Thank You for taking the time out for leaving us a rating, in the future is there anything we can do to make your stay with us more pleasant?Respectfully,

Thank You for sharing your positive stay with us!!!We welcome you back anytime...

Thank You for your review.This is Kenny, the GM that helped you out with the issues we had in the beginning of your check in and the minor issue with your Tv system. I would like to tell you it was a pleasure to get to know you both and we welcome you to stay with us anytime!Looking forward to seeing you again sometime...have a great weekendKennyGM

Thank You for taking the time to bring the breakfast comment to our attention.We are experimenting with our continental breakfast as fresh fruit and a few other items were just implemented into it. I am looking into adding more to the breakfast and balancing costs to keep your room rates lower than our competitors.

Thank You for staying with us and we hope to see you again soonSuper 8 staff

Hello, I would like to get some information as to the urine stain. Can you please explain to me what room and where. I assure you that we do take very good care of our rooms and this is something I need to know as it is very important to meKennyGM Monticello Super 8

Hi Renee,We are so glad that you enjoyed your recent stay with us and again Thank You for taking the time to complete a survey it does help us to gauge where we are at as Hotel.I did see that you said our continental breakfast was lacking and we did discuss this and we are going to be adding fresh fruit, eggs, and sausages. We look forward to your next stay with us and thank you for your input in helping us to be a better hotel.

Very sorry to hear about your poor experience with us. Can you please elaborate on what made it bad?Thanks,MGMT

Not sure if you have the right place, but to say outdated when this place has all tile, marble, granite and new Hilton furniture in all the rooms I am very confused. Please let me know what you thought was outdated here.Thanks,MGMT

Thank you for your review, we really appreciate it. I apologize for the pillow issue. We are working very hard on improvements to the hotel. We just bought it almost a year ago and have done a ton of upgrades so far and are still working on more items, pillows being one of them. Thank you, MGMT

Thank you for your review, we really appreciate it. We are working diligently on improvements since we bought the hotel and beds and pillows are still needing to be done. I apologize for the inconvenience and hopefully next time you're in town we will have new beds and pillows.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it. I apologize for the inconvenience of the pool, but we now have it fixed and back up and running. The TV issue is some of them when powered down lose the channel's and don't save. It's an issue with Spectrum and we are working on it.Thanks,MGMT

Thank you for your review, I apologize for the room issues you had and would be happy to take care of it for you. If you're in the area again, please call in and we will accommodate you. We just bought the place recently and some of the rooms still needed attention.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it. As far as upgrades, what exactly are you referring to? We just put in all new furniture a year ago which is state of the art and Hilton furniture and the rest of the motel has brand new furniture, including all new granite countertops, tile flooring, and granite breakfast tables and chairs.

Thank you very much for your review, we really appreciate it. As to the mold I apologize, we just bought the place and found out there are multiple leaks in the roof and are in the process of having it repaired. Some of the rooms had leaks we weren't aware of coming down the walls when it rained.

Can you please let me know your name and what room you stayed in? None of this makes any sense as our beds are all in very good shape and we offer a very large variety breakfast. Wondering if you reviewed the wrong property.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you for your review, we really appreciate it.

Thank you for your review, we really appreciate it.

Thank you for your review, we really appreciate it.

I'm so sorry to hear about your experience, do you know who the person was at the front desk?

I'm so sorry to hear that, especially since we are a completely nonsmoking facility. I would've thought our housekeepers would have caught that and let us know. Again very sorry for that, I would be happy to comp a room for you for a night any time in the future. Just call in and ask for Chad.

I apologize for your bad experience, we are in the process of changing our internet provider and increasing our speeds. We are also in the process of putting slip mats in all the bathtubs. We just purchased this hotel 8 months ago and are working on doing a lot of improvements.Thanks,MGMT

Thank you for your review, we really appreciate it. I apologize for our pool being down, we just purchased the property 8 months ago and have had to fix a lot of things. Thanks,MGMT

Thank you very much for your review, we really appreciate it.Thanks,MGMT

Thank you for your review, we really appreciate it. I apologize for the pool being down, we had to do a lot of maintenance to it.

Thank you for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you for your review, we really appreciate it.

Thank you for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

Thank you for your review, we really appreciate it.

Thank you very much for your review, we really appreciate it.

If you book through a 3rd party how do you expect us to give you a discount? Also no the hotel never had hashbrowns or biscuits and gravy ever in it's history, so not sure where you came up with that. Sounds like you gave a review on the wrong place. Also if you look at our reviews we get nothing but great reviews on our cleanliness. YOU MUST BE REVIEWING THE WRONG PROPERTY. None of our rooms are like you're saying. And we are not a 5 star hotel where you get a full restaurant breakfast. We offer a larger variety than most motels at our price point. None of what you are saying makes sense.