5 utendørsbassenger

Anmeldelser av Summer Bay Orlando by Exploria Resorts

3.5 out of 5
Summer Bay Orlando by Exploria Resorts
17805 US Highway 192, Clermont, FL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 2158 av totalt 4516 anmeldelser." "
Rangering på 8 − Bra. 1323 av totalt 4516 anmeldelser." "
Rangering på 6 − Grei. 568 av totalt 4516 anmeldelser." "
Rangering på 4 − Dårlig. 252 av totalt 4516 anmeldelser." "
Rangering på 2 − Forferdelig. 215 av totalt 4516 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Hans Petter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stort sett veldig fornøyd!
En flott resort med mange muligheter for aktiviteter. Rent og pent over alt. Restauranten var under oppussing fikk vi beskjed om når vi kom dit. Vi hadde ikke leid bil enda da så det var en strek i regningen at den var stengt. Da var det for langt å gå til en annen ordentlig restaurant. De kunne også med fordel leid ut sykler som man kunne brukt på området. Det tok 15 min hver vei for å handle mat på butikken (Publix) som lå på området.
Bodde her 6 netter i mars 2019
Svar fra Serena Hernandez den 3. mai 2019
Takk for din anmeldelse. Vi er glade for at du likte fasiliteter og innkvartering. Vi håper å ønske deg velkommen i fremtiden!

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean. Nice swimminpool. Near everything😃 nice staff.
Bodde her 4 netter i februar 2019
Svar fra Serena Hernandez den 2. mars 2019
Thank you for your review. We are happy you enjoyed the amenities. We appreciate your kind words regarding our team members as that is service we take great pride in. We sure look forward to welcoming you back in the future!

8/10 – Bra

Torkil og Norge

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med svømmebasseng
Rent og pent hotellområde,Trygt område.Frokost typisk amerikansk med eggerøre,små pølser,pannekaker,toast,syltetøy,frokostblandinger,melk,juice,te og kaffe
Bodde her 15 netter i februar 2018
Svar fra SerenaHernandez den 22. feb. 2018
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt und Ihre Annehmlichkeiten genossen haben. Wir freuen uns auf Ihren nächsten Besuch in der Zukunft

8/10 – Bra

Bjørn

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice resort area, nice room, OK breakfast
Very nice resort area with several available pools and a tennis court. The resturants on the premises weren't that tempting, though. The room was nice. The cleaning was OK, but could have been better. The breakfast was OK. The WiFi was also OK, although a bit unstable.
Bodde her 5 netter i juli 2017
Thank you for your review. We are happy to hear you enjoyed the amenities and accommodations. I will share that we are seeking to make enhancements to our internet service. We sure hope you chose to stay with us in the future!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Komfortabelt med god tilgang til parker
Summer Bay var et flott resort med mange forskjellige aktiviteter. Vi hadde en leilighet med 8 sengeplasser. Det var god plass og god standard. Sengene var komfortable. Det gikk shuttlebusser til både Disneyparker, Universalparker, outlets og masse mer. Servicen på hotellet var litt over middels. Vær obs på at de prøver å selge timeshare og medlemskap til en veldig dyr pris. Ellers hadde vi et flott opphold!
Bodde her 6 netter i juni 2017
Thank you for your review. We are elated you had a pleasant stay and we look forward to welcoming you back in the future!

10/10 – Utmerket

Espen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott uteområde, litt langt borte fra parkene
Veldig fint og grei familieresort. Store og romslige leiligheter. Bra kjøkken og bad til begge soverommene.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Now thats what we call a resort
A huge resort. We had booked one bedroom so our room was in crown inn hotel. My sister had booked 2 bedrooms for her family and theirs was a huge apartment, with everything you need at your home. Will write for our room first. A big size room, clean, comfortable bed, nice and clean bathroom. Free breakfast, not the best one but not bad either. We got one day problem with cold water around 12am and they sent the guy right away to check it and in the morning changed our room when the issue wasn't resolved. Sent room service to help us move our luggage to the other room. There were 5 lamps but there should however be more lightning in the room. Iron and iron stand in the room. Safes are in the reception area but there should be safe in the room, its more convenient for the guests. Now for my sister and her family who had apartment in the resort area even though their building was just 1-2 blocks away from ours. It was a modern apartment with 2 bedrooms, one with attached bathroom, other bathroom was in the living room. Open kitchen with all kitchen machinery and utensils. Washing room with washing machine and dryer machine. Just that the wifi speed was horrible in their building We went to all the disney and other parks thats why dint get time to explore the resort but it was literally huge. We will strongly recommend this hotel/resort.

8/10 – Bra

Nina Sehested

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

2/10 – Forferdelig

Tina og Trondheim

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Sure resepsjonister og veldig lite imøtekommende!
Vi bodde på crown inn som er en del av hotellområdet crown inn. Rommet var helt ok, men veldig gammeldags. Det er en ren seng og det er vel egentlig det. Badet var også helt ok, rent. Aircondition bråker. Så ta med sov i ro. Personalet i resepsjonen er helt ubrukelig! Ikke en eneste gang i løpet av 6 dager sa de hei eller god morgen når vi endret respesjonsområdet. De ser ned i benken isteden for å hilse og hvis du mot formodning må spørre om noe er det aldri noe smil å få, heller ett ork om å må hjelpe deg. Brannalarmen gikk den ene natten vi lå der. Ingen personale å se under alarmen og når alarmen stoppet og vi gikk inn i resepsjonen. Stod personale bak disken uten å si noe til oss vettskremte gjester som stod i pysjen og ventet på svar om alt var ok. Kommer ADLRI til å bo her mer! Billig men fytti katta. Aldri følt meg så uvelkommen noen plass! Og jeg er reisevant! Har bodd over hele verden på forskjellige hoteller og aldri opplevd makan til lite gjestfrihet.

10/10 – Utmerket

Sara og T

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God verdi for pengene!
Hyggelig personale, sentralt og RENT hotell for en billig penge. Det er ikke noe luksushotell, men til den prisen er det helt fantastisk! Fem basseng, nydelig uteområde, god parkeringsplass, gratis shuttle til disney- og universalparkene og masse restauranter og butikker i nærheten. Bærer preg av å ikke være bygd i går, men det er kun estetisk sett. Eneste å pirke på er litt bråkete AC og en tragisk hotellfrokost.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Fint økonomisk strandhotel
Fin koselig reint og bra hotel for billig peng. Bra plassering, fin strand. Manglet bare frokost. Hygg

6/10 – Grei

Andy og Norge

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Amerikansk standard, lite mer å si om det. Frokost vil eg heller anbefale å ta på subway e.l.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kjekt område
Fint hotelområdet,men leilighetene ser bedre ut enn et hotellrom uten terasse. Ikke går det ann å åpne vindu heller.. Men alt i alt et bra valg for barnefamilier. Kort vei til alt.

8/10 – Bra

Familie med barn på 4 og 8 år, og Bergen, Norge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Veldig bra for barnefamilier
Ungene våre storkoste seg her med tilgang til 5 ulike bassengområder, lekeparker, vannpark og flotte hageanlegg. Vi voksne var skuffet over manglende minibar på rommet, manglende luftemuligheter med låste vinduer og ingen altan. Ellers var rommene store og gode, ingen støy fra naborom, mens frokosten veldig enkel av amerikansk standard. Men igjen ungene var veldig fornøyde. Kjekt med et aktivitets senter for barn og zumba på bassenkanten for mor. Bra gratis tilgang til internett og gratis maskiner i lobby. Hyggelig personale og en avslappet atmosfære med lite pes og det meste fra unger tillatt, som badetøy og ellers bading tidlig og sent.

6/10 – Grei

marita og norge

Likte: Renhold og personale og service
Helt greit hotell
Hotellet ligger ca. 20 min fra Disney world. Det går buss fra hotellet til Disney. Sengene er litt harde og frokosten består av pølse, egg, frokostblanding eller brød med syltetøy/honning. Fine og rolige omgivelser rundt hotellet.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fin .resort
Veldig fornøyd. Bodde her 4. gangen. Ett av de beste av de 7 andre resort vi har bodd på.

10/10 – Utmerket

Kinah

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was overall nice ! We rented the two bedroom condo with two baths. It was very clean. My kids were comfortable. Everything about the resort it self was nice. However, we didn’t feel welcomed or wanted by the guests or staff. It was like we’re the only black family there. When we did certain activities such as visiting the pool or the bar area they had we just felt very uncomfortable. My family & I just traveled to other cites such as Daytona beach & Orlando to enjoy the rest of our time in Florida. It was an overall pleasant area to stay. Everything was easy to get to. But as a black family if you don’t want to feel awkward this is not the place to book. Just saying ….
Bodde her 4 netter i mars 2024

2/10 – Forferdelig

Katrina

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The property is beautiful and has many great pools. But everything else is a pain. Check in? Had to visit 3 different desks in the same place. We’re here in spring break and the thing the kids wanted to do is closed. It’s only open 12-5 so they could maintain the area during all those extra hours, but no, close down the adventure stuff for 2 days a week. The game are, you have to wear sneakers even if you aren’t using the equipment. The sign said sneakers to use the equipment. The lady at the desk hears me say THEY need sneakers. We drove back to our room and the kids put on sneakers. Drive back…oh you have to wear sneakers too even though you aren’t using the equipment, but your kids are so you have to. The sign doesn’t say you must dress in gear to watch your kids…it says you need it to use the equipment and maybe if you’re going to enforce some other dumb rule that you make up, tell us before I leave to make the kids change. I didn’t pack them because it didn’t say it online People are playing tennis, golf, basketball, swimming, etc. My kids ask for tennis rackets, sorry it’s sprinkling so you can’t. You have people everywhere doing stuff but my kids can’t? Decide to get a drink at the bar. Ask for the drink menu but the bartender insists I try his own concoction. And then he tells everybody else that he’s doing it, so now I’m pressured into accepting something I don’t want or like and have to pay and tip for it. Not having the great time we expected at all.
Svar fra Exploria Resorts den 28. mars 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Utmerket

Lastar

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This property was amazing. Great for family vacation. There were so many options for the kids to choose from right on the property.
Bodde her 3 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We thank you for choosing Summer Bay for your vacation destination.

10/10 – Utmerket

Norma

Likte: Renhold og overnattingsstedets bygg og tilstand
It was a great condo, had all that we needed, and local attractions within the resort
Bodde her 3 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 – Utmerket

Michael

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Had an amazing stay here but the food wasn’t the greatest. Italian kitchen wasn’t good at all. Long wait, very pricey and the food was just not good. Other than that the resort was wonderful
Bodde her 4 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 – Bra

Glenn

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay at Summer Bay! The amenities were great, such as the pool area, mini golf, zip lining, and rock climbing, etc. My children experienced some racial hatred while at the pool from a group of kids. However, I spoke to them about it, and how to professionally deal with such experiences!
Bodde her 4 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking the time to review our property. We genuinely appreciate your feedback, and I'm sorry to hear that you had an unpleasant experience.

10/10 – Utmerket

Debra

Likte: Renhold og overnattingsstedets bygg og tilstand
Beautiful place. Did not opted for time sharing meeting. Beautiful apartment, we loved the lake view. Customer service was excellent. Explained everything. Just one thing, that the tub was not washed. There was long hair in the bathtub from the previous tenants. Otherwise, beautiful and relaxing.
Bodde her 3 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We thank you for choosing Summer Bay for your vacation destination.

8/10 – Bra

kimberly

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I didn’t like the fact that I couldn’t get cellular services until I left the property and tha the room I was given had a walk in shower only in the second bathroom.
Bodde her 4 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 – Bra

Ken

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property is a gated community of condos with some amenities within. It sits just off highway 192, is .5 miles from highway 27 and about 4 miles from I-4, so it is conveniently located. There is an easily accessible Publix (grocery) just to the west and restaurants galore to the east on highway 192. The condo I stayed in had a musty smell (even freshly washed clothes smelled musty on return from trip), but the condo was very clean overall. It was a first-floor condo, so it was easily accessible, although difficult to spot which building it was in at night on first arrival. The stove, microwave, refrigerator, washer/dryer, televisions, etc were clean and in working order. The queen bed was comfortable. My biggest complaint was the shower. It was so narrow that the shower had to be taken sideways without being in the shower curtain. Even then water still got all over the floor and had to be mopped up. Minor, but something that could definitely be improved. Overall a decent stay for a reasonable price with parks and amenities very close by. The staff was very friendly and I would consider them again for my next Orlando visit.
Bodde her 5 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking the time to review our property. We genuinely appreciate your feedback, and I'm sorry to hear that you had an unpleasant experience. Your insights are valuable to us, and we will do our best to address any issues you've highlighted to improve for the future.

10/10 – Utmerket

Elizabeth

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 – Bra

Alexandre

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Second time here and overall nice. Negs- Could not accommodate a room change since overbooked. The floors were very dirty and our feet were black. We had to mop ourselves. No screens on windows. Musty smell and couches felt wet. Daily crafts overpriced. Pros- pools were nice. Well maintained property (can get noisy all day however). Zip lines were free! Nice quiet gym , lots to do if you don’t want to go to parks. Publix nearby. Lots or pools. Beach nice this year.
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking the time to review our property. We genuinely appreciate your feedback, and I'm sorry to hear that you had an unpleasant experience. Your insights are valuable to us, and we will do our best to address any issues you've highlighted to improve for the future.

10/10 – Utmerket

Lisa og Jonesboro

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We had another wonderful stay at Summer Bay!
Bodde her 7 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We thank you for choosing Summer Bay for your vacation destination.

8/10 – Bra

Michelle Lynn

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice property with nice swimming pools and comfortable and spacious living space.
Bodde her 5 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 – Utmerket

Frederick

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a great getaway for a week! The staff was attentive only problem we had was with the BBQs a little outdated and some didn’t work at all
Bodde her 7 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 – Utmerket

Lynette Marie

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 – Utmerket

Adrian

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice place my family adore the place!!
Bodde her 4 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 – Bra

Nils

Likte: Renhold
Easy parking, safe..area attractions
Bodde her 4 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 – Utmerket

Xavier

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
All good this is my 5th time there love it
Bodde her 4 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for your review. Your presence is truly appreciated, and we look forward to welcoming you back in the future.

8/10 – Bra

Johnny

Reiste med familie og små barn, Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Great stay will stay again!
Svar fra Exploria Resorts den 28. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon

10/10 – Utmerket

Naomi

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The resort is beautiful however the people at check in aren’t very friendly.
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking the time to review our property. We genuinely appreciate your feedback, and I'm sorry to hear that you had an unpleasant experience. Your insights are valuable to us, and we will do our best to address any issues you've highlighted to improve for the future.

8/10 – Bra

Jessica

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I loved that it had a starbucks on site and the different activities for the children. I didnt like that it was not culturally developed.
Bodde her 2 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property.

10/10 – Utmerket

Volodymyr

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice place, we had great time
Bodde her 4 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 – Utmerket

Doreen Ann

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 – Utmerket

Marvin Paul

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 10 netter i mars 2024
Svar fra Exploria Resorts den 28. mars 2024
Thank you for taking time to post a review of our property.

10/10 – Utmerket

Alex Clayton

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Exploria resorts was an absolute oasis! Transportation to and from Disney, beautiful condos. Even know my stay was only 5 days long, it felt like home. Me and my family made memories that we will cherish forever!
Bodde her 5 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 – Utmerket

Christopher J

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place to stay for a few days
Bodde her 5 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

8/10 – Bra

Elizabeth J

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Lovely resort.Staff was friendly and helpful. Pools and Tiki Bar just refinished. Did not care for the room I was assigned, thought it was small and the livingroom furniture and master bed were uncomfortable. Have stayed in other units and they felt much more spacious.
Bodde her 5 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 – Utmerket

Rudy

Likte: Renhold
Great!
Svar fra Exploria Resorts den 21. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 – Utmerket

James

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 8 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 – Utmerket

Kristine

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is our second time at this property and enjoyed both times. We plan to come down next year also. Its has many pools and fun things to do.
Bodde her 8 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 – Utmerket

Daniel

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel staff are very friendly and the room was clean. The pool was warm and clean. Would definitely stay here again.
Bodde her 7 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

2/10 – Forferdelig

Heidi

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The property is wonderful. Well kept and maintained. The rooms didn’t even have a toaster or coffee for the coffee maker provided. We need blankets for the pull out couch and I called the front desk several times on the room phone and I calls were never answered. I also called from my cell phone and no answer. We booked this place for our kids enjoyment with Mini golf, peddle boats and surfing!! We had to pay for all these things - which I was unaware. Not impressed that all things are not included with the resort fees paid.
Bodde her 5 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Bra

George

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 8 netter i mars 2024
Svar fra Exploria Resorts den 21. mars 2024
Thank you for reviewing your stay with us, we hope to see you again soon.