thanks for staying with us. We appreciate your feedback. We hope to see you soon!

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Restaurant option in the hotel wasn't great, but the staff, and maid services were excellence and I can't complain about the room.
Bodde her 5 netter i april 2024
Svar fra Adelia den 7. apr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Dårlig

Maxine

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Management den 7. apr. 2024
Dear Valued Guest, please accept our sincere apologies for not meeting or exceeding your expectations. We truly value each one of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards.

10/10 – Utmerket

Cindy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very polite; valley upon arrival was so personable. It was close to Disney Springs and Magic Kingdom. Recently updated.
Bodde her 1 natt i april 2024
Svar fra Adelia den 6. apr. 2024
Thank you for choosing The B Resort & Spa. We are very grateful for your feedback.

10/10 – Utmerket

Ashley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We absolutely loved the property! The room was clean and spacious and the location was great! 10/10 must recommend.
Bodde her 3 netter i april 2024
Svar fra Adelia den 6. apr. 2024
Thank you for choosing The B Resort & Spa. We are very grateful for your feedback.

8/10 – Bra

catherine

Reiste med familie
Likte: Renhold og personale og service
The room we had was quiet & clean. Good place for our one night stay. Walkable to Disney Springs. Would have been nice if they had a soda machine to get a drink without going to the hotel restaurant or next door. I would stay again.
Bodde her 1 natt i mars 2024
Svar fra Yomaris den 7. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

8/10 – Bra

jorge

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Its under remodeling so a few of the amenities were not operating this is why i give 3 stars in the area of property conditions , i would recommend this to friends and family alike
Bodde her 1 natt i mars 2024
Svar fra Management den 5. apr. 2024
Dear Valued Guest, Thank you for staying with us. We appreciate your feedback. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

Nasri

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Yomaris den 5. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

6/10 – Grei

Kiani

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Adelia den 7. apr. 2024
I apologize your stay was not a 5 out of 5, we strive in providing our guest with an excellent stay. Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Anthony

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was very clean, staff was very kind!
Bodde her 1 natt i april 2024
Svar fra Yomaris den 5. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

adrienne c

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
WiFi didn't work from the room and there was only one elevator working but we knew the hotel was under construction. Rooms were clean and bed was comfortable. Front desk and valet were all very nice. Would stay again.
Bodde her 2 netter i april 2024
Svar fra Yomaris den 5. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We are sorry for any service failures you encountered during your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

diego

Bodde her 2 netter i mars 2024
Svar fra Yomaris den 5. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Estaba muy hermoso todo y muy cómodo
Bodde her 1 natt i mars 2024
Svar fra Yomaris den 5. apr. 2024
Estimado huésped, Muchas gracias por elegir el B Resort & Spa en el área de Disney Springs Resort. Estamos muy agradecidos que se haya tomado el tiempo para contarnos sobre su estadía en el hotel y cuánto disfrutó su estadía con nosotros. Sabemos que tiene muchas opciones de hoteles y le agradecemos que haya seleccionado el nuestro. ¡Esperamos darle la bienvenida nuevamente! Saludos y B Safe!

4/10 – Dårlig

Dorothy L

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed and pillows were the most uncomfortable I've ever had. Both of us have neck and back issues and had a terrible time sleeping and woke up in horrible pain and it ruined the rest of our trip
Bodde her 1 natt i mars 2024
Svar fra Management den 5. apr. 2024
Dear Valued Guest, please accept our sincere apologies for not meeting or exceeding your expectations. We truly value each one of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards.

10/10 – Utmerket

Ivana

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice 100/100
Bodde her 1 natt i mars 2024
Svar fra Diana- Director of Front Office den 3. apr. 2024
Thank you so much, we can not wait to see you back.

10/10 – Utmerket

Hanka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It looked very clean and smelled fresh. Staff were professional and friendly. Love that it is close by Disney springs and we could walk. Room was clean, spacious and comfortable. Looking forward to book this hotel again soon. Thank you
Bodde her 1 natt i april 2024
Svar fra Diana- Director of Front Office den 3. apr. 2024
Thank you very much, we love hearing about your great stay. We can not wait to see you back.

10/10 – Utmerket

Nobette

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great, I was having a trouble when checking in because of an incident the guy upfront was new he didn’t know much but the lady that was with her handle the situation and they figured it out together I love a great team work. The only thing I didn’t like was the fact that I had to pay for parking that caught me off guard but other than that everything was great from customer service to my stay. I pray that you guys continue to grow.
Bodde her 1 natt i mars 2024
Svar fra Yomaris den 5. apr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 – Utmerket

Gina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the updates. Once completed this property will be great!
Bodde her 1 natt i april 2024
Svar fra Adelia den 2. apr. 2024
Thank you very much for your feedback. We love to see you had a perfect stay. We can not wait to welcome you back.

6/10 – Grei

Chelsea Paige

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
My finance and I came to Orlando for a 4 night getaway. B resort was close to Disney, Universal and all other attractions which was amazing for a quick walk to eat, shop or explore. Our room was a ‘premium view’ which left much to be desired as we were staring at roof top AC units rather than anything view worthy. We were able to catch the Disney fireworks at 9pm in the distance. I was very unimpressed with the cleanliness for the price .. our bed sheets were stained before we crawled in - thankfully I brought another blanket as it was 3am when we arrived. The shower had hair stuck to the walls and white soap scum all over the floor tiles. The sink tap had black mould around the edges. For renovated rooms we were underwhelmed and disappointed to say the least. The staff was good for those who we did interact with during our stay. We are not complainers but the check out staff didn’t even bother asking how our room or stay was. We were charged 25$/daily for parking .. pretty steep seeing as the pool area isn’t even usable. Waiving the resort fee was nice but not enough to bring us back .. Great food at American Kitchen and the service was excellent there - we recommend trying it out for breakfast or dinner ! Overall, I can’t give the hotel any more than 3 stars. We’ll check out another location when we return.
Bodde her 4 netter i mars 2024
Svar fra Diana- Director of Front Office den 1. apr. 2024
We are very sorry to hear about the condition of your room and the service failures you encountered during your stay with us. Please rest assured that your comments will be shared with our housekeeping department for an immediate resolution.

10/10 – Utmerket

Shonna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Adelia den 2. apr. 2024
Thank you very much for your feedback. We love to hear you had a perfect stay. We can not wait to welcome you back.

10/10 – Utmerket

Shonna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’d choose this place a million times! my family and I loved it!
Bodde her 1 natt i mars 2024
Svar fra Adelia den 1. apr. 2024
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Shonna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay and the staff were amazing. The staff were genuinely pleasant and made the stay so comfortable. Ana and Jessica were just 2 of the names that I could remember at the front desk BUT they were all amazing. Anytime we needed assistance with something they helped out quick and with no problem. My family and I loved it there so much that we even extended our stay for an additional 2 days! The hotel was beautiful. When we arrived Greg unloaded the car and helped us up to our room while giving us some great recommendations on places and parks to visit. Super nice guy. The room service staff was so sweet and friendly as well. I mean I could really go on and on about how amazing our stay was. Highly recommended for families! This was our first time coming to Disney and staying in a Hotel instead of renting a house and I will say that I am extremely happy with my hotel choice.
Bodde her 1 natt i mars 2024
Svar fra Diana- Director of Front Office den 1. apr. 2024
Thank you so much. We are thrilled to hear you found our staff to be pleasant. Special thanks for recognizing Ana Jessica, Greg and the rest of the staff. We can not wait to see you again.

10/10 – Utmerket

Gabriel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked how nice the hotel looked on the inside. Everything was kept very clean and staff members were very kind and welcoming.
Bodde her 2 netter i mars 2024
Svar fra Adelia den 1. apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

Carlos

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay and amazing customer service. Definitely will be back at our next trip to Orlando!
Bodde her 4 netter i mars 2024
Svar fra Adelia den 1. apr. 2024
Thank you for staying with us. We appreciate your feedback!

6/10 – Grei

gary

Likte: Renhold og personale og service
One elevate is painful
Bodde her 1 natt i mars 2024
Svar fra Adelia den 2. apr. 2024
Dear Valued Guest, please accept our sincere apologies for not meeting or exceeding your expectations. We truly value each one of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards.

10/10 – Utmerket

CLAUDIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this hotel! Walking distance to Disney Springs! Very clean and spacious rooms. Friendly staff.
Svar fra Adelia den 1. apr. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 – Utmerket

CLAUDIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. The pool was being remodeled but we could use the one on hotel next door. Rooms very clean and spacious. Staff very nice and helpful. Walking distance to Disney Spring (this was great)! Transportation to the Disney parks on time and very nice. Definitely would stay here again.
Bodde her 6 netter i mars 2024
Svar fra Adelia den 1. apr. 2024
Thank you for staying with us. We appreciate your feedback!