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Anmeldelser av Homewood Suites by Hilton Wauwatosa Milwaukee

3 out of 5
Homewood Suites by Hilton Wauwatosa Milwaukee
11320 West Burleigh Street, Milwaukee, WI

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 398 av totalt 633 anmeldelser." "
Rangering på 8 − Bra. 141 av totalt 633 anmeldelser." "
Rangering på 6 − Grei. 47 av totalt 633 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 633 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 633 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Louise

Reiste med familie
Likte: Fasiliteter
The stay was very nice. Room was very clean
Bodde her 3 netter i mars 2024
Svar fra Daniel Maldonado den 18. mars 2024
Dear Louise,Thank you for choosing to stay at the Homewood Suites Wauwatosa. We are delighted to hear that you enjoyed your recent visit with us.Your satisfaction is our top priority, and we are thrilled that you had a positive experience during your stay. We truly appreciate your kind words and feedback.We hope to have the pleasure of welcoming you back to Homewood Suites Wauwatosa in the future. Please do not hesitate to reach out if there is anything we can assist you with in the meantime.Thank you once again for choosing the Homewood Suites Wauwatosa. We look forward to your return.Warm regards,Daniel MaldonadoGeneral Manager

2/10 – Forferdelig

Mona

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was really rude!!
Bodde her 3 netter i februar 2024
Svar fra Daniel Maldonado den 27. feb. 2024
Dear Mona,I hope this message finds you well. I am writing to express our sincere apologies for the disappointing experience you encountered during your recent stay at our hotel.Your comfort and satisfaction are paramount to us, and it saddens us to learn that we did not meet your expectations. We deeply regret any inconvenience or dissatisfaction you experienced during your time with us.Please know that we take your feedback seriously, and we are actively addressing the issues you encountered. Our team is committed to identifying areas for improvement and implementing necessary changes to ensure a more enjoyable experience for all our guests.Your feedback is invaluable to us, and we appreciate the opportunity to make things right. If there are specific details or concerns you would like to share about your experience, please do not hesitate to reach out to us. We value your input and are here to listen.Once again, we apologize for falling short of your expectations. Thank you for bringing this matter to our attention.Warm regards,Daniel MaldonadoGeneral Manager

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our check in process was so easy. Your front desk person was AMAZING.
Bodde her 1 natt i januar 2024
Svar fra Daniel Maldonado den 27. feb. 2024
Dear Mark,Thank you for choosing to stay at the Homewood Suites Wauwatosa. We are delighted to hear that you enjoyed your recent visit with us.Your satisfaction is our top priority, and we are thrilled that you had a positive experience during your stay. We truly appreciate your kind words and feedback.We hope to have the pleasure of welcoming you back to Homewood Suites Wauwatosa in the future. Please do not hesitate to reach out if there is anything we can assist you with in the meantime.Thank you once again for choosing the Homewood Suites Wauwatosa. We look forward to your return.Warm regardsDaniel MaldonadoGeneral Manager

10/10 – Utmerket

Francisco

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great clean place to stay. Very spacious rooms.
Bodde her 1 natt i desember 2023
Svar fra Daniel Maldonado den 27. feb. 2024
Dear Francisco,Thank you for choosing to stay at the Homewood Suites Wauwatosa. We are delighted to hear that you enjoyed your recent visit with us.Your satisfaction is our top priority, and we are thrilled that you had a positive experience during your stay. We truly appreciate your kind words and feedback.We hope to have the pleasure of welcoming you back to Homewood Suites Wauwatosa in the future. Please do not hesitate to reach out if there is anything we can assist you with in the meantime.Thank you once again for choosing the Homewood Suites Wauwatosa. We look forward to your return.Warm regards,Daniel MaldonadoGeneral Manager

6/10 – Grei

Kevin

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The ventilation system ran all the time. He lotion container pump was stuck closed. Skim Milk at breakfast was sour. Heated breakfast we’re cool and not even warm.
Bodde her 1 natt i januar 2024
Svar fra Daniel Maldonado den 27. feb. 2024
Dear Kevin,I hope this message finds you well. I am writing to express our sincere apologies for the disappointing experience you encountered during your recent stay at our hotel.Your comfort and satisfaction are paramount to us, and it saddens us to learn that we did not meet your expectations. We deeply regret any inconvenience or dissatisfaction you experienced during your time with us.Please know that we take your feedback seriously, and we are actively addressing the issues you encountered. Our team is committed to identifying areas for improvement and implementing necessary changes to ensure a more enjoyable experience for all our guests.Your feedback is invaluable to us, and we appreciate the opportunity to make things right. If there are specific details or concerns you would like to share about your experience, please do not hesitate to reach out to us. We value your input and are here to listen.Once again, we apologize for falling short of your expectations. Thank you for bringing this matter to our attention.Warm regards,Daniel MaldonadoGeneral Manager

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Way too loud, I understand it was the holiday but I got absolutely no sleep due to the banging walls and teenagers running the halls.
Bodde her 1 natt i desember 2023
Svar fra Daniel Maldonado den 27. feb. 2024
Dear Anonymous,I hope this message finds you well. I am writing to express our sincere apologies for the disappointing experience you encountered during your recent stay at our hotel.Your comfort and satisfaction are paramount to us, and it saddens us to learn that we did not meet your expectations. We deeply regret any inconvenience or dissatisfaction you experienced during your time with us.Please know that we take your feedback seriously, and we are actively addressing the issues you encountered. Our team is committed to identifying areas for improvement and implementing necessary changes to ensure a more enjoyable experience for all our guests.Your feedback is invaluable to us, and we appreciate the opportunity to make things right. If there are specific details or concerns you would like to share about your experience, please do not hesitate to reach out to us. We value your input and are here to listen.Once again, we apologize for falling short of your expectations. Thank you for bringing this matter to our attention.Warm regards,Daniel MaldonadoGeneral Manager

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Worst experience .
The customer service was motel quality ! The pool wasn’t clean , and didn't have towels in the pool area . I went during New Years Eve to have a peaceful night with my kids but didn’t get that at all . There were numerous parties going on , on the floor and ask in the hallway the police was called . This hotel including staff does not hold up to HILTON standards . I’m extremely disappointed and won’t be coming back .
Bodde her 1 natt i desember 2023
Svar fra Daniel Maldonado den 27. feb. 2024
Dear Anonymous,I hope this message finds you well. I am writing to express our sincere apologies for the disappointing experience you encountered during your recent stay at our hotel.Your comfort and satisfaction are paramount to us, and it saddens us to learn that we did not meet your expectations. We deeply regret any inconvenience or dissatisfaction you experienced during your time with us.Please know that we take your feedback seriously, and we are actively addressing the issues you encountered. Our team is committed to identifying areas for improvement and implementing necessary changes to ensure a more enjoyable experience for all our guests.Your feedback is invaluable to us, and we appreciate the opportunity to make things right. If there are specific details or concerns you would like to share about your experience, please do not hesitate to reach out to us. We value your input and are here to listen.Once again, we apologize for falling short of your expectations. Thank you for bringing this matter to our attention.Warm regards,Daniel MaldonadoGeneral Manager

8/10 – Bra

Alyssa og Brown Deer

Bodde her 1 natt i desember 2023
Svar fra Daniel Maldonado den 27. feb. 2024
Dear Alyssa,Thank you for choosing to stay at the Homewood Suites Wauwatosa. We are delighted to hear that you enjoyed your recent visit with us.Your satisfaction is our top priority, and we are thrilled that you had a positive experience during your stay. We truly appreciate your kind words and feedback.We hope to have the pleasure of welcoming you back to Homewood Suites Wauwatosa in the future. Please do not hesitate to reach out if there is anything we can assist you with in the meantime.Thank you once again for choosing the Homewood Suites Wauwatosa. We look forward to your return.Warm regardsDaniel MaldonadoGeneral Manager

10/10 – Utmerket

John og Olathe

Bodde her 1 natt i desember 2023
Svar fra Daniel Maldonado den 27. feb. 2024
Dear John,Thank you for choosing to stay at the Homewood Suites Wauwatosa. We are delighted to hear that you enjoyed your recent visit with us.Your satisfaction is our top priority, and we are thrilled that you had a positive experience during your stay. We truly appreciate your kind words and feedback.We hope to have the pleasure of welcoming you back to Homewood Suites Wauwatosa in the future. Please do not hesitate to reach out if there is anything we can assist you with in the meantime.Thank you once again for choosing the Homewood Suites Wauwatosa. We look forward to your return.Warm regards,Daniel MaldonadoGeneral Manager

10/10 – Utmerket

Chelsea

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cassie at the front desk was outstanding! She was kind and thoughtful during checkout.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Garvey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was good and team members were great!

8/10 – Bra

David

Bodde her 2 netter i november 2023

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The property is new so the room is very clean and nice location. Customer service not so good.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Wendy og Lincolnton

Bodde her 1 natt i november 2023

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay over
This felt like home, very comfortable and clean. Would recommend!
Bodde her 1 natt i oktober 2023

8/10 – Bra

Pamela O.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The arrangement of the suite is nice.. The suite,room 126, was roomy and comfortable. The rug from the living room to the kitchen is frayed and I tripped. I did inform the receptionist and she said she would inform maintenance. The bathtub needs work.. I just felt the table in the kitchen and the entire room need a very deep clean. It has had rough occupants in the past?
Bodde her 1 natt i oktober 2023

8/10 – Bra

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place, maintenance could be better
Overall great Love the convenient location Staff is helpful and friendly Room is clean and comfortable One of the entrance doors had a card reader that didn’t work so I had to go out of my way every time I came in
Bodde her 6 netter i oktober 2023

10/10 – Utmerket

Anthony

Likte: Renhold
Bodde her 1 natt i september 2023

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i september 2023

10/10 – Utmerket

Ciara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Kevin

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i september 2023

8/10 – Bra

Andras imre

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was large and the shower was very good
Bodde her 7 netter i august 2023

6/10 – Grei

Kayla

Likte: Renhold og overnattingsstedets bygg og tilstand
Na
Bodde her 2 netter i september 2023

2/10 – Forferdelig

Shawna

Reiste med familie
This hotel was in a nice area right by mall and main part of hotel seemed nice. But our room was horrible stains all over the couch and floor, cigarette burn holes many of them, the room smelt like smoke bad, the toilet was broke, the toilet holder was hanging off the wall, we had a 5th person so we needed to use pull out couch no blankets or pillows for that so had to ask front desk they could only provide blankets because they said they had no extra pillows. Over all I just felt gross and couldn’t wait to checkout. Thankful we only stayed one night. Yuck!!!
Bodde her 1 natt i august 2023

8/10 – Bra

Oleh

Bodde her 5 netter i august 2023

10/10 – Utmerket

Glenna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was clean and the room was spacious. The front desk attendant was so friendly and helpful.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Somera

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay at this hotel was exceptional! The hotel had amazing coffee, complimentary breakfast, and friendly staff. The suite was very spacious for us and we really enjoyed that. I will definitely book again in the future. The only downside was the pool size. I wish it was bigger but other than that everything was great!
Bodde her 2 netter i august 2023

4/10 – Dårlig

Amy Boccella

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room was not clean! Sticky floors, streaked and foggy mirrors, sofa stained, and more. Staff was kind and helpful but definitely overworked. Excellent and convenient location. Lots of shopping and dining in walking distance.
Bodde her 5 netter i august 2023

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The good: This is a very nice hotel. The staff were helpful, kind and considerate. I was on the 1st floor mid way through the building. I didn't hear the usual slamming of doors or people talking in the halls in the morning even though they were nearly fully booked due to a concert in the area. A very rare occurrence for a hotel stay which was fantastic! Got a great uninterrupted nights sleep. A hotel with sound insulated walls? Amazing. Didn't use the pool, business or fitness center but they looked nice and well kept. Would have liked to use the outdoor patio area with dual gas grills but didn't have the time. Pretty awesome that it is available however. The bad: Check in is 3 pm. When I booked my room I advised them that I would arrive about 4 pm. Due to traffic jams coming in, I arrived at 4:30 pm. and was told at the front desk that my room wouldn't be available for another 15 min. I waited about 20 min and went back in and was advised that the room was still not ready but they could put me in a standard room. As I had booked a special provision room, I responded that I would prefer the type of room I had booked. Then magically one appeared on her screen lol. Not exactly what I had booked, but very close. It was an exceptional room which resulted in an exceptional stay. I'll stay here every time I am in Milwaukee, but I will definitely call when I'm an hour out to ensure they have my room ready when I arrive.
Bodde her 1 natt i august 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Great hotel but issues with cleanliness
Great location and bones of a hotel. Found nail clippings in my hotel room and asked them to clean it. Took three requests downstairs. Everytime they apologized but this is unacceptable.
Bodde her 3 netter i august 2023

10/10 – Utmerket

Timothy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Andre og Aventura

Bodde her 4 netter i juli 2023

8/10 – Bra

coy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I LIKED EVERYTHING ABOUT THIS HOTEL.THERE WAS ONE THING, THERE WAS A LOT OF RUNNING UP AN DOWN THE HALL LATE INTO THE NIGHT BOTH NIGHTS I WAS THERE.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Erika

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay here! In addition to the pool and fitness room, there is a small basketball court and outdoor patio. Parking was very convenient, the room was clean and very spacious. The kitchen had everything you could possibly need. Breakfast was great!
Bodde her 1 natt i juli 2023

6/10 – Grei

Allison

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Check in took a long time- the employee did a great job but didn’t know how to operate the new system. She was the only one working so there was a line of people waiting. There were only three towels in the room for five people. There were no sheets, pillows, or blankets for the pull out bed. The pool was out of service and we were not told that at check in.
Bodde her 2 netter i juli 2023

4/10 – Dårlig

Richard

Reiste med en gruppe
Likte: Renhold
we were there 3 days and room was never cleaned. had to down to desk to get clean towels. Never clean towels at pool.I had 3 rooms, on arrival 1 room was never cleaned, made 2 complaints and no one responded. Very poor service. The manager on duty never responded. So the one room was never cleaned at all. Dirty. Richard Schenone
Bodde her 3 netter i juli 2023
Svar fra David, Homewood Suites General Manager den 20. juli 2023
Dear Richard,I am extremely sorry for the lack of service and cleanliness during your stay. I have reached out to you via an Expedia message. Please respond at your convenience. Sincerely,DavidGeneral Manager

8/10 – Bra

Travis

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was excellent. Clean, well lit, in a very accessible area. The only "negative" was that upon check-in, the hotel holds an extra $250 on your credit card as a deposit.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Jake

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Jacquelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2023

4/10 – Dårlig

Heather

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We stayed here in December and our room was immaculate. This stay was nothing like that, our room smells like fried greasy food, there’s stains on the rug, the pullout couch had what appear to be urine stains on the mattress, the floor is sticky so much that my shoes still squeak when I walk on other bare floors, the bathroom is filthy. Kitchen was also dirty. Definitely beyond disappointed in this stay.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Carolyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was the best property where we have stayed in the last several years. The suites are comfortable and roomy. The staff was friendly and always helpful.
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Melissa

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Paul

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Carol

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Attractive
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Tina

Bodde her 2 netter i mai 2023

10/10 – Utmerket

Laura og Schofield

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super nice person at check in!!!
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

donrico

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
they didn’t tell when i checked in was close n i asked for a room close to pool to get to my room and check im and get settled in and make it to the pool for a another guest to tell me the pool was close very inconsiderate
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Tina

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Peggy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great breakfast, fitness room and location.
Bodde her 1 natt i april 2023