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Anmeldelser av Extended Stay America Suites Milwaukee Wauwatosa

2.5 out of 5
Extended Stay America Suites Milwaukee Wauwatosa
11121 W North Ave, Milwaukee, WI

Anmeldelser

6,8
Rangering på 10 − Utmerket. 162 av totalt 733 anmeldelser." "
Rangering på 8 − Bra. 207 av totalt 733 anmeldelser." "
Rangering på 6 − Grei. 174 av totalt 733 anmeldelser." "
Rangering på 4 − Dårlig. 102 av totalt 733 anmeldelser." "
Rangering på 2 − Forferdelig. 88 av totalt 733 anmeldelser." "

6,8/10

Renhold

7,6/10

Personale og service

6,2/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Johnny

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Santrece

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 19. mars 2024
Dear Santrece, Thank you for sharing positive feedback about your stay at Extended Stay America. We're delighted that you found your experience enjoyable. We would love to make your next stay even better. We look forward to welcoming you back soon!Sincerely,Hotel Management

10/10 – Utmerket

Destany

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Destany

Reiste med familie og små barn
Great manager
Bodde her 4 netter i februar 2024

6/10 – Grei

Danielle

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We stayed on a Wed and Thurs night. Quietest hotel I I've stayed at. No noise from halls or other rooms.
Bodde her 2 netter i februar 2024

6/10 – Grei

Barbara

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Gevongio

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Rita

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is very helpful and makes sure I’m comfortable
Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 28. jan. 2024
Dear Rita, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. Please return, and we welcome you again at Extended Stay America.Sincerely,Hotel Management

4/10 – Dårlig

James

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Smelled like cigarette smoke and weed, people drinking heavily with door wide open, both locks on door broken/ wouldn't lock. Staff was very friendly, kind.
Bodde her 4 netter i januar 2024
Svar fra Hotel Management den 17. jan. 2024
Dear James, We appreciate your feedback and apologize for the issues you encountered during your stay. It's concerning to read about the unpleasant smell and the disruptive behavior of other guests. We take such matters seriously and will address them with our team to ensure a more pleasant environment for our guests. On a positive note, we're glad our staff was friendly and kind. We appreciate your input and hope to have the opportunity to provide you with a more enjoyable experience in the future. Sincerely,Hotel Management

10/10 – Utmerket

Zachary og Tallahassee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hardworking staff. They definitely deserve a raise, but I made sure they got a cake.

10/10 – Utmerket

Rita

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Alexei og Hockessin

Bodde her 3 netter i november 2023

4/10 – Dårlig

Takeyra

Likte ikke: Personale og service
Best thing they have is a kitchen!
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 12. jan. 2024
Dear Takeyra, Thank you for choosing us. We are happy that our rooms have a kitchen, which was a positive part of your stay. Please return and join us again whenever you return to the city.Sincerely,Hotel Management

8/10 – Bra

Reece

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a smoothe check-in & the workers were all polite. The rooms were nice and clean during the day it was a little loud but by the time night fall came it was quiet.
Bodde her 1 natt i desember 2023

8/10 – Bra

Lee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Phillip Riser

Reiste med familie
Likte: Personale og service
Bodde her 1 natt i desember 2023

8/10 – Bra

Celeste

Reiste med en gruppe
Likte: Fasiliteter
It was fine
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 22. des. 2023
Dear Celeste, Thank you for choosing Extended Stay America for your recent accommodation. We are glad you enjoyed your stay, and we appreciate you taking the time to share your review with fellow travelers. We hope to see you again on your next visit to Milwaukee.Sincerely,Hotel Management

10/10 – Utmerket

LaQuanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was good.
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

mike

Forretningsreisende
Likte ikke: Fasiliteter
Not clean and room had a bad odor as well
Bodde her 1 natt i november 2023
Svar fra Hotel Management den 20. nov. 2023
Dear Mike, Thank you for sharing your thoughts about your recent stay with us. We apologize that your room did not meet our usual standards of cleanliness and comfort. We understand the importance of fresh and comfortable accommodations and will follow up with our housekeeping staff to ensure that each room is flawlessly prepared for our guests. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Sincerely,Hotel Management

10/10 – Utmerket

GONZALO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome coustumer service at the check in
Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 1. nov. 2023
Dear GONZALO, Thank you for choosing us and taking the time to share your experience. We're thrilled about your positive check-in experience at Extended Stay America. Providing excellent customer service is a priority, and we're delighted that it made a positive impression on your stay. Thank you for your kind words, and we look forward to delivering the same level of service throughout your visit. Sincerely,Hotel Management

8/10 – Bra

Caesari

Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Tony

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property did not look like online pictures. Room wasnt clean. Carpet dirty as well as fridge. Breakfast was only a muffin or granola bar not a full breakfast. Quality of the hotel does not match their room rates.
Svar fra Hotel Management den 23. okt. 2023
Dear Tony, Thank you for being our guest. We aim to provide exceptional service, comfortable suites, and great amenities to all our guests. Therefore, we apologize for falling short of your expectations. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. We would like to have another opportunity to demonstrate our commitment to providing outstanding stays to our guests.Sincerely,Hotel Management

8/10 – Bra

Allen A

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Kaylan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

4/10 – Dårlig

Bernabe

Likte ikke: Personale og service
You have better options near by!
First off, the room smelled like smoke. We paid for a queen and clearly, this was NOT a queen or half-a-queen bed. The pillows were awful. Went to the front desk to grab another and was told there were no pillows left or clean linen for pillows. Check-in was simple. Did find a couple of flying bugs in the room when we arrived. This is never a good sign. GREAT location, but you definitely have better options nearby.
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 3. okt. 2023
Dear Bernabe, We are disappointed we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We do not take these concerns lightly, especially with the cleanliness of our hotel, as our guests deserve a clean and fresh atmosphere. We will address this matter with our housekeeping associates to ensure it does not happen again. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management

8/10 – Bra

traylanda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

8/10 – Bra

Chetla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed a night and it was good. Peaceful and quiet for the most part. The bed didn't seem to be made so I slept on the flat sheet otherwise everything was good.
Bodde her 1 natt i september 2023

4/10 – Dårlig

Kay

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
There was mold in bathroom, television blaring all night, elevator didn't close properly, old air conditioning units right in front of building😗😗 I wouldn't stay here again..
Bodde her 2 netter i september 2023
Svar fra Hotel Management den 24. sep. 2023
Dear Kay, Thank you for evaluating your stay and sharing your valuable remarks. It is very concerning to learn about the issues you encountered, and we sincerely apologize for the inconvenience caused. We follow strict industry standards when it comes to the cleanliness and comfort of our property. Your comments have been addressed with our housekeeping and maintenance team to ensure such matters are not repeated. While we understand this stay did not live up to your expectations, we hope you will reconsider giving us another opportunity to regain your trust when you return to our area.Sincerely,Hotel Management

4/10 – Dårlig

Brian

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Go somewhere else
It's a place I will never go again! Wouldn't suggest it for even my worst enemy.
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 18. sep. 2023
Dear Brian, We appreciate you choosing us and providing your feedback. It is very disappointing to read about your experience at our hotel. This is not the impression we like our guests to have when staying with us, and we sincerely apologize for letting you down. Thank you for sharing your comments, as it will help us improve. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the outstanding hospitality we strive to give all of our guests.Sincerely,Hotel Management

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Told when we arrived to come to desk for anything else but then when we did were told no extra blankets just turn up thermostat also need an extra towel was told to brink the others down to get fresh. no decaf ready only instant. was good but would be nice if ready. prices varied online. 80’s-120 for same room. didn’t know til arrival. guess that’s just how it is. haven’t traveled in a year. things are different
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 18. sep. 2023
Dear Guest, Thank you for the feedback about your stay at our hotel. We are disappointed that we did not meet your expectations and that several inconveniences led you to a less-than-favorable impression of our hotel. We very much appreciate you bringing this to our attention, and we will address this appropriately. Your comments are invaluable to us as we continuously strive to improve.We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you!Sincerely,Hotel Management

2/10 – Forferdelig

Thomas

Forretningsreisende
Likte ikke: Renhold, personale og service og fasiliteter
Way to expensive for accomodations
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 8. sep. 2023
Dear Thomas, We are sorry that you were disappointed with the rate of our accommodations. Many guests see us as a good value, and we work to keep our pricing competitive with other hotels in the area. Thank you for sharing your review with us, and we hope you will choose to stay with us on your next visit to the city.Sincerely,Hotel Management

2/10 – Forferdelig

Robert

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No phone in our room. And then no hot water. Staff were nice and switched us rooms. Remote in room worked intermittently as it had clear tape on back of it. Tape was also holding up the towel rack. Property is very old and dated. Grab and go breakfast was basically a granola bar and coffee near the front desk. Staff were nice and courteous
Bodde her 3 netter i august 2023
Svar fra Hotel Management den 3. sep. 2023
Dear Robert, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay. We will ensure that these issues are addressed with our entire team to resolve them efficiently. We are glad to hear that our staff was able to assist you with the problems you faced and that they were courteous throughout your stay. Thank you again for your valuable feedback. We hope you will allow us to make this up to you during a future visit.Sincerely,Hotel Management

8/10 – Bra

Elizabeth

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The hotel was easy and quick to check in and out of.
Bodde her 1 natt i august 2023
Svar fra Hotel Management den 26. aug. 2023
Dear Elizabeth, Thank you for choosing Extended Stay America and taking the time to write a review. We are glad everything went well with your check-in and check-out and that you enjoyed your overall stay. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad we could make that happen for you. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management

10/10 – Utmerket

Ruth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Ann

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Stay at your own risk!
The carpet was so badly stained and so gross! I had a hard time sleeping because it was so bad. There was marijuana smell throughout the hotel and the bathroom and kitchen area were in bad need of repair as well. The tv did not work and had to go to the desk to get help with that. I do have to say though the help working there could not have been nicer! I would never pay that kind of money for a room that was in such bad shape. Also they said they served breakfast and all they had was a few granola bars and no coffee even! So disappointing after spending all that money!
Bodde her 1 natt i august 2023
Svar fra Hotel Management den 8. aug. 2023
Dear Ann, It was disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. Your remarks are shared with our housekeeping and maintenance team, and we will take appropriate steps to ensure future guests do not encounter the same issues. You are always welcome to reach out to us at the front desk for any assistance. Please accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

8/10 – Bra

Molly

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, clean, least expensive. Several people in their cars in the parking lot morning and night.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

JOHN

Bodde her 2 netter i juli 2023

2/10 – Forferdelig

Bryan

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Right when I entered the building, there was an aroma weed smoker.. arriving into the hotel, pretty late around 1 AM in the morning. All I wanted to do is lay down in the bed. However, when I lay down in the bed, they were hairs in my bed..
Bodde her 2 netter i juni 2023
Svar fra Hotel Management den 27. juni 2023
Dear Bryan, Please accept our apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Until then, we wish you safe travels. Sincerely,Hotel Management

10/10 – Utmerket

Terri

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Well equipped
The rooms are roomy with a full size refrigerator, stovetop, cabinets, kitchen sink and sink. Great long stays.
Bodde her 2 netter i juni 2023
Svar fra Hotel Management den 11. juni 2023
Dear Terri, We appreciate your fantastic review of our Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon. Sincerely,Hotel Management

10/10 – Utmerket

Shannon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly
Bodde her 1 natt i juni 2023

8/10 – Bra

Duane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

6/10 – Grei

james

Bodde her 6 netter i mai 2023

8/10 – Bra

Nathan

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2023

6/10 – Grei

Kathleen

Bodde her 2 netter i mai 2023

8/10 – Bra

Lance

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i april 2023

2/10 – Forferdelig

kathy

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Aweful!!!! Do not stay here!!!!
This hotel is aweful. We arrived at midnight, if it wasn’t so late, we would’ve found another hotel, very dirty. Our rooms (2), were disgusting, wood floor dirty, pretty sure there was pot on the floor, bathroom disgusting, toilet plugged when we got there. No one answered at desk. Pd $150. No hair drier in room, front desk say ppl take them, they found one for me to use. Complained on the morning, front desk did not care.
Bodde her 1 natt i april 2023
Svar fra Hotel Management den 17. apr. 2023
Dear Kathy, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room preparation which does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Also, we regret that our staff was not as responsive as they should have been in addressing your concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Sincerely,Hotel Management

2/10 – Forferdelig

neil

Reiste med en gruppe
Likte: Renhold og personale og service
Everything was fine, but we checked in at 1 AM and they hotel was doing “an audit.” We could not check in and the front desk said it takes an hour. We had to wait in the lobby from 1-2 AM before we could check in.
Bodde her 1 natt i april 2023
Svar fra Hotel Management den 17. apr. 2023
Dear Neil, Thank you for choosing us. We are sorry for the delay in the check-in process and any inconvenience it caused. Thank you for showing your patience. We hope your stay with us was satisfactory. Please let us know how we can better serve you and return for another trip whenever you are in the area.Sincerely,Hotel Management

8/10 – Bra

Tony

Likte: Renhold og personale og service
Bodde her 1 natt i april 2023