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Anmeldelser av Hilton Nairobi

3.5 out of 5
Hilton Nairobi
Mama Ngina Street, Po Box 30624, Nairobi

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 105 av totalt 411 anmeldelser." "
Rangering på 8 − Bra. 156 av totalt 411 anmeldelser." "
Rangering på 6 − Grei. 85 av totalt 411 anmeldelser." "
Rangering på 4 − Dårlig. 44 av totalt 411 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 411 anmeldelser." "

7,8/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Det aller beste var at jeg ble tatt svært så seriøst når jeg hadde reagert negativt på noe ang. servicen. Manageren inviterte umiddelbart til dialog og det opplevdes som veldig flott. Flott rom, toppers betjening og atmosfære.
Bodde her 3 netter i november 2019
Svar fra SM den 6. des. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Anne Hege

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019
Svar fra SM den 26. aug. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I have noted your positive comments with regards to our staff and location. Thank you for your feedback. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Adekola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hilton Nairobi i November 2018
Oppholdet på Hilton Nairobi var veldig bra. Hyggelig, hoflig og hjelpsom ansatte og sentralt beliggenhet midt i Nairobi's CBD. Et veldig fint hotell.
Bodde her 4 netter i november 2018
Svar fra SM den 6. des. 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I am very happy to note that you enjoyed your recent stay with us and you appreciated the level of service, the food quality and the cleanliness of the rooms. We look forward to welcome you back again in the near future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice stay. Great service- Susan made sure of that. Clean. Not perfect, but very, very good. Only thing they really should change: give customers free wifi.
Bodde her 1 natt i mai 2018
Svar fra SM den 8. juni 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend to you warm greetings. Thank you for choosing Hilton Nairobi. It is truly a pleasure to serve you. I am very are glad to note that you greatly enjoyed your recent stay with us and that you found our team - specifically Susan to be quite hospitable. Kindly note that free WiFi is provided in all public areas in the hotel. Our team takes great pride in offering our guests inspiring stays, we look forward to welcome you back again in the near future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Gilbert Kofi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra SM den 13. apr. 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend to you warm greetings. Thank you for choosing Hilton Nairobi. It is truly a pleasure to serve you. I am very are glad to note that you enjoyed your recent stay with us. Our team takes great pride in offering our guests inspiring stays, we look forward to welcome you back again in the near future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Liv

Likte: Personale og service
Sentralt hotell med forbedringspotensiale.
Slitent hotell med behov for oppgradering og vedlikehold, særlig av rommene, badene og tekstilene for å berettige antall stjerner.

6/10 – Grei

Erik og Bergen

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Sentralt hotell
Fikk tildelt et rom på nederste nivå ved bassenget. Det var en muggen lukt på rommet og klimanlegget fungerte kke. Etter tre klager fikk jeg omsider oppggradet rommet til 13 etasje. Honør til perosnallet i resepsjonen som gjorde det de kunne for å bistå til et best mulig opphold. I forhold til resturanter og barer trenger disse en oppgradering, og prisnivået er ca 50% høyere enn standard i Nairobi. Fordelen er at hotellet er sentralt lokalisert i forhold til sentrum, i tillegg er prisen konkurransedyktig sammenlignet med lignende hoteller.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Effective business hotel in Nairobi
Nairobi is jammed in traffic 24/7. So if your business is downtown, Hilton is great: good wifi, well equipped gym, comfortable business lounge and a beautiful restaurant at the pool and everything close to business and government offices makes Hilton a good choice.

8/10 – Bra

Dag og Grimstad

Likte: Personale og service
Slapp av ved bassenget midt i byen...
Bra hotell, med slitte tekstiler og middels internett tilkobling.. prisen er grei i forhold til hva du får for endel under tusenkroner pr natt.. Har brukt hotellet før og kommer til å gjøre det igjen - sikkert og bra.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Sufficient - but not great
OK standards, but not a four star hotel, and as such extremely overpriced fares when considering the outrageous payment for internet and breakfast in addition. The swimming pool, business center and the gym facilities somewhat made up for a bit of what was lost in terms of room comfort and excessive price.

10/10 – Utmerket

Henrik og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyed Hilton!
The hotel was very nice. Friendly, clean, good service, centrally placed in the city, always taxis available outside, and the breakfast was good. We did not use the restaurant in the evenings, because we liked to try out different restaurants in the town. The hotel is recommendable.

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Although the property was due to close everyone was very professional and accommodating the entire time. Very Safe and conveniently located in the middle of cbd area of Nairobi.

8/10 – Bra

Arkisha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cleanliness. Very nice and cozy!
Bodde her 1 natt i oktober 2022

4/10 – Dårlig

YUANCHONG og NEWARK

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I don't recommend this place.
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Oluwatoyin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service! They have such a lovely staff.
Bodde her 1 natt i desember 2021
Svar fra Hilton Nairobi den 7. jan. 2022
Dear Oluwatoyin, We appreciate your feedback. Kind Regards, Hilton Nairobi

4/10 – Dårlig

Muhammed

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The location is ideal, but the hotel is really old. Requires substantial renovations.
Bodde her 1 natt i november 2021
Svar fra Hilton Nairobi den 2. des. 2021
Dear Muhammed, We appreciate your feedback. Kind Regards, Hilton Nairobi

8/10 – Bra

Aicha

Bodde her 6 netter i oktober 2021

8/10 – Bra

philip john

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good location it was not that far from Airport it was downtown where located near the store .I like the location,
Bodde her 5 netter i september 2021
Svar fra Hilton Nairobi den 4. okt. 2021
Dear Philip, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It was truly a pleasure to serve you .We value your feedback, and look forward to welcoming you back to the Hilton Nairobi. With Kind regards, Hilton Nairobi

8/10 – Bra

VINCENT

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
FSL market expansion in kenya
The trip was good, held a conference in the hotel, its was very adequate and well supported by Hellen and team
Bodde her 5 netter i september 2021
Svar fra Hilton Nairobi den 4. okt. 2021
Dear Vincent, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It was truly a pleasure to serve you .We value your feedback, and look forward to welcoming you back to the Hilton Nairobi. With Kind regards, Hilton Nairobi

8/10 – Bra

Kay

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
That stay was wonderful. However our stay at Sawan hotel in Bungoma was never paid for by you & I paid you for it. I had to send them $260 today for a stay I paid you for. Kay Zimmerman
Bodde her 1 natt i september 2021
Svar fra Hilton Nairobi den 17. sep. 2021
Thank you for your email and happy to hear that your stay was wonderful. Please note in regards to your stay at Sawan hotel, we as Hilton do not have relations with them and thus we did not have any form of payment held on their behalf for your stay there. Meanwhile, we look forward to making future bookings for you.

10/10 – Utmerket

Summer

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Safe, Clean, Spacious Rooms, Helpful Staff
Very safe. Central location downtown. I enjoyed staying here. Clean. Helpful and friendly staff. Spacious rooms. Great service.
Bodde her 1 natt i juni 2021
Svar fra Hilton Nairobi den 17. aug. 2021
On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It was truly a pleasure to serve you . We value your feedback, and look forward to welcoming you back to the Hilton Nairobi. With Kind regards, Hilton Nairobi

8/10 – Bra

Angeline

Bodde her 2 netter i august 2021

10/10 – Utmerket

federico

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 20 netter i juni 2021
Svar fra Hilton Nairobi den 6. juli 2021
Dear Federico, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It was truly a pleasure to serve you . We value your feedback, and look forward to welcoming you back to the Hilton Nairobi. With Kind regards -Hilton Nairobi

10/10 – Utmerket

Sapna J

Bodde her 1 natt i juni 2021
Svar fra Hilton Nairobi den 6. juli 2021
Dear Sapna, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It was truly a pleasure to serve you . We value your feedback, and look forward to welcoming you back to the Hilton Nairobi. With Kind regards Hilton Nairobi

8/10 – Bra

Hassan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
日本人です。ホテル自体は古さを感じるものの、メンテナンスは行き届いており、さすがヒルトンブランドといった感じです
Bodde her 1 natt i desember 2020

10/10 – Utmerket

JAG og Marangu, Tanzania

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located, excellent security, very COVID-19 compliant, eager to serve friendly staff following the shutdowns due to the CORONA-19.
Bodde her 3 netter i november 2020

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Good for business&location but former glory
Short and intense business trip. Positive: Very kind and positive employees, central location in Nairobi. The hotel is a run down former glory.
Bodde her 2 netter i november 2020

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The location is excellent, right in the city centre, the pool was very good as it was heated, But the hotel is old and a bit worn really, needs to be revamped. Prices quite high for food and drink.....but the Jockey Club has a good deal for 5 beers for 1500 KES
Bodde her 2 netter i mars 2020
Svar fra SM den 10. mars 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. We have noted your feedback. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Calleb

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent customer service in every aspect
Bodde her 1 natt i mars 2020
Svar fra SM den 10. mars 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hilton Nairobi setting was appropriate for my business trip being at the heart of CBD. The room was comfortable. Very helpful staff In general. Great help. Transport back to JKA airport was the only hiccup, not straightforward but that is arranged separately.
Bodde her 13 netter i januar 2020
Svar fra SM den 24. feb. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Lucy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not too happy customer
Everything was super excellent apart from when making reservation I was advised checking time to be 10.01am, we arrived at 11:30am and was told check in time was 2pm, so we had to wait. Secondly I reserved two rooms next to each other but when we got there our rooms were on different floors
Bodde her 1 natt i februar 2020
Svar fra SM den 21. feb. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I have noted noted your feedback with regards to check in time and the room selection and this shall be reviewed internally for correction. Thank you for your feedback. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Its in good location. Security good. Food is good. But didnt provide tooth past and brush.
Bodde her 2 netter i februar 2020
Svar fra SM den 19. feb. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I have noted noted your feedback with regards to lack of provision of toothbrush and toothpaste and this will be reviewed internally for correction. Thank you for your feedback. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is dated and is due an upgrade in the rooms
Bodde her 2 netter i februar 2020
Svar fra SM den 6. feb. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I have noted noted your feedback with regards to the condition of the hotel. This has been taken into consideration by the management. Thank you for your feedback. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Andy og Bournemouth UK

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The Hilton is well placed in town and has all the facilities that you would expect. Staff are good and there is a good atmosphere. I am a regular visitor to the Hilton and my only complaint is the limited restaurant/food options and the price. a two course lunch for two people consisting of soup followed by chicken with mash and vegetables came in at close to $85.00 USD before service charge. Half of that price would have been expensive. The food was fine, but not at that price.
Bodde her 6 netter i januar 2020
Svar fra SM den 29. jan. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Rhonda og Dunedin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and accommodating staff. We felt very safe and well taken care of here.
Bodde her 7 netter i januar 2020
Svar fra SM den 29. jan. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 8 netter i desember 2019
Svar fra SM den 16. jan. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

4/10 – Dårlig

Jeremy

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Nairobi Hilton, a false advertised money racket
We had paid extra to have 2 queen beds, but were told at check in that it wasn’t even an option to have 2 queen beds. They brought in a roll away cot, but gave no discount because our room was prepaid. They also added a charge for shuttle to the airport, and charged us extra for WiFi even when we’re Hilton honors members. The ‘continental’ breakfast was offered to us at an additional $19.00 per person per day, which we declined.
Bodde her 3 netter i januar 2020
Svar fra SM den 16. jan. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. I am sad to hear that your check in experience was not pleasant. Your feedback has been noted and a review of the same has been discussed with management to avoid any repeat of the same in future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Enas og Khartoum

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and staff are so nice and kind I enjoyed the stay
Bodde her 2 netter i desember 2019
Svar fra SM den 7. jan. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Björn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019
Svar fra SM den 23. jan. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Gwenny

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i desember 2019
Svar fra SM den 7. jan. 2020
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Jabez og Seattle

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the staff. They were very helpful and supportive in my unique condition with my family. They were super friendly and always available when needed.
Bodde her 3 netter i november 2019
Svar fra SM den 6. des. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback regarding our hospitable staff. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i november 2019
Svar fra SM den 6. des. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

2/10 – Forferdelig

Clay

Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Outdated and overly expensive
Booked based on the reputation of the Hilton name and Central location, but immediately regretted it. The room was small, outdated and had a moldy small inside as well as in the hallway. The hotel has serious deferred maintenance and updating needs. The shower flow was strong, but the toilet took 2-3 flushes every time. The restaurant and cafe were extremely overpriced.
Bodde her 2 netter i november 2019
Svar fra SM den 20. nov. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I have noted noted your feedback with regards to the food pricing and the condition of your room. This has been taken into consideration by the management. Thank you for your feedback. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

ANTONIOS

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra SM den 21. nov. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019
Svar fra SM den 8. nov. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

4/10 – Dårlig

GEORGE

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Appalling
The place is so outdated and in a very bad condition. its has lost its glory. the same carpets that were there 10yrs ago are still there. the rooms are appalling. instead of changing the toilets they repaint the covers etc. hope it is renovated soon before it looses all its customers.
Bodde her 1 natt i oktober 2019
Svar fra SM den 5. nov. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us.Thank you for your feedback. I have noted your feedback with regards to the condition of the hotel. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hilton is in the city center. It is easy to get around Nairobi from the hotel by foot. The service was just wonderful and the food was excellent.
Bodde her 1 natt i september 2019
Svar fra SM den 30. okt. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2019
Svar fra SM den 16. okt. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019
Svar fra SM den 9. okt. 2019
Dear Guest, On behalf of our entire Hilton Nairobi team, I would like to take this opportunity to thank you for choosing to stay with us. It is truly a pleasure to serve you. Thank you for your feedback. I look forward to welcoming you back again in the near future. With kind regards, Stella Marete - Front Office Manager