Fasade

Anmeldelser av Panari Hotel

4 out of 5
Panari Hotel
Mombasa Road, Nairobi

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 73 av totalt 197 anmeldelser." "
Rangering på 8 − Bra. 57 av totalt 197 anmeldelser." "
Rangering på 6 − Grei. 37 av totalt 197 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 197 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 197 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

8,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

merete

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel near Nairobi
Great hotel , great roomservice , large rooms, fantastic staff in reseption
Bodde her 2 netter i august 2019
Svar fra TOM W.O. den 3. okt. 2019
Dear Merete, Greetings of the day! Thank you very much for choosing to stay at The Panari Hotel. We are glad you had memorable moments and appreciate your positive feedback. We will ensure to improve on overall customer service delivery especially Fruits. May you accept apology for delayed response as we look forward to hosting you on your next visit while in Nairobi, Kenya. Kind regards, TOM W.O.

10/10 – Utmerket

merete

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotell close to airport
Fantastic hotell with good facilities. Clean and big rooms. Fruit on late arrival. Swimmingpool and gym to use for free. Very helpful and friendly staff, always smiling.
Bodde her 1 natt i juli 2019
Svar fra TOM W.O. den 3. okt. 2019
Dear Merete, Greetings of the day! Thank you very much for choosing to stay at The Panari Hotel. We are glad you had memorable moments and appreciate your positive feedback. We will ensure to improve on overall customer service delivery especially Fruits. Apology for inconvenience caused and we look forward to hosting you on your next visit while in Nairobi, Kenya. Kind regards, TOM W.O.

8/10 – Bra

Bjorn Tore

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Nice hotel, not so good service
The hotel is quite nice, and the standard of the room is good - but the service Level needs improvement. We arrived quite late, 21:00, and just wanted some food in the room. There should have been a room service menu in the room, this was missing. We called Room service and asked them to send us a menu, they assured us that we would get it right a way. After 10 minutes, they called back to check if we had got it - we had not. They again send that we would get it immidiatetely. After another 10 minutes, we called them back and asked where the menu was - they said they would send it too us... We gave up, and went to the restaurant instead, A very nice restaurant, nicely set table. When we asked for the menu, there was none. They had decided to serve buffet only. There war a few warm meat dishes at the buffet, not what we were looking for. We asked again if it was possible to get a menu, to order a salad or something, that was not possible. So we went back to the room, and had to have a bag of peanuts for dinner... Next day, when we checked out, there was no question if we had a nice stay, or if anything was not as expected. So: We slept well, hotel and room fine, but this is not the service level you would expect at the hotel in this category...

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi bodde der en natt. Kom sent og dro tidlig. Hovedinntrykket var bra, men dyr mat, og frokosten på rommet komme ikke til tida, så den måtte vi avlyse for å rekke flyet.

10/10 – Utmerket

james og Midway

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a beautiful hotel with an amazing staff. Excellent price.. will definitely stay there again
Bodde her 2 netter i mars 2024
Svar fra Ephraim den 13. mars 2024
Dear James,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are delighted to note that you enjoyed your stay with us and that our staff contributed to your positive experience. We would love to welcome you back in the nearest future.Kind Regards,

6/10 – Grei

Salahudin

Likte ikke: Personale og service
Good location. No windows to open for fresh air
Bodde her 1 natt i desember 2023
Svar fra Ephraim den 10. mars 2024
Dear Salahudin,We would like to thank you for staying with us and for taking the time to send us your comments. Every comment has great importance for us on the way to reach our first aim which is targeted to catch the guest's satisfaction with an understanding of excellent service quality.We hope your travel plans will allow you another visit to The Panari Hotel and we will have the pleasure of welcoming you again in the nearest future.Best regards,Ephraim Emodo

10/10 – Utmerket

Fredrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Ephraim den 28. feb. 2024
Dear Fredrick,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us and that our staff contributed to your positive experience. We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 1 natt i februar 2024
Svar fra Ephraim den 28. feb. 2024
Dear Andrew,Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us and that you had a positive experience. We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Rosebell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i februar 2024
Svar fra Ephraim den 14. feb. 2024
Dear Rosebell,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us and that you had a positive experience. We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Safia

Bodde her 2 netter i januar 2024
Svar fra Ephraim den 27. mars 2024
Dear Sofia,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us.We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Hugh

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Really great stay and good value for money all around. Staff and facilities excellent! Thank you all! First visit to Kenya and a really great experience all around
Bodde her 11 netter i januar 2024
Svar fra Ephraim den 29. jan. 2024
Dear Hugh,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us and that our staff contributed to your positive experience. We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Venuste

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the Panari
Bodde her 2 netter i januar 2024
Svar fra Ephraim den 25. jan. 2024
Dear Venuste,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that we met and exceeded your expectations.We would like to express our sincere gratitude for your positive comments about the Panari Experience.We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Dut og Laurel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was nice. I had a room on the 6th floor facing the park and it was a nice view.
Bodde her 1 natt i januar 2024
Svar fra Ephraim den 25. jan. 2024
Dear Laurel,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us and that you loved the nice view of the park. We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Hamber Jerry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a beautiful and peaceful place to lodge. Everyone was nice and helpful
Bodde her 6 netter i januar 2024
Svar fra Ephraim den 22. jan. 2024
Dear Jerry,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us and that our staff contributed to your positive experience. We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

Innocent

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
More activities to do. Sometimes i felt i wasnt close to the city. I loved it.
Bodde her 2 netter i januar 2024
Svar fra Ephraim den 13. jan. 2024
Dear InnocentThank you for taking the time to share your review following your recent stay at The Panari Hotel. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Panari Hotel. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards,

10/10 – Utmerket

Agwah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Definitely will be staying there again on my next trip
Bodde her 1 natt i desember 2023
Svar fra Ephraim den 14. des. 2023
Dear Agwah,At The Panari Hotel our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you. we would like to sincerely thank you for the feedbackWe value your feedback and look forward to welcoming you back soon.Kind regards,

10/10 – Utmerket

Tim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would love to have some electrical outlets near the headboard to plug in the phone and other devices while going to sleep. Otherwise great place to stay
Bodde her 1 natt i desember 2023
Svar fra Ephraim den 8. des. 2023
Dear Tim,Greetings from The Panari Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us and that you had a positive experience. We have noted the area of concern and communicated with the team.We would love to welcome you back in the nearest future.Kind Regards,

10/10 – Utmerket

DOMENICO ALDO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Ephraim den 7. des. 2023
Dear DOMENICO,Thank you very much for taking the time to rate The Panari Hotel with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,

8/10 – Bra

Margaret

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
I liked the staff from the gate to the room.
Bodde her 1 natt i november 2023
Svar fra Ephraim den 28. nov. 2023
Dear MargaretFirst and foremost i would like to sincerely thank you for recommending Panari Hotel after your recent stay.The team is delighted to know that we met your expectations and that we were part of your positive experience.We would like to express our sincere gratitude for your recommendation.We are looking forward to hosting you on your next visit.Kind regards

6/10 – Grei

yogesh

Bodde her 2 netter i november 2023
Svar fra Ephraim den 23. nov. 2023
Dear Mr. YogeshThank you for staying with Panari Hotel.We are however saddened to learn you did not enjoy your stay in entirety. The management values feedback and we have taken this seriously to ensure we meet guest expectations.We are hoping you will give us another chance on your next visit to Nairobi.Best regards

10/10 – Utmerket

Marcia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was beautiful the food was good and the tour guide Brian was amazing.
Bodde her 6 netter i november 2023
Svar fra Ephraim den 14. nov. 2023
Dear MarciaThank you for the five star review of Panari Hotel.We are pleased to know to loved the beauty of the hotel and the food experience. The associates are delighted to learn that our staff were part of your positive experience. We would like to express our since gratitude for the positive review. We would love to welcome you back on your next visit.Kind regardsEphraim EmodoFront Office Manager

10/10 – Utmerket

Cordell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property and the stuff my expectation , especially Moses always greet us with a smile everything was what we expected.
Bodde her 4 netter i oktober 2023
Svar fra Ephraim den 25. okt. 2023
Dear CordellThank you for the 5 star review of our hotel.The team is delighted to know that we met your expectations.We are also pleased to know that staff were part of your positive experience.We are looking forward to hosting you in the near future.Kind regards

4/10 – Dårlig

violet

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Ephraim den 25. okt. 2023
Dear VioletThank you for staying with Panari Hotel.I am concerned that we did not meet your expectations.I have communicated to the team the areas of concern and we shall look into them.I hope you will give us another chance to host you.Kind regards

2/10 – Forferdelig

Lukasz

Bodde her 1 natt i oktober 2023
Svar fra Ephraim den 7. nov. 2023
Dear LukaszThank you for staying with us.I have however noted you did not enjoy everything about your stay. I have shared this with the team and we take feedback seriously.We are hoping you will give us another chance in your next visit.Kind regards

10/10 – Utmerket

Samuel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful Hotel! Great service.
Bodde her 1 natt i august 2023
Svar fra Ephraim den 25. okt. 2023
Dear SamuelThank your for the 5 star review of our hotel.The team is delighted to know we met your expectations.I am looking forward to hosting you in the near future.Kind regards

10/10 – Utmerket

Samuel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great views, excellent service.
The hotel is so close to the airport... which is great, and the Southern Bypass. This is an excellent location for the park too, as there are entrances only 5-10 minutes from the lobby. The food was quite good and the restaurants had particularly tasty Indian foods. Generous portions (no appetizer needed) and speedy services... The staff were absolutely outstanding. So kind, courteous and helpful. In particular, Clara and Alfred took amazing care to get to know me and create a number of moments I will never forget. Whether work or eco-vacation, I love this hotel. The views of the park from the bar are splendid and relaxing.
Bodde her 1 natt i august 2023
Svar fra Masha Kalama den 28. aug. 2023
Dear Samuel,Thank you for your excellent review on the Hotel and services offered. We do not take it for granted. We endeavor to meet our guest's expectation and offer great services all the time. We have passed on your compliments to our staff and we are ready to host you in your next visit. Thank you again for your patronage.

10/10 – Utmerket

Joe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Masha Kalama den 28. aug. 2023
Dear Jope,Thank you for your positive review. We appreciate your patronage and we will constantly improve our service offering. Looking forward to hosting you in your next visit

8/10 – Bra

Adam

Bodde her 1 natt i juli 2023
Svar fra Masha Kalama den 28. aug. 2023
Dear Adam,Thank you for your positive feedback. We appreciate your patronage of our hotel. We will always look forward to hosting you in your next visit.

10/10 – Utmerket

Shawna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxing time!
Whether from the clean and luxurious rooms to the great food we enjoyed our stay! I would highly recommend getting a massage ! Best one ever! Luke at the bar in the lobby made us the best cocktails! His spicy mojito was the bomb!! We will be back the next time we come to Kenya!!
Bodde her 2 netter i juli 2023
Svar fra Masha Kalama den 31. juli 2023
Dear Shawna,Thank you for your excellent review on our Hotel. We do not take it for granted and we appreciate your patronage.We take notice of how Luke met your expectation and we are happy that you will be back to Panari. We have passed your message.We will be looking forward to hosting you in your next visit and assure you of our attention to all our guests all the time .

8/10 – Bra

Erastus

Bodde her 1 natt i juli 2023
Svar fra Masha Kalama den 28. aug. 2023
Dear Erastus,Thank you for your feedback. We do not take it for granted. We continuously improve our service offering to meet our guests' expectations.We are ever hopeful that in your next visit, please be our guest.

8/10 – Bra

Kelsey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel is clean and accessible. Gated security stop at the front. Taxi pick-up from airport offered. The view from the front of the building is excellent, not so nice at the back.
Bodde her 1 natt i juli 2023
Svar fra Masha Kalama den 27. juli 2023
Dear Kelsey,Thank you for your excellent review on the Hotel during your recent stay. We have taken notice of your liking of the front view of the Hotel. We will strive to ensure we maintain the highest standard of the hotel cleanliness and all services offered.Thank you again for your patronage and we are looking forward to hosting you in your next visit.

6/10 – Grei

Michael

Likte: Personale og service
Bodde her 3 netter i juli 2023
Svar fra Masha Kalama den 27. juli 2023
Dear Michael,Thank you for your excellent review on the hotel. We do not take it for granted and we appreciate your patronage.We look forward to hosting you in your next visit.

10/10 – Utmerket

JUAN

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy buen lugar cerca a los aeropuertos de Nairobi.
Bodde her 1 natt i juni 2023
Svar fra Masha Kalama den 25. juni 2023
Dear Juan,Thank you for your review. We appreciate your patronage. Looking forward to hosting you soon.

10/10 – Utmerket

Gladys

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Masha Kalama den 25. juni 2023
Dear Gladys,Thank you for your excellent review. Your patronage is greatly appreciated and cannot be taken for granted.We will always strive to meet our guest's expectations.Looking forward to hosting you soon.

8/10 – Bra

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the security systems including electronic only resident access to elevator and rooms
Bodde her 2 netter i juni 2023
Svar fra Masha Kalama den 25. juni 2023
Dear Patrick,Thank you for your review. We appreciate your patronage and we do not take it for granted. We will strive to meet our guest's expectations and improve the areas that may not have met your expectations.Looking forward to hosting you soon.

10/10 – Utmerket

Moses Jarad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfekt. Sehr Gut
Bodde her 2 netter i mai 2023
Svar fra Masha Kalama den 21. mai 2023
Dear Moses,Thank you for your review and rating the Hotel services 5 out of 5. We do not take it for granted. We strive to meet our guest's expectation and it is through your feedback that we improve. We look forward to hosting you again.

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i mai 2023
Svar fra Masha Kalama den 21. mai 2023
Dear Kevin,Thank you for your positive review. We appreciate your patronage.We strive to meet our guest's expectation and continue improving our service delivery.We look forward to hosting you again.

6/10 – Grei

Angeth Acol De

Likte: Renhold og personale og service
I liked the location. but didn't like the bathrooms. there were
Bodde her 1 natt i mai 2023
Svar fra Masha Kalama den 21. mai 2023
Dear Angeth,Thank you for your feedback. We are glad you liked the Hotel location. We also have noted your dislike of our bathrooms and we are sorry that this did not meet your expectation.Please let us know exactly what you would like done to enhance/improve on the same such that in your next visit we do not end up giving you the same.

8/10 – Bra

Kimberlee

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel for families with kids: ice skating, movie theatre, games, House of Leather, etc. Rooms ate spacious.
Bodde her 1 natt i april 2023
Svar fra Masha Kalama den 11. apr. 2023
Dear Kimberlee,Thank you for your review and the compliments. We will be looking forward to hosting you again and we assure you of our attention and service to you at all times.

8/10 – Bra

Alice

Bodde her 1 natt i april 2023
Svar fra Masha Kalama den 21. mai 2023
Dear Alice,Thank you for your excellent review on the Hotel services.We look forward to hosting you again.

8/10 – Bra

Santa

Reiste med partner
Likte: Renhold og personale og service
Large animals just across the street, and friendly, engaging professional staff.
Bodde her 1 natt i februar 2023
Svar fra Masha Kalama den 11. apr. 2023
Dear Santa,Thank you fr your feedback and the compliments to our staff. We will always strive to offer our best services and attention all the time.

2/10 – Forferdelig

Eman

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
AC not working for the whole stay and refused to change rooms Got robbed stole money from my wallet Worst service ever Food quality was bad
Bodde her 2 netter i februar 2023
Svar fra Masha Kalama den 29. apr. 2023
Dear Eman,Thank you fr your good review. All our room ACs were serviced and are working optimumly. Corrective measures are in place and services have been revamped. We have variety and we are asking for second chance to right the areas that did not meet your expectation.Looking forward to hosting you in your next visit.

6/10 – Grei

ERASME

Likte: Personale og service
Bodde her 1 natt i februar 2023
Svar fra Masha Kalama den 11. apr. 2023
Dear ERASME,Thank you for your patronage of The Panari Hotel and your rating. We will strive to offer our best services at all the time. If you afford us another stay, we will be happy to let you experience the best service.

10/10 – Utmerket

Pazhman

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel
Bodde her 1 natt i februar 2023
Svar fra HK den 14. feb. 2023
Dear Pazhman,Good to know that you had a wonderful stay with us. we value your feedback and we appreciate that you find time to rate your last stay with us.We will be glad to host you/your family/friends to stay with us again.

10/10 – Utmerket

Peter

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Proximity to airport and city was perfect.
Bodde her 1 natt i januar 2023
Svar fra HK den 14. feb. 2023
Dear Peter,Thank your for choosing Panari Hotel during you visit to Nairobi, and finding your time to rate your stay with us. We will be glad to know that you enjoyed your stay and we are looking forward to hosting you/your family or friends during your next visit. Kind Regards

10/10 – Utmerket

Rod

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Rod

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel. Good rooms. Breakfast was a bit pricey considering the cost of the room. Would east breakfast at the little cafe next time.
Svar fra HK den 8. jan. 2023
Dear Rod,Happy New Year.We are glad that you had a grate experience during your stay with us. Thank you for finding time to write a review. We look forward to hosting you again. We wish you peace, prosperity, health, and great happiness this joyous season and during the new year ahead.Kind regards.

2/10 – Forferdelig

DISMAS

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
These two staff have zero customer care service Simion and Ann both at the reception
Svar fra HK den 23. des. 2022
Dear Dismas,Happy Holiday!We have noted with great concern about your experience at reception during your stay, we have took the initiative of retraining our staff on customer service and we assure you of better and memorable stay on your next visit. Thank you for the business support this year. We are so grateful to have clients like you. We wish you peace, prosperity, health, and great happiness this joyous season and during the new year ahead. Henry Kimani Duty Manager 0718170569.

8/10 – Bra

Tanisha

Bodde her 1 natt i november 2022
Svar fra HK den 28. nov. 2022
Daer Tanisha,Thank you for taking your time to review your last stay with us.We look forward to hosting you again soon.Stay safe and warm regardsHenry K.

8/10 – Bra

Marquisette Annette

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2022