Eksteriør

Anmeldelser av PrideInn Hotel Nyali

2.5 out of 5
PrideInn Hotel Nyali
Links Road, Nyali, Mombasa

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 14 av totalt 48 anmeldelser." "
Rangering på 8 − Bra. 19 av totalt 48 anmeldelser." "
Rangering på 6 − Grei. 10 av totalt 48 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 48 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 48 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

6,8/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2021
Svar fra GM den 8. feb. 2022
Dear Guest, We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at PrideInn Express Nyali. Kind regards, Simon Kiema

10/10 – Utmerket

Hallstein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super plass å bo !
Meget bra hotell. Fantastisk frokost. Utrolig hyggelige ansatte
Bodde her 7 netter i juni 2019
Svar fra GM den 8. feb. 2022
Dear Hallstein, Let us thank you for recommending PrideInn Express Nyali after the experience you had with us! We are delighted to hear that you had a positive experience at PrideInn Express Nyali and that you enjoyed the taste & variety of the breakfast and the professional behavior of our staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at PrideInn Express Nyali. With Best Regards, Simon Kiema

8/10 – Bra

thor og verdal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
koselig
lite men koselig hotell, god mat, litt lite valg på meny, men greit nok:) ikke alkohol i bar, muslimsk hotell, men ikke noe problem å kjøpe litt på supermarkedet 2 minutter unna:) grei og hjelpsom betjening:) fri wifi, grei hastighet:) vil bruke samme hotell neste gang og:)
Svar fra GM den 8. feb. 2022
Dear thor, Thank you for staying in PrideInn Express Nyali and sharing your positive rating. We are proud that our delicious food, wifi and polite staff contributed to your positive experience. We hope to have the chance to welcome you back at PrideInn Express Nyali in the nearest future. Best Regards, Simon Kiema

8/10 – Bra

Asaad

Reiste med en gruppe
All is good
Bodde her 5 netter i februar 2024
Svar fra General Manager den 6. mars 2024
Dear Asaad,Greetings from PrideInn Nyali and thank you so much for choosing to stay with us. We are honoured you've taken the time to leave us a review and we're grateful.Thank you and we look forward to hosting you in the future when your travels bring you back to Mombasa.

10/10 – Utmerket

Paul

Bodde her 2 netter i november 2023
Svar fra General Manager den 7. des. 2023
Dear Paul,Greetings from PrideInn Nyali. Thank you for such a magnificent review and for choosing to stay with us. Thank you and we look forward to hosting you again when your travels bring you back to Mombasa.

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2023
Svar fra General Manager den 20. nov. 2023
Dear Mr. Jeff,Greetings from PrideInn Nyali and thank you for such a marvelous review. We are grateful that you chose to stay with us and we can't wait to host you again.Thank you and we look forward to hosting you.Kind regards,Kenneth Waweru.

8/10 – Bra

Rudolf

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay at a reasonable price, good value for money. Looking forward to staying again both for business and pleasure.
Bodde her 1 natt i oktober 2023
Svar fra General Manager den 28. okt. 2023
Dear Rudolf,Thank you for taking the time to leave such a review. It was a pleasure hosting you at PrideInn Nyali. Indeed we are reasonably priced and also good value for money.Thank you for choosing to stay with us and we look forward to hosting you soon.

8/10 – Bra

Asli

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was attracted to this place due to the its location. Simply is next to the city mall where you can get good restaurants, shops and other entertainments.
Bodde her 3 netter i oktober 2023
Svar fra General Manager den 28. okt. 2023
Dear Asli,Greetings from prideInn Nyali. Thank you for choosing to stay with us and thank you for your review. It was such a pleasure hosting you and we look forward to hosting you soon.Our location is quite ideal with proximity to restaurants and entertainment joints. Thank you and we look forward to hosting you soon.

10/10 – Utmerket

Sabina Wanjiku

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2023
Svar fra General Manager den 2. okt. 2023
Dear Sabina,Greetings from PrideInn Nyali and many thanks for choosing to stay with us. Thank you for the 5-star review and for choosing to stay with us.Thank you and we look forward to hosting you in the near future.Kind regards,Kenneth Waweru.General Manager.

10/10 – Utmerket

Jason og Stone Mountain

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff
Bodde her 3 netter i juli 2023
Svar fra General Manager den 2. aug. 2023
Dear Jason,Greetings from PrideInn Nyali and thank you for choosing to stay with us and for such a glowing review. We are elated that you found the staff to be amazing.Thank you and we look forward to hosting you in the near future when your travels bring you back to Mombasa.

10/10 – Utmerket

Nicole

Reiste med partner
Likte: Renhold
Very friendly staff.
Svar fra General Manager den 5. juli 2023
Dear Nicole,Greetings from PrideInn Nyali and many thanks for choosing to stay with us and for your amazing review.Thank you and we look forward to hosting you soon.

8/10 – Bra

Daniel

Bodde her 4 netter i mai 2023
Svar fra General Manager den 30. mai 2023
Dear Daniel,Greetings from PrideInn Nyali and many thanks for choosing to stay with us. Thank you for your review of our service, we are more than happy that you enjoyed your stay with us and we look forward to hosting you in the near future when your travels bring you back to Mombasa.Kind regards,Kenneth Waweru.General Manager.

10/10 – Utmerket

Paulette

Bodde her 2 netter i mars 2023
Svar fra General Manager den 25. apr. 2023
Dear Paulette,Greetings from PrideInn Nyali and it was such a pleasure hosting you. Thank you for the 5 star review and we hope to welcome you back in the near future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place with good location
Good nice place with good location, but not near beach.
Bodde her 1 natt i februar 2023
Svar fra General Manager den 2. mars 2023
Dear Pasi Marjamaa,It gives us such great joy and honor to read your review. Thank you for choosing to stay with us, we are honored to have hosted you.It is indeed a nice place to stay. Thank you for choosing to stay with us and we look forward to hosting you in the near future.Kind regards,Kenneth Waweru.General Manager.

6/10 – Grei

Alex

Reiste med familie
Likte: Renhold
Hotel is located a few metres from a number of malls. However, parking space inside the hotel premises is limited to 4 vehicles only. Also, the chef needs to get off his phone and step up as his dishes were mediocre.
Svar fra General Manager den 31. jan. 2023
Dear Alex,Greetings from PrideInn Nyali and sunny Mombasa. Thank you for giving us a chance to host you during your last stay, it was a pleasure hosting you.We are definitely looking into the areas that were not to your liking and we'll rectify them. Apologies for not exceeding your expectations.Thank you and we look forward to hosting you again in the near future.Kind regards,Kenneth Waweru.General Manager.

10/10 – Utmerket

Jayme

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2022

6/10 – Grei

Bernard

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2021
Svar fra GM den 7. sep. 2022
Dear Bernard,Thank you for choosing to visit PrideInn Hotel Nyali. We Really apologize for any inconveniences caused and we look forward to welcoming you again in the near future.With kind regards,

2/10 – Forferdelig

Kevin

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked accommodation with PrideInn Hotel Nyali, paid Ksh30,264 for a junior suite for two nights. When i arrived at the hotel, they told me they were fully booked and didn't have any rooms. They then transferred me to a different hotel across the city in some smelly neighbourhood. They booked me in a standard room. The room was dirty, bedsheets had blood stains. After checking out I realised that the hotel they transferred me to was only costing them Ksh11,000 for the two nights. Meaning they had stolen Ksh19,264 from me.
Bodde her 2 netter i mai 2022
Svar fra Simon Kiema-GM den 12. juni 2022
Dear Kevin, Thank you for taking time and reviewing your stay. We appreciate your feedback and will address all the issues right away! We really apologize for any inconveniences caused and We hope to see you again at PrideInn Hotel Nyali. Yours sincerely,

8/10 – Bra

anthony

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is well located in the Nyali area, near the malls and the main Mombasa Malindi Road. However, it is difficult to justify '5 mins to the beach' as there is no access
Bodde her 3 netter i april 2022
Svar fra GM den 2. mai 2022
Dear anthony, We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at PrideInn Hotel Nyali will be a pleasant journey. Best regards, Simon Kiema GM

6/10 – Grei

Christopher

Reiste med en gruppe
Likte ikke: Renhold
Nice pool area. Bathroom was dirty, especially around toilet. Safe didn't work. Only one towel. Front desk staff, one lady in particular, was not particularly friendly but the security was and also the dinning staff was.
Bodde her 1 natt i april 2022
Svar fra GM den 6. mai 2022
Dear Chris, Thankyou for choosing pride Inn nyali for your stay. We really apologize for any inconveniences caused during your stay and we look forward to hosting you again in the near future. Kind regards, Simon Kiema-GM

8/10 – Bra

Felisah

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra GM den 8. feb. 2022
Dear Felisah, Thank you for your positive comments. We were glad to hear that you enjoyed your stay with us here at PrideInn Express Nyali! We truly hope your next stay with us is just around the corner. Kind regards, Simon Kiema GM

8/10 – Bra

Felisah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra GM den 8. feb. 2022
Dear Felisah, Many thanks for taking the time to share with us your rating on your PrideInn Express Nyali experience. Look forward to your future visits! Best regards, Simon Kiema

8/10 – Bra

Felicite

Bodde her 4 netter i desember 2021
Svar fra GM den 2. mai 2022
Dear Felicite, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards, Simon Kiema

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice with central location
Good.
Bodde her 4 netter i september 2021
Svar fra GM den 8. feb. 2022
Dear Guest, Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at PrideInn Express Nyali. With best regards, Simon Kiema

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Den har bra sarvice mycket bra och bra personal bra område
Bodde her 4 netter i mars 2021
Svar fra GM den 8. feb. 2022
Dear Guest, Thank you for choosing to visit PrideInn Express Nyali. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon. With best regards, Simon Kiema

8/10 – Bra

Hadia

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i februar 2020
Svar fra GM den 8. feb. 2022
Dear Hadia, At PrideInn Express Nyali our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you. We value your feedback and look forward to welcoming you back soon. Kind regards, Simon Kiema

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A/C faulty Bathrooms dirty Staff are rude and unprofessional
Bodde her 1 natt i februar 2020
Svar fra GM den 8. feb. 2022
Dear Guest, First and foremost we would like to thank you for choosing PrideInn Express Nyali for your stay. It is with great concern to note that your stay wasn't perfect due to the bathroom and our staff. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better. Kind Regards, Simon Kiema

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nothing to talk home about . The rooms were very tiny. The bed was not comfortable.
Bodde her 2 netter i desember 2019
Svar fra GM den 8. feb. 2022
Dear Guest, Thank you for taking the time to write and post your review. It is with great concern to note that your stay wasn't perfect due to the bed. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better. With Kind Regards, Simon Kiema

4/10 – Dårlig

Vishal

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor stay and poor management of the property.
Hotel has very poor amenities we got a small room and noisy fans, AC has no remote. Bathrooms with no Toiletries. Wasted money. not good for Holiday stays.
Bodde her 3 netter i august 2019
Svar fra GM den 8. feb. 2022
Dear Guest, Thank you for taking the time to write and post your review. It is with great concern to note that your stay wasn't perfect due to the amenities and your room. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better. With Kind Regards, Simon Kiema

8/10 – Bra

Ghani

Likte: Romkomfort
Bodde her 3 netter i juli 2019
Svar fra GM den 8. feb. 2022
Dear Ghani, Thank you for choosing to visit PrideInn Express Nyali. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon. With best regards, Simon Kiema

6/10 – Grei

Rene

Likte: Renhold og personale og service
Mombasa is amazing
The facilities are not good enough to my standards; nevertheless, the personnel of the Hotel is fantastic, all of them are kind, warm and helpful, if I come back there will be because of them not because of the hotel.
Bodde her 4 netter i februar 2019
Svar fra GM den 8. feb. 2022
Dear Rene, Thankyou for your review. Looking forward to hosting you again. Kind regards, Prideinn Nyali

6/10 – Grei

Verifisert reisende

Reiste med familie
Grounds are beautiful with tons of potential. Staff can be attentive and very helpful. In a nice tucked in location close to restaurants, shopping malls and night clubs. The rooms are a bit dated and some in need of updating (exposed rusting pipes in bathroom stalls). Security is also an issue. Windows do not lock which a high security risk in my opinion. All in all, the location is great and a few needed repairs can definitely raise the standards of this beautiful hotel.
Bodde her 5 netter i desember 2018
Svar fra GM den 8. feb. 2022
Dear Guest, Thank you for choosing to stay at PrideInn Express Nyali and for bringing your review to our attention. It's great to hear that you were happy with our hotel and our location. On the other hand, we are concerned to note that you weren't fully satisfied with your room. We have taken into consideration your comments and have shared these with my colleagues. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better. Best Regards, Simon Kiema

8/10 – Bra

P

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2018
Svar fra GM den 8. feb. 2022
Dear Guest Greetings from PrideInn Express Nyali! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Kiema

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Stay was okay There was power outage from 1am till 6am and Mombasa was extremely warm, this made my night unbearable, no air con.
Bodde her 1 natt i november 2018
Svar fra GM den 8. feb. 2022
Dear Guest, Many thanks for taking the time to share with us your rating on your PrideInn Express Nyali experience. Look forward to your future visits! Best regards, Simon Kiema

8/10 – Bra

Geno

Likte: Personale og service og romkomfort
Location allowed access to most activities without being in the rush of mid-city mayhem. Plenty of restaurants within easy walking distance. Friendly, helpful staff and reasonably good security.
Bodde her 3 netter i august 2018
Svar fra EM den 4. sep. 2018
Dear Geno, Warm greetings from PrideInn Express Nyali. It is a great pleasure to hear that you enjoyed your stay with us. Our main aim is to ensure that our guests feel at home away from home and to offer the best service as per your expectations. On behalf of the team we thank you for your honest review and we are looking forward to host you soon. With warm regards from all of us. Regards, Emily Front Office Supervisor

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
You get what you pay for. Excellent service and the staff was super friendly and helpful.
Bodde her 1 natt i juli 2018
Svar fra EM den 4. sep. 2018
Dear Pamela, Warm greetings from PrideInn Express Nyali. We truly appreciate your visit and your kind feedback. It is always very motivating for us to hear that our efforts do bear fruit of making your stay with us memorable. It was a great pleasure hosting you as part of this family and we all hope that we shall be hosting you again soon. Good day. Regards, Emily Front Office Supervisor

6/10 – Grei

Ashok og Nairobi

Likte ikke: Overnattingsstedets bygg og tilstand
Hot water not available.
Bodde her 3 netter i juni 2018
Svar fra GM den 8. feb. 2022
Dear Ashok, We appreciate that you have taken the time to write a review for PrideInn Express Nyali. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit. Kind Regards, Simon Kiema

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2018
Svar fra Bevaline Ogur den 24. apr. 2018
Thank you for your review..

10/10 – Utmerket

Leonard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel is clean , staff are polite and professional.
Bodde her 2 netter i januar 2018
Svar fra PrideInn Nyali den 12. jan. 2018
Thank You for your wonderful feedback. We are happy that you had a wonderful stay and we look forward to hosting you again.

2/10 – Forferdelig

Reena og London

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Avoid staying here!
The reviews of this hotel are completely misleading. I don't know how it has had any positive reviews at all. For a start, the hotel is not in Nyali proper, it's between Nyali and Bamburi in a dodgy area. The hotel itself looks more like a motel and hasn't seen any investment in decades. The pool is tiny and between the car park, rooms and check in desk, overlooked by everyone. Onto my room. Sparse and basic are the words that come to mind. My room had one curtain, a window that didn't lock properly, a fan that was hanging from the ceiling by a thread. The bathroom was beyond basic. This is the worst hotel I have stayed in, worse than any hostel in Asia.
Bodde her 1 natt i november 2017
Svar fra Bevaline Ogur den 5. des. 2017
Dear Reena, We are sorry that we did not meet your expectation. PrideInn Express Nyali is a budget hotel and hence you'll find just basic amenities in the room. The management is looking into refurbishing the hotel in the near future to give the whole place a more improved look. We appreciate your candid feedback.

8/10 – Bra

Naseem og Sweden

Likte: Personale og service og romkomfort
Its a small hotel
It's ok. people are nice. nice swimming pool. breakfast was not bad
Bodde her 2 netter i oktober 2017
Thank You for review. We are glad that you enjoyed your stay with us. We look forward to hosting you again

6/10 – Grei

gene

Likte: Renhold, personale og service og romkomfort
Decent budget accomodations.
Solid choice for budget accommodations..price should be $10 less.
Bodde her 2 netter i juli 2017
Thank you for your feedback. We take note of your price suggestion for consideration. We hope to see you soon.

6/10 – Grei

Dorte

Hyggelig atmosfaere
Svarede til mine forventninger ift pris. Afslappet atmosfaere, rolige omgivelser og alligevel taet paa det meste. Morgenmad buffet var god, alle soede og rare, saa jeg foelte mig velkommen :)
Svar fra GM den 8. feb. 2022
Dear Dorte, Thank you very much for choosing to stay at PrideInn Express Nyali, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. With sincere regards, Simon Kiema

8/10 – Bra

Rainer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Schönes Hotel in ruhiger Umgebung
Idealer Stopp für einen Aufenthalt in Mombasa.
Svar fra GM den 8. feb. 2022
Sehr geehrte/r Rainer, Wir freuen uns sehr über die gute Beurteilung und hoffen, Sie bald wieder im PrideInn Express Nyali begrüßen zu dürfen. Mit freundlichen Grüßen, Simon Kiema

6/10 – Grei

Ernst og Danmark

Likte: Renhold og personale og service
Hotellet er ok.
Man skal ikke forvente den store luksus på hotellet,men det var hyggeligt, personalet var meget venlige og udadvendte. Værelset var forsynet med aircondotion, der virkede fint. Værelset var ikke noget at råbe hurra for, men det var ok alt i alt og det blev gjort rent hver dag.
Svar fra GM den 8. feb. 2022
Dear Ernst, We appreciate that you have taken the time to write a review for PrideInn Express Nyali. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit. Kind Regards, Simon Kiema

6/10 – Grei

Verifisert reisende

Likte: Personale og service
the hotel location is very good, out of Mombasa near to all utilities you need the beach is 30 minutes walking, the mall near to the hotel, the heller park 200 m, the entertainments around you... honestly, the hotel is fantastic anyway.
Svar fra GM den 8. feb. 2022
Dear Guest, Thank you very much for choosing to stay at PrideInn Express Nyali, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. With sincere regards, Simon Kiema

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
outside looking in
the hotel is on the outskirts of the city in an upscale community, but 2 blocks away from the bus line and one block from a shopping mall and about 150 yards from an ATM, quite a very quiet community, with a 30 minute walk to the Indian ocean, very serene, isolated and quaint community. Perfect for "love-birds"!
Svar fra GM den 8. feb. 2022
Dear Guest, We appreciate the great rating you have posted and look forward to welcoming you back at PrideInn Express Nyali in the near future. With best regards, Simon Kiema