Eksteriør

Anmeldelser av Four Points by Sheraton Anaheim

3 out of 5
Four Points by Sheraton Anaheim
1221 S Harbor Blvd, Anaheim, CA

Anmeldelser

6,8
Rangering på 10 − Utmerket. 302 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 224 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 174 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 141 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 167 av totalt 1008 anmeldelser." "

7,0/10

Renhold

7,6/10

Personale og service

6,8/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Claudia og South Sioux City

Likte: Personale og service
Liked that it was close to Disney and restaurants. Did not like that the furniture was falling apart. Staff was friendly.
Bodde her 5 netter i mars 2024
Svar fra Jesus den 27. mars 2024
Thank you for letting us know how your stay was.

6/10 – Grei

Nicholas

Reiste med familie
Likte ikke: Renhold
N/A
Bodde her 2 netter i mars 2024
Svar fra Jesus den 20. mars 2024
Thank you for your review.

2/10 – Forferdelig

Nancy

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms near elevators are too loud and unable to sleep comfortably.
Bodde her 2 netter i januar 2024
Svar fra Jesus den 9. mars 2024
Thank you for letting us know how your stay was. Sorry for any inconvenience you had during your stay. We will use your comments to improve our guest experience at our hotel.

10/10 – Utmerket

MICHAEL

Reiste med partner
Excellent customer service
Bodde her 2 netter i februar 2024
Svar fra Jesus den 26. feb. 2024
Thank you for the great review!!

10/10 – Utmerket

Test

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best of the best
Bodde her 4 netter i februar 2024
Svar fra Jesus den 24. feb. 2024
Thank you for the great review!

2/10 – Forferdelig

Desiree

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
As expensive as this hotel is you would think the rooms would be a little more updated or it would include breakfast or at the bare minimum free parking
Bodde her 5 netter i februar 2024
Svar fra Jesus den 20. feb. 2024
Thank you for your input. I'm sorry your experience at the hotel was not optimal but we will use the information provided to us to continue to improve our guest experience.

6/10 – Grei

ranjeet

Bodde her 3 netter i februar 2024
Svar fra Jesus den 20. mars 2024
Thank you for your review.

10/10 – Utmerket

Ekaterina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Jesus S den 18. feb. 2024
Thank you for letting us know how your stay was.

10/10 – Utmerket

Tia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was about a 12 min walk to the parks. Plenty of restaurants in the area. Pool area looked so nice but it was raining when we were there so didn't get to use it. Breakfast at hotel was great! Staff was great especially Hunni who went above to make our stay comfortable. Would stay again.
Bodde her 5 netter i februar 2024
Svar fra Jesus den 13. feb. 2024
Thank you for letting us know how your stay was.

8/10 – Bra

Hillary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Jesus den 13. feb. 2024
Thank you for letting us know how your stay was.

6/10 – Grei

Gene

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Door looked like it had been kicked in before as beneath the door handle the whole door was angled and on the inside you could see the door was about 1inch out. Room service was once every 2 days which was fine but when they did come they didn't empty the garbage or change the sheets, they just pulled the sheets down.
Bodde her 5 netter i januar 2024
Svar fra Jesus den 22. jan. 2024
Thank you for letting me know how your stay was. We are sorry for the issues you had during your stay. As a teachable moment, we have shared your feedback with the hotel team leaders to ensure the necessary guidelines are in place to prevent the issues with the rooms from occurring in the future.

10/10 – Utmerket

Georgianna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Jesus den 22. jan. 2024
Thank you for your great review and thank you for staying with us.

10/10 – Utmerket

Gina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed here on New Year’s Eve. Was able to park early and walk to the parks to save on parking fees. Staff was extremely friendly. Would definitely stay there again.
Bodde her 1 natt i desember 2023
Svar fra Jesus den 14. jan. 2024
Thank you for staying with us and your wonderful review.

2/10 – Forferdelig

Nancy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fue una muy mala experiencia para empezar no respetaron el precio de la reservacion y todavia se tuvo que pagar 27 dlls extra por cada dia de estacionamiento, dure 8 noches con mi familia y nunca se limpio el cuarto ni para sacar basuras. El personal siempre con sus malas caras
Bodde her 8 netter i desember 2023
Svar fra Jesus den 12. jan. 2024
Gracias por su respuesta. Perdón por la mala experiencia El hotel usara su respuesta para mejorar la experiencia para los próximos estancias. Si quiere contactarme directamente al hotel yo puedo ayudarla con el cargo que dice fue incorrecto. Si esta incorrecto yo le puede corregir este problema. Pregunte por el gerente del front desk.

6/10 – Grei

Eric

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold og personale og service
Room never got cleaned! Only one bed made one time out of 4 night stay with double beds. Closest hotel to disney fireworks! Nice pool and hot tub!
Bodde her 5 netter i desember 2023
Svar fra Jesus den 12. jan. 2024
Thank you for your review. I apologize for the issue you encountered during your stay. We will look into it and as a teachable moment, we have shared your feedback with the appropriate hotel team members to ensure the necessary guidelines are in place to prevent the issues with the rooms from occurring in the future.

8/10 – Bra

Ernesto

Bodde her 1 natt i desember 2023
Svar fra Jesus den 3. jan. 2024
Thank you for letting us know how your stay was.

6/10 – Grei

Lupe

Bodde her 2 netter i desember 2023
Svar fra Jesus den 30. des. 2023
Thank you for letting us know how your stay was with us.

10/10 – Utmerket

Israel

Bodde her 2 netter i desember 2023
Svar fra Jesus den 22. jan. 2024
Thank you for your great review and thank you for staying with us.

10/10 – Utmerket

Silja

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were very accommodating. The restaurant was expensive but good. The pool was fantastic!
Svar fra Jesus den 13. feb. 2024
Thank you for letting us know how your stay was.

10/10 – Utmerket

Noe

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Jesus den 27. des. 2023
Thank you for staying with us.

10/10 – Utmerket

Edith

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice person’s thank you 😊 for everything
Bodde her 1 natt i desember 2023
Svar fra Jesus den 24. des. 2023
Thank you so much for staying with us. Happy Holidays.

10/10 – Utmerket

Taria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Jesus den 18. des. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Michelle

Bodde her 3 netter i desember 2023
Svar fra Jesus den 18. des. 2023
Thank you for your great review. We were delighted to have you as our guest. Please come back again.

2/10 – Forferdelig

Aaron

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Jesus den 18. des. 2023
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

10/10 – Utmerket

Alli

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean and beautiful, especially for the value! Classic architecture mixed with updated features and many amenities, from reasonable priced laundry to a gorgeous outdoor area made the trip relaxing. Staff worked with us when we had to add a night at the last minute, and were friendly and accomodating. Will recommend to friends and family!
Bodde her 2 netter i desember 2023
Svar fra Jesus den 18. des. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer serbice
Bodde her 1 natt i desember 2023
Svar fra Jesus den 12. des. 2023
Thank you so much for staying with us and letting us know how we did. Hopefully, we will see you back at our hotel.

6/10 – Grei

Jose Luis

Likte ikke: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra Jesus den 7. des. 2023
Thank you for letting us know how your stay was.

8/10 – Bra

Armando

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Frankie den 5. des. 2023
Thank you so much, we hope you decide to visit our property again soon

6/10 – Grei

JULIO

Reiste med familie og små barn
Our room was facing the freeway, and it was too loud all night
Bodde her 2 netter i november 2023
Svar fra Jesus den 29. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like you had during your stay from occurring in the future.

2/10 – Forferdelig

Gerardo Diaz

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel does not clean rooms on daily basis Not even clean towels.
Bodde her 2 netter i november 2023
Svar fra Jesus den 29. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like you had during your stay from occurring in the future.

8/10 – Bra

Anthony Ross og Hercules

Reiste med en gruppe
Likte: Personale og service og fasiliteter
potholes , dirty bathrooms , no fan in bathrooms , busted doors
Bodde her 3 netter i november 2023
Svar fra Jesus den 14. nov. 2023
Thank you for sharing this information. We will look into the issues to improve on.

2/10 – Forferdelig

Emma julin

Reiste med familie
Likte ikke: Personale og service og romkomfort
Utilfredsstillende
Vinduet utæt, sov lige ud til motorvejen. Var i receptionen for at høre Om vi kunne finde en løsning ud fra den pris vi betalte - ingen muligheder sagde de
Bodde her 1 natt i november 2023
Svar fra Jesus den 13. nov. 2023
Thank you for letting us know how your stay was. It will be very helpful so that our hotel can improve.

4/10 – Dårlig

Kate

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room we stayed in was dirty, but not filthy. The road & freeway noise was so loud it kept us up at night. The mattresses are so old and lumpy, they gave us knots & cramps when attempting to sleep on them (we actually slept on the floor they were so bad). The fixtures in the room were poorly installed. The outlets were hard to find and access. The lighting situation was confusing. The staff was friendly, and the 24 hour pool is cute.
Bodde her 3 netter i oktober 2023
Svar fra Jesus den 3. nov. 2023
Thank you for letting us know how your stay was. This will help us improve.

4/10 – Dårlig

Teresa

Likte ikke: Renhold
Bodde her 3 netter i oktober 2023
Svar fra Jesus den 3. nov. 2023
Thank you for your review.

6/10 – Grei

Danielle

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hotel is decent. It’s close to Disneyland and the staff is nice however it sits right over the freeway and is beyond loud to the point it’s impossible to sleep. Luckily the staff accommodated us and moved us to a new room, however when we pulled the sheets back there was wads of hair in the bed and pubic hair in the shower from previous guests. Hopefully this was just a one off situation.
Bodde her 3 netter i oktober 2023
Svar fra Jesus den 27. okt. 2023
Dear Danielle,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. This issue has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 – Utmerket

Brenda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Frankie den 24. okt. 2023
Thank you so much for making us your preferred choice for your stay. We hope next time you are in the area you do decide to come back. We hope to see you back here soon.

8/10 – Bra

Magdalena

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Frankie den 24. okt. 2023
Thank you so much for making us your preferred choice for your stay. We hope next time you are in the area you do decide to come back. We hope to see you back here soon.

6/10 – Grei

Gabriella

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Jesus den 24. okt. 2023
Thank you for the review. We use it to improve our services.

10/10 – Utmerket

T

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location too Disney
Bodde her 1 natt i oktober 2023
Svar fra Jesus den 20. okt. 2023
Thank you for the great review.

6/10 – Grei

Priscilla

Likte: Personale og service
Bodde her 3 netter i oktober 2023
Svar fra Jesus den 19. okt. 2023
Thank you for your review. We use it to improve our services.

10/10 – Utmerket

Sally

Bodde her 1 natt i oktober 2023
Svar fra Frankie den 7. nov. 2023
Thank you so much for making us your preferred stay, we hope next time you are in the area we see you again!

6/10 – Grei

Michelle

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Check-in was fine, staff was friendly and helpful. Room had slum lord vibes. Everything painted over, such as door hardware. Bath layout extremely poor design. A/C smelled awful once the cool was turned off. Clearly hasn’t been cleaned or serviced since perhaps install. Smelled like dead rats, burnt hair and despair. I didn’t want to touch anything in the room. Found several centipede looking bugs crawling around, which I’m pretty sure bit me as I woke up with two bug bites on my legs. Pool is a nice perk being open late and great view of nightly Disney fireworks. Restaurant was pretty good. Food was tasty and the wait staff, a lone gentleman, was awesome.
Bodde her 4 netter i oktober 2023
Svar fra Jesus den 17. okt. 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. These issues have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 – Utmerket

Elena

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Everything was great!! Just employees can be more courteous .
Bodde her 2 netter i oktober 2023
Svar fra Jesus den 16. okt. 2023
Thank you for letting was know how your stay was.

10/10 – Utmerket

Felicina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Jesus den 17. okt. 2023
Thank you for letting us know how your stay was.

8/10 – Bra

Alejandro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is not a bad Hotel to stay at; however, the shower was extremely small in height and with. It was difficult to really move around and the pressure was par at best. The staff was great i would give them a 10, the restaurant breakfast buffet was also a 10, the room needed to be dusted it had was to much dust and my allergies where acting up; but over all it was a nice stay. It was ridiculous that they charge for parking; they should let people know before booking
Bodde her 2 netter i oktober 2023
Svar fra Jesus den 16. okt. 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

4/10 – Dårlig

Yousef

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Heard rodents in the walls/ceiling at night. Multiple loud false evacuation alarms went off in the middle of the night. Dining and bar has very limited hours. The outdoor bar by the pool was never open. The pool bathrooms were locked. The drinking water was always running low. There is barely enough parking for guests. Minimal tv channels available. Not a very pleasant stay.
Bodde her 5 netter i oktober 2023
Svar fra Jesus den 16. okt. 2023
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

6/10 – Grei

Benjamin

Likte: Renhold og overnattingsstedets bygg og tilstand
Room look nothing like the photo
Bodde her 1 natt i oktober 2023
Svar fra Jesus den 16. okt. 2023
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

10/10 – Utmerket

Jose

The hotel is nice in clean
Bodde her 1 natt i oktober 2023
Svar fra Frankie den 24. okt. 2023
Thank you so much for making us your preferred choice for your stay. We hope next time you are in the area you do decide to come back. We hope to see you back here soon.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was good but second night the alarm kept going off.
Bodde her 2 netter i oktober 2023
Svar fra Jesus den 15. okt. 2023
I'm Sorry about the issue you had the second night. We have corrected this issue with our engineering team. Thank you for your feedback.

4/10 – Dårlig

Priscilla

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Was not happy with my room. Hotel rooms need to be updated. Overpriced for the accommodations you get. There was no bottom mattress just a thin one, and it was dirty. If I could’ve canceled, I would have. Also, the room was so humid. There is no ventilation in the bathroom. So my niece was coughing during our whole stay because she has asthma, so it was horrible for her.
Bodde her 3 netter i oktober 2023
Svar fra Jesus den 16. okt. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like these from occurring in the future.