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Anmeldelser av Radisson Hotel JFK Airport

3.5 out of 5
Radisson Hotel JFK Airport
135-30 140th Street, Jamaica, NY

Anmeldelser

6,8
Rangering på 10 − Utmerket. 388 av totalt 1237 anmeldelser." "
Rangering på 8 − Bra. 269 av totalt 1237 anmeldelser." "
Rangering på 6 − Grei. 205 av totalt 1237 anmeldelser." "
Rangering på 4 − Dårlig. 158 av totalt 1237 anmeldelser." "
Rangering på 2 − Forferdelig. 217 av totalt 1237 anmeldelser." "

7,6/10

Renhold

7,4/10

Personale og service

6,4/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Michael

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Like an average roadside motel at 5x the price
Had this been a roadside motel along the Interstate, it would have been absolutely average. But for a Radisson (that we have good experiences with from before) to the extremely high price (probably the most we've ever paid for a hotel as a family), it was really disappointing. A bit worn down, bathroom way below average (the shower had a loping side that sloped towards the bathroom so that the floor got pretty wet, and there was water trapped underneath this part that sloshed when you stepped on it). The beds were really shaky, and breakfast was not included, but you could buy it at a ridiculously high price (we went to a lovely cafe 900 metres away instead of overpaying for boring looking food). Had we paid 1/5 of the price, I would have been happy enough, but I'd expect way more of a Radisson for that price.
Bodde her 1 natt i oktober 2022
Svar fra Customer Care den 15. okt. 2022
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the condition of the hotel and room during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

4/10 – Dårlig

Sarika

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is undergoing renovation, so the dilapidated lobby and elevators were probably excusable. We had some rowdy neighbours, and thin walls. These neighbours also placed the garbage in clear plastic bags out in the hallways, which apparently is a usual practice at the hotel. On the first night of our stay the fire alarm went off at around 2 or 3 AM - the manager announced on the PA system that they were looking for the source of the fire, then announced that they located it and everything was fine. These things made us uncomfortable and we tried to ascertain through expedia the possibility of terminating our stay and seeking other accommodations. To no one’s surprise, the hotel management told the expedia team that they could not speak with them until after 11 AM (after check out time) and then when they finally spoke they told the expedia team that processing the request for refund would take 3 days (which was the length of the rest of our stay there) in addition, and most horrible of all was that they told the expedia team that the fire alarm was a test!! At 3AM!! - We ended up having to complete our stay there, and the fire alarm went off at 8AM again, in the same circumstances as before on the last day of our stay. I cannot recommend this hotel to anyone.
Bodde her 4 netter i mars 2024

4/10 – Dårlig

Bazarragchaa

Bodde her 1 natt i mars 2024

8/10 – Bra

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was pleasant
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Shenell

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Upon booking I was a little hesitant after arriving I was welcomed by 3 front desk staff Celesia Juan and crystal they were very professional and soo accommodating they made my check in fast and amazing however after staying here I noticed it was also a long term rental for Red Cross victims etc other the someone pulling the fire alarm at 3am every night the renovated rooms were nice and clean
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Maria

Likte ikke: Renhold
Bodde her 1 natt i mars 2024

8/10 – Bra

Tiffany-Louisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Kurt

Reiste med partner
Likte ikke: Renhold og personale og service
The room I got was neat and modern, some areas of the hotel are outdated while others are under renovation. Owing to the renovation, the lobby area was not very inviting. I was not aware of the renovations and I think persons should be made aware of this to manage expectations . Additionally the absence of luggage carts and or an option for luggage assistance is a total disadvantage for customers with multiple pieces of luggage. The staff are pleasant.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Craig

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Diana

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rude staff and under construction. No breakfast. Not even coffee!!!! Front desk staff were rude. Asked if the airport shuttle outside that was outside is the one I needed to get on and she said “well it doesn’t have our logo on it, so no” and got some eye rolls.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Rachelle

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
There seem to be many people living in the hotel, and I believe they are refugees, but I am not sure. The fire alarm went off at midnight, and the hotel staff said it was a test! Then they said smoke was detected. The alarm went on for 45 min and it just felt unsafe overall.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Owen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay !
Bodde her 1 natt i mars 2024

8/10 – Bra

TENEISHA

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rates for the valet parking are way to high
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Leandro

Reiste med familie
Likte: Renhold og personale og service
Nice stay to rest when you have a long layover on JFK.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Aliea og Brooklyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was absolutely beautiful and comfortable.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Julio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Tiara

Reiste med familie
The room itself was comfortable, spacious, modern, well appointed and suitably clean. The lobby is unattractive and there was no business center for guests because of construction.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Its very quiet.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Kimberly

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Larry

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All staff courteous and friendly
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Saumya

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023

8/10 – Bra

Teerayut

Bodde her 1 natt i mars 2024

8/10 – Bra

Sigit

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
🙂
Bodde her 1 natt i mars 2024

6/10 – Grei

Craig

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NO RESTAURANT. NO BAR. PATHETIC SHUTTLE SERVICE. THE FACT THAT THE RESTAURANT/BAR WERE UNDER CONSTRUCTION SHOULD HAVE BEEN NOTED ON THEIR WEB SIGHT..
Bodde her 1 natt i mars 2024

6/10 – Grei

Samantha og Papillion

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
In the hotels defense we know it’s in the middle of a renovation so options were limited. The buffet was good and staff was very friendly. Our room looked nice and could tell it had been renovated, however it was a bit like putting lipstick on a pig. Our window was still broken to where it wouldn’t shut so we could feel all the outside air and could hear everything happening outside. The bed was comfortable, tv worked. If you’re staying for one night I guess it was ok. Maybe the renovation will make it better.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and immaculate
Bodde her 1 natt i mars 2024

6/10 – Grei

Amrit

The property is undergoing renovation.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Carla

Reiste med en gruppe
The hotel advertises a complimentary shuttle bus to the airport. We had to wait close to an hour for them to send a taxi because their shuttle bus was not running. We have a very early flight, so by the time we haven’t got to the hotel, we’re not here for very long . Then, did nothing to try to rectify the situation or take any accountability. Then gave us the key to the wrong room that had already been occupied by someone else. The customer service was so poor and nothing was done in our favor. Do not recommend at all.
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Krista

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property is under construction so dining/bar experience was a bit odd but the waitress who had the entire room was wonderful. Kids and parents running up and down the hallways screaming late at night.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Corinna

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Andrew

Bodde her 4 netter i februar 2024

6/10 – Grei

Erol

Bodde her 2 netter i februar 2024

10/10 – Utmerket

LANSANA og MONTREAL

Likte: Renhold
Bodde her 1 natt i februar 2024

8/10 – Bra

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was very good. Ongoing renovations limited the food and beverage service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Shanta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience. Wish there were smoking rooms
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Maryann

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Crystal og Brooklyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Simon

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The receptionist gave incorrect information about the airport shuttle and then didn’t recognized it, being mean and shouting at us. The hotel didn’t offer luggage storage because of “remodeling” in it.
Bodde her 1 natt i februar 2024

8/10 – Bra

Gregory

Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Naveen

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awful customer service, when room heating/cooling comes on it sounds as loud as the engine roaring in a sports car, empty bottle of shower gel in the room and tried calling front desk multiple times to get this changed but no answer. Left without receiving a copy of the bill. Poor overall, do not recommend and will not be back.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Nasri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
🌺
Bodde her 1 natt i februar 2024

6/10 – Grei

Nuri

Likte: Renhold
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Safa

Forretningsreisende, Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
While booking I was told that breakfast is included yet now they are denying. They also made us wait 30 mins for check in
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Daon

Bodde her 1 natt i februar 2024

8/10 – Bra

Marty

Reiste med partner
Likte ikke: Fasiliteter
Rooms are nice,hotel is under heavy construction
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Alan

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was under construction and full of homeless people and migrants. Dining room was closed and a makeshift dining room was in a conference room
Bodde her 1 natt i februar 2024

6/10 – Grei

Marshall

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Brenda

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
When I booked the website did NOT say this property was under construction - I would have NEVER stayed here - there is NO FURNITURE in the lobby - I had recently had surgery on my foot and was waiting for the shuttle and couldn't even get a CHAIR TO WAIT!!!! The front desk staff was snotty and not at all helpful - there are NO VENDING machines - a bottle of water was $6 and my sandwich was $16 - just ridiculous - they gave me one of their newly "renovated" rooms - cheap materials and not finished well - don't waste your money staying here.
Bodde her 1 natt i februar 2024

6/10 – Grei

Kirsten og Roxbury

Likte ikke: Overnattingsstedets bygg og tilstand
The quality didn’t seem up to the expected standard. It also appeared that the hotel had many different kinds if people (refuges?).
Bodde her 1 natt i februar 2024

8/10 – Bra

Susan og Cayman Islands

Reiste med partner
Likte: Renhold og personale og service
They are undergoing construction and normal facilities not as expected. The room was great as it was one of those remodeled. However, dining room converted from a ballroom lacked any ambience and menu was limited. The staff tried hard with what they had to work with.
Bodde her 1 natt i februar 2024