Eksteriør

Anmeldelser av Country Inn & Suites by Radisson, Chanhassen, MN

2.5 out of 5

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 412 av totalt 767 anmeldelser." "
Rangering på 8 − Bra. 242 av totalt 767 anmeldelser." "
Rangering på 6 − Grei. 70 av totalt 767 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 767 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 767 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kjell og Vettre, Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et koselig hotell midt i Chanhassen
Et hotell hvor jeg har bodd flere ganger. Rent over alt. God frokost. Mangler safe på rommet, men kan oppbevare verdisaker i respesjonen. Vaskemanskin som kan brukes. Svømmebasseng og treningsrom. God service fra de ansatte. Hotellet ligger sentralt i Chanhassen.
Svar fra Lyn den 13. juni 2015
Kjell, Thank you for your review and we are glad that you continue to stay with us on your visits each year. We look forward to having you back again soon! Sincerely, Lyn K. Kienholz, CHSP Director of Sales

10/10 – Utmerket

Kjell Aarhus og Asker

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Behagelig atmosfære
Et sentralt beliggende hotell med en behagelig atmosfære. Bra frokost. Rent over alt. Koselig lobby.

10/10 – Utmerket

JarlS og Karmøy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

8/10 – Bra

Thomas

Reiste med partner
Likte: Renhold og fasiliteter
One morning we could only get lukewarm water. I reported to the front desk and all they would say was, "Wait 45 minutes." They offered no apology or real concern.
Bodde her 4 netter i november 2023

6/10 – Grei

scott

Likte: Renhold, personale og service og romkomfort
Ok stay
The stay was good we stayed 2 nights only 2 small hickups every time we left hotel the pass keys wouldn't work for the outside doirs or the room and had to be rescaned. And both days the showers were luke warm .
Bodde her 2 netter i november 2023

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

8/10 – Bra

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All in all a good experience
Bodde her 1 natt i november 2023

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023

6/10 – Grei

betty

Bodde her 1 natt i oktober 2023
Svar fra Management den 5. nov. 2023
Hello Betty, Thank you for the rating.

10/10 – Utmerket

Jolene

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i november 2023
Svar fra Management den 3. nov. 2023
Hello Jolene, Thank you for the rating.

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Cleanliness concerns
Pleasant staff. However the room we stayed in was less than desirable. There was an old rag hanging on the shower, there was hair in the tub jets, stains on the carpet, bedside lamp broken button didn’t allow use. The room is needing updates and I’d presume that’s the same thing for the other rooms too. This was a one night stay, a place to sleep and we weren’t impressed by the room and cleanliness inside of it.
Bodde her 1 natt i oktober 2023
Svar fra Management den 3. nov. 2023
Thank you for your concerns. I will follow up with housekeeping. Thank you

10/10 – Utmerket

Nichole

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about my stay was great. I enjoyed my vacation exploring Prince’s legacy.
Bodde her 1 natt i oktober 2023
Svar fra Management den 31. okt. 2023
Hello Nichole, Glad you enjoyed your stay. Thank you

10/10 – Utmerket

Jeffrey Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is in a nice location. Different food options very close. Felt very safe. It is a very nice property.
Bodde her 3 netter i oktober 2023
Svar fra Management den 28. okt. 2023
Hello Jeffrey, Glad you enjoyed your stay.

6/10 – Grei

Henry

We enjoy the area. It's safe and pleasant. The staff are friendly. However, the facility is not the cleanest. I imagine they are short on help like everyone else. The housekeeping is adequate, but cleanliness isn't great. The breakfast quality is not very good...transparent, rubbery bacon, cold food, even though the warmers are on. We stay here when we attend Chanhassen Dinner Theatre, to it's convenient.
Bodde her 2 netter i oktober 2023
Svar fra Management den 28. okt. 2023
Hello Henry, I will follow up with the housekeeping department and the breakfast staff. Thank you

8/10 – Bra

Shelley

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 7 netter i oktober 2023
Svar fra Management den 28. okt. 2023
Hello Shelley, Thank you for the rating!

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There was a lot of trouble with the key cards. We had to get new key cards after the first day. The key cards would not work for the fitness center or the pool and even the front desk people couldn’t get the door open. So we couldn’t work out.
Bodde her 3 netter i oktober 2023
Svar fra Management den 28. okt. 2023
Hello, Thank you for your response. I will definitely follow up with the engineer to check on those doors. Thank you

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Second stay for me. clean property, easy dining options. great staff
Bodde her 1 natt i oktober 2023
Svar fra Management den 12. okt. 2023
Hello Michelle, thank you for coming back. We are really glad you enjoyed your stay.

4/10 – Dårlig

Deborah

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Pull out couch was disgusting with stains. Furniture and carpet were also full of stains. Smelled like cigarette smoke.
Bodde her 1 natt i oktober 2023
Svar fra Management den 12. okt. 2023
Hello Deborah, I will follow up with your concerns.

10/10 – Utmerket

Vickie

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The employees are awesome!
Bodde her 1 natt i oktober 2023
Svar fra Management den 12. okt. 2023
Hello Vicki, I will pass the kind words along. Thank you!!

8/10 – Bra

Keith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Management den 12. okt. 2023
Hello Keith, Thank you for your rating.

10/10 – Utmerket

Cynthia

Bodde her 1 natt i oktober 2023
Svar fra Management den 12. okt. 2023
Hello Cynthia, Thank you for your rating.

8/10 – Bra

Don

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Starting to show signs of age.
Bodde her 3 netter i september 2023
Svar fra Management den 6. okt. 2023
Hello Don, Really appreciate the rating. We are working on getting upgrades to the hotel shortly. Thank you

4/10 – Dårlig

Charlotte

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Cold Shower
The first shower in the morning was cold in less than 5 minutes, so my wife did not even get to shower this morning. The shower curtain has mold on the bottom of it.
Bodde her 1 natt i september 2023
Svar fra Management den 28. okt. 2023
Hello Charlotte, I will follow up with the engineer department asap. Thank you

6/10 – Grei

John

Likte ikke: Personale og service
Our king bed suite was over booked. They were good enough to give us an upgraded king suite but not without some pushback. The reason for the overbooking was that we booked through a third party ( Hotels.com ) and we were a later check in. Even though we had paid for the room in full.
Bodde her 1 natt i september 2023
Svar fra Management den 28. okt. 2023
Hello John, Thank you i will follow up with the staff. Thank you

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good friendly staff
Bodde her 1 natt i september 2023
Svar fra Management den 2. okt. 2023
Hello, We really appreciate the rating. Glad you enjoyed the staff.

10/10 – Utmerket

Donald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The experience was what it should be and what was expected . . . No surprises.
Bodde her 1 natt i september 2023
Svar fra Management den 2. okt. 2023
Hello Donald, We really appreciate the rate and glad toy enjoyed your stay.

10/10 – Utmerket

SUE og Eden Prairie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff - Vinisha and Jeff - were exceptionally pleasant and accommodating. Our TV didn't work, and we were immediately transferred to another room. They both made our visit very enjoyable.
Bodde her 1 natt i september 2023
Svar fra Management den 27. sep. 2023
Hello Sue, I will pass those kind words along. We really appreciate you staying with us.

10/10 – Utmerket

Alexander

Likte: Personale og service
Bodde her 1 natt i september 2023
Svar fra Management den 27. sep. 2023
Hello Alexander, We appreciate the rating.

8/10 – Bra

Joseph

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love the location (by Chanhassen Dinner Theater) with friendly service. Breakfast was good with lots of options. Unfortunately in our room we could hear conversations in the next room clearly, and outside noise could be heard. Our bathroom sink did not drain well, but we had a nice hot shower and the bed was comfortable.
Bodde her 1 natt i september 2023
Svar fra Management den 27. sep. 2023
Hello joseph, Glad you enjoyed your location. I will look into your room concerns.

10/10 – Utmerket

Mark

Reiste med partner
Great location for dinner theater
Bodde her 1 natt i september 2023
Svar fra Management den 27. sep. 2023
Hello Mark, Thank you for your rating.

10/10 – Utmerket

Don

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location and staff was very friendly and helpful.
Bodde her 1 natt i september 2023
Svar fra Management den 27. sep. 2023
Hello Don, Thank you for your rating.

6/10 – Grei

Sandy

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Could use an upgrade. A bit dated. And new pillows please
Bodde her 1 natt i september 2023
Svar fra Management den 27. sep. 2023
Hello Sandy, We are working on upgrades as we speak. We will be replacing pillows at the end of the month. Thank you

10/10 – Utmerket

Muggsy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Centrally Located and Very Nice
Very convenient to the Chanhassen Dinner Theatre. There are plenty of local restaurants, grocery stores and other handy businesses. The hotel is clean, and quiet. I stay here frequently.
Bodde her 3 netter i september 2023
Svar fra Management den 27. sep. 2023
Hello Muggsy, Glad you enjoyed the Dinner theatre and the business surrounding.

6/10 – Grei

Jill

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Did the job. Very basic and dated and the room was a bit smelly (despite having already moved rooms due to the smell of the first one) but room was large and the bed was comfortable and the shower was good and the location was great (particularly for a visit to Paisley Park). Breakfast was disappointing but was edible and sufficient to keep us going until lunchtime.
Bodde her 4 netter i september 2023
Svar fra Management den 14. sep. 2023
Hello Jill, We really appreciate the feed back. We will look into all your concerns.

6/10 – Grei

Eve

Reiste med familie
Likte: Personale og service
We arrived early and were able to get an early check-in. The outside of the building was nicely painted, but the room was a bit run down and had a smell. They do not provide cleaning service for the rooms until you check out. Our garbage piled up and there were ants in the bathroom.
Bodde her 3 netter i september 2023
Svar fra Management den 14. sep. 2023
Hello Eve, We really appreciate your feedback. We will look into all your concerns. Thank you

4/10 – Dårlig

Hannah

Bodde her 1 natt i september 2023
Svar fra Management den 2. okt. 2023
Hello Hannah, Thank you for your rating. If there was anything we could have done better please let us know. Thank you

8/10 – Bra

Jessica

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The property was a little aged. It needs to be cosmetically updated. Itherwise it had go9d features and was good
Bodde her 1 natt i august 2023
Svar fra AGM den 6. sep. 2023
Hell Jessica, We really appreciate the rating! Thank you

10/10 – Utmerket

Michele og Denver

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stay here every time we are in the area. It's clean, the beds are comfortable. Their breakfast is the best with hot eggs, breakfast potatoes & many other food options.
Bodde her 1 natt i august 2023
Svar fra AGM den 6. sep. 2023
Hello Michele, We really appreciate the rating! Thank you

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fast, friendly Ready for early check in Workers were always “quietly busy” everywhere- super impressed
Bodde her 2 netter i august 2023
Svar fra Management den 29. aug. 2023
Hello David, I really appreciate the rating.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Management den 29. aug. 2023
We really appreciate the rating.

8/10 – Bra

Leah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was great. Friendly and helpful. The gal that worked evenings was fantastic! The room initially smelled like a well used locker room but the staff gave me some spray for the odor which worked well. Shower had mold in the grout. Aside from these two items the room was convenient and quiet. Had a really good time.
Bodde her 2 netter i august 2023
Svar fra Management den 24. aug. 2023
Hello Leah, We really appreciate the rating.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent Overall
We had an issue with the AC not working but they quickly gave us a new upgraded room. Overall excellent and clean.
Bodde her 1 natt i august 2023
Svar fra Management den 24. aug. 2023
We really appreciate the rating. Glad we were able to get you to a new room. Thank you

10/10 – Utmerket

Cheryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff was friendly and helpful. Very clean place, room comforable, breakfast was good.
Bodde her 1 natt i august 2023
Svar fra Management den 21. aug. 2023
Hello Cheryl, We really appreciate the rating and the kind words to the staff.

6/10 – Grei

David

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra AGM den 6. sep. 2023
Hello David, We really appreciate the rating. Thank you

10/10 – Utmerket

Mark

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra AGM den 13. aug. 2023
Hello Mark, Thank you for the rating. Glad you had a good stay.

10/10 – Utmerket

Arlan

Bodde her 1 natt i august 2023
Svar fra Management den 29. aug. 2023
Hello Arlan, Thank you for your rating.

6/10 – Grei

John

Reiste med familie
Likte: Personale og service
Adequate
Tired property, breakfast needs a boost.
Bodde her 3 netter i juli 2023
Svar fra Management den 27. juli 2023
Hello John, We are working on upgrades to the property. Thank you for your rating.

8/10 – Bra

Jacqueline

Bodde her 1 natt i juli 2023
Svar fra Management den 7. aug. 2023
Hello Jacqueline, Thank you for your rating.

10/10 – Utmerket

Cliff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff is wonderful! Great breakfast too.
Bodde her 1 natt i juli 2023
Svar fra Management den 13. juli 2023
Hello Cliff, Glad you enjoyed the staff and the breakfast options. Hope to see you again soon.